Wer nutzt diese Software?

Large commercial, public and federal sector organizations in need of a best practices, proven investigative case handling solution.

Durchschnittliche Bewertung

3 Bewertungen
  • Gesamt 4.3 / 5
  • Benutzerfreundlichkeit 4.7 / 5
  • Kundenservice 4.3 / 5
  • Funktionen 4.7 / 5
  • Preis-Leistungs-Verhältnis 4.3 / 5

Produktinformationen

  • Startpreis 60.000,00 $/einmalig
  • Preisinformationen Average cost for the software plus per user licensing.
  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten

Angaben zum Hersteller

  • Column Technologies
  • http://www.columnit.com
  • Gegründet 1998

Über Column Case Management

Column Case Investigative is a software solution that enables organizations to increase efficiency in investigation case handling. Column Case Investigative capabilities include workflow automation, role-based access, systems integration, content and evidence management, data visualization, and reporting and analytics to improve effectiveness, reduce cost, and increase visibility in investigation handling.

Column Case Management Funktionen

  • Berichterstattung und Statistik
  • Betreff-Profile
  • Datenmanagement
  • Kontaktmanagement
  • Störfallmanagement
  • Außendienst Berichterstattung
  • Beweismanagement
  • Ermittlungsmanagement
  • Fall-Management
  • Integration der Gerichtsverwaltung
  • Tatort-Management
  • Terminplanung
  • Verbrecher-Datenbank
  • Versenden
  • Verwaltung von inneren Angelegenheiten
  • Vorfall-Mapping
  • Zertifizierung-Management

Die hilfreichsten Reviews für Column Case Management

Case Management Implementation

Bewertet am 14.6.2019
Verifizierter Rezensent
Recovery Manager
Versicherung, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The software helps us prioritize and manage various problems we have in our organization. The software has been implemented on the AR framework and integrates with BMC/Remedy to automatically create a case record for us to complete our investigation. Our investigation includes storing documentation and adding data to better quantify the issue.

Nachteile: Support in a large corporate environment--with different security, processes, and architecture--proves to be difficult. That said, Column IT appears to be receptive and committed to obtaining feedback and bettering their overall processes.

Column Case Investigative Review

Bewertet am 23.5.2019
Cheryl G.
Office Manager/Administrator
Strafverfolgung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The Column Case Management System is perfect to manage an investigation from start to finish. Anything related to an investigation is saved in Column. We don't even keep hard copies once the documents are saved in Column. The Journal entries tell the story of the investigation. We did a customization to request and generate subpoenas right from Column. What a time saver and once again, very user friendly.

Vorteile: Very user friendly. It is very easy for the investigators and auditors to keep track of everything that has been assigned to them and at any given time they can see just where things are at on a specific investigation.

Nachteile: At this time there is really nothing that I can say.

Overall usability and satisfaction

Bewertet am 28.5.2019
John W.
NSS
Informationstechnologie & -dienste, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We use this application for our Non-IT Help Desks. Basically, if you're not the IT shop, you're using Column Case Management. It is the best suited application for this scenario. Many want to go the route of ITSM suite for this, but it's not optimal. ITSM suites align IT services with lines of business, which limits its use when only being used with a line of business.

Vorteile: This application is extremely robust. There's not much it can't do. Not to mention, if it can't do it OOTB, it can be customized (albeit at a cost) to do what you need it to. But, having said that, i think the biggest advantage Column has against most (if not all) of their competitors, is the use of Float/Concurrent licenses. this brings the overall yearly maintenance costs drastically down, as compared to their competition.

Nachteile: The customization aspect get get very pricey. Although I believe in later versions of the application, upgrades don't take additional customizations, in our situation currently, it will cost us additional money for us to upgrade so the same customizations remain in the latest version.

Lies weitere Bewertungen