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Über Elina

Elina: Die Immobilien-Management-Plattform für Apartments mit Service und unabhängigen Hotels mit einem Immobilien-Management-System im Mittelpunkt.

Erfahre mehr über Elina

Zeigt 52 Bewertungen

Fiona E.
Fiona E.
Owner in Guernsey
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Product is everything I needed and more. Great support team. I'm a really happy customer.

5 vor 3 Jahren

Vorteile:

My self-catering complex has 12 cottages available for holidays & for short-term rentals, so was needing a system to cope with stays between 2 days - 3+mths. After much research, I selected Elina and couldn't be more pleased. Elina, together with a new website, has increased my booking and we are now operating at over 95% occupancy April - October and 90% occupancy annually. The best features for me are - - Automatic collection of (2-stage) payments. I now rarely have to get involved with this process. - Ability to specify arrival/depart days, min/max length of stay (my standard set-up), & then open up a cottage for e.g. a much shorter-stay, or a `non-standard arrival day, to fill any gaps. - Integration with Staah, so a 2 way integration with many appropriate OTAs - Slick customer-facing booking-engine gives a clear booking process. Branded to look like my own website, including URL (with SSL certification). - Very flexible & easy to use promotions tool. - `Guest Lounge is also a great feature and should be a real USP, as many providers don't offer this. Has contributed to making compliance with GDPR easy, as guests can view their personal data held. - Continually upgrading & revitalising system, which is very reassuring. - Customer service I know it has been said in previous reviews, the support has been fantastic. Good (although could be better) user guides and how-to videos also.

Nachteile:

- Would be good to have a mobile-responsive system, so that working off-site on an iPad, or iPhone is easier. - The back-end property management system is looking a little dated and therefore doesn't reflect/promote the quality of the excellent functionality - Lots of clicking between screens when making a reservation manually - Marketing tool is not as swish as it could be. As I understand it, there are plans to improve all/most of the above though, which would be great.

Antwort von Vestibule Marketing

vor 3 Jahren

Fiona - thanks for the review. Really pleased we have another satisfied customer!

Verifizierter Rezensent
Proprietor in UK
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Feature rich PMS and Booking Engine

5 letztes Jahr

Kommentare: Like all migrations, Moving to Elina was painful to begin with. However, once we got to know the system its fast, quick and intuitive, and has been getting even more so with the user interface improvements that have been rolled out over the last 12 months

Vorteile:

Elina is incredibly feature-rich. It delivers most of the requirements of a dedicated Property Management System and while also being a powerful Booking Engine. The redesign of the booking engine last year produced a very powerful sales process for guests making bookings online. A strong relationship with STAAH makes the integration for channel management quick and easy.

Nachteile:

The accounting and invoicing modules need updating, something that the team at Elina have been working on in the last year. The customer support team are lovely, very very helpful and know their product inside out. To maintain the level of support as they do means that response times can suffer sometimes in busy periods. They do however always deliver a resolution!

Antwort von Vestibule Marketing

letztes Jahr

Thanks for writing a review and highlighting the importance of reservations, guest and company data - which is kept for the duration of a customers time with elina and is exportable via excel or API. We know how important and valuable you data is and hope you are now nuturing your data in elina

Vinayak c M.
Vinayak c M.
CEO in Vereinigte Arabische Emirate
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Due you due diligence and ask for a live view rather than a demo report

1 letztes Jahr

Kommentare: When we reached their CEO to hear our problems rather than listen and understand he turned the system off! In they end they wanted to reach a financial settlement on the basis we do not leave any reviews about the system not functioning. We pleasantly declined and wanted to warn potential customers from wasting their money and time on false promises.

Vorteile:

The product simply does not function and causes more errors in your reportings. There are no Pro due to this.

Nachteile:

1) Owners Report- Does not work. The system can not give you the basics, ask them to show you a Room Revenue for a single property from Airbnb, Booking.com and Expedia- It does not happen. Don't fall for the demo report ask them to show it live. Their solution to us was to manually adjust the entries in the system to get a correct report for owners. Do not also believe that it will be upgraded, in 15 months we worked with them it did not get done. 2) In the reporting the date format is reported as a text and not as dates and the system does not give you number off nights stayed. 3) Everything you ask them costs 150 pounds to get an answer. If you want to see how their API works they will charge you, if you want to have a conversations with them on developing some thing before the conversation they will charge you. 4) Do not do the website with them, they use outdated tools and then start charging you extra to do upgrades. In 12 months we could not get a client to get to the final reservation page on the website cause of their coding. 5) No consistency in their software, when you print reports in some reports the property comes up as a descriptions, in others as a short code in others a full name. Despite several requests this never got done. 6) Very complicated to add customers, owners and suppliers. 7) Not many partners want to work with them cause of their approach. We asked a few companies if they can do an integration with them and most said NO

Karol M.
Karol M.
Head of Revenue in UK
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great choice

5 letztes Jahr

Kommentare: The team is great, constantly coming up with improvements and they actually listen to feedback and implement it. Great support and understanding from them during COVID19 times.

Vorteile:

A fantastic software. We use it for a company that operates both in the apartment and the hotel world and across multiple geographies with varying tax rules. Elina is smashing it - once it's set up properly, it's a breeze. From day-to-day operations to reports and 3rd party integrations (payment gateways, RMS, custom housekeeping app). Take your time to plan out full set up with them inc. marketing and auto communications - it will save you hours and hours of work every week so it's worth understanding it fully and planning out for it. Overall, outstanding software and partnership.

Nachteile:

Nothing, really. There were some points on design and usability but they addressed it with one of their recent new releases.

Antwort von Vestibule Marketing

letztes Jahr

Karol, Thank you for making time to review elina

Louisa H.
Co-Owner in UK
Gastgewerbe, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Elina PMS - recommended

5 letztes Jahr

Vorteile:

- management is supportive of implementing new integrations or improvements from their customers. This is a flexible approach you wouldn't get with larger companies - ability to automate key tasks and reduce manual processing - constantly improving and updating - support team is very quick to respond - generally reliable, no major issues - company understands challenges facing hotels and they can support overcoming these e.g. tools and strategies for driving more direct bookings

Nachteile:

- focus on making the system more user friendly, reducing the number of steps needed to complete a task/transaction. This is improving and we have have seen positive steps forward here. - initially we didn't have much interaction Elina and we were left to get on with things, so felt we missed out on learning more about what more the product could do, but the approach has changed in recent times and we have received much more proactive support

Antwort von Vestibule Marketing

letztes Jahr

Louisa, thank you for making time to review elina!

Mark G.
Manager in UK
Gastgewerbe, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great hotelier software

4 letztes Jahr

Kommentare: Some personal training has really helped us understand this software which is a complete solution to our business hotelier needs. This assistance has been invaluable and there are lots of updates all the time to make the system better or respond to customer requests.

Vorteile:

This covers all parts of our business from PMS to data basing our customers. Flexible system giving many different options so we never get a 'computer says 'no' scenario. Had personal help to understand areas we were having difficulty with.

Nachteile:

We do have some user operational difficulties but the support team are always there to talk these through with us

Antwort von Vestibule Marketing

letztes Jahr

Mark, thank you for making time to review elina

Alexandra W.
Managing Director in UK
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy to use software with great support

4 vor 3 Jahren

Vorteile:

We particularly like that the back end management system is quite simple and easy to use and the booking calendar has become invaluable. We've used other systems in the past which were more complicated however this suited out needs much more as it's not overcomplicated - it just does what it needs to do well. The on boarding training and ongoing support is also very good. When we had our initial training it was very thorough and we felt we had a good understanding of how to use the system and also how to make it work for us. When we have any questions or problems they are dealt with quickly and the support team are helpful and friendly and know their product. Again this is very different from past experiences!

Nachteile:

There are some elements of the accounting which need improvement as it doesn't cope very well when a booking is shortened. As a serviced apartment operator we take payment in advance and this is a problem we've found with a lot of systems.

Antwort von Vestibule Marketing

vor 3 Jahren

Alexandra - thank you for your review. Pleased to hear that Elina is easy to use and the booking calendar has become invaluable for your business.

Craig H.
House Manager in UK
Gastgewerbe, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best Move in Technology we ever made!

5 vor 5 Jahren

Kommentare: What can I say, in the digital revolution there are so many companies offering the next best thing in property management systems that it can become a headache choosing the right software for you. All I can say is with Elina - there is no more blurred vision, the software offers exactly what we require, tailored to our needs, providing us with the best information about our guests and allowing us to be in touch with them via their incredible marketing platform before they stay with us, during and afterwards. We have been using the system for over 2 years now and can honestly say that their service is second to none, providing a great concierge service both via email and over the telephone, we couldn't ask for anything more Elina & the team really are our skilled partners in the digital age of hospitality, thank you all

Vorteile:

Evrything, the ease of use, clever marketing, pricing platforms that work, this system really works for trying to take some % back off the OTA's

Nachteile:

the fact that we didn't go ahead sooner.

Antwort von Vestibule Marketing

vor 3 Jahren

Craig - thank you for the superb review! Really thrilled to hear Elina has been the best move in tech you have made!

Daniel P.
Director in Thailand
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Flexible and user-friendly PMS

5 letztes Jahr

Kommentare: We have been working with same PMS over +10 years, the recent years we have notice a increased development speed adding a lot of useful features making our live easier - both our staff members and customers. We are positive to see what the future brings - Thanks for a good cooperation and service delivery.

Vorteile:

We appreciate the user-friendliness and flexibility in implementing tailor-made features for our business. The Elina concierge team always try their best to fulfill our needs and find technical solutions that works in for practical and operational purpose

Nachteile:

As most software it is impossible to adapt to all needs, our company is based in Thailand and time difference is sometimes an issue in terms of quick support but that's nothing you can do about.

Antwort von Vestibule Marketing

letztes Jahr

Thank you for making time to write a review Daniel and for being an elina customer now for over 10 years!

Robert F.
Robert F.
House Manager in Deutschland
Verifizierter Nutzer auf LinkedIn
11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Elina PMS is the best PMS system for serviced apartments I came across through out my entire career.

5 vor 3 Jahren

Kommentare: This software is the perfect match for all serviced apartment, extended stay or holiday rental providers. You can work absolutely retroactive. Full integration of a channel manager possible.
Developement on demand negotiable. You can get your website hosted and designed by the same company as well as a brand new IBE

Vorteile:

-100% retroactively usable -super fast support team -easy to manage and administrate -own IBE directly from the same company frequently requested feature will be developed with out any fees for the customer

Nachteile:

I really can't see any cons here... okay some small details but this is only because of my personal preferences and habits

Antwort von Vestibule Marketing

vor 3 Jahren

Robert - thanks for the view. Pleased to hear the 100% positive feedback on Elina PMS!

Karl S.
Hotel Owner in
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

A Hospitality PMS that ticks all the boxes

5 vor 4 Jahren

Kommentare: We have worked with other PMS products in our hotels the past - (some of them from name brands) - but Elina is so much better and at a very competitive price.
Their "hands on" management style and excellent customer service is very reassuring for us as owners, and for our staff.

Vorteile:

As owners we like to be able to monitor the business, day to day. Elina gives us lots of options to accomplish just that. Elina is reliable and the staff love the functionallity and efficiency. We have had the software in our hotel for 5 years now, and never experienced a problem.

Nachteile:

Over the years we have requested that Elina added some features that we felt were missing, and this was promptly done and is now an integral part of the software. A good PMS is never "static", but needs to be in constant development in partnership with the users to keep up with the ever changing market.

Emmanuel G.
Managing Director in Barbados
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Multi Property Management Software

5 vor 5 Jahren

Kommentare: After trying some other Property Management Software we came across Elina. This is one of the best multi-Property management software on the market. It totally changed our lives and we were finally able to manage our own properties stress free. The software is easy to use, offers channel manager synchronisation along with the payment gateway and accounting software.
Siggi & Jeff have been a great source of help and information and are always willing to take time to help and explain. They are passionate about what they do and are constantly improving the features to make the software better and to cater for the evolving market.
We also got a brand new website built by Vestibule Solutions which is also another branch of Elina.
Matteo and his team did an excellent job custom designing our website.

Vorteile:

Work flow - offers a well designed booking engine connectivity with Channel Manager Elina Concierge Team - Great customer support and constantly adding new improvements Good value for money

Nachteile:

None

Antwort von Vestibule Marketing

vor 3 Jahren

Emmanuel - thanks for the superb review. Really pleased to hear Elina has made operations easier for your business. Highly appreciate it!

Verifizierter Rezensent
Proprietario in Italien
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The product is ok, but is complicated to use and with rigid limitations. Customer service, forget it

3 vor 3 Jahren

Vorteile:

This suite aims to offer you a comprehensive package, an all in one solution for your hotel needs. They offer a lot of features and if you consider how many they are and how costly they can be if you purchase them separately one by one, the price is not even bad. They make constant improvements and they keep everything in order. being an old time customer, however, over the years I have witnessed many slow downs and server issues that took time to resolve. When they embark in a major improvement, that can also affect your productivity, because things do not go always well at the first take If all the functionalities that they offer worked as promised, this suite would be a great tool, however it is more likely that they will not go beyond a certain level of efficiency, because they are too many, too difficult to work together at a deep level, and subject to continuous change from market innovations It would be betterif your expectations are limited, if you have a small property with simple routines to manage, a simple calendar, rates that don't change too high or low, promotions that don't promote too much, etc. They also have a small website development agency that is managed with taste, and that i have appreciated even more than the booking engine itself.

Nachteile:

The software has its pros and cons as I have already said, you can get the pros without taking the cons onboard. What I find was really bad is customer service. I don't complain too often, but the last time I did - and I believe it was for a right reason - they eventually deleted the ticket itself and dropped it I am learning the hard way, that software developers really don't have any knowledge of customer care; they just sit on their chair all day with their nose on the keyboard and in the end you have to accept what they give you. First thing, ,if for any reason you don't like what you get, it is entirely your problem. They don't seem to care, Well, in spite of 8 years I am happy to have found the strenght to move to a different provider. it took me a big effort, but I am very happy to have done it

Carly F.
Managing Director in UK
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

An efficient system with excellent support from the team.

5 vor 4 Jahren

Kommentare: The Elina software allows me to run my business smarter, saving money on administration staff, saving time on manual processes and automates our banking and charging processes.

Vorteile:

It becomes a central place for all our guest information. We know all our bookings, guest details and invoicing are to hand. When I took time out to review how time we were spending on manual processes, I realised that using Elina, which can do these tasks for us would save a lot of time. Automation has become a priority so we can free up to spend on growing our business.

Nachteile:

Because it is a large shift from not using any software to selecting a dedicated serviced apartment product like Elina, the most challenging element was committing the time to manage the change process. This has been made easier by the help and support of the Elina team. We changed to Sagepay payment gateway to work with Elina. It would have been great if Worldpay was integrated.

Antwort von Vestibule Marketing

vor 4 Jahren

Carly - thank you for making time to review Elina. We really appreciate your kind feedback.

Oliver G.
Reservations Manager in UK
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Perfect for us!

5 vor 5 Jahren

Kommentare: After working with the Elina system in a previous role, I did not hesitate to choose the PMS system once again. It is a very intuative platform & perfectly suited to our business. Siggi & the team provide excellent support & actively encourage feedback. They are very good at listening to our suggestions & implementing new features to meet our needs. Would not hesitate to recommend!

Vorteile:

They listen to our needs & implement changes/updates to acheieve this in a good time frame.

Nachteile:

The system sometimes has a few glitches, but are resolved quickly. Also it is sometimes hard to get hold of the support team (but i understand it is a small team!)

Antwort von Vestibule Marketing

vor 3 Jahren

Oliver - thank you for the review. Pleased to hear Elina helps with your business needs.

Daria G.
Managing Director in UK
Gastgewerbe, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Innovative and User Friendly

5 vor 5 Jahren

Kommentare: Elina is at the forefront of our daily operations and efficiently manages our hotels. Constantly evolving and introducing new features such as the I-POS integration - which we love! The design with bold, bright orange colours are cool and user friendly. I could not imagine our two hotels running without Elina and would recommend the software to anyone who is looking for an innovative, user friendly and efficient way to run their business.

Vorteile:

flexibility, pretty much paperless concept, integration with other softwares, continuing evolvement , great customer service

Nachteile:

n/a

Antwort von Vestibule Marketing

vor 3 Jahren

Daria - thank for your review. Happy to hear that Elina helps make your daily operations easier.

Iqi R.
ManagingDirector in UK
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

From The beginning the Elina team have been fully hands on to get us up and running smoothly.

5 vor 3 Jahren

Kommentare: Total property management functionality and ease of use and all data required to efficiently operate our business.

Vorteile:

The system is very user friendly, quick to pick up and functionality wise has many features that are tailored to our needs and more. It can be accessed on mobiles and tablets and laptops anywhere in the world which is ideal for our needs.

Nachteile:

Nothing really. There have been sometimes when the system runs slow, this was mainly at upgrade times.

Antwort von Vestibule Marketing

vor 3 Jahren

Iqi - thank you for your kind review. Pleased to hear that Elina has helped you with your total property management functionality running efficiently.

Christoph B.
Österreich
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Easy to use software, perfect customer support

5 vor 5 Jahren

Kommentare: We started our serviced apartments business from scratch in 2015 and would not have been able to do so without "Elina", our PMS of choice.
I can highly recommend having a partner that offers you a state of the art, responsive design website with a very easy to use CMS as well the perfectly matching hotel software.
You can either learn how to use the software by following the detailed online guides with commented videos on every topic, or have a personal training with the experts from Vestibule marketing, the company behind the brand "Elina".
While choosing the best company to work with, reliability was one of the keys for us. Elina works as a web frontend in your browser and all the maintenance, updates, etc. is done for you on the server side by Vestibule.
For your homepage they will handle the SSL certificate renewal process for you to ensure a secured connection with the guest.
The Elina team also provided us with important information and contacts to help us choose the best partners to work with in the online booking process on external platforms, like the matching OTAs for our kind of business, the channel manager (multiple channel managers are possible with Elina) and payment gateway.
In case you need more detailed information on some tasks, the Elina Concierge team is always there for you on the phone hotline and responds promptly to emails.
We started out with 8 serviced apartments and today we have over 100 beds in 2 locations available in Vienna.
Elina will suit your needs from managing just a few rooms to multiple locations with many different room/apartment types and bedding options.
After over a year of experience with Elina I can say it was the best choice we could have made.

Antwort von Vestibule Marketing

vor 3 Jahren

Christoph - thanks for the superb review! Thrilled to hear using Elina has been the best choice you have made!

Ricardo A.
Sales & Marketing Director / Consultant in Chile
Unternehmensberatung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

2 years using Elina on the Chilean Market (South America), operating lodging & renting for Apts.

5 vor 3 Jahren

Kommentare: To permit know rnakings and comments abput SW´s

Vorteile:

Easy to use and operate. Great support to improve Sales Incomes and Operations. So friendly to set up and manage different type of properties (sizes, beds, prices, availabilities among others). Features as marketing tools, booking engine, distribution channels management and BI reports are really usefull to manage in the best way properties and their potential to generate profit and value to business.

Nachteile:

Implementation of "local" on line payment platforms has to be faster in order to start operating with the entire operative platform and features from the beginning

Antwort von Vestibule Marketing

vor 3 Jahren

Ricardo - thank you for your review. Pleased to hear Elina has become a great value to your business.

Anand P.
Director in UK
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

All-round excellent PMS with great support from the Elina Team

5 vor 4 Jahren

Kommentare: Too many to mention.

Vorteile:

- this is a fully integrated software - PMS - linking to various different channel managers, payment gateways. - good booking engine - mostly everything is can be automated - very good support team - both through email and phone - support team know the industry well and provide not just technical support - but real value-add to your business

Nachteile:

Nothing significant. On rare occasions response from support can be a bit delayed when they are busy.

Antwort von Vestibule Marketing

vor 4 Jahren

Anand - thanks and it's a plasure working with you and the team at Club Living

Dan Y.
Director in UK
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Long time Elina User

5 letztes Jahr

Kommentare: Excellent. We have been using Elina for about 10 years and we are really pleased with them.

Vorteile:

It is very user friendly. We have tested lots of other providers and nothing has come close to Elina for user

Nachteile:

The accountancy module needs some work, but this is something that is currently in development. [SENSITIVE CONTENT HIDDEN] from Elina is very good at listening to the end users and taking feedback to the development team in order to design a solution.

Antwort von Vestibule Marketing

letztes Jahr

Thank you for the review Dan

Suzanne M.
Accountant in UK
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Elina is one of our two main booking systems.

4 vor 4 Jahren

Vorteile:

Speaking as an accountant who uses the system for reporting purposes: On the whole it is easy to use Reports can be exported to Excel Customer service team is responsive and helpful

Nachteile:

Speaking as an accountant who uses the system for reporting purposes: I think the weakest part of the system is the debtor reporting. I am told that this is being addressed and look forward to seeing the changes.

Antwort von Vestibule Marketing

vor 3 Jahren

Suzanne - thank you for your review. Pleased to hear Elina is easy to use for your reporting.

Mike C.
Director in UK
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

A PMS That Delivers

5 vor 5 Jahren

Kommentare: We have been using Elina for 3 months now and it has helped us scale up and double our apartment portfolio from 6 to 12. Elina has enabled us to systemise many parts of our business including Check in management, housekeeping management, guest payment and rate adjusting with ease. We have found the system very easy to navigate around and is supported by easy to follow training videos. If the videos fail the Elina Concierge service is outstanding. Email support response is usually within the same day and any bugs or issues are resolved in a very timely manner. We had tried and tested some other PMS's, nothing has come close to this for our current and future requirements. We highly recommend Elina, save yourself time, there's no need to shop around. Elina does it all!

Vorteile:

Easy to navigate, looks great and has comprehensive functionality.

Nachteile:

We're still not using it to it's full potential. Also the marketing suite does not deliver our requirements.

Antwort von Vestibule Marketing

vor 5 Jahren

Hi Mike - thanks for your review of Elina. We appreciate the kind words and take the feedback on integrations and costing on board. Something we are working on currently

Charlotte S.
Managing Director in UK
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Fantastic easy to use software with great customer service!

5 vor 5 Jahren

Kommentare: This is really nice software to use!. Easy to navigate and really helpful and friendly support - Siggi is amazing! Also great that you can work with Elina if there is something that you want to develop they do listen and try and put this into production to constantly develop the software.

Vorteile:

It looks nice and feels nice to use and easy to navigate.

Nachteile:

Adding on 'add on's, cancellation process

Antwort von Vestibule Marketing

vor 3 Jahren

Charlotte - thanks for the review. Glad to hear Elina has been a super user-friendly software for your business.

Claire H.
Director in UK
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

It's a hugely valuable system and as the business owner I particularly love the MI it provides.

4 vor 3 Jahren

Vorteile:

Siggi specifically is 5* and has been hugely valuable in helping us to get the most out of the system and properly structure our processes and procedures. The system integrates well with our website and provides a slick booking service to our customers (and I have heard this is being improved even further).

Nachteile:

Making some changes can feel clunky and manual, but I have seen a glimpse of Elina 5 and it looks fantastic. There are pending changes to the customer portal too, which will be hugely valuable. There is often a cost attached to making needed changes, guess this is typical of most technology providers though.

Antwort von Vestibule Marketing

vor 3 Jahren

Claire - thank you for your review. Glad to hear that Elina has become a valuable system to your business and its needs.