---
description: Detaillierte Informationen über LS Retail zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LS Retail Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Customer-Loyalty-Software](/directory/10031/customer-loyalty/software) > [LS Retail](/software/1015455/ls-retail)

# LS Retail

Canonical: https://www.capterra.com.de/software/1015455/ls-retail

Seite: 1 / 6\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/1015455/ls-retail?page=2)

> Eine Unified-Commerce-Lösung (ERP + POS) für den Einzelhandel und das Gastgewerbe, die auf der Microsoft-Dynamiktechnologie basiert
> 
> Bewertung: **4.3/5** von 125 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet LS Retail?

Ideal für Einzelhändler, Restaurants, Hotels, Apotheken und Tankstellen

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.3/5** | 125 Nutzerbewertungen |
| Bedienkomfort | 4.1/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 3.6/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.1/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Aptos
- **Region**: Newburgh, Kanada

## Gewerblicher Kontext

- **Zielgruppe**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop)
- **Unterstützte Sprachen**: Arabisch, Bulgarisch, Deutsch, Dänisch, Englisch, Estnisch, Finnisch, Französisch, Griechisch, Hindi, Indonesisch, Isländisch, Italienisch, Kroatisch, Lettisch, Litauisch, Malaiisch, Niederländisch, Norwegisch, Polnisch, Portugiesisch, Rumänisch, Schwedisch, Serbisch, Slowenisch, Spanisch, Thailändisch, Tschechisch, Türkisch, Ukrainisch, Ungarisch, Vietnamesisch
- **Verfügbare Länder**: Argentinien, Australien, Belgien, Bosnien und Herzegowina, Brasilien, Bulgarien, Costa Rica, Deutschland, Dominikanische Republik, Dänemark, Estland, Finnland, Frankreich, Färöer, Griechenland, Indonesien, Irland, Island, Italien, Kanada und 41 weitere

## Funktionen

- Abrechnung & Rechnungsstellung
- Alarmfunktion / Benachrichtigungen
- Angebot in sozialen Medien
- Angebotsmanagement
- Auftragserfassung
- Auftragsmanagement
- Auftragsverfolgung
- Automatisches Nachfüllen
- Barcode/Ticket Scanning
- Berichterstattung / Analyse
- Berichterstattung und Statistik
- Bestell-Management
- Bonus-Verwaltung
- Buchhaltung
- CRM
- E-Mail Marketing
- Einzelhandel-Lagerverwaltung
- Elektronische Rezepte
- Elektronische Unterschrift
- Engagement-Tracking
- Formularverwaltung
- Gasterlebnis-Management
- Getrennte Kontrollen
- Integration in die Buchhaltung
- Kampagnenmanagement
- Kitchen/Menu Management
- Kraftstoff-Management
- Kundenaktivitäts-Tracking
- Kundendatenbank
- Kundenkarten
- Kundenkonten
- Liefermanagement
- Medikamenten-Datenbank
- Mitarbeitermanagement
- Mitgliedschaft-Management
- Online-Ersatzfüllung
- Online-Zahlungen
- Preismanagement
- Price/Margin Management
- Rabattmanagement
- Reklamationsabwicklung
- Reservierung-Management
- Rezept -erarbeitung
- Rückgaben nachverfolgen
- Sendungsverfolgung
- Statusverfolgung
- Tabellenverwaltung
- Touch-Screen
- Treueprogramm
- Verkaufspunkt POS

... und 11 weitere Funktionen

## Integrationen (3 insgesamt)

- Adobe Commerce
- Dynamicweb
- Shopify

## Optionen für Kundensupport

- FAQ/Forum
- Wissensdatenbank

## Category

- [Customer-Loyalty-Software](https://www.capterra.com.de/directory/10031/customer-loyalty/software)

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## Alternativen

1. [Lightspeed Retail](https://www.capterra.com.de/software/120491/lightspeed-retail) — 4.0/5 (975 reviews)
2. [Epos Now](https://www.capterra.com.de/software/152638/epos-now) — 3.8/5 (719 reviews)
3. [Shopify](https://www.capterra.com.de/software/83891/shopify) — 4.5/5 (6689 reviews)
4. [PayPal](https://www.capterra.com.de/software/179251/paypal) — 4.6/5 (26408 reviews)
5. [RetailEdge](https://www.capterra.com.de/software/76636/retailedge) — 4.8/5 (186 reviews)

## Nutzerbewertungen

### "“10 Years with LS Retail — A Strategic Backbone for Retail Excellence" — 5.0/5

> **Khaled** | *29. April 2026* | Einzelhandel | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: LS Retail is a powerful, all-in-one retail management solution that seamlessly integrates POS, inventory, and back-office operations on a single platform — eliminating the need for multiple disconnected systems.&#10;After 10 years of working with it, what stands out most is its deep integration with Microsoft Dynamics 365 Business Central, which gives unmatched visibility across the entire retail operation in real time
> 
> **Nachteile**: The initial implementation and customization can be complex and time-consuming, requiring skilled technical resources and careful planning — especially for large retail operations with multiple branches.&#10;Additionally, the learning curve for end-users can be steep without a structured training program in place.​​​​​​​​​​​​​​​​
> 
> Over the past 10 years, LS Retail has proven to be a reliable and scalable solution that grows with the business. It has significantly improved our operational efficiency across multiple branches — from inventory management to customer experience at the point of sale.&#10;The platform’s continuous updates and strong partner ecosystem have kept us ahead of industry demands. It’s not just a software — it’s a long-term strategic investment for any serious retail operation.​​​​​​​​​​​​​​​​

-----

### "Good Product with Valuable Price" — 4.0/5

> **Mohammad Rizki** | *8. August 2019* | Informationstechnologie & -dienste | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: Rich features and functionality, stable because it's an add-on on top of Dynamics NAV/365 BC that strong in the accounting.&#10;Configurable with needed of good knowledge of the system.
> 
> **Nachteile**: The support team is not really helpful. Quite expensive product.
> 
> LS Retail is company that provide a solutions focusing in retail and hospitality. I am using one of their product, LS NAV. The product was very rich features and functionality, its suite to any business process that i am facing for all client. Whenever, the client has a specific requirement, the system can be customized with some effort. Rich features always means high complexity. And, the product is quite expensive for small retail business. But, overall the system is fine.

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### "As a project consultant of LS NAV for 4 years, this is the software that is easy to manage." — 4.0/5

> **Mercy** | *3. April 2018* | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: The most I like with LS NAV software is the compatibility with other modules. End-to-End business process.
> 
> **Nachteile**: The least that I like with LS NAV is the monthly update of fix objects, which I don't find it easy for me to catch up regularly since I'm on a project phase.
> 
> An active enhancement plan is a vital part of making the most of LS Retail solution, whether it's LS Nav, LS One, or LS First. There are many benefits of being on active enhancement plan that many retailers do not realize, and re-enrolling as a lapsed customer can be costly and time-consuming. With an active enhancement plan, you can provide an excellent customer experience that doesn't end after the license has been purchased.

-----

### "average" — 3.0/5

> **Zied eddine** | *27. März 2018* | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: rich functionality .integrated with nav . many improvements and update filling the Microsoft dynamics roadmap
> 
> **Nachteile**: ecommerce integration  solutions not clear . omnichanel need many update . need many training to grow with solution

-----

### "LS NAV is nice product for retail industry however hospitality side of functionality still have bugs" — 4.0/5

> **Gagandeep** | *3. April 2018* | Finanzdienstleistungen | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: - Simple architect&#13;&#10;- Ease of use&#13;&#10;- Seamless integration with NAV&#13;&#10;- Data replication is stable&#13;&#10;- Promotion are easy to setup and publish across stores
> 
> **Nachteile**: - Member management&#13;&#10;- No API for e-commerce&#13;&#10;- Cost of product for customers&#13;&#10;- Hospitality retail&#13;&#10;- Split bill function&#13;&#10;- Weak process in enabling the depth in product, few errors or bugs or limited functions remains as it though it plays a huge role in customer's buying decision.
> 
> \- Most stable Retail add-on for Microsoft Dynamics NAV&#13;&#10;- Ease of implementation&#13;&#10;- Ease of configuration and customization&#13;&#10;- Capability to handle large store network

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Seite: 1 / 6\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/1015455/ls-retail?page=2)

## Links

- [Auf Capterra anzeigen](https://www.capterra.com.de/software/1015455/ls-retail)

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