Wer nutzt diese Software?

Property managers and owners who want to automate their business to increase bookings while saving time with data driven processes and analytics. Give the same personal touch from 1 property to 100s.

Durchschnittliche Bewertung

40 Bewertungen
  • Gesamt 5 / 5
  • Benutzerfreundlichkeit 5 / 5
  • Kundenservice 5 / 5
  • Funktionen 5 / 5
  • Preis-Leistungs-Verhältnis 5 / 5

Produktdetails

  • Startpreis 19,99 $/Monat
  • Preisinformationen Per property - starting price includes 2 properties.
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • OwnerRez
  • http://www.ownerreservations.com
  • Gegründet 2012

Über OwnerRez

A comprehensive booking engine, built by people who own and know vacation rentals. Manage all your properties from one dashboard, from 1 to 100s. Integrated with listing sites like HomeAway, AirBnb, and TripAdvisor. Guest checkout with e-signatures, auto payments, templated and scheduled emails and autoresponders. Brand it all with your logo. Rich statistics and reports. Property management/owner statements, QuickBooks sync, hosted websites, travel and damage protection insurance are available.

OwnerRez Funktionen

  • Arbeitsauftragsverwaltung
  • Eigentümer-Aussagen
  • Gast-Kommentare / Bewertungen
  • Gebühren- / Kommissionsmanagement
  • Haushaltungsmanagement
  • Immobilien-Datenbank
  • Kontaktmanagement
  • Leadmanagement
  • Lieferanten-Management
  • Reservierung-Management
  • Zahlungsabwicklung

Die hilfreichsten Reviews für OwnerRez

Awesome Product

Bewertet am 23.4.2017
Chester B.
Owner/Manager
Gastgewerbe, Selbstständig
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Before retiring and managing my rental property I was in the IT department of a large hospital for 40 years, involved in application development, vendor application management and a technical systems engineer, MCSE, CNE, CCNA, VCP. So I have had a lot of experience with software and systems. I had been using another property management product for a year that was absolutely horrible and had zero enhancements to the product while I was with them. The main reason that I chose this product to begin with was that it offered me the ability to offer my guests property damage protection and trip cancellation insurance for a property owner that has only one property, all the other products required the owner to have/manage at least 5 properties. After test driving the product for the free trial period I quickly found that this product was for me and dumped my prior vendor like a hot potato. The system is rich in all the major features that a property owner could ask for like a large number of payment methods, legal agreement integration including guest online signing, email templates, triggers and tracking, listing site integration, travel insurance, property damage protection and a host of others. The owners/developers of this product actually do listen to their customers, I have been with them for a short 5 months and have seen a number of enhancements in that short time. Their response time for questions is very quick and they have answered all my questions. I highly recommend this product.

Vorteile: The setup process was straight forward and includes a Setup Interview to make sure that you configure the minimum configuration to get things going. After you have configured the system they also include an import feature so that you can import all your information from excel to make the transition a breeze. You are able to modify an invoice on the fly before sending the quote to the guest to include additional line items like a Special Discount, change a charge, delete a line item, etc. You have complete control over the invoice and how it will be presented to the guest, absolutely fantastic.

Nachteile: The rates database is separate from the seasons database and I feel if the rates were included in the seasons database it would make the setup process a little easier.

Antwort des Softwareanbieters

von OwnerRez an 23.4.2017

Thanks, Chester! We appreciate having you as a customer! Lot of great new features just around the corner.

First time using software, upgraded from paper calendar & Excel spread sheets. Hallelujah!

Bewertet am 27.1.2018
Alice S.
Owner
Gastgewerbe, Selbstständig
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Saving a ton of time, and increasing occupancy by reducing booking friction. Also saving my sanity by avoiding double-bookings.

Vorteile: The software is easy to use for a novice user (like me), and Customer Support is there every step of the way. I am a sole proprietor, and the demands of the business and increased complexity of the market made it impossible to continue our old ways. I liked finding software created by someone in the business and a company that had been in business for a while. Every time I had a question, one of the rep was there to answer and respond. I am not sure he sleeps. It's a big risk to take all of your data and your process and turn it over to a company. I spent about two years looking, researching, and reading reviews. Our family has been in this business for 46 years-- we've stayed in business by being careful. OwnerRez was the single best purchase we've made since we started a website in 2004. The "book it now" button has decreased booking friction and we've picked up some bookings I'm sure we wouldn't have had with our old process. Our long-term customers like the ease of looking at the calendar on line, reserving, and paying, all in one shot.
The graphics are clean, and the process is intuitive. Yes, it will take some getting used to if you are accustomed to paper calendars and Excel spread sheets, but it is well worth the investment in time.

So Happy!

Bewertet am 27.3.2019
Todd T.
Director of Business Development
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: I honestly cannot say enough good things about OwnerRez as both a software and as a company. Having been in business for many years in both the technology and manufacturing realms and now in vacation rental management, I have a real appreciation for quality customer service. The service and technical support offered by this company truly sets the bar for others. I continue to be blown away at the speed and thoroughness of their responses even at late hours, on weekends… you name it! Now the software – just WOW! OwnerRez has saved our company so much time and energy. From calendar syncing, guest communication, automated emails, an amazing variety of reports, integration with other platforms (VRBO, Airbnb, Booking.com, QuickBooks), etc. – I could not imagine functioning without it. Best of all – the hosted application is fast! In addition, the website hosting gives us an all-in-one solution to be able to see everything that is happening from one place and share that with our customers. It even works on your mobile phone! I could go on and on – but you get the idea – I love this software and more importantly – the company and service behind it!

Nachteile: There are too many options? HA! This software does so much that truly complete configuration can take some time - but is that really a con? I can't really think of a con or complaint.

OwnerRez is the Best!

Bewertet am 7.9.2019
Stacie S.
Owner
Freizeit, Reisen & Tourismus, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Everyday, we feel like we find a new feature that we didn't know about before, that makes running our business easier, and they are adding more all of the time. The customer support is superb! CSRs are very responsive and patient with our questions.

Vorteile: OwnerRez has everything we were looking for in a property management system. From automated emails to accounting, to integrations with Price Lab, VRBO, TripAdvisor and more, this product has the most bang for your buck!

Nachteile: It's not a con, but there is a LOT to learn. But, customer support is always there to help and they have some great articles too.

OwnerRez does everything I need in a vacation rental software, and a bunch I didn't know I needed.

Bewertet am 15.6.2018
Garry C.
Small Business Owner
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It makes running my business easier than I could have imagined. It's the one system I can't live without. The automation that it provides makes it so I don't hardly need to lift a finger. Many people say that Short Term Rentals are not passive income investments. OwnerRez challenges this notion.

Vorteile: I wish I could give 6 or 7 stars for Features and Functionality and Customer Support. The software and support team are outstanding. I've tried running booking plugins on a Wordpress site, and that gave me lots of headaches. While searching for new plugins, I found OwnerRez and a few other similar applications. After researching reviews online, I narrowed it down to two and tried the other one first. It still left me wanting in some areas. Then I tried OwnerRez and I was hooked. Since I had other issues with Wordpress overall, I jumped right in and added the OwnerRez hosted web site too. It's super easy to configure, and very reasonably priced. And did I mention the support is awesome? Every once in a while I find something new that I think would be a great addition. Some of those have already been incorporated as new features in the product.

Nachteile: I briefly considered giving 4 stars for Ease of Use, because there are so many options and features that sometimes it's overwhelming. But overall, I think that's a great thing, and it wouldn't be fair to rate them less than 5 stars. And anything that I have trouble with, I just send an email to the support team and get a response within a few hours. Or if I can't find a feature, they let me know exactly where it's located. The more I use it, the easier it becomes.

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