Abacus Pharmacy Plus

great and friendly customer service

Kommentare: always very helpful and supportive of our business needs. If there is any issues, concerns, or changes we need to make they are always willing to help and make necessary changes to
program based on our personal business needs.

Vorteile:

easy to use and the ability to suggest things that are useful to your own business and most of the time they make those adjustments to the program to help your business be more efficient and productive.

Nachteile:

inability to request refills by fax with out having to print papers on regular basis. a list that shows you all the patients and medications that were filled last month but not this month whether or not there are refills left or not.

Abacus is a very helpful company,

Vorteile:

Privately Held / Family Owned. They are one of the few companies left in this industry that is not owned by a large corporation or wholesaler and, they have a support staff with impeccable follow up

Nachteile:

Most features are free, but depending on your niche there are a few are separate modules to be purchased.

If you need to go out of business, this is the system for you!

Kommentare: If there is any other option, do it!

Vorteile:

This software is reasonably priced, but you get what you pay for! I couldn't afford the big pricey system when I opened Greenway Pharmacy during 2012. The affordability of Abacus helped me open, but I wonder if it was really worth all of the hassle and frustration. Thanks for all of the gray hair, Abacus!

Nachteile:

You are their best friend while you are considering buying their system, but then you find out-Terrible! I repeat- TERRIBLE! customer service- Don't bother calling the after hours service number... they will tell you they can't log on from home. They wanted ME to pay for THEM to set up for controlled substance escript receiving!? Last but certainly not least, if you have a problem, their fix is to have you download another version (takes over an hour) and hope whatever you need works in the different version. Heaven forbid if it happens to turn 5:00pm in the middle of a fix. They go home! One time they just hung up without even mentioning they were done for the day... LOSERS!

ABACUS RX REVIEW

Kommentare: I HIGHLY RECOMMEND THIS SOFTWARE.

Vorteile:

VERY SIMPLE AND EASY TO USE AND LEARN. CUSTOMER SERVICE IS PRETTY GOOD. I AM SATISFIED WITH THE SOFTWARE SO FAR.

Nachteile:

I HAD A HORRIBLE EXPERIENCE WITH THIS SOFTWARE ABOUT TWO MONTHS AGO. ALMOST EVERY RX I BILLED TO CVS/CAREMARK OR AMERIGROUP(FL). GOT REJECTED. WHENEVER I CALLED THE INSURANCE THEY WOULD TELL ME THAT THEY HAD A PAID CLAIM, BUT I WILL BE SEEING A REJECTED CLAIM AT MY OWN END. AFTER SEVERAL TRIALS THE CLAIM WOULD GO THROUGH. BUT THE MORE BITTER ASPECT OF THIS WAS THAT FOR EVERY REJECTED,PAID OR REVERSED CLAIM CVS/CAREMARK WAS CHARGING ME $0.12, AND THE SWITCH COMPAY(RELAY) WAS CHARGING ME. I WAS MILKED DRY! ABACUS CUSTOMER SERVICE WAS MUCH WILLING TO LOOK INTO THE CASE BUT THEY DID NOT SAVE ME A DIME AS THEY SAID THAT THE HITCH IN TRANSMISSION WAS FROM CVS/CAREMARK AND CVS CLAIMED IT WAS FROM MY SWITCH COMPANY. BUT I PAID FOR IT ALL. THIS HAS BEEN RESOLVED AT THE MOMENT.

Excellent Pharmacy Software

Kommentare: I would recommend this software to anyone. They have a very good customer service team, a very good product and the price is right!

Vorteile:

I have trixed numerous pharmacy software such as QS/1, RX30 and others. The Abacus software Visual Pharmacy Plus is by far the best software we have every worked with. It's easy to use, has all the features that you need and more.

Nachteile:

Their mail order package is not as robost as I would want.