Dealertrack

Dealertrack

von Dealertrack

Wer verwendet Dealertrack?

Web-based auto-dealer solution for franchised automotive dealerships which helps with digital contracting, aftermarket product cancellations, performance management and more.

Was ist Dealertrack?

Dealertrack DMS provides a cloud-based solution designed to help dealerships grow with easy-to-use, connected processes and open integration. The intelligent platform, backed by Cox Automotive, is right-sized for franchise dealers providing Opentrack access to third-party vendors so your data is available when, and where, you need it mostwithout extra fees. More than just a technology vendor, Dealertrack is a committed partner to dealerships success.

Dealertrack – Details

Dealertrack

http://www.dealertrack.com

Gegründet 2001

Dealertrack – Preisübersicht

Dealertrack bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für Dealertrack findest du unten.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Dealertrack Funktionen

Autohandel Software
Buy-Here Pay-Here Händler
Dokumentenmanagement
Finanzierungsmanagement
Gebrauchtwagenverkäufer
Inkasso-Management
Kontakt-Datenbank
Kundendienst
Mietvertragsverfolgung
Neuwagenverkäufer
Rechnungsführung
Webseitenintegration

Dealertrack – Nutzerbewertungen

Zeigt 5 von 71 Nutzerbewertungen

Gesamt
4.4/5
Benutzerfreundlichkeit
4.2/5
Kundenservice
4.3/5
Funktionen
4.3/5
Preis-Leistungs-Verhältnis
4.3/5

Dealertrack DMS

Bewertet am 31.3.2019
Benjamin L.
Director Maintenance Operations
Automotive, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I use this software daily to help keep the productivity at my company flowing. It allows us many great options to manage our operations. I would recommend this to those that are looking at the product for a complete solution.

Vorteile: The software offers a true variety of options when it comes to daily operations. The team at Dealertrack is always on top of updates and communication and the system rarely if ever has any issues.

Nachteile: There aren't many cons from my standpoint, it provides a tool to help get things done in an efficient manner. The only issue you may run into is when you have people setting up others accounts, they can either give too much or too little to the user in terms of options. I would advise training the HR or whomever you will have set the program up to be very specific to each persons roll in the company, again this is a user issue not the program itself

Second Best of Lender Submission Platforms

Bewertet am 3.12.2019
Britney M.
Digital Advertising
Marketing & Werbung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall, it is an easy to use, And more importantly, easy to train platform. However, it lacks in the overall non pay-to-play capability in relation to it's peers.

Vorteile: It is very easy to train employees to use and is esthetically appealing. Also, its integration with other products, specifically its DMS, is second to none.

Nachteile: It is limited. You have to pay for everything. It has limited internal capabilities. Very expensive. No captive has partnered with them to mitigate said costs.

The center of your business

Bewertet am 14.1.2020
Andrew J.
Internet sales manager
Automotive, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Again, integration with all of my CRM software makes this choice a no brainer

Vorteile: It's integration with the best software and your key to all available lenders. They already have generated standardized forms so there are no times you'll need to reinvent the wheel

Nachteile: Price, but you can only have two or is the criteria. If it's good and fast, it's not cheap. If it's fast and cheap, it's not good. And if it's cheap and good, it's not fast. Pick two.

The Gold standard

Bewertet am 25.11.2019
Michael S.
Finance Director
Automotive, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Before Dealertrack, trying to get credit applications over to banks was a tedious and monotonous process in which created a lot of tension for customers. The reason? Because to wait for a disposition for a customer could take quite some time. Enter Dealertrack! With Dealertrack, getting approvals was quick and easy.

Nachteile: Nothing to report. During the time that I used it, I don't ever recall having any issues or having to call them up for either training or technical support. This is a true testament to how easy their software is to use.

When it works it is acceptable.

Bewertet am 5.12.2018
Verifizierter Rezensent
Quality Assurance Analysts
Automotive, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
3/5
Gesamt
3/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: When it is up and running it is useful and would be great, the idea of what it can do is exactly what you would want. If I want to see the service history from the last year I couldn't get all the information I needed. Not sure if this is because we didn't have the software integrated correctly or what.

Nachteile: Had problems logging on in the morning when I first got to work. The Vin scanner doesn't always read on the first try, have to scan and scan to get it to read. The mobile application just didn't work fast enough. I often had to go back to my desk to get all the data I needed and by then it was too late to capitalized on the initial interaction with the customer.