Daily user

Bewertet am 15.2.2019
Kendra A.
Service Support Specialist
Maschinerie, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I am a Service Coordinator/Dispatcher for a large forklift service company. I have customers that need immediate service and by utilizing the GPS tool, I can see what technician I have closest to the customer and be able provide a realistic arrival time.

Vorteile: The ease of use. I open it when I get in to the office and it stays open all day. I can dispatch a technician based on who is closet, which is my favorite feature of GPS Insight

Nachteile: When running a report based on days, it is hard to select the specific days you want without it highlighting a range. Could be a user issue.
I would like to see a 'traffic' feature built in as real-time so I could re-route when needed.

One of the best out there!

Bewertet am 5.12.2017
Jeremy B.
Fleet Manager
Bau, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: This software is a crucial part to maintaining and tracking our most valuable assets.

Vorteile: There is an abundance of reporting features to take advantage of. You can view pretty much any detail about your vehicle you'd like. The part we like most though, is the support we get from our team. From our account manager, down to a support tech taking a call... everyone is eager to help and wants to please.

Nachteile: Everything has little cons here and little there and really there is no getting around it. Our Cons aren't anything we wouldn't experience with another service. We have some devices randomly stop working, typically they get a magical update and they are good to go! The ones that don't, get replaced and there is no issue. The biggest down side to us is being able to see which vehicle was at a specific time/location without having to export into a different program.

Antwort des Softwareanbieters

von GPS Insight an 12.12.2017

Thanks for your review Jeremy! We are glad to hear you are having such a positive experience with our solutions and greatly appreciate your feedback. We have forwarded your feedback to your Account Manager and they will be in touch to help, as you have the ability to view vehicle times and locations within our portal.
Always here to help, GPS Insight.

GPS soution is ok, ELD is horrible

Bewertet am 12.12.2019
Jaime O.
CEO
Transport/Güterfrachtverkehr/Schienenverkehr, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: GPS Insight provides accurate vehicle tracking solution but falls short when it comes to ELD and in-dash cameras that other systems loffer. For the price it's ok. Technical support, the few times I reached out to them for problems with a few reports were not very helpful.

Vorteile: The GPS functionality is pretty good, especially the reporting capabilities and the open API which allows connection to other systems.

Nachteile: The ELD implementation was a complete failure due to hardware glitches and a software platform that we not ready for daily use. Drivers and our Dispatch team had a very difficult time understanding/using the system.

GPS Review

Bewertet am 30.9.2019
Verifizierter Rezensent
Walmart Account Supervisor
Geschäftsbedarf & -einrichtung, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall, this software is the best I have worked with. Gives you complete picture of your fleet.

Vorteile: I love everything about this software. No Matter how big your fleet is or how small, this is a complete tracking software that is easy to use .

Nachteile: Learning it is the only negative I see, It would be great to watch videos of how things work. Sometimes I get lost when I am looking for a report to run.

Worst GPS System Ever

Bewertet am 26.2.2019
Michelle N.
Secretary/ Treasurer
Bau, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
1/5
Gesamt
1/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I can't wait until the contract is up so we can start dealing with a company that cares about their customers.
GPS Insight is the most unprofessional company we had the misfortune of dealing with in several years.

Vorteile: Software is absolutely the worst, our trucks lose communication daily.

Nachteile: Tech support is always blaming the hardware installation, always wanting us to pull the truck off the road and trouble shoot the problem with them over the phone.

Antwort des Softwareanbieters

von GPS Insight an 16.8.2019

Michelle,
Thank you for posting a review and we?re sorry to hear that your experience was not of the quality you expected. We work very hard to ensure our customers receive the best experience possible and we would like to help fix this situation. After a review of your organizations case notes, it appears that only 9 of your 22 vehicles had an installation verification, which we recommend to ensure that vehicles always report accurately.

Your Customer Success Manager has been notified and will be in touch to help get your fleet back on track.

Always here to help,
GPS Insight

We use GPS for our 8 courier Employees coordinating medical pickups. We love it!

Bewertet am 28.11.2017
Yelena I.
Client Servicies
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Being able to Keep track of employees while they are driving so we can coordinate medical pick ups with ease.

Vorteile: Being able to Have a SHARED whiteboard, as well as using Landmarks to find which vehicle is closest to locations. Also messaging is a great tool!

Nachteile: Having to Constantly REFRESH the current locations of vehicles. It would be nice to have it auto refresh every few seconds. Also the Messaging could be worked on a little more. Once a message is texted, it would be nice to have some sort of "delivered" and "opened" notification (similar to iMessaging on our Phones) sometimes we double send a message not knowing if it actually was sent or not.

Antwort des Softwareanbieters

von GPS Insight an 29.11.2017

Hi Yelena - thank you for taking the time for share your feedback. We are glad to hear you love our products! We have forwarded your concerns to our product and developments teams.

Always here to help,

GPS Insight

I use it for my fleet, I help install the units and do the tracking from the software.

Bewertet am 6.12.2017
Spencer R.
Shop Supervisor
Hausmeisterservice, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
3/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis

Kommentare: I love the software, there hasn't been a time where I was disappointed in it. I've been using the software for about 5 years now and I think its a great program and that more people should be using it.

Vorteile: I enjoy using it. Its easy to get used to once you have figured out where everything is. I haven't learned everything on it yet but I learn new things about the software everyday that helps with our fleet in tracking.

Antwort des Softwareanbieters

von GPS Insight an 12.12.2017

Thank you for your review Spencer! We greatly appreciate your business and your feedback. We're so happy to hear that after 5 years you're still finding so much value in our solutions! Always Here to Help, GPS Insight

A reliable flexible experience.

Bewertet am 4.12.2017
Edward V.
HDC Operations Manager
Essen & Trinken, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Real time alerts, tracking, and reliable historical data

Vorteile: Good visibility and tracking of fleet. Very flexible customization with way points, alerts via SMS/email, etc. Use historical mapping for accident investigations, order delivery verification, etc.

Nachteile: Uninstalling and reinstalling the units when we upgraded trucks was a little bit of work but it's a once/7 year process so not that bad.

Antwort des Softwareanbieters

von GPS Insight an 6.12.2017

Thank you for your review Edward! We greatly appreciate your business and your feedback. Please don't hesitate to reach out if we can be of any assistance. Always Here to Help, GPS Insight

GPS Insight has been a very good company to work with.

Bewertet am 4.12.2017
Amos R.
LTL Operations Leader - Productivity and Efficiency
Transport/Güterfrachtverkehr/Schienenverkehr
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Resource location and management.

Vorteile: Provides a high level of visibility to resources, ease of use within the portal and provides a very clear and understandable means of resource management.

Nachteile: There isn't anything in specific that can be pointed out at this time. GPSI has been very responsive to any suggestions or changes that have been pointed out to make the portal and it's equipment easy and responsive to use.

Antwort des Softwareanbieters

von GPS Insight an 6.12.2017

Thank you for your feedback Amos! We are glad to hear you are having such a positive experience with our solutions and greatly appreciate your feedback.
Always here to help, GPS Insight

Tracking

Bewertet am 17.11.2019
Renee F.
School bus driver
Transport/Güterfrachtverkehr/Schienenverkehr, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Its overall a good gps system because there are times when you can be trouble or hurt this system provides answers to get you help.

Vorteile: This is very useful if you have a break down or accident because the people in the office are able to locate where you are to send help.

Nachteile: The fact the the tracking is not always use to find the driver but it can be used to get a driver into trouble for being in a location.

Great software......and an incredible support team !Kudos to Al and his staff !

Bewertet am 17.1.2018
Kevin E.
Fleet Manager
Industrieautomation, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Your product has assisted our company on many levels including : reducing speeding , theft of our company vehicles , and reducing our at fault accidents by 10% over last year .

Vorteile: I like the fact that it is user friendly and that you can customize the vehicle reports .The data that I receive has been beneficial is assisting our company in reducing vehicle speeding occurences and accidents .

Nachteile: The only con for me is that sometimes the speeding violations are off due to drift .The vehicle mileage can sometimes be off as much as 2000 miles . I usually update or adjust the vehicle mileage when imputing the vehicle maintenance.

Antwort des Softwareanbieters

von GPS Insight an 26.1.2018

Thank you for your feedback Kevin! We are glad to hear you are having such a positive experience with our solutions and greatly appreciate your feedback. We always love to hear that we are able to help make a difference and help reduce accidents!
Always here to help, GPS Insight

We have loved our entire experience with GPS insight!

Bewertet am 8.12.2017
Krista M.
Operations Manager
Bau, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: GPS Insight saves me time and money by allowing me to dispatch faster without calling my techs in the field to find out where they are as well as track our time for our customers during jobs. It allows us to monitor proper vehicle maintenance schedules as well which saves money on potential maintenance issues.

Vorteile: The customer service has been great. The overall software is simple to use both on desktop and in the app. The price is beyond compare. The software integrates with our fuel cards making it simple to keep track of our overall gasoline expenses. It is fast, reliable, alerts make it possible to monitor our fleet with precision. I can quickly monitor all aspects of our fleet including maintenance scheduling.

Antwort des Softwareanbieters

von GPS Insight an 12.12.2017

Hi Krista - thank you for taking the time for share your feedback. We are glad to hear you love our products!

Always here to help, GPS Insight

I am still learning this system. Fairly new to the county

Bewertet am 5.12.2017
Liz L.
Office Manager
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Once I learn it in detail I do feel that it will expedite my work. I have only been with the company for 1 year and I have just recently been able to spend some time using the software. Even though I was able to update new employees on my own, I feel that I could use some more help with the learning.

Vorteile: It is easy to use and learn. This may be silly but I do like the fact that anytime I have to go back and find a route I can adjust the speed. I find that to be very helpful especially when I'm not able to spend a lot of time doing the research. Anytime we have called in for assistance everyone is very helpful. I was tickled that I figured out how to update new employees on my own.

Antwort des Softwareanbieters

von GPS Insight an 6.12.2017

Thanks for the great review Liz! We appreciate your business and are happy to hear you are having such a positive experience with our solutions. Always here to help, GPS Insight

Good tracking, Easy and convenient usage

Bewertet am 29.11.2017
Denissa R.
Ops Supervisor
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I can check on our vehicles at all times and verify timesheets with GPS.

Vorteile: Highlights for me, are the activity detailed report and the app on my phone. The report is easy to read and give lots of information. I love that I can click on the address in the report and it gives me a map of actually location and the landmarks in area. The app is also great, because I can check on our vehicles, even when I'm away from the office.

Nachteile: On the app side, sometimes I need to refresh a couple times to get update data and it can be a little slow when refreshing. However, it might be a timing out issue which is understandable.

Antwort des Softwareanbieters

von GPS Insight an 4.12.2017

Thank you for your feedback Denissa! We greatly appreciate your business and your feedback. If we can ever assist in any way please don't hesitate to reach out. Always here to help, GPS Insight

The best fleet tracking system I ever used.

Bewertet am 11.5.2017
Herman I.
Transportation Supervisor
Essen & Trinken, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I can track all my drivers every second of the day!

Vorteile: The best feature is creating geofences. Instant alerts are sent right away to my smartphone. Also alerts are sent for vehicle speeding, idling, and posted speed traffic violations. You can also check the odometer for each vehicle through the website.

Nachteile: Sometimes the screen will log out after inactivity. Once or twice the network will not work for a few hours. There is a few seconds delay while vehicles are moving but you have to upgrade the plan for real time monitoring. Some reports take a long time to generate based on how much activity has happened over the past few weeks.

Antwort des Softwareanbieters

von GPS Insight an 12.5.2017

Thank you for the feedback Herman! We are glad you find value in the product and thanks for the great ratings.

Always here to help,
GPS Insight

Very easy to use both on the desktop and the mobile app. I use this every day.

Bewertet am 15.5.2017
Dave R.
Operations Specialist
Medizinische Geräte, 10.001+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: I love its ease of use. I use the software daily on both my desktop and the mobile app to track the progress of our driver. I love its real time visibility, love the function we have built in that tells us what has been dropped off / picked up. I also love the reporting that is available and its ability to be exported so I can dive into the data further.

Nachteile: The only con that I have with this software is I cannot determine the time it will take my driver to go from point A to point B. For example, if he is leaving a hospital and going to another I would like the ability to see how long it will take him. I see a function that will tell me time from the office to a location or vice versa but even that doesn't see to work. If that can be fixed or added in it would a great asset to us managing his day.

Antwort des Softwareanbieters

von GPS Insight an 15.5.2017

Thanks for the review Dave! We would be happy to discuss determining the time it will take for your driver to go from point A to point B. Please give your account manager a call.
Again, thank you for the kind words.

Always Here to Help,
GPS Insight

Great

Bewertet am 24.4.2018
Bj V.
Office
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis

Vorteile: We can keep track of all of drivers, we have about 20 or so, so this comes in handy quite often. It will also track when the vehicle needs maintenance and will send alerts to me whenever there is something wrong with the vehicle.

Nachteile: More often than I would like, the trackers come undone and I have to call the drivers to unplug and plug it back in. We wanted it to be unknown but was not possible with the large plug in they use.

Antwort des Softwareanbieters

von GPS Insight an 29.5.2018

Thank you for your review BJ! We are glad to hear you are having such a positive experience with our solutions and greatly appreciate your feedback. Please give our support team call to remediate your device issue - that is an easy fix!

Toll-Free 855-231-5567 (Press 2)

Always here to help, GPS Insight

Very pleasant when I have had questions about the different functions.

Bewertet am 15.5.2017
Ben J.
Assistant Manager of Quality
Bau, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Being able to track the trucks from my branch whether I'm doing investigations or routine checks, this systems has performed very well.

Vorteile: Easy to use and understand when I have to track the whereabouts of a vehicle that a complaint has been called in on, or tracking when a employee arrives to a site or is involved in an incident.

Nachteile: There are times where the system freezes our when the system goes out would prefer to receive an email about the issue instead on an email from the corporate office making me aware of the issue..

Antwort des Softwareanbieters

von GPS Insight an 18.5.2017

Thank you for the great review Ben! We love working with you and your company and look forward to many more years of success together. Please contact us to address any issues you have with the system.

Always Here to Help,
GPS Insight

GPS INSIGHT for Landscaping

Bewertet am 24.2.2017
Maddison P.
Office Manager/Executive Assistant
Bau, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Everything about our experience with GPS insight has been awesome. We are a landscape company with 200+ clients, we have 4 trucks to take care of all the clients, and we needed a way to track when the crews got to the clients, how long they were there, and when they left. We needed something simple and user friendly. GPS insight called us and set up a meeting time to answer questions and they were so nice and answered all our questions plus more. We signed up and it was super affordable because we are renting their GPS's. GPS insight was super easy to set up, super easy to use, has so many features that are beneficial to a company, and is super affordable. I couldn't recommend them enough and get so excited talking about them because it was exactly what we needed and has completely exceeded our expectations. Thank you GPS Insight, we love you!

Vorteile: Easy to use, affordable, lots of information recorded, and easy to set everything up.

Nachteile: N/A

GPS Insight - Making Us Look Good to our Customers

Bewertet am 26.2.2019
Tami J.
Billing Specialist
Maschinenbau oder Wirtschaftsingenieurwesen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We are able to be efficient with getting the right tech to the right emergency when they arise during our days of business, saving money and customer frustration. We are able to use reports to prove when a tech has been on a location and how much time so should a customer question the amount of time being charged to them for service, we have proof, accomplishing our ability to receive full payment for time spent. We are also able to compare driving complaints to who is where and when to help techs recognize where courtesy might be a better option....

Vorteile: We have a huge fleet of vehicles and service a large area of Colorado. We have our customer locations set up within the information of this system, and by having current, up to the moment abilities to know where a tech is compared to where an urgent issue has come up for one of our valued customers is priceless for us. We are able to deliver a level of customer service that our customers appreciate greatly!

Nachteile: I don't necessary believe this to be a software issue, but besides us not being allowed to use your service without having to pay - also not a software issue by the way - I'd say that when a vehicle stops working in the system it can be a frustration. The only contributing factors to that issue arising though is low battery on the vehicle, or wiring coming loose....again...not a software issue.

Antwort des Softwareanbieters

von GPS Insight an 5.3.2019

Tami,

Thank you for your review! We appreciate your business and your feedback.

Always here to help, GPS Insight

We use this for our fleet at work and it helps with keeping up with the trucks.

Bewertet am 11.12.2017
Robert S.
Sales associate
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis

Vorteile: We can let our customers know where the trucks are at all times, since we are a delivery company. This also helps with letting the drivers know where they will be delivering to if they cannot find a jobsite.

Nachteile: It is hard to maneuver around when you are trying to do the mileage and the maintenance on the vehicles. There are too many screens that have the same features.

Antwort des Softwareanbieters

von GPS Insight an 12.12.2017

Hi Robert, thanks for taking the time to leave us a review. We're sorry to hear you are having issues with vehicle maintenance. Your comments have been forwarded to your Account Manager and he will be reaching out directly to help remediate this issue. Please don't hesitate to reach out if anything else comes up.
Always here to help, GPS Insight

Great!

Bewertet am 7.3.2018
Casey J.
Office Manager
Baumaterial, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: It does everything. We can track our trucks in current time, print out their stops and idles from the day before, schedule reminders for maintenance, and much more.

Nachteile: Some of the trackers that they send just plug right into a slot beneath the dash, which is great, except that they very easily get knocked loose or knocked out completely and we have to call the drivers and have them plug them back in.

Antwort des Softwareanbieters

von GPS Insight an 8.3.2018

Hi Casey - Thank you for your feedback! We are glad to hear you are having such a positive experience with our solutions and greatly appreciate your feedback.

We recommend using the included OBD bypass cable to help prevent accidental device removal, that should help.

Always here to help, GPS Insight

very good product

Bewertet am 4.12.2017
Charles L.
Fleet Supervisor
Bau, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We recieved the ability to track out truck and other assets on a real time basis.

Vorteile: I think what i like the most about the software would have to be the mapping that is provided. it is very easy to follow where your truck are at any given time. I also use the IFTA reporting features quarterly to keep track of the miles driven in each state.

Nachteile: what i like least about the software would have to be the process you must take in order to add/change a truck to the system.

Antwort des Softwareanbieters

von GPS Insight an 6.12.2017

Thank you for your review Charles! We greatly appreciate your business and your feedback. Our Support and Account Management teams are always available to help with truck adds if you ever need the support. Always here to help, GPS Insight

The Best

Bewertet am 22.2.2019
Shane H.
Field Tech Supervisor
Telekommunikation, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: This is a excellent software to assit in managing employees to meet necessary appointments. It has been very useful to locate other employees close to work area when extra help or equipment is needed off other trucks.

Vorteile: I love the ability to use your software as a app on my phone as well as on my office computer.

Nachteile: I would personally like to see the app alittle more user friendly. It's great but I do believe it could use alittle more attention. I have called into support and was able to get the answers.I needed in a quick time without being stuck on hold for long periods of time

Antwort des Softwareanbieters

von GPS Insight an 26.2.2019

Shane,

Thank you for your review! We appreciate your business and your feedback.

Always here to help, GPS Insight

Reliable helpful easy to use and understand

Bewertet am 18.5.2017
Silvestre C.
Dispatch
Eventservice, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Helps keep track of vehicles on order to make sure we arrive on time to costumers. It helps with reports when we do audits on route.

Vorteile: It shows and updates in speed of our vehicles. Alerts when speeding good report data detailed easy to read also has a map trail that's easy to under stand and has street view very helpful

Nachteile: It does not follow vehicles live you have to wait for system to update sometimes it gets a little confusing but makes up with reports

Antwort des Softwareanbieters

von GPS Insight an 18.5.2017

Thanks for the great review Silvestre! We appreciate working with you and want to be sure you always have an exceptional experience with us.
Unfortunately, following vehicles 100% live is a limitation for all GPS tracking companies.

Always Here to Help,
GPS Insight