Wir helfen Unternehmen seit 17 Jahren,
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Was ist Product Fruits?
Nutze das volle Potenzial deines Produkts mit der KI-gestützten Nutzer-Onboarding-Plattform. Steigere den Umsatz, minimiere die Abwanderung und steigere die Kundenzufriedenheit mit einem nahtlosen Onboarding-Erlebnis, bei dem jede Interaktion zählt.
Der Anbieter optimiert das Onboarding für neue Nutzer und führt bestehende Nutzer mühelos in neue Funktionen ein, um sicherzustellen, dass jeder vom ersten Tag an das Beste aus deinem Produkt herausholt. Die Plattform wurde für nichttechnische Nutzer entwickelt und verwendet KI, um die Abläufe für dich zu erstellen. So besteht kein Bedarf an Programmier-, Design- oder Onboarding-Expertise.
Zu den leistungsstarken Funktionen gehören interaktive Produkttouren, Anleitungen und Walkthroughs, Tipps, Beacons und Tooltips, Onboarding-Checklisten, In-App-Ankündigungen und Newsfeeds, NPS und Umfragen, Nutzerfeedback-Widgets, ein Hilfecenter und eine vollständig integrierte Wissensdatenbank.
Mit Product Fruits erzielen Kunden höhere Konversionsraten, niedrigere Abwanderungsraten und weniger Support-Tickets.
Wer verwendet Product Fruits?
SaaS-Webanwendungen, die Nutzer einbinden und die Produktakzeptanz und -konversion fördern möchten.
Wo kann Product Fruits bereitgestellt werden?
Über den Anbieter
- Product Fruits
Support für Product Fruits
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln und 223 weitere
Sprachen
Englisch
Product Fruits Kosten
Startpreis:
- Ja, kostenloser Test verfügbar
- Keine Gratisversion
Product Fruits bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Product Fruits ist ab 99,00 $/Monat verfügbar.
Preismodelle Kostenlose TestversionÜber den Anbieter
- Product Fruits
Support für Product Fruits
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln und 223 weitere
Sprachen
Englisch
Product Fruits – Videos und Bilder
Product Fruits Funktionen
Bewertungen über Product Fruits
Great good-for-money option with fantastic support
Kommentare: This product is great value for money. We've been able to successfully implement checklists and tours into our app so that they look native. The customer service has been absolutely fantastic and even expedited the introduction of supporting group attributes for the checklists which has been a real godsend for us.
Vorteile:
The team have been great at helping me create the optimum setup for our particular use case and helping me debug various issues. I was able to set up tours very easily on our staging server and test our checklists. I love the fact it integrated with Segment so it was easy to start getting the data going into ProductFruits. I also love the LifeRing to allow for self-service tours!
Nachteile:
I'd love for there to be a few more display options for tours, and for the reporting for the LifeRing to be built out more but I can see that being developed in the future, and we're planning to stay for the long haul.
In Betracht gezogene Alternativen: Chameleon
Gründe für den Wechsel zu Product Fruits: Cost and feature matching - ProductFruits provided everything we needed, along with the ability to embed checklists into our app
Antwort von Product Fruits
vor 2 Jahren
Thank you for such a fabulous review, Becs. Noting down the request for more display options for tours.
The BEST Onboarding Platform, Hands Down!
Kommentare: Product fruits really takes the best parts about so many other product onboarding tools and puts it all into one easy to use platform with MUCH more customization. The product walkthroughs are by far our favorite feature, but the banners and popups and hints are amazing as well. I've tried a lot of customer onboarding platforms, and Product Fruits takes the cake by far. The ability to add custom CSS has been one of my favorite features, as it's allowed to take large tooltip/hints and make them into discreet tips that fit our user interface. So many other products won't let you add this level of customization. It's really perfect.
Vorteile:
The product walkthroughs are by far our favorite feature.
Nachteile:
My only negative experience has been that sometimes the product walkthroughs and tagging users with certain triggers takes a bit, which can lead to a glitchier experience for the end user. For instance, I'll finish a micro walkthrough which should trigger another walkthrough, but it takes 15 seconds or so before the next one starts up.
In Betracht gezogene Alternativen: Chameleon-i und Userpilot
Warum Product Fruits gewählt wurde: This was a cheaper alternative, but more importantly the product walkthroughs were so much more customizable and powerful compared to intercoms. Intercom's frequently broke when our users would go through them. This has been a big improvement.
Zuvor genutzte Software: Intercom
Gründe für den Wechsel zu Product Fruits: You were straight to the point, easy to understand pricing, and had powerful features without the extreme buildout like the others had. I think what I appreciated most was that rather than add half a million features, you allow me to customize directly with CSS rather than being overwhelmed with options like some sort of Wix Studio development software. Product Fruits is simple, but extremely powerful.
Antwort von Product Fruits
letzten Monat
Thank you for such a raving review, Drew.
Excellent customer support
Vorteile:
We're using Product Fruits as an onboarding tool for our site. Every time I have a question or am trying to figure out how to do something, the Product Fruits team has been readily available to help figure out and solve my problem.
Nachteile:
There are some limitations with the functionality and aesthetics
Antwort von Product Fruits
vor 6 Monaten
Thank you for taking the time to write a review, Jennie.
Great product, great value!
Kommentare: From sales to customer support to product management, the entire Product Fruits team has been great to work with so far. I enjoy receiving product tips via email, the team is very responsive when I have questions, and the product itself is pretty awesome.
Vorteile:
I don't believe you'll find a product on the market that is easier to use, more full-featured, or at a better price point than Product Fruits. We previously used a leading competitor, but their pricing structure was not only hard to understand but also prohibitively expensive. This really limited us. In contrast, Product Fruits offers all their features at a single, reasonable cost, making it an exceptional value. Switching to Product Fruits has been a game-changer for us, providing us with a comprehensive solution without breaking the bank. Highly recommended!
Nachteile:
Product Fruits is still in its early stages, so naturally, there are some deficiencies in the product. This requires a bit of patience and a willingness to support their ongoing development efforts. However, I actually appreciate having a voice in those improvements, so it's not really a negative for me. Being able to contribute feedback and see it shape the product is a unique and rewarding experience.
In Betracht gezogene Alternativen: Helpjuice, Help Scout, Salesforce Sales Cloud, Kustomer, Thinkific und Intercom
Warum Product Fruits gewählt wurde: Product Fruits offered full-featured platform at a fraction of the cost.
Zuvor genutzte Software: Intercom
Gründe für den Wechsel zu Product Fruits: In some cases the other platforms offered more features than we needed while others did not offer all the features or required extensive coding to customize. We found Product Fruits to be well balance and at a great price point.
Antwort von Product Fruits
vor 3 Monaten
Thank you for such a raving review, Allison.
Perfect tool for small businesses
Kommentare: Overall we are really happy with our choice of Product Fruits. We initially purchased a monthly subscription but recently felt confident enough to move to an annual subscription. We look forward to growing with Product Fruits!
Vorteile:
It doesn't track more data than you want it to (we have very strict data privacy controls). It has the crucial elements we need at a price we are happy to pay. We aren't forced to over-purchase for our current needs. We looked at competitors like Pendo, which cost way too much because they are trying to include everything. Their employees, especially the support staff, are quick and extremely nice when helping you. 10 out of 10 for the people. Its one of the biggest reasons I felt comfortable going with Product Fruits. I also like how transparent they are with their pricing. I hate when you have to talk to sales to understand what something will cost.
Nachteile:
Ideally, there would be more styling controls for all elements. I would like to integrate with Jira Service Management for support and Confluence for the knowledge base. They have a great built-in knowledge base, but we already have one. I'd like to be able to integrate with it. This has less to do with the product and more with our situation, but we use it in an embedded app within other platforms. The fact that we're iframed in makes it complicated (but not impossible) to use the editor to target elements and build tours.
In Betracht gezogene Alternativen: Pendo und Totango
Gründe für den Wechsel zu Product Fruits: A combination of price, features, security certifications, data storage locations, and the attitude of the employees.
Antwort von Product Fruits
vor 6 Monaten
Thank you for taking the time to write such a thorough review, Julia.