Was ist eMaint CMMS?
eMaint ist eine preisgekrönte CMMS-Lösung für die Verwaltung von Arbeitsaufträgen, Wartungsplänen und Ersatzteilbeständen. Als Cloud-basierte Lösung mit mobilen Funktionen ist sie für Wartungsteams konzipiert, die unterwegs sind. eMaint ist skalierbar, um mit Ihrem Unternehmen zu wachsen, und kann Ihre Wartungsarbeiten über mehrere Standorte hinweg vereinheitlichen. Es wird so angepasst, dass Sie so arbeiten können, ohne sich durch Ihr Instandhaltungsmanagementsystem eingeschränkt zu fühlen.
Wer verwendet eMaint CMMS?
Fertigung, Gebäudemanagement, Fuhrpark, Serviceanbieter, Öl und Gas, Bau, Kommunen, Vertrieb, Lagerung, Gesundheitswesen, Versorgungsunternehmen, Bildung, Lebensmittelverarbeitung, Verpackung
Wo kann eMaint CMMS bereitgestellt werden?
Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)
Über den Anbieter
- Fluke Corporation
- Ansässig in Marlton, USA
- 1986 gegründet
- Telefon-Support
- Chat
Sprachen
Englisch, Portugiesisch, Spanisch
eMaint CMMS Kosten
Startpreis:
- Ja, kostenloser Test verfügbar
- Keine Gratisversion
eMaint CMMS bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von eMaint CMMS ist ab 69,00 $/Monat verfügbar.
Über den Anbieter
- Fluke Corporation
- Ansässig in Marlton, USA
- 1986 gegründet
- Telefon-Support
- Chat
Sprachen
Englisch, Portugiesisch, Spanisch
eMaint CMMS – Videos und Bilder
eMaint CMMS Funktionen
Alternativen für eMaint CMMS
Bewertungen über eMaint CMMS
Verifizierter Rezensent
eMaint Review
Vorteile:
Easily interchange between searches and able to apply filters and create unique reports
Nachteile:
Some times takes too long to generate the report needed
David R.
Experinces both Good & Bad
Kommentare: The implementation was underwhelming. I had to figure out the majority of the form design on my own by watching videos. I didn't have the greatest interactions with our implementation specialist and I was frustrated by the lack of response from our initial customer success manager. I have had good and bad experiences with eMaint support. I have reached out with issues with a number of the forms we use and was told that certain alterations and customizations weren't possible, so I have adapted to do more stuff manually than I had to in our pervious software. The format of the WO print out is bad, especially the checklist section. There was a significant cost difference between our previous software and eMaint and at this point I am not sure if the cost difference is justified.
Vorteile:
The interface is nice and it's easy to navigate. I enjoy eMaint university and all the webinars. I like the ability to alter certain forms. I love the interactive map tool.
Nachteile:
I don't like layout of the WO print out or PO forms. Its very difficult to get help customizing any of these forms. I am unable to print photos with WO unless the are in PDF form. It is very difficult to track component failure. I would like a history of components changed on a machine, but I don't know if this is possible. I wish it was possible to respond to a WO request through eMaint to ask more questions. I also would like a means of editing photos within eMaint.
In Betracht gezogene Alternativen: IBM Maximo Application Suite
Zuvor genutzte Software: MPulse
Gründe für den Wechsel zu eMaint CMMS: Head of operations has previous experience with software
Kevin C.
Very frustrating experience
Kommentare: During the sales process we specified 2 items that we needed. These were items that other companies had said they could offer and we were shown examples of them working. Emaint said they could do the same with no problems, "we have 2 options to do this", I was told. We signed up to Emaint in September 2019. After weeks of prep work and adding data to their templates we began the implementation process. After 2 weeks implementation, cracks began to show and the items we had specified were now impossible tasks for emaint. Following a few e-mails, we were told that they had resolved the issue and we could continue implementation. One more week, more wasted time and we were again told they could not deliver on what they had promised. We stopped the implementation process and asked for a refund based on the fact that they could not deliver on what they had promised and what we had signed up for. I was passed from one department to another and staff member to staff member. No-one would return my e-mails which in itself was extremely frustrating. One of the staff that I had been dealing with followed up briefly for me and stated that Emaint "could not deliver what was promised even after multiple attempts." Following nearly 8 weeks of e-mails without reply and constant chasing and more wasted time, Emaint agreed to refund some of our money. They kept over €1100 +VAT, put us months behind schedule, cost us days worth of labour. I could not possibly recommend anyone waste their time.
Vorteile:
Huge amount of features that could be helpful. Implementation expert was very helpful and friendly.
Nachteile:
Too many work arounds needed. Too many steps for very simple processes. The whole process fell apart after they could not deliver 2 services we were promised were possible before signing up.
In Betracht gezogene Alternativen: WorkPal, iAuditor und Advanced Field Solutions
Warum eMaint CMMS gewählt wurde: We wanted a program that better suited our business
Zuvor genutzte Software: iManage
Gründe für den Wechsel zu eMaint CMMS: They promised great features and and easy implementation but unfortunately we were misled.
Antwort von Fluke Corporation
vor 2 Jahren
Hi Kevin, Thank you for taking the time to provide your honest feedback. As for your overall experience with eMaint, we pride ourselves on delivering exceptional customer service and are looking into this situation further. Although we were quick to confirm that what you were looking for could not be done, we agree that the refund should have dealt with in a more timely manner. While this is a situation that we don't often find ourselves in, we take full responsibility for the delay. We thank you for both your persistence and patience here. Aine Whelan
Adam T.
EMAint Review
Kommentare: Excellent product!!
Vorteile:
Easy work order creation and processing, making it accessible not only to the Manager, but techs as well.
Nachteile:
I haven't found anything that I dislike yet, with the exception of difficulty in breaking out daily/weekly/monthly PM's on a report.
Gerry D.
eMaint excellent choice for our business
Kommentare:
The system has never let me down or prevented me to completed my tasks. The few times I had problem customer support got on it right away and corrected it. Also I can fix some problems myself through eMaint University or supporting documents.
I have senior service techs that not proficient in using a computer and all of them took to the system pretty quickly which made my job easier
Vorteile:
The easy of use, gives me to be ability to keep track of assets for multiple branches. Also with the new messenger option I can contact my service technicians right on the eMaint screen , saving me time and money.
Nachteile:
One thing I don't like is that there is no option to erase messages in messenger. When I message a tech to clarify a work order for example I have no way of knowing if they have corrected the problem. Unless i go into the work order in question and check it myself . This causes me to backtrack and check to see if it's corrected. If we had the option to erase messages I would know that the problem was corrected
In Betracht gezogene Alternativen: AccuRently und Geotab
Gründe für den Wechsel zu eMaint CMMS: Customer service , ease of use, support documents reporting was a asset
