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seit 15 Jahren bei der Softwareauswahl

Was ist Time Matters?

Für Anwälte, die Leistung und Flexibilität benötigen, ist Time Matters eine maßgeschneiderte Kanzleiverwaltungssoftware, mit der du und deine Mitarbeiter mehr abrechnen, mehr erledigen und deine Kunden besser betreuen können.

Wer verwendet Time Matters?

Die Lösung wurde für kleine Anwaltskanzleien entwickelt und ist ein Vor-Ort-Fallmanagementsystem, mit dem Rechtsabteilungen unter anderem Fälle, Angelegenheiten, Dokumente und Zahlungsabwicklungen von Mandanten verwalten können.

Time Matters Software - 1

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Time Matters

Time Matters

3,2 (64)
39,00 $
Monat
Kostenlose Version
Kostenlose Testversion
29
2
3,2 (64)
2,8 (64)
2,9 (64)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
9,00 €
Monat
Kostenlose Version
Kostenlose Testversion
467
34
4,5 (4.626)
4,3 (4.626)
4,5 (4.626)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Time Matters

Durchschnittliche Bewertung

Gesamt
3,2
Benutzerfreundlichkeit
3,2
Kundenservice
2,9
Funktionen
3,4
Preis-Leistungs-Verhältnis
2,8

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
19%
4
27%
3
22%
2
23%
1
9%
Mark A
Mark A
Attorney in USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

User since 1998; the merge processing features are the best out there, true relational database

5,0 vor 6 Jahren

Vorteile:

As a long time computer user with 10 gig of forms and a general rural practice that covers most areas of law for small firms, the merge into templates is foundational to our practice. The calendar, separate matter and contact database with many to many relationships makes it possible to relate and connect important things. Customization of field names, visual record forms is superb. As a solo, we have huge contact database that allows for searches and organization. The sort select tabs allow you to organize by practice area. While having pre set codes and categories, you have the freedom to tailor the system to work the way you want. The customer support is beyond incredible, and they will take the time to get it right with you -- even escalating to a 2d level engineer if needed. The ability to go contact by contact, matter by matter, and then inside find the related data is huge. It also has a teaching and training history and materials that stand far above competitors. I have looked at other programs and find them to be "newbies" without the depth and sophistication of TM, that we rely on. I cannot forsee a transition out of TM to any other program that would work as well as it does TM has become my primary resource of my personal and business life, capturing and storing information that is accessible.

Nachteile:

There is a learning curve. The sql database and search is slow compared to google. The integration with outlook will crash sometimes, requiring exiting both programs. We also have intermittent document merge crashes in Word Perfect that fix themselves after exiting both programs. Sometimes the conflict search is a bit slow. These are minor compared to everything else that works well.

Martin
Partner in USA
Anwaltskanzlei
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

We have used this software since 2000. Extremely customizable. Could not practice law without it.

4,0 vor 6 Jahren

Kommentare: Please see my review. This program is at the heart of our practice. We have a significant investment of time and resources in this program and to replace the customization and document creation would cost plus a significant amount of time and energy.
If I were starting out new and picking a case management program for a plaintiffs personal injury practice I would probably pick a different case management program such as Houdini or Needles. However, whatever program I picked would have to allow me to have the program and my data reside on my own server. Online only data would be a deal breaker.

Vorteile:

Program is better than negative reviews. We are plaintiffs P. I. firm with 8 users. All events, documents, notes, e-mails & contacts can be related to individual cases &/or each other. Since we have had this software since 2000 (Ver. 3) we have been able to customize the Time Matters entry forms for different cases, contacts & events which allows for customized document creation from each form. When event is entered it can create the appointment letter/e-mail to the client or participant, or the Notice of Deposition & subpoena, or the tickler for deadlines related to the event, etc. From the case screen we create all letters and pleadings for the case with the case particulars inserted into the documents. When documents are created they also can create "To-Dos" &/or "Mail" forms to track responses. All documents in a case or contact can be associated with & accessed from the program. All actions &/or contacts with anyone involved in the case can be tracked in the "Notes" forms which are tied to each case & contact. We are currently running Version 13 (even though we pay yearly support fee (AMP) which allows upgrading to the newest version at will). We use about 1/2 of the program features. We do not use the e-mail client or the billing features. The yearly support fee is less than we would have to pay if we went with cloud based solutions. We have called support less than 10 times In the 17 years we have used this program. Use a consultant when 1st installing program.

Nachteile:

Steep learning curve for most. Once mastered not a problem. Need to use Consultant (C.I.C.) when 1st implementing and installing software, this will save you money down the road. TM Messenger does not work as documented and must be manually started on workstations. We do not use for telephone messaging as it is too cumbersome. Use program called Phoneslips instead. Only 1 attorney needs timekeeping and billing, she has stayed with Timeslips which predated Time Matters use. We do not use Billing Matters. Most of the web based complaints over the year have been about the e-mail client which comes with the program and Outlook integration. We do not use for e-mail, so we have not had these problems. For mobility use with mobile telephones need a hosted exchange server. When working remotely need to use a remote desktop program such as Log-me-in or Windows RDP and remote in to workstation. We have found that when we are having problems with Time Matters on a workstation, we need to exit all software and turn workstation off and let it sit for several minutes. Upon restart of the workstation the problem is usually gone. Do not upgrade to new version of Time Matteers until new version has been out for 6 mos. We will soon be upgrading to Version 16.3, as it now appears stable.

James
Attorney in USA
Rechtsberatung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Horrible Tech Support and Customer Service!

2,0 letztes Jahr

Kommentare: My experience with Time Matters, both for technical support, and in terms of my rep. (every client of the software is supposed to lodge issues with their specific rep.), has been horrible. Tech support could never solve the software's sync problems, and did not follow-up with me when they said they would, even when my ticket was escalated. Also, when I reached out to my rep. for help (as I must, per Time Matters rules), she never got back with me. I reached out by email, twice, to her, with no response. Then I wrote to corporate at PC Law/Time Matters, of the abject failures listed above, and they never got back with me either.

Vorteile:

The program is basic and doesn't require too much sophistication.

Nachteile:

The supposed auto-sync via the cloud, to other devices, is useless, with tons of missed records, errors, and more problems.

LD
Associate Attorney in USA
Anwaltskanzlei, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Works Great at Office but Lacks in Mobile & Outside Office Abilities.

4,0 vor 7 Jahren

Kommentare: Overall I absolutely think that Time Matters delivers a wonderful product with tons of great features that are useful for everyone from Paralegals to Attorneys. The problem is nowadays it is not convenient or practical to only work in one's office or during regular business hours Mon - Fri, which means that other than with the limited online access I cannot utilize any of the terrific features without being at my computer in the office. And even with TM Mobility, while a huge help, is nothing more than remote access some docs, calendar viewing and to do tasks. This is definitely a huge shortcoming of the legal software and given how expensive it is there needs to be a serious expansion of features that can be accessed remotely and synced with mobile devices. I still give TM Four Stars because it is a very in-depth program but the fact I'm having to seek out additional software vendors because TM is woefully lacking in some crucial areas should give Lexis concern for future clients. I recommend this program still but have to ensure the (current) ways in which it fails completely / falls short.

Vorteile:

File Specific Features allowing a wide range of possibilities with every case matter opened.

Nachteile:

No way to work from home or out of the office. Even the (limited) mobile access is woefully lacking in functional features. Not saying I expect the ease and integration of programs like Clio but there practically nothing at this moment.

Tristan
Tristan
Mail Clerk in USA
Versicherung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

doesnt need to be easy, needs to display law info, which it does effectively

4,0 vor 5 Jahren

Kommentare: i use this to enter documents and link them, it does its job without too much fluffm and i need the job done pronto, which it does

Vorteile:

It is easy for lawyers and paralegals to use because they are trained for that type of stuff, its hard for a joe-schomo because they dont know anything about law

Nachteile:

triggers take a long time to activate, program integration with outlook and adobe acrobat is usually good, but when you try to scroll down while your are linking the pdf to the time matters case, it closes. software integration for outlook take a while to load.