Was ist Minerva?

Mit Minerva kannst du mühelos klickbare Anweisungen für alles online erstellen. Jedes Mal, wenn du eine Reihe von Schritten kommunizieren musst, ohne physisch neben jemandem stehen zu müssen, kannst du Minerva verwenden.

Das Tool ist kostenlos. Für zusätzliche kostenpflichtige Funktionen (z. B. Analysen, kollaborative Bearbeitung) bietet das Unternehmen zusätzliche Unterstützung.

Wer verwendet Minerva?

Zeige deinen Kollegen, Kunden, Eltern und Freunden, wie sie Aufgaben im Internet erledigen können. Spezifische Anwendungsfälle sind: – Kundenerfolgsteams – Interne Abläufe – Kundenbetreuung

Minerva – Details

Minerva Knows

Minerva – Videos und Bilder

Minerva Software - 1 - Vorschau
Minerva Software - 2 - Vorschau

Minerva – Details

Minerva Knows

Minerva – Bereitstellung und Support

Kundenbetreuung

  • E-Mail/Helpdesk
  • FAQ/Forum

Einsatz

  • Cloud, SaaS, webbasiert

Training

  • Videos

Erfahrungen mit Minerva

Alle 23 Nutzerbewertungen lesen

Durchschnittliche Bewertung

Gesamt
5
Benutzerfreundlichkeit
4,8
Kundenservice
5
Funktionen
4,7
Preis-Leistungs-Verhältnis
4,9

Nutzerbewertungen nach Bewertung

5
23

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Tania L.
Tania L.
Co-CEO in USA
Verifizierter Nutzer auf LinkedIn
Bildungsmanagement, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Stop not using Minerva

5 vor 8 Monaten

Vorteile:

It saves you countless hours of time and frustration passing on information and reading through long documentation files. This means your team can go faster in everything it does.

Nachteile:

Too soon to tell! When we first started using the product there were a few small bugs, but the team addresses and resolves them very quickly.

Antwort von Minerva Knows

vor 8 Monaten

Thank you so much Tania, you've been so wonderful and supportive as a customer!

Peter C.
SVP in USA
Marketing & Werbung, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Super helpful remembering how to do things

5 vor 8 Monaten

Kommentare: Really love Minerva and would highly recommend it.

Vorteile:

I use Minerva to help me remember how to do things on Salesforce, and a few other platforms. It's like a bank of process knowledge that I can draw from. I spend most of my day in Chrome, so it's perfect. We've started using the Pro tools with my project team too. It helps replace screenshots and makes it much easier to communicate remotely.

Nachteile:

The onboarding process is a little wonky, but the tool is actually super easy once you get used to it.

Khara M.
Accounting Manager in USA
Buchhaltung, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Simple and easy to use

5 vor 7 Monaten

Vorteile:

I like that by sharing the link to the recipe, it automatically brings you to the starting page before walking you through each step of the process. It's much easier to follow than a video where you may need to pause and rewind if it's going to fast.

Nachteile:

Not necessarily something I like least, but a feature I would love to see added is being able to navigate to specific cells in a Google Sheet as well as part of a recipe. This would be something I can see us using heavily.

Eric W.
Founder in USA
Risikokapital & privates Eigenkapital, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Incredible time saver

5 vor 8 Monaten

Kommentare: It was incredibly intuitive, and I would recommend anyone trying it if you are trying to build symmetry into the experience you have with anyone you'd come in contact with...

Vorteile:

I can't tell you how many hours I've lost by carefully curating instructions for team members as we onboard new processes, tools, etc. Not only is that a poor use of my time, but my way of presenting instructions isn't always clear to everyone. It's incredible someone has finally built an easy way to overlay instructions precisely onto the tools we use.

Nachteile:

It could do so much more, but I understand they have to prioritize so I'm just disappointed that I have to wait for new features!

Samantha H.
Sales Operations Manager in USA
Immobilien, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Minerva to the Rescue!

5 vor 7 Monaten

Kommentare: Minerva has saved our company time and made our teams more efficient! Their customer support is top tier. From the beginning, Minerva works closely with their customers to deliver a delightful experience. I highly recommend Minerva for anyone looking to provide real-time support to their teams!

Vorteile:

Minerva is a value-packed product that is simple to use and so easy to implement! Our teams are able to get live step-by-step instructions. The real-time guidance saves time and eliminates the need to search for the steps in our SOPs/shared drives. Amazing!

Nachteile:

Sometimes Dottie gets lots on the page but a hard refresh (or skipping a step in the list) puts her back on track. On the Minerva dashboard, it would be helpful to have a feature that allows you to select multiple recipes to share with a team. Silverlining: Minerva is constantly, and quickly, implementing the feedback we provide to make their product as user-friendly as possible.