Wer nutzt diese Software?

We serve small growing nonprofits making an impact on their local communities to large organizations working on making an impact globally. Big or small, Sustain is ready to work for you.

Durchschnittliche Bewertung

20 Bewertungen
  • Gesamt 4 / 5
  • Benutzerfreundlichkeit 3.5 / 5
  • Kundenservice 4 / 5
  • Funktionen 4 / 5
  • Preis-Leistungs-Verhältnis 4 / 5

Produktdetails

  • Startpreis $50/Monat
  • Preisinformationen Pricing depends on the number of constituent records.
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Installiert - Mac
    Cloud, SaaS, Web
    Installiert - Windows
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support währen der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Sustain
  • http://www.sustainsoftware.com/
  • Gegründet 2004

Über Sustain

Are you struggling to complete simple tasks? Whether it be adding new donations, creating constituent profiles, or things as simple as navigating your way through a complicated software. As fundraisers, we try to be as efficient as possible without these unnecessary hold-ups. Here at Sustain, we made it a point to develop a program that will help youcomplete your daily tasks with ease. Increasing productivity, increases donation, thereforestreamliningyour organization to success.

Sustain Funktionen

  • Absolventen-Management
  • Auktions-Management
  • CRM
  • Freiwilligen-Management
  • Geplantes Spendenmanagement
  • Kampagnenmanagement
  • Mitgliedschaft-Management
  • Mobiles Spenden
  • Pfand-Management
  • Prognosen-Management
  • Spender-Management
  • Subventions-Management
  • Tracking von Beiträgen
  • Veranstaltungsmanagement
  • Wiederkehrende Spenden
  • Zahlungsabwicklung
  • Anpassen von Spenden
  • Freiwilligen-Management
  • Geschenk-Management
  • Kampagnenmanagement
  • Mobile Spenden
  • Online-Spenden
  • Pfand-Management
  • Quittungen / Auszüge
  • Sachspenden
  • Spenden-Tracking
  • Spender-Datenbank
  • Subventions-Management
  • Veranstaltungsmanagement
  • Wiederkehrende Spenden

Die hilfreichsten Reviews für Sustain

Disappointed

Mit Google übersetzen Bewertet am 28.2.2017
Marybeth M.
Assistant to the CFO
Bildungsmanagement, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
Quelle: asdf
3/5
Gesamt
2 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
2 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We purchased Sustain through Rediker because we were told that it would interact with FinACS. While I am still under the impression that there can be communication, we can't figure out how. Communication only goes one way, and that is a concern because we would be transferring accounting information from Development to Accounting. Not comfortable. Additionally, there seems to only be one person who can help us understand Sustain, and he is not good at customer service. Every conversation I have had with him has been uncomfortable at best. I am bright and pick up software easily and still always leave my calls with him feeling stupid, and yet doing everything in my power to not call back, just figure it out on my own. I am sure Sustain has more capabilities than I know, but I feel like I need to take an Access class in order to really utilize the program. The price we paid for the product and the service is outrageous in my opinion and we are almost 2 years in and just barely scraping by with our information. Certainly, I can't find the reports I need and customizing just seems overwhelming. If I had this decision to make over again, I would not choose Sustain. Unfortunately since we've already invested so much, changing just isn't an option at this point. We were brought in by Rediker, but your relationship with them is tenuous at best. Their customer service, which is fantastic, can't help me with your product. And no one REALLY understands how the programs are supposed to integrate. I would carefully consider that fact when cross selling.

Vorteile: not sure

Nachteile: ease of access to information

Sustain Review from Sacred Heart

Mit Google übersetzen Bewertet am 7.3.2017
Kimberly L.
Development Director
Bildungsmanagement, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: asdf
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Every time I call I get great customer service. Love the new update! The ease of use is very easy. Customer rep is always so nice and willing to help me in any way.

Vorteile: The ease of use. The new update is easier to add attributes in and user to see what they donated without clicking a lot. i also like in the reports you do not have to get out of them and reenter to pull another report.

Nachteile: I would like to learn more about cleaning up the software. The previous Development Director entered several of the same address in different ways which makes a lot of extra addresses and sends several copies of things to the same address. I have ran reports and cleaned up a lot of the database but it still needs cleaning.

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