--- description: Detaillierte Informationen über Hipporello Service Desk for Trello zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hipporello Service Desk for Trello Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Dokumentenautomatisierung Software](/directory/10023/forms-automation/software) > [Hipporello Service Desk for Trello](/software/1010843/hipporello) # Hipporello Service Desk for Trello Canonical: https://www.capterra.com.de/software/1010843/hipporello Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/1010843/hipporello?page=2) > Ein Service-Desk, der Kunden- und Mitarbeiteranfragen mithilfe von Online-Formularen und E-Mails nahtlos in Trello-Boards integriert. > > Bewertung: **4.8/5** von 20 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 20 Nutzerbewertungen | | Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.9/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Hipporello ## Gewerblicher Kontext - **Startpreis**: 10,00 $ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Bulgarisch, Chinesisch, Chinesisch (traditionell), Deutsch, Dänisch, Englisch, Estnisch, Finnisch, Französisch, Galicisch, Griechisch, Hebräisch, Hindi, Indonesisch, Irisch, Isländisch, Italienisch, Japanisch, Kasachisch, Katalanisch, Koreanisch, Kroatisch, Lettisch, Litauisch, Malaiisch, Niederländisch, Norwegisch, Polnisch, Portugiesisch, Portugiesisch, Portugiesisch, Rumänisch, Russisch, Schwedisch, Serbisch, Serbisch, Slowakisch, Slowenisch, Spanisch, Thailändisch, Tschechisch, Türkisch, Ukrainisch, Ungarisch, Vietnamesisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Alerts/Escalation - Analytics - Anpassbare Formulare - Aufgabenmanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - Drag-and-Drop - E-Mail-Management - Elektronische Unterschrift - Formularerstellung und -design - Formularverwaltung - Inbox-Management - Konditionale Logik - Kundenbetreuung - Kundendatenbank - Makros/Antwortvorlagen - Priorisierung - Prozess-/Workflow-Automatisierung - Self-Service Portal - Supportticket-Management - Umfragen & Feedback - Vorlagen-Management - Warteschlangenmanagement - Werkzeuge zur Zusammenarbeit - Wissensbasis-Management - Workflow-Management ## Integrationen (1 insgesamt) - Trello ## Optionen für Kundensupport - E-Mail/Helpdesk - Wissensdatenbank - 24/7 Live-Support - Chat ## Category - [Dokumentenautomatisierung Software](https://www.capterra.com.de/directory/10023/forms-automation/software) ## Ähnliche Kategorien - [Dokumentenautomatisierung Software](https://www.capterra.com.de/directory/10023/forms-automation/software) - [Kundensupport Software](https://www.capterra.com.de/directory/32315/customer-support/software) - [Formular Generator](https://www.capterra.com.de/directory/33235/form-builder/software) - [Issue Tracking Software](https://www.capterra.com.de/directory/30675/issue-tracking/software) - [Help-Desk-Software](https://www.capterra.com.de/directory/30008/help-desk/software) ## Alternativen 1. [Freshservice](https://www.capterra.com.de/software/132997/freshservice) — 4.5/5 (714 reviews) 2. [JIRA Service Management](https://www.capterra.com.de/software/138769/jira-service-management) — 4.5/5 (770 reviews) 3. [LiveAgent](https://www.capterra.com.de/software/102188/liveagent) — 4.7/5 (1781 reviews) 4. [Milvus](https://www.capterra.com.de/software/202528/milvus) — 4.8/5 (298 reviews) 5. [Desk Manager](https://www.capterra.com.de/software/173025/help-desk-software) — 4.8/5 (106 reviews) ## Nutzerbewertungen ### "Hipporello is a GAMECHANGER ⭐️⭐️⭐️⭐️⭐️" — 5.0/5 > **Josh** | *22. Februar 2024* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I love how easy Hipporello has made it to centralize and gain full visibility over our HR requests. We used to deal with internal Slack messages and long email chains that would get buried or lost. Now, we have a seamless ticketing management system that's not only pretty and intuitive on the front end for the team but also clean and organized on the back end for the HR ticket owners. We've received a massive amount of positive feedback on how this system has simplified things for the team. > > **Nachteile**: In our case, we have to keep portals and help desks on separate Trello boards to protect privacy for HR requests. This setup can make it challenging to maintain uniformity and standardization across the 4-5 different boards we manage, especially when updating multiple forms. Despite this, the Hipporello team's openness and responsiveness to feedback give us confidence that, should it ever become too challenging to manage, they would be ready to adjust their roadmap and deliver a solution. > > I can't say enough good things about \[sensitive content hidden\] and the Hipporello Team. I've used their services for various purposes, including damage/insurance claim tracking and now HR requests, and they consistently offer the best product and price on the market for automated forms and integrations. We're looking forward to using their solution at GuestReady for many more years to come\! ----- ### "Definitely recommend" — 5.0/5 > **Rowena** | *14. August 2024* | Personalwesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: So easy to set up. Everything is configurable or they've thought of a better solution. Works so well into trello. Has both the form AND email conversion to trello tickets. Love being able to communicate with those who filled it the form directly through trello. > > **Nachteile**: Ummmm haven't found anything not to like. > > EXCELLENT The customer service is remarkable - fast, helpful, just what I need to get this implemented at pace. ----- ### "Good Ticket Management integrated in Trello" — 3.0/5 > **Christian** | *1. März 2024* | Computer-Software | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Fully integrated with Trello Ease of use > > **Nachteile**: Few customization Very poor administration service and billing support > > Good but it should improve administration from ad administrative prospective ----- ### "A Reliable Service Desk Solution for Organized Workflows" — 5.0/5 > **Verifizierter Rezensent** | *22. Januar 2026* | Non-Profit-Organisation Management | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The seamless Trello integration and automatic ticket tracking made it easy to manage requests, prioritize tasks, and stay organized in one place. > > **Nachteile**: While the Trello integration is excellent, setting up workflows and customizing the service desk can take some time and may feel complex at first for beginners. > > Overall, Hipporello Service Desk has been a valuable addition to my workflow. It simplifies request management by turning Trello into a structured service desk, allowing better visibility, automation, and accountability. The initial setup takes some time, but once everything is configured, it runs reliably and saves a lot of time. ----- ### "Just what we needed" — 5.0/5 > **Denis** | *26. Februar 2024* | Konsumgüter | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: - The support is amazing\! - It's the perfect quick IT ticketing solution - It seems like the Hipporello team has done this before - everything you need is here or either in development - When they say something is developed it actually is and it's also released around the date they say it is (last was Google SSO) > > **Nachteile**: Nothing, everything was fine\! With their support it's easy to manage. > > One of the few out of the box simple solutions for IT (system Administrations) ticketing systems. Has everything you could ever need. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/1010843/hipporello?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/1010843/hipporello) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten