--- description: Detaillierte Informationen über Lightning Step zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lightning Step Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Elektronische Patientenakten für Drogentherapie](/directory/32708/substance-abuse-emr/software) > [Lightning Step](/software/1004940/lightning-step-suite) # Lightning Step Canonical: https://www.capterra.com.de/software/1004940/lightning-step-suite Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/1004940/lightning-step-suite?page=2) > Lightning Step integriert CRM-, ePA- und RCM-Systeme in einer einzigen Software für Zentren für Verhaltensmedizin und Suchtbehandlung. > > Bewertung: **4.4/5** von 15 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Lightning Step? Verhaltensmedizin- und Suchtbehandlungszentren aller Größen ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 15 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.4/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Lightning Step Technologies ## Gewerblicher Kontext - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch, Spanisch - **Verfügbare Länder**: Kanada, Mexiko, Vereinigte Staaten ## Funktionen - Berichterstattung und Statistik - Coding-Unterstützung - Denial Management - Diagramm-Erstellung - Dokumentenmanagement - EMR / EHR - Elektronische Rezepte - Entscheidungsunterstützung - Ertragsmanagement - HIPAA konform - Klinik-Interoperabilität - Medizinische Abrechnung - Terminplanung - Workflow-Management - Überprüfung der Versicherungsberechtigung ## Integrationen (3 insgesamt) - CTM - Twilio - Waystar ## Optionen für Kundensupport - E-Mail/Helpdesk - Wissensdatenbank - Telefon-Support ## Category - [Elektronische Patientenakten für Drogentherapie](https://www.capterra.com.de/directory/32708/substance-abuse-emr/software) ## Ähnliche Kategorien - [Elektronische Patientenakten für Drogentherapie](https://www.capterra.com.de/directory/32708/substance-abuse-emr/software) - [Elektronische Patientenakte Software (ePA)](https://www.capterra.com.de/directory/20028/electronic-medical-records/software) - [RCM Software (Revenue Cycle Management)](https://www.capterra.com.de/directory/32275/revenue-cycle-management/software) - [Praxissoftware für Psychotherapie](https://www.capterra.com.de/directory/30217/mental-health/software) ## Alternativen 1. [EHR YOUR WAY](https://www.capterra.com.de/software/118789/ehr-your-way) — 4.9/5 (527 reviews) 2. [TheraNest](https://www.capterra.com.de/software/130400/theranest-mental-health) — 4.4/5 (1029 reviews) 3. [SimplePractice](https://www.capterra.com.de/software/130710/simplepractice) — 4.6/5 (2822 reviews) 4. [CounSol.com](https://www.capterra.com.de/software/124769/counsol-com) — 4.7/5 (828 reviews) 5. [Valant EHR Suite](https://www.capterra.com.de/software/81298/valant-behavioral-health-ehr) — 4.1/5 (333 reviews) ## Nutzerbewertungen ### "Modern looking and easy to use EMR" — 5.0/5 > **Cameron** | *18. Oktober 2025* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: There are so many things. The product is the most modern looking ehr. We love the patient timeline, the LIA AI tool, and their new medications and prescription module. But most of it, the people behind it all. > > **Nachteile**: There are no concerns with Lightning Step. They've always listened to our feedback and allowed for constructive discussions. > > I would rank the overall experience 5 stars. The sales process was easy and the transition to implementations was smooth. We had a great implementation. ----- ### "Refreshing to see EHR innovation" — 5.0/5 > **Marty** | *10. Juli 2025* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: How quickly they bring solutions to our day-to-day problems. They have really focused on innovating. > > **Nachteile**: With so many new things released in the product, sometimes it's hard to keep up. Would love to have more communication and documentation so we can adopt them all. > > They focus on true partnership. They hear us and they innovate. They always stop us from telling them what features we need, and they try to understand our business pain points. ----- ### "Huge Disappointment. Do not recommend." — 2.0/5 > **Innis** | *6. Februar 2026* | Medizinische Praxis | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Lightning Step is less expensive than competitors, though you have to realize you will get what you pay for and need to set realistic expectations. It is not a fancy sports car. It is a '96 Hyundai. > > **Nachteile**: Our implementation is a disaster, with us being told incorrect/inaccurate information for setup and ongoing use. Customer support is poor, the answers change week to week depending on who you speak to, and base elements in the product don't work. Clinical staff are blind to critical pieces of patient care, management is unable to access key information to successfully run a practice, and revenue cycle is severely hampered because of poor LS setup and mixed messages for support. > > We would not recommend this to anyone. It is a disaster. Based on other positive feedback from a year or more ago, we are assuming that Lightning Step has no resources to appropriately support and maintain its product. Sunwave's purchase of Lightning Step could lead to improvements, but the lack of basic support or any sense of urgency would indicate it plans to simply use LS for parts. ----- ### "Best Behavioral Health EMR\!" — 5.0/5 > **Mary** | *21. Januar 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I love what Lightning Step has done over the last year and a half. They focus on innovation and treat us as partners. We are an organization with multiple levels of care. Using Lightning Step, their AI tool (I think they call it Lia), and their telehealth allowed us to provide care in inpatient, residential, and outpatient settings. > > **Nachteile**: I love everything about them. They provide the most value at the best price. > > I thought Lightning Step was going to fall behind the competion like Kipu and Sunwave. But they surprised us with their focus on their product, and their direct partnership with us. ----- ### "Finally found a solution" — 5.0/5 > **Ryan** | *13. Juli 2023* | Psychische Gesundheitsfürsorge | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Unlike our past EHR system and many others we reviewed, Lightning Step seems to have been created to streamline the documentation and QA process. For example, users are notified if documents aren't signed or if Treatment Plan Reviews become overdue. Supervisors can review departmental documentation adherence in one simple dashboard view. Along with that, the documentation customization options are more extensive than other programs we considered switching to. Another great benefit is that their e-prescribing system is integrated within the platform, and does NOT use Dr. First, which our organization and all of our providers are not fans of. Our prescribe time was cut in half for each prescription.On the cost end, they offered a per-user option verse an average client census fee, which set them apart from many others.A final selling point is their robust reporting system, which can be automated to output custom reports on a routine basis - which cuts down on manual efforts to ensure compliance and review practice KPIs. > > **Nachteile**: The mobile ability is limited, as it is for most systems reviewed, but as that does not effect our ease of use, it was not a factor. However, for some other practice set-ups, it may need to be taken into consideration. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/1004940/lightning-step-suite?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/1004940/lightning-step-suite) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Strukturierte Daten