Was ist PetsApp?

We build better ways for veterinarians to engage with their customers, advocate for their patients and ensure that veterinary care remains accessible through our all-in-one communications platform.

Text chat, video consults, digital payments - all made easy through our dedicated client communication & workflow management solution.

- 4.9/5 rating from 12k+ pet-owner reviews
- $170 average revenue per customer interaction
- Daily inbound calls reduced by an average of 3 hours

Wer verwendet PetsApp?

Forward thinking veterinary clinics looking to take control of their unruly client communications, extend their capacity utilisation, and improve their team dynamics.

Wo kann PetsApp bereitgestellt werden?

Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)

Über den Anbieter

  • PetsApp
  • Telefon-Support
  • Chat

Erhältlich in diesen Ländern

Irland, Kanada, Vereinigte Staaten, Vereinigtes Königreich

Sprachen

Englisch

Über den Anbieter

  • PetsApp
  • Telefon-Support
  • Chat

Erhältlich in diesen Ländern

Irland, Kanada, Vereinigte Staaten, Vereinigtes Königreich

Sprachen

Englisch

PetsApp – Videos und Bilder

PetsApp Software - 1
PetsApp Software - 2
PetsApp Software - 3
4 weitere anzeigen
Videos zu PetsApp
PetsApp Software - 1
PetsApp Software - 2
PetsApp Software - 3

Kosten ähnlicher Produkte wie PetsApp vergleichen

PetsApp

N/A
Kostenlose Version
Gratis Testen
Nicht verfügbar
Kostenlose Version
Gratis Testen
349,00 $/Monat
Kostenlose Version
Gratis Testen
20,00 $
Kostenlose Version
Gratis Testen

PetsApp Funktionen

  • Abrechnung & Rechnungsstellung
  • Bestätigung / Erinnerungen
  • Fragebögen für Patienten
  • Kundenmanagement
  • Mobiler Zugriff
  • Patientenportal
  • Pflegeplan-Management
  • Terminplanung
  • Textnachrichtenversand
  • Verwaltung von Patientenakten
  • Zahlungsabwicklung

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Bewertungen über PetsApp

Durchschnittliche Bewertung

Gesamt
4,8
Benutzerfreundlichkeit
4,8
Kundenservice
4,5
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,5

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
83%
4
14%
3
3%
Shawna G.
DVM/Practice Owner in USA
Tierarzt, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Game Changing

5 vor 6 Monaten

Kommentare: 5 stars, two thumbs up! This app was made for veterinarians to interact (with ease) with pet owners. This has been such a blessing!

Vorteile:

It is so easy to use! I have saved several templates, all my team members can monitor requests, I have created SOPs so they know the action flow. It has increased revenue and clients love it!

Nachteile:

I would like there to be a way to have two “initial” messages that can be time/day customized. So one to use during business hours and one to use for after hours.

Antwort von PetsApp

vor 6 Monaten

Thank you for your kind review Shawna. We are constantly improving the features available on PetsApp based on client feedback. We will look into yours and develop a plan asap. Have a wonderful week!

Hannah O.
Social media manager in UK
Tierarzt, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A game changer for the veterinary profession!

5 vor 6 Monaten

Kommentare: By Jove they've been endless! Payment and regulation, marketing and internal campaigns! Nurse appreciation, organisation of food/consult arranging.... the list goes on! In fact I mentioned them all in my podcast with you.

Vorteile:

Genuinely a video software has revolutionised the practice! my favourite feature is being able to send our clients a little video from their pets stay. It brings them so much peace of mind and also provides an excellent level of client service. We have completed a large number of consultations including nurse consults and even physiotherapy consults.

Nachteile:

Least? Gosh what a question! I think issues with releases would have to be the only small small thing, however it is all part of the creation process. Every feature we have requested has been implemented and every improvement has been discussed. Such as forward thinking and innovative company!

Antwort von PetsApp

vor 6 Monaten

Hannah, thank you so much for your kind and honest review. We are thankful for your support on this journey with PetsApp.

Leighann C.
rvn in UK
Tierarzt, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

PetsApp Review

3 vor 6 Monaten

Kommentare: overall easy to use. layout good and taken off well

Vorteile:

ease of use, layout easy to find where to go etc. easy to transfer to another colleague, easy to send payment request.

Nachteile:

perhaps ability to send chat to another practice? or colleague within the practice rather than the location.

Antwort von PetsApp

vor 6 Monaten

Thanks for your kind review Leighann. We are always looking to improve PetsApp based on our customer feedback, so yours is very welcome. Have a wonderful day.

Diane S.
Clinical Director in UK
Tierarzt, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

PetsApp in our veterinary clinic

5 vor 6 Monaten

Kommentare: I have found the PetsApp team willing to go above and beyond in looking for ways to help our clinic. No problem is too difficult - any challenge is an opportunity. It is really refreshing to do business with a team who are so invested in helping find solutions for other businesses.

Vorteile:

PetsApp is easy to use and the vast majority of our clients really love the way it allows them to integrate with our team. It is great for team members to be able to have a conversation with clients in a non-time pressured way. Most of all however, I love that the PetsApp team don’t stand still - they are always looking to the next innovation and how they can improve their product to make it even more useful for veterinary teams!

Nachteile:

I would love PetsApp to integrate with our practice management system though I appreciate this can be challenging.

Antwort von PetsApp

vor 6 Monaten

Hi Diane, Thanks for your kind review of PetsApp. We are integrating with new practice management systems every day. If you email support@petsapp.com with your request, I am sure the team will update you accordingly.

Nicola M.
Client Service Leader in UK
Tierarzt, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Fabulous!

5 vor 6 Monaten

Kommentare: Capturing payments, reduces call flow.

Vorteile:

PetsApp is user friendly, convenient and efficient. It makes communication easier between the client and the practice, it can be used for payments, prescription requests, booking appointments. The app reduces the number of incoming calls making our response more efficient and improves client service. An ideal tool for post operative care including sharing information, photographs and videos.

Nachteile:

It would be great it linked directly to the practice management system. It is sometimes difficult to find a patient.

Antwort von PetsApp

vor 6 Monaten

Thanks for your review Nicola. We are constantly adding PMS integrations to PetsApp and there's some exciting news coming out soon. Please, reach out to your CS pack member and they can update you about all the exciting happenings.