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Über ClienTrax

Software für die Verwaltung von Tierarztpraxen, einschließlich elektronischer Krankenakten und vieler weiterer Funktionen

Erfahre mehr über ClienTrax

Vorteile:

So many features and always new updates and they customer support is like no other. Always get my problem solved and quickly.

Nachteile:

The accounting portion within the program is a little weak.

Bewertungen zu ClienTrax

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
4,3
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,3

Weiterempfehlungsquote

7,7/10

ClienTrax hat eine Gesamtbewertung von 4,2 von 5 Sternen basierend auf 27 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (27)

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Nutzerbewertungen filtern (27)

Allegra
Allegra
Practice Manager in USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to Use Software--Excellent Customer Service

5,0 vor 6 Jahren

Vorteile:

It is very easy to teach to new employees, most pick it up in a day or two. We are paperless so the functionality of that is great. Inventory management portion is phenomenal compared to other programs. Customer service is very responsive. They always get back to me within the day of a phone call. They take customer input and add to the program if practical.

Nachteile:

The whiteboard is a bit weak but they are currently working on updating it. Other than that I have had very few problems with the software that wasn't easily fixed.

Antwort von ClienTrax Software

vor 2 Jahren

Thank you for the great review Allegra! We really enjoy having you as a long term advocate and customer! As you know, we are always happy to listen to the ideas of our users to help make ClienTrax better! So we are always looking for ways to make the white board, as well as other features, stronger and more useful. As a matter of fact, one of our support team members recently took a call where a practice manager asked if our programmers didn't have anything better to do than to just sit around and make up changes for the software. In truth, we never have time to just "make up" our own changes. We are too busy listening to our users. Updates are built on user requests! everything we do is in keeping with the company goal of trying to provide veterinary hospitals with the best tools for the drudgery part of their work (record keeping) so they have more time for the reason they got into the veterinary business, to help animals.

megan
Office Manager in USA
Tierarzt, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Into to Use

4,0 vor 2 Jahren

Kommentare: 5 out of 10

Vorteile:

Scheduling appointments is simple. Reading the appointment schedule is easy to understand as well.

Nachteile:

Not able to leave tabs open, to revisit client cards. This makes me unable to help a client in person, and over the phone simultaneously.

Antwort von ClienTrax Software

vor 2 Jahren

Hello Megan, Thank you for the review! We appreciate that you find the appointments easy to use and understand. We strive to make every part of the program as easy as possible. ClienTrax was, and continues to be, developed through listening to our clients' needs. In our early years, several practice owners asked us to make us so you can only view one client account at a time. This is to help minimize mistakes of making entries on the wrong accounts. Though you cannot view two records of the same type at once, the busy multitasker can definitely view multiple record windows at once. For example, the office manager who is trying to work up an order can check a client account to answer a question for someone else without losing their place in the purchase order. We here at ClienTrax use ClienTrax every day to track our own business. Many of us often have several windows open at once. We hope our clients find this ability as useful as we do.

April
Veterinarian, Owner in USA
, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Terrible software! Terrible support! Outdated products

1,0 vor 7 Jahren

Kommentare: 2500 characters is not enough space to give you the details of our experiences with CT software, support and ownership. In 2013, we purchased the software as well as ancillary services such as digital x-ray and digital dental x-ray. I selected CT for my practice based on a demo I was shown online by one of the VPs that I'd known when he was at Intravet. The demo showed a working white board to keep tabs on all cases/patients in the hospital. During the time we had the software up and running, we were NEVER able to use the white board. I was told there was absolutely integration with IDEXX for import of lab results into medical record. Never. Happened. The representative that came to do our training spent about 10 hrs of our training time one day trying to get IDEXX results imported into MR. Nope. It took us about 5 mos to get basic, unreliable importation of labs from IDEXX. IDEXX tried to work with us and offered to have conference call a year later when we were frustrated that when we had add on tests that were performed later and imported were changing name of the previously requisitioned testing and IMPORTING OVER THE DATA. I could not get CT to come to the table to work it out!
Digital x-ray. AGFA CR10. Seemed to work well at first. Images then poor quality intermittently, then regularly (under then over exposed, lines in the images, etc). CT assured us they had reported to AGFA and were working with them. HOURS of tech time wasted doing testing, software installation, updates, etc. Finally, 14 mos AFTER we purchased (warranty of 1 yr), it completely failed-would not work at all right before Labor Day weekend. CT said nothing they could do. After repeated calls, they finally gave me contact info for AGFA. Initially was told it would be minimum of [SENSITIVE CONTENT HIDDEN] to even come out & likely [SENSITIVE CONTENT HIDDEN] or more to repair. Asked AGFA what reports they had from CT on the issue. Only 2 were the most recent and another about 18mos previously with our serial number but registered to an urgent care facility in MA or somewhere?!! Whuuut?? Had to solve myself with AGFA and local agent. Unit defective and had been. Got replacement thru AGFA & local support, NOT CT. No help at all from CT.
Records lost, patient files going into other patient files without anyone moving them... On and on. I have hundreds of emails to CT over the 2 years we tried to use. Finally had to scrap it and decide to invest in completely different software. DO NOT BUY THIS SOFTWARE! Antiquated OS!!!

Vorteile:

Absolutely NOTHING.

Nachteile:

EVERYTHING. It is written in Omnis which was initially competing (back in the 90s) with File Maker Pro. You probably can guess who won that race. Omnis has very little support now because it's not profitable.

Antwort von ClienTrax Software

vor 2 Jahren

I am sorry you had this experience. I know that all of us here at ClienTrax did our best to help you. I personally took many calls from you during off hours. We sent trainers back to your facility at no additional cost to you. I think the experience would have much better for you overall, if you had not experienced so much staff turnover. In regard to your comment about Omnis. We have found this platform to perform very well for many years. I am not sure what you have based your comment about Omnis not being profitable. You can see by many of our 5 Star Plus reviews, that most users do not have the same experience. Best of luck with your future endeavors!

Rebecca
Owner Veterinarian in USA
Tierarzt, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Workhorse software!

4,0 vor 2 Jahren

Kommentare: I have found the software to be easy to use, new staff have little trouble learning it. Our MR are completely computerized and I love the medical records system. I have found the support to be invaluable as all software can have problems from time to time. It is a great program and works wonderfully for me.

Vorteile:

I became a Clientrax user in 1999. The company has grown a lot since then and so has my business. I opted for the basics as a new clinic with budget constraints. Clientrax had an abundance of options and tabs that I was not using. The software has always met the needs of my growing practice.

Nachteile:

The only problem we have experienced is importing imaging and I think that is because we do not use their cloud services.

Antwort von ClienTrax Software

vor 2 Jahren

Hello Rebecca, Thanks for the review! You can import images into the Medical Record image tab at the click of button even if you do not have our PACS system. You can attach any image file (radiograph, ultrasound, photos, etc.) to a medical record via the Red buttons on the image tab to insert a single image, a series of images, or a side-by-side comparison. We find the side-by-side excellent for client education, such as before and after photos in patient care. This works great to educate why dental cleanings are important! Even though you can insert images without our Cloud Services Module, we do offer DICOM PACS Integration for managing digital X-Rays, Ultrasound, etc. This provides for being able to order image from ClienTrax, and have then automatically import into the record from which they were ordered. This system includes a DICOM viewer so that all images can be viewed in their native software.

Robert
Practice Owner in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

We have used ClienTrax for over 5 years and have been a very satisfied customer since day one.

5,0 vor 6 Jahren

Vorteile:

INTEGRATION. ClienTrax Cloud Services is a very valuable offering. Our clients can schedule appointments in real time 24/7/365. So much more that a simple email request for an appointment. The client survey tool is also extremely useful. Additionally, the Merchant Services integration is a time save and a good value. Laboratory and Imaging results are efficiently downloaded into the patient record, putting all information into a well organized chart. The ClienTrax team works hard to keep the program current and provide real problem solving solutions in an ever changing environment. Additionally, the reports generated have all the information needed to make business decisions. There is also the ability to customize reports, when needed.

Nachteile:

The only con would be to really spend some time thinking about your practice workflow before changing to a new software. There are many useful tips and tools within ClienTrax that can improve practice efficiency when utilized correctly, with prior planning. The only change I would have made would have been spending more time planning our conversion, to better utilize the ClienTrax strengths sooner.

Antwort von ClienTrax Software

vor 6 Jahren

Dr. Knapp Thank you so much for the great review! We greatly appreciate your business and we strive to do our very best to support your progressive and busy practice!

David
Owner in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Solid Practice Management Software and Support

5,0 vor 6 Jahren

Vorteile:

I love ClienTrax! This program has all the latest features to streamline all of my hospital logistical needs. I'm very happy with the flawless integration with all of my digital and blood equipment as well as outside lab results. My clients comment on how easy it is to make online appointments and I'm thrilled that it happens in real-time. The reminders and client communications are fully automated, set it up and forget it. By using the accounting, payroll, inventory and all the business features, I have more time to concentrate on my patients and clients. Customer service is always there for me and will listen to any improvements or ideas I have. The bottom line is having ClienTrax saves time and money.

Nachteile:

Perhaps more frequent updates. As with any management software, it does take time to properly set up. Don't take shortcuts.

Antwort von ClienTrax Software

vor 2 Jahren

Hello David, Thanks so much for the great review! We strive to provide the best technical solutions to your practice, and we appreciate you as a "power user" of ClienTrax software. We appreciate you giving the tip to others to not take shortcuts on the setup! To help setup go more quickly, our support team has plenty of experience with other users to be able to explain the options, and why other users have chosen what they have. Please feel free to call us with any questions to make sure ClienTrax is set optimally for the way you want to run your business.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Tierarzt, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Clientrax as Veterinary Organization and System

4,0 vor 4 Jahren

Kommentare: The Clientrax systems provide all of the necessary features to complete the job of a medical receptionist, allows multiple jobs to be completed simultaneously, and displays all information clearly. I would definitely recommend it.

Vorteile:

This software gives users multiple options for achieving one task, such as adding patient and client information or creating and scheduling a new appointment. Additionally, the customer service team and the system are wonderful and I always have my problems resolved, sometimes even when they don't involve the Clientrax software, promptly.

Nachteile:

It takes some time to get used to this system and because there are multiple ways of achieving one goal, there can be a learning curve when first using the software.

Antwort von ClienTrax Software

vor 2 Jahren

Thank you for the great review! Yes, we do provide multiple options to complete certain tasks because we strongly believe it is not our job to tell you how to run your business, but rather help you run your business the way you wish. For example, one way of starting a medical record (from the appointment check in) might be best for wellness clinics, where being able to start a medical record on the fly (such as by simply selecting template in the exam room at the time of the exam) might be best for emergency clinics. Therefore, our support team should be trying to ascertain your work flow, and teach the method that best matches that flow, rather than your staff needing to learn every possible way to accomplish a single task. We try not to restrict your work flow to "our" way of doing things, but rather to be as flexible as is reasonable in a "prepackaged" software to let you run your business YOUR way.

Miro
President in Kanada
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to use , dependable soft ware and great support.

5,0 vor 6 Jahren

Vorteile:

Had used Clientrax in previous hospital. Had attempted a different software in new practice but switched back to Clientrax within 2 weeks. The software is easy to learn for new users and every function . Having way too many features as we have found in the other software does complicate matters. We prefer a one step/click to get to where we want to go which Clientrax does.

Nachteile:

The software is pretty straight forward and some may scoff at its simplicity and may find it a little out dated but for what our practice requires of it and it is quite good enough.

Antwort von ClienTrax Software

vor 2 Jahren

Hello Miro, Thanks so much for the great review! We do strive to make ClienTrax as easy to use as possible. But simple doesn't mean we are not loaded with features! We provide for everything a veterinary practice needs from their practice management software, from the most simple client invoice or reminder to the most complex medical records. We listen to the needs of our users and try to make even the most complex tasks simple for the user to accomplish. We are sorry you had such a terrible experience with the other software supplier!

Mark
Veterinarian in USA
Tierarzt, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Upbeat on Clientrax

5,0 letztes Jahr

Kommentare: Moved from Intravet to ClienTrax 8 to 9 years ago. Offers integrated credit card processing. Currently using TalkAToo to supplement the creation of text statements on the invoices. Clients get 3 + repetitions of the information. Lab and radiology integration

Vorteile:

Ease to use. Constantly being updated. Once purchased new builds are placed and sometimes offered as trials. New Staff are brought up to speed rapidly.

Nachteile:

Able to repeat an invoice, especially important for multiple patients by the same owner. Cannot do this at present. Especially important with large animal visits.

Miranda
Practice Manager in USA
Tierarzt, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Clientrax offers solutions, and functionality for everyday tasks

4,0 vor 2 Jahren

Kommentare: Templates make is easy to put in exam notes. Integrated payment software is a plus. Easy to schedule appointments, color coding system lets staff know what to expect at a glance.

Vorteile:

Ease of appointment scheduling, and color coding the appointments by type. Templates for medical exam notes, so it is more efficient to enter exam notes and recommendations

Nachteile:

Reports aren't always the information needed. Can be challenging to locate, from the reporting menu, the report you're seeking.

Antwort von ClienTrax Software

vor 2 Jahren

Hello Miranda, Thank you for the great review! We appreciate that you like the way we have designed appointments and medical records. We understand that with over 200 hard coded reports and endless query possibilities, it can be hard to find or remember the best way to get what information. We absolutely expect people to call when they don't know what report to use or where to find it. That is help we can usually provide quickly and easily, so it is nice to have a quick call to break up more involved calls. You are welcome to call any time to ask where to find a report that gives you the info you are looking for.

Dean
DVM in USA
Tierarzt, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Used this for almost 20 years loved it at first and before they updated and upgraded horrible since

2,0 vor 7 Jahren

Kommentare: ease of use and its familiar

Vorteile:

Easy to use, and workflow. was great in the beginning but after they upgraded and reorganized the company everything else has gone south

Nachteile:

Support is rude unhelpful and always says its you system your network or something besides their software and its repeated unresolved issues that keep surfacing. When I orignally purchased it service was great, friendly and efficient. The older version were much better the current version I hate should be the opposite. Original prices and yearly support was great now for what you get it is and have to put up with it is horrible and expensive

Antwort von ClienTrax Software

vor 6 Jahren

Dr. all of us here appreciate your review and we strive to become better as we grow. Shortly after this review was posted I can see that our Support team worked with you to resolve your system issues. We found that the issues that you were having was the result of your local PC¿s having both local user accounts and email log in accounts. This created issues with your PC¿s sharing printers as your email log in account changed passwords. This would then disable the shared Windows printer on the PC that other systems were using. We created a local user account with a user name and password to help the issues of sharing resources. The ClienTrax software program depends on PC and printer setup to work properly. If these settings are not sharing resources (printers) correctly it can make for a frustrating experience in any practice management software. If you do not have a local IT resource to setup a consistent PC and printer setup for you ClienTrax does sell and support PC's.

Ktanaw
Practice Manager in USA
Tierarzt, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Inconsistent & Lacks Follow Through

1,0 vor 6 Jahren

Kommentare: We had a software system.

Vorteile:

The basic software is cheaper than many other companies. You get what you pay for though, and it is not worth the hassle.

Nachteile:

- Constantly needs updating and everytime we updated, we would lose some piece of information. This has been particularly true since they updated to their "newer" version. -Support is very difficult to contact or get a response from. We literally did not get a response from them for MONTHS until we showed up at their booth at a conference. -It is not intuitive or user-friendly. You have to click on a LOT of buttons to get anything done. So anyone new needs a LOT of training to understand the ins and outs of the system just to check someone in or bill them out. - The clock in/out feature will clock your employee in or out each time they log in to put something in a patient file. It reeked havoc on our time sheets and had a serious impact on morale because employees needed to edit their time sheets daily and it caused a lot of frustration.

Antwort von ClienTrax Software

vor 6 Jahren

Ktanaw- I am sorry you had a bad experience. You can tell by the numerous 5 Star Reviews this is not a typical customer experience.

Mackenzie
Office manager in USA
Tierarzt, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Hard to get used to but wonderful once you do!

5,0 vor 6 Jahren

Vorteile:

So many features and always new updates and they customer support is like no other. Always get my problem solved and quickly. Always willing to help!

Nachteile:

Occasionally hard to use or find something but still love it The pros outweigh the cons in this situation

Antwort von ClienTrax Software

vor 2 Jahren

Hello Mackenzie, Thanks so much for the awesome review! We are happy to be able to help your practice care for you patients. I hope that when you run into situations where you cannot find something or find it hard to do, that you call ClienTrax Support for assistance. We have often found that when a user is having difficulty with a feature, it is because they are still used to their previous software, so they expect the function to be more difficult than it is in ClienTrax, so they can't believe it would be as simple as it truly is, and look for a more complicated way to achieve the goal. We are always willing to listen to what your end goal is, and advise you on the best way to achieve that goal.

beverly
Hospital Manager in Kanada
Tierarzt, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I recommend ClienTrax

5,0 vor 2 Jahren

Vorteile:

I find the product user friendly, I have been using it for 15 years, I find the service very friendly and helpful. Everything you need for vet business in one program.

Nachteile:

ClienTrax is not set up for direct payment with insurances for clients

Antwort von ClienTrax Software

vor 2 Jahren

Hello Beverly, Thank you for the great review AND for your and Dr. M's longstanding experience and input. It has been joy to be a part of helping you take care of your patients. ClienTrax does have a new (as of early 2021) integration with Petegrity to automatically submit claims with a single click to 9 different insurance companies and counting. We would like to add Trupanion to the growing list of insurers we work with, but they need to be willing to work with Petegrity like the other insurers. ClienTrax is the only Veterinary Software that is currently integrated with Petegrity.

Anthony
Owner in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Have used Clientrax over 20 years, easy to use, good support, cost effective, and stays up to date.

5,0 vor 6 Jahren

Kommentare: The vendor has negotiated some great integrations with credit card processors.

Vorteile:

Very Intuitive, quick learning curve for new employees, payroll functions well! Ongoing support, Updated often, very economical yearly maintenance fee!

Nachteile:

Some updates have to work out glitches, guess that is true for any software. Some laboratories and in-house blood machines don't integrate well.

Antwort von ClienTrax Software

vor 6 Jahren

Dr. Stansbury, thank you for the feedback on the ClienTrax software! ClienTrax currently has bi-directional integration with Antech, Heska, and Idexx lab products. The Abaxis equipment still requires a correct driver to be installed on a PC to the USB only device for integration. All of us here at ClienTrax look forward continuing to work with you and your team as technology changes and these integrated solutions become seamless.

Laura
Clinic Manager in USA
Tierarzt, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Veterinarian Clinic Managment Opinions

4,0 vor 11 Monaten

Kommentare: We have used this company as our primary Practice Managment System for many years and have found it to work well for the needs of our business.

Vorteile:

We appreciate the ease of learning this software and the quick customer service when things go awary.

Nachteile:

We know there are multiple technical glitches and we do not seem to recieve updates when we bring these to the attention to the technical team at ClienTrax.

Jessica
Practice Manager in USA
Tierarzt, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Customer Service

5,0 vor 5 Jahren

Kommentare: The customer service is incredible! I asked about the possibility of getting a handheld scanner to speed up check out for our customers and they were extremely helpful. After I purchased the scanner I wasn't sure how to get it up and running so I emailed them and the Vice President of the company answered my numerous emails and got me up and running and enhanced our customer's experience. Thanks guys!

Vorteile:

The software is very user friendly.

Nachteile:

I like everything about this software.

Antwort von ClienTrax Software

vor 2 Jahren

Hello Jessica, Thank you for the review! We appreciate you letting others know that you are happy with both the software and the support service. We are very happy to help you manage the practice!

Michael
Practice owner in USA
Tierarzt, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

This is a great product

5,0 vor 2 Jahren

Kommentare: Wonderful

Vorteile:

The software places emphasis on medical records over other factors. For a veterinarian there is not a better program out there.

Nachteile:

Sending records to specialists are less organized then they appear on the platform

Antwort von ClienTrax Software

vor 2 Jahren

Hello, Michael. Thank you for your review. We strive to stay on the cutting edge with our medical records so that we can help veterinarians show others that they stay on the cutting edge. Helping you help your patients is a high priority for us.

Cari
Office Manager in USA
Tierarzt, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Practice Management Software

4,0 vor 2 Jahren

Kommentare: We have had good success with Clientrax

Vorteile:

Clientrax is very user friendly, with great technical support

Nachteile:

The updates/upgrades are often times NOT an improvement

Antwort von ClienTrax Software

vor 2 Jahren

Hello Cari, Thank you for the review! Yes, we have really grown over the years as new technology becomes available in the veterinary business! We appreciate being your partner to help you take care of your patients all these years!

Jeff
Veterinarian in USA
Tierarzt, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Clientrax for mobile and soon stand alone practice management system.

5,0 vor 3 Jahren

Kommentare: My experience has been exceptional. Easy to learn and implement even on the fly so to speak. Customer service has been exceptional as have been software updates.

Vorteile:

The easy and simplicity of finding client and patient data is exceptional and intuitive. Accessing patient information and input patient data is also intuitive.

Nachteile:

I am not currently using it, but will be transitioning to it very soon.

Antwort von ClienTrax Software

vor 2 Jahren

Hello Jeff, Thank you for your raving review! We do strive to make ClienTrax simple and easy to use, while still offering a very powerful tool the help our clients serve their patients.

Randy
DVM in USA
Tierarzt, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent Software

5,0 vor 6 Jahren

Vorteile:

I certainly love everything, firstly is user friendly, the software has everything you need to run efficiently your practice, integration is all and in clientrax you have blood works, pictures, x-rays, etc . They also provides daily icloud recovery back-up system which is extremely helpful and important.

Antwort von ClienTrax Software

vor 6 Jahren

Thanks so much for the great review Dr. Dominguez. We appreciate your business!

Tammy
Director of Administration in Kanada
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

We have been using Clientrax for 20 years. It has grown with our business.

4,0 vor 6 Jahren

Vorteile:

I am still learning all the functions the program has to offer. If it isn't available the programmers are willing to listen add it

Nachteile:

The accounting portion within the program is a little weak. This seems to be something they are working on improving,

Antwort von ClienTrax Software

vor 6 Jahren

Thanks for the great review Tammy! We appreciate your business and do everything we can to support your successful and busy clinic!

Lori
Office Manager in USA
Tierarzt, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Wonderful Product

5,0 vor 2 Jahren

Vorteile:

Easy to set up and use. Customer support is very knowledgeable and helpful.

Nachteile:

Sometimes there are a few more steps then we would like.

Antwort von ClienTrax Software

vor 2 Jahren

Hello Lori, Thanks so much for the 5 star review! We appreciate you as a ClienTrax user. Please feel free to call into support to see if there is a shortcut for something you are trying to do.

Paul
Owner in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to use, great features including fully integrated digital radiography. Excellent tech support.

5,0 vor 6 Jahren

Vorteile:

Great features including full integration of radiographs. Robust tracking options, technical support is easy to contact and very responsive to correcting issues that may arise.

Antwort von ClienTrax Software

vor 6 Jahren

Thank you so much for your great review. As a long term user, we really appreciate your comments and your business!

Lorrie
Owner/ DVM in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Nothing but problems

1,0 vor 8 Jahren

Kommentare: I have used this software for eight years on Macs. It is buggy. It has cost me so much money in lost staff time and outside IT support. At one point it destroyed a number of medical records that could never be recovered.
I can't seem to get help with their support until I complain long and loud enough.
I am on the website seeking alternatives at this time.

Antwort von ClienTrax Software

vor 2 Jahren

We are sorry that you had a negative experience. You can tell buy our many 5 Star reviews that this is not typical.