Bewertet am 27.6.2019
Does not live up to advertised
Vorteile: I have no pros about this product. Monitor works.
Nachteile: It requires a separate cmdb and collector which is not efficient. I already own several TeamQuest product s and they should be tightly coupled for ease of use across products as an integrated solution. You are not able to print or export the plans to build a report. This product still needs a lot of work to be of value to a customer. As a existing customer of the previous product, I should not have to pay for updates to the product. This is not the best spend of my budget dollars.
Antwort des Softwareanbieters
von HelpSystems an 20.9.2019
We got in touch with Eric shortly after this review and have been working with him and his team to resolve these issues. HelpSystems places a high value on customer success and satisfaction, and we're glad to be actively collaborating with your team to find solutions.