Wer verwendet eMaint?

Fertigung, Gebäudemanagement, Fuhrpark, Serviceanbieter, Öl und Gas, Bau, Kommunen, Vertrieb, Lagerung, Gesundheitswesen, Versorgungsunternehmen, Bildung, Lebensmittelverarbeitung, Verpackung

Was ist eMaint?

eMaint gehört zur Fluke-Familie und ist eine preisgekrönte CMMS-Software (Computerised-Maintenance-Management-System), die sowohl in der Software als auch im Bereitstellungsmodell auf der Idee der Partnerschaft beruht. Die adaptive Benutzeroberfläche ermöglicht es Nutzern, Daten für umsetzbare Erkenntnisse, Teams für optimierte Vorgänge und Systeme für eine erweiterte Rendite zu verbinden.

eMaint – Details

Fluke Corporation

https://www.emaint.com/

Gegründet 1986

eMaint – Preisübersicht

eMaint ist verfügbar ab 33,00 $/Monat. eMaint bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für eMaint findest du unten.

Startpreis

33,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

eMaint Funktionen

Auftragsmanagement Software
Angebote / Schätzungen
Arbeitsauftragserstellung
Bestandskontrolle
Job-Management
Kundendatenbank
Routing
Terminplanung
Versandmanagement
Vertragsmanagement
Vorbeugende Wartung
Wiederkehrende Termine
Anlagegegenstand-Management
Arbeitsauftragsverwaltung
Bestandskontrolle
Besuchermanagement
Für Schulen
Geräte-Management
Gewerbliche Immobilien
Inspektions-Management
Kreditplanung
Lieferanten-Management
Raumverwaltung
Störfallmanagement
Vorbeugende Wartung
Wohnimmobilien
Zimmer-Planung
Abrechnung & Rechnungsstellung
Inventarverwaltung
Kalibriermanagement
Kundendienst-Historie-Nachverfolgung
Mobiler Zugriff
Schlüssel & Schloss-Management
Techniker-Management
Vorbeugende Wartung
Arbeitsauftragsverwaltung
Energiemanagement
Facility-Management
Garantie-Management
Geräte-Management
IT-Asset-Management
Instandhaltung Planungs- und -Steuerungssysteme (IPS)
Instandhaltungsmanagement
Inventarverwaltung
Planung präventiver Wartung
Software-Lizenzmanagement
Verwaltung von Einzelteilen
Arbeitsauftragsverwaltung
Bestandskontrolle
Garantie-Nachverfolgung
Gerätenachverfolgung
Job-Management
Wartungsplanung
Arbeitsauftragsverwaltung
Bestandsverwaltung von Einzelteilen
Fahrzeuginformationen
Garantie-Nachverfolgung
Kostennachverfolgung
Kraftstoff-Nachverfolgung
Kundendienst-Historie-Nachverfolgung
Reifen-Management
Reparatur-Nachverfolgung
Wartungsplanung
Abrechnung & Rechnungsstellung
Arbeitsauftragsverwaltung
Berichterstattung / Analyse
Gewerbliche Immobilien
Inspektions-Management
Inventarverwaltung
Kundendienst-Historie-Nachverfolgung
Mobiler Zugriff
Prädiktive Wartung
Techniker-Management
Verfolgen von Vermögensanlagen
Vorbeugende Wartung
Wartungsplanung
Wohnimmobilien
Abrechnung & Rechnungsstellung
Arbeitsauftragsverwaltung
Inventarverwaltung
Kalibriermanagement
Kundendienst-Historie-Nachverfolgung
Mobiler Zugriff
Prädiktive Wartung
Schlüssel & Schloss-Management
Techniker-Management
Terminplanung
Verfolgen von Vermögensanlagen
Vorbeugende Wartung
Arbeitsauftragsverwaltung
Aufgabenliste
Einkauf
Erinnerungen
Inspektions-Management
Lieferanten-Management
Mobiler Zugriff
Prädiktive Wartung
Wartungsplanung
Zustandsüberwachung

eMaint – Nutzerbewertungen

Zeigt 5 von 271 Nutzerbewertungen

Gesamt
4.4/5
Benutzerfreundlichkeit
4.2/5
Kundenservice
4.5/5
Funktionen
4.4/5
Preis-Leistungs-Verhältnis
4.3/5
Debra E.
Sr. Administrative Assistant
Staatsverwaltung, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 7.3.2018

"Ease of use and a great customer support staff......."

Kommentare: So easy to keep our radio and system parts inventory up to date. And the daily use of the service request system makes our jobs that much easier. At any given moment I can create a up to date report for my Director and show him how many service tickets we have done and how many are closed or open. I can give them specifics as to how long it takes for certain jobs and how many technicians we currently need.

Vorteile: It's all about service for me and eMaint definitely has amazing customer service. In today's world it's hard to find a company that raises the bar regarding customer service. If I call or email them they respond immediately. They make using this software enjoyable. Keep up the good work!!!!

  • Quelle des Nutzers 
  • Bewertet am 7.3.2018
Travis R.
Maintenance Manager
Öl & Energie, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 22.11.2019

"Maintenance software for Absolute Energy"

Kommentare: We have had our ups and downs, the group has always been good to work with but limited time on set up and implementation limited what we were able to accomplish, so this work continues. The team has been great.

Vorteile: The flexibility to tailor the system to our work flows. Ease of use. Ability to use the software from an advantage as maintenance. Many options and eMaint staff understand maintenance!

Nachteile: With all the options it is difficult to follow through the setup, Work flows may help stream line this process? Many of the eMaint personnel have better ideas and experience that we did not know going into the process of migrating from another system. This changed are procedures for the better but a lot of group brainstorming has been needed to specify our needs.

  • Quelle des Nutzers 
  • Bewertet am 22.11.2019
Joel L.
Senior Engineer
Automotive, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 31.10.2019

"Best CMMS System Bar None"

Kommentare: I have done two implementations with eMaint at two different companies and several other implemenations in my 36 years previous past experience. eMaint is by far the best product and team that i have ever worked with and I look forward to continue this relationship until I retire!

Vorteile: eMaint is flexible and easy to use, it reporting and workflow function make it extremely valuable in make the data gathered accessible and actionable. This along with the fluke connectivity make it the most user friendly and powerful maintenance tool in the box ! I have been in Maintenance for 36 years and this is the best system i have ever used, customer service is the best out there and the team is awesome!

Nachteile: Sometimes the the system does get a bit confusing going between tasks but the team has been working out these bugs.

  • Quelle des Nutzers 
  • Bewertet am 31.10.2019
Michael C.
Associate Director of Digital Media
Bildungsmanagement, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    6/10
  • Quelle des Nutzers 
  • Bewertet am 7.1.2020

"A solid system with some external functionality that needs to be worked out."

Kommentare: eMaint is a fine system. If you're not looking to use the email-to-ticket functionality and are good with the user model, I think it can really work well for some organizations.

Vorteile: The product works well if staying inside the application and not trying to insert tickets externally.

Nachteile: We got this software to centralize building maintenance tickets, that department wanted some functionality in terms of delegating tickets that our in-house system didn't have. However, management wanted the insertion of tickets to not change. eMaint has an option to email tickets (using csv) and these tickets then get inserted into the eMaint system. This worked fine for a time, however, every time the eMaint system was updated on their end, the email functionality failed. We would have to put in a ticket and it would sometimes take days for the issue to be resolved. This went on for at least 6 months before we decided to pull the plug for this specific reason.

  • Quelle des Nutzers 
  • Bewertet am 7.1.2020
Kevin C.
Lead engineer
Maschinenbau oder Wirtschaftsingenieurwesen, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    2/5
  • Benutzerfreundlichkeit
    1/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    2/5
  • Preis-Leistungs-Verhältnis
    1/5
  • Wahrscheinlichkeit der Weiterempfehlung
    0/10
  • Quelle des Nutzers 
  • Bewertet am 3.2.2020

"Very frustrating experience"

Kommentare: During the sales process we specified 2 items that we needed. These were items that other companies had said they could offer and we were shown examples of them working. Emaint said they could do the same with no problems, "we have 2 options to do this", I was told. We signed up to Emaint in September 2019. After weeks of prep work and adding data to their templates we began the implementation process. After 2 weeks implementation, cracks began to show and the items we had specified were now impossible tasks for emaint. Following a few e-mails, we were told that they had resolved the issue and we could continue implementation. One more week, more wasted time and we were again told they could not deliver on what they had promised. We stopped the implementation process and asked for a refund based on the fact that they could not deliver on what they had promised and what we had signed up for. I was passed from one department to another and staff member to staff member. No-one would return my e-mails which in itself was extremely frustrating. One of the staff that I had been dealing with followed up briefly for me and stated that Emaint "could not deliver what was promised even after multiple attempts." Following nearly 8 weeks of e-mails without reply and constant chasing and more wasted time, Emaint agreed to refund some of our money. They kept over €1100 +VAT, put us months behind schedule, cost us days worth of labour. I could not possibly recommend anyone waste their time.

Vorteile: Huge amount of features that could be helpful. Implementation expert was very helpful and friendly.

Nachteile: Too many work arounds needed. Too many steps for very simple processes. The whole process fell apart after they could not deliver 2 services we were promised were possible before signing up.

Antwort des Softwareanbieters

von Fluke Corporation an 5.2.2020

Hi Kevin,

Thank you for taking the time to provide your honest feedback. As for your overall experience with eMaint, we pride ourselves on delivering exceptional customer service and are looking into this situation further. Although we were quick to confirm that what you were looking for could not be done, we agree that the refund should have dealt with in a more timely manner. While this is a situation that we don't often find ourselves in, we take full responsibility for the delay. We thank you for both your persistence and patience here.

Aine Whelan

  • Quelle des Nutzers 
  • Bewertet am 3.2.2020