Wir helfen Unternehmen seit 17 Jahren,
bessere Software zu finden
KronoDesk
Was ist KronoDesk?
Wer verwendet KronoDesk?
Nicht vom Anbieter bereitgestellt
Du bist nicht sicher, ob KronoDesk das Richtige ist?
Mit einer beliebten Alternative vergleichen
KronoDesk
Bewertungen über KronoDesk
The most Diversified Help Desk Software Ever
Vorteile:
The diversity it has to offer. we can multitask in different direction because of this unique software astonishingly friendly GUI and surprisingly easy to use.
Nachteile:
it should have crossed me 5 years ago :)
In Betracht gezogene Alternativen:
User friendly
Kommentare: Excellent product; happy to be a 5 year user. Looking forward for new features.
Vorteile:
It's an excellent software and targeted all of our company needs for tracking of tickets.
Nachteile:
Not having the ability to customize certain areas of the software to meet the company needs. And not having the ability to link to exchange server.
My review of Kronos
Kommentare: It is a pretty basic ticketing system, not too difficult to learn, pretty easy to maintain. A few times I did have issues searching for tickets, but other than that, no real complaints.
Vorteile:
Ease of creating tickets
Nachteile:
The search feature, lack of usable bonus features.
Antwort von Inflectra
vor 8 Jahren
Thanks Zach, that's fair feedback, we're releasing KronoDesk 2.0 in January 2017 that has a completely new user interface and search engine, hopefully you will like it!
kronodesk
Vorteile:
kronodesk give support for customers to raise issues with agents
Nachteile:
sometimes it will run slow but i think thats because so many agents are using it at work.
Solid Helpdesk Software
Kommentare: It provides all the functionality that is needed to run a helpdesk off of and for the tracking, assigning, and communication of problems for customers. It also provides forums and a knowledge base so customers may browse similar or the same problem and find a solution before the helpdesk is required.
Vorteile:
Good software, it is still a "young" software and I didn't get a chance to try the compatibility or how it interacts with the other Inflectra software.
Nachteile:
I had to set up a SQL database before I could run this software and I had to contact support several times to help me past certain steps in the setup phase since I wasn't familiar with SQL server.