--- description: Detaillierte Informationen über OwnerRez zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OwnerRez Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Software für Ferienwohnungen](/directory/30616/vacation-rental/software) > [OwnerRez](/software/100831/ownerrez) # OwnerRez Canonical: https://www.capterra.com.de/software/100831/ownerrez Seite: 1 / 12\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/100831/ownerrez?page=2) > Software für Ferienwohnungen und -häuser, Kalendersynchronisierung, Buchungssoftware, Immobilienverwaltung, gehostete Websites, geplante E-Mail-Vorlagen, Berichte > > Bewertung: **4.9/5** von 269 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet OwnerRez? Immobilienverwalter und -eigentümer, die ihr Geschäft automatisieren möchten, um die Buchungen zu erhöhen, und mit datengesteuerten Prozessen und Analysen Zeit sparen möchten. Ob du ein oder Hunderte Objekte verwaltest, du kannst ihnen eine persönliche Note geben. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.9/5** | 269 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.9/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.9/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.9/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 100% | (10/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: OwnerRez - **Region**: Seattle, USA - **Gegründet**: 2012 ## Gewerblicher Kontext - **Startpreis**: 40,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Brasilien, China, Deutschland, Indien, Japan, Kanada, Mexiko, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Berichterstattung / Analyse - Berichterstattung und Statistik - Bestandskontrolle - Buchhaltung - CRM - Dokumentenmanagement - GDS-/OTA-Integration - Gasterlebnis-Management - Haushaltungsmanagement - Immobilienverwaltung - Instandhaltungsmanagement - Kalenderverwaltung - Kanal-Analytik - Kanalmanagement - Kommunikationsmanagement - Kontaktmanagement - Leadmanagement - Marketing-Automatisierung - Mieter-Nachverfolgung - Multichannel-Management - Partner-Portal - Partnermanagement - Raten-Management - Reservierung-Management - Third-Party Integrations - Zahlungsabwicklung ## Integrationen (46 insgesamt) - AIPEX - Akia - BeHome247 - Besty - Beyond - Breezeway - Brivo Access - Chekin App - Conduit - Constant Contact - DACK - DPGO - Duve - Enso Connect - Google Calendar ... und 31 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Software für Ferienwohnungen](https://www.capterra.com.de/directory/30616/vacation-rental/software) ## Ähnliche Kategorien - [Software für Ferienwohnungen](https://www.capterra.com.de/directory/30616/vacation-rental/software) - [Hausverwaltungssoftware](https://www.capterra.com.de/directory/30929/rental-property-management/software) - [Hotelsoftware](https://www.capterra.com.de/directory/20031/hospitality-property-management/software) - [Channel Management Software](https://www.capterra.com.de/directory/30678/channel-management/software) ## Alternativen 1. [Hostaway](https://www.capterra.com.de/software/152433/hostaway) — 4.8/5 (1597 reviews) 2. [Lodgify](https://www.capterra.com.de/software/131924/lodgify) — 4.5/5 (1311 reviews) 3. [Guesty](https://www.capterra.com.de/software/159377/guesty) — 4.4/5 (480 reviews) 4. [Guesty Lite](https://www.capterra.com.de/software/169863/your-porter-app) — 4.7/5 (547 reviews) 5. [Breezeway](https://www.capterra.com.de/software/186514/breezeway) — 4.6/5 (195 reviews) ## Nutzerbewertungen ### "Fabulous\!\!\!" — 5.0/5 > **Dawn** | *2. Dezember 2025* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The Onboarding staff were all so friendly and helpful, they actually made it fun. Now that I'm up and running, OwnerRez is wonderful. It make managing my properties effortless. I'm impressed with how efficient the employees and tools. Hip hip hooray so happy picked the righ Property Management System\!\!\! > > **Nachteile**: So much to offer yet a little scary to get started. The onboarding team made the process easy and got back immediately when needed. > > FUN, I feel like the onboarding process was easier than expected. \[sensitive content hidden\], you are the best, thanks for your patience. ----- ### "Excellent Support - Even for a Single Property Owner" — 5.0/5 > **Andrew** | *17. Januar 2026* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The biggest reason I chose OwnerRez was the quality of customer support. A property management system has so many levers, settings and integrations that you’re always going to need guidance, and \[sensitive content hidden\] and the wider team have been exceptional. In most cases I get a clear, practical response within 24 working hours, not just links to help articles but real answers that solve the issue. I’m only a single-property owner, so in commercial terms I’m probably the lowest priority customer – yet I’ve always been treated as if my business genuinely matters. Managing a house in Antigua while living in the UK adds extra complexity, especially as most of their customer base is US-focused, but the team consistently helps me navigate those challenges. The platform also does everything I need right now – channel management, automation, payments and guest communications – and gives me room to grow as I get more advanced. > > **Nachteile**: The main downside has been timelines for new features. When something is “on the way,” it can take longer than expected. For example, an updated PayPal integration that was meant to help one of my use cases ended up arriving about three months later than originally indicated. Similarly, WhatsApp integration has been promised for quite a long time and is still in progress. That said, they’ve been transparent about the challenges, and having worked in software myself I understand that development schedules often slip. It hasn’t stopped me running my business – it’s more about managing expectations than a fundamental problem with the product. > > Overall, my experience has been excellent. I can’t compare feature-for-feature with other PMS platforms because OwnerRez is the only one I’ve used, but I chose it after extensive research and I’m very glad I did. The combination of powerful functionality and genuinely outstanding support has given me confidence to run my rental professionally despite being a small, overseas owner. I would absolutely recommend OwnerRez to anyone looking for a property management system – especially if you value responsive, knowledgeable human support alongside robust software. ----- ### "it works but needs a lot of improvement" — 3.0/5 > **Guillermo** | *14. März 2023* | Gastgewerbe | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: The system works that it is important and their pricing it is competitive something that I appreciate but the system needs a lot of improvement > > **Nachteile**: I would love to get hear by OwnerRez. We have problems because we can't get response from customer support. They are telling us that the problem is our something that it is not and every time we need something we got no answer. I would like to SPEAK with them but they don't even provide a phone number to users ( you can imagine) , also many promised things are not complete . I would like to tell all of this directly to them but it is impossible. Maybe once you put this kind of " reviews" they can hear you ----- ### "BEST CUSTOMER SERVICE EVER\!\!\!\!" — 5.0/5 > **Cherie** | *16. Mai 2026* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Integration capabilities and Customer Service- unmatched\!\!\!\!\! I have to include - I have made a couple of requests for “add-ons” and each time, they welcomed my input and let me know they would heavily consider my ideas- noting they would run it by the development team- WOWZERS\!\!\! > > **Nachteile**: ABSOLUTELY NOTHING- I have everything positive to say about OwnerRez. They are the model of excellence\! > > I spent a tremendous amount of time researching booking software before launching Pure Salt Properties, and choosing OwnerRez was one of the smartest business decisions I made. The software itself is incredibly powerful. The level of automation, integration, customization, and detail it offers allows me to create a true guest experience — not just manage bookings. From guest communication and smart lock integrations to custom financial reporting for my CPA, OwnerRez has the flexibility to truly fit the way my business operates instead of forcing me into a typical cookie-cutter system. But what truly sets OwnerRez apart is the customer service. Their support team is honestly unmatched. Anytime I have had an issue, felt overwhelmed, needed help onboarding units, fixing error codes, customizing reports, or learning new features, they have always been there. Fast responses, patient guidance, video calls, direct help with my CPA — they consistently go above and beyond without nickel-and-diming for support. I have never received a bill from them for help\! In today’s world, it is rare to find a software company that backs up their product the way OwnerRez does. I am heavily dependent on this software to run my business, and knowing their team is always there to support me gives me tremendous confidence. Outstanding software. Even better people behind it. ----- ### "Great software to drive direct bookings" — 5.0/5 > **Hillary** | *28. Januar 2026* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I've been using OwnerRez for several years, and it has been great to have my central calendar, pricing, and listing info all in one place for multiple rentals. It's taken my direct bookings to the next level as I also host my own websites through OwnerRez. The process for guests to book online is easy and secure. While I needed some help with the initial tech set up, once it's up and running it is easy to use, and if I have a question then the US based OR team is quick to help. Access to property damage protection \& travel insurance policies is a key feature, as well as authorization to collect contracts and deposits from Airbnb guests, and access to the most strict cancellation policies on Airbnb. OwnerRez has a great team of dedicated folks ready to help, whether you have one rental, or dozens. It pays for itself as I add a nominal up-charge to the property damage policies which covers the monthly cost of both OR and hosting my direct booking websites. > > **Nachteile**: Sometimes finding the location to tweak something isn't intuitive, but I have no true complaints about OwnerRez. ----- Seite: 1 / 12\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/100831/ownerrez?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/100831/ownerrez) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten