Emburse Expense Professional (formerly Certify Expense) Erfahrungen

Emburse Makes Life Easy

Kommentare: We realized both a tangible return on investment financially, we have also achieved a return on investment through increased time management and productivity that Emburse Certify Expense allowed. A typical dedicated approver could review an average of 30 paper submissions compared to an average of 80 electronic submissions.

Vorteile:

The software is simple and user friendly. Repetition helps our users become comfortable. Submissions are instant and time spent both creating the submission and approving the expense has been considerably reduced. Emburse Certify Expense truly makes life easier for all!

Nachteile:

We would love to see a complete remodel of the mobile app and interface. The mobile app is wonderful for taking photos but does make it harder to complete reports, especially if there are any errors that require attention. The mobile app also still seems to miss some taxes on hotels, shorting the submitter unless caught by the approver. The website itself, the desktop version, experiences high traffic and lag times, resulting in time outs or complete errors. While reporting this issue to the Support Side, I've only encountered one unhelpful representative but the majority of the time our support emails are handled quickly and professionally. The website issues haven't been as severe in the month of November at time of review, so perhaps they've made some upgrades or changes internally that resolved the issue.

Cost-Effective Expense Management Tool

Kommentare: I've been using Emburse Certify Expense for a few months now and I'm very happy with the results. It's a comprehensive and cost-effective expense management tool that makes it easy to track my spending, set budgets, and receive expense reports. The user interface is intuitive and easy to use, and I haven't had any issues with the service. I would highly recommend Emburse Certify Expense to anyone looking for a reliable and cost-effective expense management solution.

Vorteile:

I've been using Emburse Certify Expense for the past few months and I am very pleased with the results. It is a comprehensive expense management tool that makes it easy to track my spending, set budgets, and receive expense reports. The user interface is intuitive and easy to use, and the cost is very reasonable compared to similar tools on the market. I'm very happy with the service and would highly recommend it to anyone looking for a reliable and cost-effective expense management solution.

Nachteile:

The only downside to Emburse Certify Expense is that it doesn't have a mobile app. This is a bit inconvenient since it would be nice to have the ability to access the service from a mobile device. Other than that, the service has been great and I haven't had any other issues.

Emburse/Certify review

Kommentare: Definitely decreases the amount of paper pushing and manual data entry originally performed by A/P to support expense reimbursements. Allows/forces the users to be accountable for their own charges and receipt copies. Training new users is quite simple as the app is very intuitive.

Vorteile:

Like the Mobile App and ability to upload receipts in real time.

Nachteile:

The integration with our Company's Capital One credit card has been a real struggle. Requires manual upload of credit card expenses- not sure if this is due to Capital One or Emburse or a combination of both.

Certify admin

Vorteile:

From an admin side, its easy to add users and disable users.

Nachteile:

I think the interface needs an update and refresher.

Very effective expense management tool.

Kommentare: I use Certify when traveling for work and also to get office expenses like internet and phone reimbursed.

Vorteile:

Certify is a very effective expense management tool. It’s incredibly easy to use and allows me to get my expenses reimbursed very quickly.

Nachteile:

Nothing to dislike. Certify is intuitive and user friendly.

I like this product.

Vorteile:

I think it is an easy way to input expenses to get reimbursed and it is very user friendly and easy to figure out and use.

Nachteile:

I do not use it very extensively so I do not have any negative things to add on this product.

spent management

Vorteile:

A client of ours has this as their obt/travel spent management tool, we help with annual spent and projection calculation based on Emburse SE

Nachteile:

not all data is reflected in reports correctly, some city codes are lost

Good software

Kommentare: Overall, it’s been pretty good. The customer support has been good. I believe once we get up and running to a full roll out it will be beneficial for our team.

Vorteile:

I like the wallet and how credit card expenses and receipts merge in the wallet. I also like the flexibility that is in the tool for our situation. Many of these tools are set up as self install, and they do provide support, which I really liked.

Nachteile:

The credit card linking tool for visa is tenuous at best. We could not get ours to work so we had to default to manually uploading our credit card transactions.

Tank construction expense management

Kommentare: This software has saved us countless hours of manual entry.

Vorteile:

Receipt upload and GL account management

Nachteile:

Cheat sheets if available are not easily located.

Recommend

Kommentare: Overall, 5 out of 5. It has been a great investment because it has improved our workflows and approval systems.

Vorteile:

We like the automated workflow and visibility

Nachteile:

We would like to see an updated sync feature to fit our needs

Simplify your expense reporting now!

Kommentare: I've been using Emburse Certify for approximately 10-12 years. I was part of the selection and implementation team at two companies and both times, the transition from paper to Emburse Certify has been so simple and quick. Responses from employees have always been positive and even thankful that we transitioned. The software is incredibly user friendly and expense reports can be processed quickly and efficiently every time!

Vorteile:

Emburse has made expense reporting so easy for our company. From the ease of entering in receipts and expenses into the system, to the seemless approval and processing, our employees love how easy it is and how quickly they can now be paid!

Nachteile:

The ACH payment function had a hiccup back in May of 2022 and since then we've noticed it is taking longer for our payments to make it into our employees accounts. We've decided to move away from this feature and handle it through our bank instead. In doing so Emburse has made that transition easy with their pay manual function in the process reimbursements section.

Solved all of our problems with expense reporting and accounting

Kommentare: Wonderful! If you use the system, we have great control over expenses and employees stop billing us for non-legitimate expenses.

Vorteile:

We've been using Certify for over ten years now. Collecting receipts and logging everything is very easy, and the QuickBooks integration is great, except that receipts don't go over.

Nachteile:

Add receipts to the QuickBooks integration.

Union College review

Kommentare: We have 65+ credit card holders and using Certify makes it much easier for us to collect all the receipts and receive completed expense reports in a timely manner.

Vorteile:

I like the Certify app and it's features - like taking pictures of the receipt right away. The online software was able to accommodate the many department account numbers and many categories that we use. It also made it easy for other individuals to be able to charge to a different department than their default department.

Nachteile:

At first implementing Certify was difficult because our bank uses a 2nd party to process their credit cards and Certify also used a 2nd party company to process the charges. So, the two of them were not working well together. So, our Certify rep was most helpful in making it so that we could upload the charges monthly manually and it works great now.

Expenses

Kommentare: I love Certify and think it is a great asset to our company.

Vorteile:

Easy to use, to train employees to use, track expenses, etc.

Nachteile:

Sometimes can be hard to find what you are looking for by the descriptions in reports. Long lists of reporting. Summarized bullet points might be easier to use for all generations of people.

Budget friendly expense management option

Kommentare: It's a cost effective solution to credit card expense management. They can be mostly flexible in integration design to fit the needs of your company. The mobile app and website are user friendly for new users. The reports function is helpful to dig into expenses. There are a lot of reports to use, but the best reports are for an additional fee.

Vorteile:

It's relatively user friendly and easy to pick up after a few expense reports.

Nachteile:

The customer service and billing team does not respond or resolve issues timely.

Content user and hoping for improvements

Kommentare: We solved our problem from using a manual process to an automated expense report process. It was also important to have a site that warehouses our receipts.

Vorteile:

First, it integrates with our American Business Gold Card. Second, it's intuitive and easy to use.

Nachteile:

Very happy with the expense software. I don't like it when the credit card link breaks. However, I know they are working to have a direct link in the near future because right now they are using a third party provider.

Ceritify app and control software specifically targets and organizes our teams travel log and finance expense reports.

Kommentare: Our team experienced an immediate affinity for Certify as an application which we are using along side our current CRM
in order to organize , track , and to monitor travel compliant policy alterations for our yearly , very busy travel schedule.
Certify as such has become a concrete asset as we save on needless and potentially expensive travel costs.

Vorteile:

We found that Certify readily integrates inside of our current Control Management Software quite efficiently and easily. Certify's own management team help sire us through this process which ultimately reduced our dependency on IT support which can be costly. Certify offers easy to use tools that allow our employees and resource allocation to create fine tuned reports designed to address monetary waste as well to increase cost efficiency. As advised by Certify's team, we are paying particular attention to travel mileage as well as incurred airfare. AP report generation is also available for our accounting in order to focus on reimbursable costs for each department or by employee.

Nachteile:

We did notice occasional operational instability in the form of minor bugs with this program as well as the necessary synchronization that must be initialized by each employee per server , however overall these inconveniences were mitigated through intervention from Certify's capable client service department. They suggested quite effective work around solutions to keep our report flow steady and current.

A different type of expense system

Kommentare: As the administrator I think it's a fantastic program for cost savings in comparison to some other popular expense systems. Users struggle with adapting to this software compared to Concur. The interface is completely different for how reports are created and receipts are uploaded. I like that they are constantly making improvements based on user and administrator feedback (I was informed that the more requests they get for something, the higher that project gets bumped up on their development list).

Vorteile:

I like that there are several option to make it custom to our company (ability to make it work how we need it to). There is a vast learning library available and reporting is visually appealing and easy to find what I need to run as the administrator. The Certify tech support team is responsive and always rolling out new improvements based on feedback, we have already seen several positive changes in the last 4 months since switching to this for expenses and travel.

Nachteile:

User feedback has been that it's not user-friendly, there are several aspects of the software that aren't intuitive and users struggle with learning this system after switching from Concur's interface. As the administrator it's difficult to create specific rules to kick-out certain expense categories for audit. We had to create a work-around by making a secondary account for myself to manually review those exceptions which is pretty odd and causes for a lot of double-work, as those approved by the secondary account come back to me as administrator to approve a second time.

Easy to use Expense Management

Kommentare: I'm overall very happy. It's easy for me to receive my monthly reimbursement by logging in and submitting my expense report. When my manager had a question about my report, it was easy to edit and send back. I used to have to do expense reports manually and this saves me so much time! The Support Team being super helpful was also a huge pro, no one looks forward to doing expense reports so knowing it's that easy to get help makes the process even better.

Vorteile:

The software is very easy to use. I didn't look at much documentation and was able to figure out how to add expenses and create reports. The user interface flowed and mostly made sense. When I did need help, the Support Team answered my phone call in less than a minute... I'm not used to a Support Team being so helpful, usually you're on hold or are talking to an automated system.

Nachteile:

The interface isn't attractive... it is easy and gets the job done though. At the end of the day the ease of use is most important to me.

Certify Expense Reports

Kommentare: Some of the initial set up takes a little bit of time because if it is done wrong the errors will compound with time. Initial set up is key.

Vorteile:

The software is easy to use, both for the back office and for the people out in the field. The processing of expense reports and the integration into out Quickbooks is much quicker than doing it all by hand.

Nachteile:

We had some errors in the beginning of our use with Certify, in that the software would not allow us the ability to process credit card payments for some of our "Current Assets". I find this strange that nowadays with the use of credit cards for so much of purchasing in the world, that there would be a category of expenses that the software would not recognize. Certify was very helpful in tracking down this issue and explaining it to us.

Great for expense management

Kommentare: We use the software to submit mileage/personal expense and corporate card expense reports. We were previously with another well known company with a similar product, but made the choice to move to Certify. We process just under 1,000 reports per month. The app is easy to use, the website is easy to use. There are some small things I would change if I could, but nothing that makes me regret our decision to go with Certify. I would highly recommend it to anyone looking for this type of expense management tool.

Vorteile:

Really easy to use, GREAT support, excellent service.

Nachteile:

Can't attach more than one receipt to an item - sometimes necessary for online purchases. Can't attach a statement to the report - it has to be attached to an expense so you have to create an additional zero dollar expense if you want to attach your card statement. If you enter your expense information before you attach a receipt, when you attach the receipt it wipes out the information you entered and you have to start again. Company admin doesn't have the ability to map the card to individual user's accounts, individuals have to. It would be great if we could do this for the users.

Review from the Administrator side

Kommentare: Overall I would say it has been a good experience.

Vorteile:

It is pretty user friendly for our travelers. The website is easy to use.

Nachteile:

The presentation of data could be better. In terms of looking up by employee and expenses by time period. I know our sales people have some difficulties in changing dates on expenses.

Certify Review

Kommentare: With Certify, I am able to ensure that I am getting reimbursed for money that I spend at work both directly and indirectly including gas, mileage, school supplies, food for meetings, and more! Thank you certify for ensuring that I am getting paid for the things I pay for!

Vorteile:

I enjoy how easy the software is to use! I can use Certify with any expenses that I have including receipts from meetings, receipts from purchasing classroom supplies for students, gas receipts, and more. I can even upload receipts from my phone and transfer them to certify in a very simple process which makes my expense reporting stress free! As I mostly use the software for mileage, I enjoy that I can easily input my regular travel and have it deducted automatically while also having the option to "map it" and "round trip" my route in order to have an accurate account of my travel expenses. This software makes my overall expense reporting experience simple and easy!

Nachteile:

At first I did not like how there were so many separate accounts for my work (timecard, notes, expense reporting etc.) However, with Certify, everything you need for expense reporting is in one place. Initially the action tabs can be a bit confusing and can maybe be modified. However, once you understand what they are for and how to use them they are very helpful. Other than that there is not much I would change about certify as it makes my experience so easy and stress free!

Certify - I'll Do It To Get Reimbursed by my Employer

Kommentare: Certify does a good job in solving the business problem of having all reimbursement, travel, and other expenses recorded for each user in one place, however, it is not always user-friendly. I would mainly recommend using this platform for booking travel.

Vorteile:

My job recently switched over to Certify for travel and basic money management. The main reason I use it to receive reimbursement from my workplace when we go to an outing or have to travel for client meetings. Our company grew very quick from less than 100 people to over 700 people in a matter of 2 years so as we onboard this program, it made travel, reimbursement, tracking of receipts, etc for a medium size com pretty easy. I value programs like Certify that make my life easier by having all inquires in one place, saving me time on booking and making me worry free about tracking reimbursements

Nachteile:

Sometimes the receipt upload process takes a while to get done right since it has quite a few components to enter when filing out the form for reimbursement. With this being said, the must unenjoyable thing about Certify is filing a reimbursement form since it is a tad annoying/takes a while to use.

Expense reporting made easy

Vorteile:

Spend is more easily seen by management User friendly with lots of customer service Entry can be automated into any system Reviewer can fly through processing with the red flags and duplicated warnings No more PAPER reports

Nachteile:

Can't see the exact account numbers in the actual visible report when processsing Using the mobile app is a handicap to some users as they try to do too much that they actually can't view when approving Currency doesn't always show as you think it should in reports