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Über Click & Pledge

All-in-one fundraising software for nonprofits, organizations, and political candidates to further their online presence.

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Nutzerbewertungen filtern (7)

Verifizierter Rezensent
Project Coordinator in Israel
Verifizierter Nutzer auf LinkedIn
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Click and Pledge Review by Non Profit Food Distribution Organization

5 vor 2 Jahren

Kommentare: Click and pledge collects our donations and keeps track of everything, it also integrates directly with salesforce which is a big deal for us. Finally our website donation page is built with click and pledge.

Vorteile:

we use it to collect our donations, as our credit card processor, It has a lot more capabilities than that but for now this is what it does for us and it does it well with minimal fees.

Nachteile:

I know there is a whole lot more that can be done on it but I had to hire a website and graphic designer to figure out how to use the other features, she set some of it up but since then we don't use anything else available in it, which is a shaem.

Verifizierter Rezensent
Scholarship Coordinator in USA
Verifizierter Nutzer auf LinkedIn
Hochschulbildung
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good and Easy to Use

5 vor 4 Jahren

Vorteile:

I really like this program because it is a good interface to be used when processing cards or even at registered events. There are C&P apps that are compatible with your phone to make charges. Even the back end is pretty easy to use. Especially if the app is integrated with Salesforce.

Nachteile:

There's not much to not like, however, I will say the customer service can be difficult sometimes. but I think that varies on the level of assistance needed.

Melanie V.
County Director in USA
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Heavy Learning Curve

3 vor 5 Jahren

Kommentare: We are new Click and Pledge users. It is integrated in to our Salesforce and Hands On Connect instance, which is helpful, however there are limitations within the system because it is very donor heavy. Ideally we want to centralize all payments for events as well as donations. There seems to be limited functionality when trying to replicate a system like Eventbrite. I have essentially fumbled my way through building a payment form and trying to customize it for some event tickets versus a basic donation.

Vorteile:

Salesforce integration and an ability to have a centralized payment system rather than using external payment systems like PayPal.

Nachteile:

Heavy learning curve and the workflows don't seem to let you simply click "back," rather the screen goes back to a main page.

Lynn G.
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung
Quelle: SoftwareAdvice
4 vor 10 Jahren

Kommentare: My bank needed to identify an ecommerce provider that we had confidence in to offer to our nonprofit clients. Our IT department established criteria for security, ease of use, excellent customer service, flexibility, automatic email acknowledgements, reports, not selling customer information and much more. After comparing 26 different providers, we chose Click and Pledge. Click and Pledge personnel and products have consistently met and often exceeded our expectations. Clients find the tools like the FAQ, "How To" and webinars very helpful. We especially like FREE!

Dale G.
USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Trust Click & Pledge for your Salesforce donor managment

5 vor 5 Jahren

Kommentare: Click & Pledge is the leader for nonprofit payment processing and donation management. It's native in Salesforce, harnesses the power of the NPSP, and provides excellent customer support.

Heather S.
Executive Director in USA
Animation, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The worst customer service EVER!

1 vor 2 Jahren

Kommentare: Horrible!

Vorteile:

Click and Pledge has the worst customer service. They don't care about their clients. Only the money they will receive from donations

Nachteile:

Hard to use. Can't figure out how to make changes

Ruth S.
Executive Director in USA
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

C&P is a good tool for small organizations who want to collect donations and simple events.

3 vor 4 Jahren

Kommentare: A great starter package for a small organization taking donations.

Vorteile:

The tool is very user-friendly. The integration with Salesforce was a great fit. It produces professional looking registration pages and receipts that you can program in a matter of minutes.

Nachteile:

If you don't pay for the premium support the support is minimal. The registration tool is transaction based; it doesn't work for free events.