Über abcoa Deal Pack

Behandelt Probleme, die für den erfolgreichen Betrieb deines Autohauses, Finanzunternehmens oder deines Service- und Ersatzteilbetriebs von entscheidender Bedeutung sind.

Erfahre mehr über abcoa Deal Pack

Vorteile:

ABCoA's investment in the most up-to-date state, federal, and accounting rules and regulations improves compliance, allowing the company to focus on meeting it's customer needs confidently.

Nachteile:

A little slow to print a page but that is a very minor complaint.

Bewertungen zu abcoa Deal Pack

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,6
Kundenservice
5,0
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,6

Weiterempfehlungsquote

9,1/10

abcoa Deal Pack hat eine Gesamtbewertung von 4,8 von 5 Sternen basierend auf 130 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (130)

Produktbewertung

Produktbewertung

Nutzung

Sortieren nach

Hast du abcoa Deal Pack bereits verwendet?

Teile deine Erfahrungen mit anderen Softwareinteressenten.

Nutzerbewertungen filtern (130)

Mark B.
Mark B.
GM in USA
Verifizierter Nutzer auf LinkedIn
Automotive, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Long time Deal Pack user

5 vor 3 Jahren

Kommentare: We have been with Deal Pack since 2003 it would be impossible to run this show without them

Vorteile:

1) Reporting - the pre-made reports are great and if there is something that is not there you can pull any data out that you choose. 2) Intergrated accounting. Makes life easier 3) Collections - You can run a collection call route as many times as you like and in many different orders 4) Inventory - Buying a car and adding to your inventory could not be easier. It will also set up payables to either cut a check or to floor plan 5) quick deal - Selling a car and transferring it over to your finance company in a blink of an eye

Nachteile:

Drawing a blank, any time we have had an issue they are fast to react and fix it.

Antwort von Advanced Business Computers of America

vor 3 Jahren

Thank you!!

Sandra S.
Controller in USA
Automotive, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Satisfied customer

5 letzten Monat Neu

Kommentare: I have been in the auto industry for over 20 years. I have used several different accounting systems and deal pack is one of the best.

Vorteile:

I like that o am able to navigate easily and produce quick results.

Nachteile:

I have no complaints about the software.

Antwort von Advanced Business Computers of America

vor 2 Wochen

Thank you for your review! We appreciate it!

Matthew B.
Collections Manager in USA
Automotive, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Matt Barrett

3 letzten Monat Neu

Vorteile:

Nothing stands out, it's a mediocre system.

Nachteile:

If you take your cursor off or leave it unattended for any period of time over a minute or 2 the entire program freezes. Constantly having to shut down software and reload

Mike I.
Accountant in USA
Finanzdienstleistungen, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Accounting dept. review

5 letzten Monat Neu

Kommentare: Excellent product and excellent customer service

Vorteile:

Executions and functions calculated automatically

Nachteile:

Cannot correct errors very easily. I would love to see a "delete" transaction function or be able to modify a transaction (other than the date).

Antwort von Advanced Business Computers of America

vor 4 Wochen

We appreciate your input!

Tammy B.
Executive Vice-President in USA
Finanzdienstleistungen, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Outstanding Company and Team

5 letzten Monat Neu

Kommentare: We could not ask for a better Company to work with. The team is outstanding and never make you feel you are a burden when questions and request arise. Their willingness to customize and/or make changes to the programming has been wonderful. It is evident that they truly care about their customers.

Vorteile:

Functionality, ease of use, reports production, ability to grow with the times

Nachteile:

We have found anything that we have not liked about the software

Antwort von Advanced Business Computers of America

vor 4 Wochen

Thank you for your lovely review! We hope to continue earning your business each day!

Dale M.
owner in USA
Automotive, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Owner

5 letzten Monat Neu

Kommentare: Great customer service and Flawless operation of software. After 17 years of using, Ive had no issues with software and accuracy.

Vorteile:

User Friendly and educated Customer Support.

Nachteile:

Would like a few more options with recurring payment module

Antwort von Advanced Business Computers of America

vor 4 Wochen

Thank you for your review Dale! Please let me know via email what additional recurring options you are thinking of. Thank you for allowing us to earn your business every day!

Paul C.
Owner in USA
Automotive, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Typically get what you pay for.

5 letzten Monat Neu

Kommentare: I get my financials in a more timely manner.

Vorteile:

Much more efficient than what we were using.

Nachteile:

Functions buttons could be more organized so as to increase efficiency.

Antwort von Advanced Business Computers of America

vor 4 Wochen

Thank you for your review! We really appreciate it!

Amy H.
Controller in USA
Automotive, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best Software for Buy Here-Pay Here Dealers

5 letzten Monat Neu

Kommentare: This company is continually trying to make it's products better and they have excellent customer service. They will try to accommodate any request you make, are completely efficient, and always friendly.

Vorteile:

Deal Pack software is easy to use, easy to learn, has features for all aspects of the business, and the customer service is excellent.

Nachteile:

I would say the thing I like lease about the software is the cost, but you get what you pay for, and that's why I am still with the company after almost 10 years. This software will never fail or let you down.

Antwort von Advanced Business Computers of America

vor 4 Wochen

Thank you for your review!!

Clayton B.
OWNER in USA
Automotive, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

20 year user and couldnt be happier. The product, and the team rock!

5 letzten Monat Neu

Kommentare: The team is top notch, and for 20 years we have been extremely happy. We spread the word constantly. We are not a BHPH but if you are, and dont have this product.... you're making a big mistake!

Vorteile:

The accounting is incredible... although we no longer use the fni portion on a regular basis, we once did and it is capable.

Nachteile:

it would be nice to have a service department option

Antwort von Advanced Business Computers of America

vor 4 Wochen

Thank you for the review!! We do have a Service & Parts Module, so please call or email me and we can schedule a demo!

Nick M.
President in USA
Automotive, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Review of ABCOA Deal Pack

5 letzten Monat Neu

Kommentare: They’ve been great overall. There have been some pricing issues but overall, great experience.

Vorteile:

It has solutions for every aspect of our business. It’s highly customizable. We have built countless custom reports. Staff is always willing to help with notifications.

Nachteile:

It’s very antiquated. You have to download software onto your computer to log in. You have to go through too many screens to pull reports.

Antwort von Advanced Business Computers of America

vor 2 Wochen

Thank you for your review!

Daimon E.
Operations Manager in USA
Finanzdienstleistungen, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great Value, Customizable and Excellent Customer Service

5 vor 2 Jahren

Kommentare: Very positive. My dedicated rep is very responsive and if she is not available, other support reps are great too. Frequent customer engagement is something they do well. They continue to improve with new features and communicate what things have been released or are in the pipeline. Webinars for additional training are really good.

Vorteile:

Great value for the money. Looked at other multiple other software companies before selecting this one and their staff was the deciding factor. Their staff actually understand accounting principles so they know how to answer hard questions. They took the time to speak with our accountants before we even signed our contract to make sure we all understood how to proceed. We have very specific accounting practices our company follows and they were able to accommodate all of our requests. Text messaging and email capabilities really helped lower delinquency and engage customers more. Custom reports can be tailored to your specific needs.

Nachteile:

Can be a little clunky/buggy to start but support team always resolves any issues very quickly and often times preemptively.

Antwort von Advanced Business Computers of America

vor 2 Jahren

Thank you for your review, we hope to continue to earn your complete satisfaction everyday and support future business growth. ABCoA is dedicated to serving your business and we thank you for being a valued client!

Irving D.
Owner in USA
Finanzdienstleistungen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

BHPH Operation - our experience

4 vor 2 Jahren

Kommentare: Frustrating at times, expensive for small businesses, but at the end of the day (with the help of Customer Support) it gets the job done. I feel the system could eventually get easy and intuitive for someone that is in it using it all the time. As with anything, it has its flaws, but overall it is a good tool to have at your disposal. The DMS programming is built on an older platform, so I feel it could benefit from an upgrade to a more intuitive and easy to use modern programming platform, but of course that could be a very expensive undertaking.

Vorteile:

Over all the DMS is a good tool to have as it integrates and connects the different sides of our business well. The basic functions as selling, creating a deal, posting, printing, etc. are all fairly linear and easy to follow. Basic reports are also easy to find and generate. Accounting is seamless and tracks accurately.

Nachteile:

This software is not intuitive, nor is it easy to understand, pick up, follow, or figure out on your own. The accounting portion accurately keeps track of money movements, but it is not as easy to use as other accounting software in the market. Many options and reports are "buried" under different screens, so those you don't use often are easy to forget and hard to find. We often find ourselves contacting customer support to try and figure out how to do, run, or fix mistakes. Kudos to the customer support team for their awesome help, [SENSITIVE CONTENT HIDDEN], etc., are all experts, great communicators and really know how to navigate the system. With out them it would be impossible to figure out.

Antwort von Advanced Business Computers of America

vor 2 Jahren

We offer unlimited free training, along with webinars and user conferences; we are available at your convenience to review the features specifically beneficial to your business--just give us a call! Thank you for your review!

Kevin V.
Controller in USA
Automotive, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great software with best in class support.

5 vor 2 Jahren

Vorteile:

We've been using DealPack for around 7 years and it's a great software. The primary reason we bought it was for the fully integrated accounting. Their support has been consistently excellent throughout the time we've been a customer. They're responsive and they always follow up. Best I've ever experienced. The reports are very customizable and provide tremendous flexibility.

Nachteile:

The current version has so many features that workflows can seem a little clunky.

Antwort von Advanced Business Computers of America

vor 2 Jahren

Please contact us so we can see what your current work flow is and make it easier for you!

Verifizierter Rezensent
Owner in USA
Verifizierter Nutzer auf LinkedIn
Automotive, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Product with Good Support, Confusing Contracts & Extra Fees For Days

5 vor 2 Jahren

Kommentare: Good people.

Vorteile:

It gets the job done and one of the few systems that uses Rule of 78's

Nachteile:

If you are one of those people that read every line of a contract before signing, don't even think about this product. I've purchased million dollar homes that didn't have this much paperwork. The contract is pages upon pages of legal mumbo jumbo that certainly seems designed to confuse instead of inform. Due to its complexity and length, we changed our minds about using this product several times before finally saying yes. You must also know that while the base price of this product is competitive, they tack fees onto everything. Lots of them. There is the base price, the monthly user fee, the "per deal" fee. They add up and end up making the system much more expensive than most if not all of their competitors.

Antwort von Advanced Business Computers of America

vor 2 Jahren

Thank you for your honest feedback! We try to make the contract easy to read and comprehensive, so nothing important is unaddressed. For instance, the contract codifies our belief that your data is your data and it will never be shared without your permission or held hostage if you decide to switch software. It may be lengthy, but if any point of our contract remains unclear, we are happy to address it with you. We strive for complete transparency--no gimmicks, got-yous, or fast-talking! Deal Pack is an incredibly robust application--a complete ecosystem serving multiple industries and business types. Rather than bundle everything together, Deal Pack's separately-priced features ensure you only pay for what you need. Many third-party integrations also have fees associated with them that we must pass on--but only to those using it. To help offset fees, our referral program allows you an ability to get your usage fees waived entirely! ABCoA is dedicated to serving your business!

David D.
Sr. VP in USA
Finanzdienstleistungen, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

User experience

5 vor 2 Jahren

Kommentare: Deal Pack has helped us streamline and automate many processes that were manual in the past thus increasing productivity.

Vorteile:

We converted over 2 years ago and can say that we have never looked back and glad we made the change. Our previous software was retired and when we choose a replacement I looked for a company that had experience in our space and was willing to work with us to enhance our productivity and Deal Pack has certainly outperformed our expectations. They listen and care about your business and they want you to succeed. A great company and family!

Nachteile:

The only this I would like to see is the expansion of the screen to accomodate newer larger displays

Antwort von Advanced Business Computers of America

vor 2 Jahren

Thank you!!

Joe G.
Owner in USA
Automotive, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great company and customer support

5 vor 2 Jahren

Vorteile:

We like the complete accounting from inventory management, sales to the collections module. GREAT real time reports. Customer support could not be better. Ability to track user activity to minimize mistakes and or abuse. Program is designed to grow with you from smaller single lot to multiple lots with a large portfolio. Also have great products that integrate with their software, specifically in the collections module.

Nachteile:

There isn't a lot to like. It's more complicated, but it does have a lot more ability, so it's a give and take. I am glad we chose this software. I don't like that the parts module is not automatically integrated with the software. Parts module is too expensive. It cost as much as the entire system its self. Need improvement on handing colleterial protection insurance. Really need to have the ability change the names of program fee 1 and or 2 to CPI, especially when if you don't enter it into the correct one, it causes huge accounting problems.

Antwort von Advanced Business Computers of America

vor 2 Jahren

Thank you for your review! To help offset fees, our referral program allows you an ability to get your usage fees waived entirely. We strive to be the best software for your business--providing service and value that far exceeds cost.

Brent W.
GM in USA
Automotive, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Deal Pack Review

5 vor 2 Jahren

Kommentare: Our overall experience has been great with Deal Pack. We do retail deals, Lease deals and subprime deals and their software handles them all.

Vorteile:

The software is very easy to use and has little issues. The software support is the best in the industry from what we have used in the past. The other part that went great was the conversion process. I have never been part of a conversion that went so well.

Nachteile:

Things I would encourage them to look at is pricing. I feel like it is priced a little high but understand it is a comprehensive system and that's not cheep. Another part i would like to see them address is the fact that you have to toggle back and forth between sales and the finance side. Our previous system would allow us to be able to build a deal and be able to take a payment with out closing what we were currently doing on the sales side. And lastly i would like to see them be a little more flexible on some of the fields when building a deal. There are some limits when naming certain fields when it comes to titling fees ect...

Antwort von Advanced Business Computers of America

vor 2 Jahren

Please give us a call so we can review the fields and make that easier for you. To help offset fees, our referral program allows you an ability to get your usage fees waived entirely! We strive to be the best software for your business - providing service and value that far exceeds cost. Thank you for your review!

Tina S.
Finance Manager in USA
Automotive, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Always there!

5 vor 2 Jahren

Kommentare: We run a LHPH and the software works very well for what we need. I think the software is overwhelming because there are so many options and things you can do with it. Which is the reason I gave it 4 stars in stead of 5 starts on the question about easy to use. Some of our staff still struggle catching on. When you add an employee you can set up their "security level" and block them from seeing anything you don't want them to. Nice feature.

Vorteile:

They have helped me more times than I can count when I have had an issue. Whether I call or email, someone gets back to me immediately. Everyone is friendly to deal with. The software itself can track everything imaginable, generates reports, runs the payments, and even helps with marketing.

Nachteile:

Paying for it! LOL But it is a good product. Safe and dependable. There are different fees for different things such as user fees, credit card processing fees, Book it out fees, cyclCrm fees & service/parts department fees (we not use the last 2 services service) But you would have the same thing with anyone. There are times they have programmed my docs with out charging me, which I appreciate. I have even had some IT issues that I thought was a Dealpack issue and it turned out it wasn't, but DealPack Support logged into my computer and fixed my issue for me anyway. That type of service in invaluable!

Antwort von Advanced Business Computers of America

vor 2 Jahren

Thank you for your review!

Isaac M.
Vice President in USA
Finanzdienstleistungen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Application and All in One

5 vor 2 Jahren

Kommentare: The turnover for their team is minimal. Same people has been running the show for many years. This is a good sign of well running company. I keep on running into all key peoples and owners during conferences and it's always great to see them again and connect.

Vorteile:

This application allows us to customize per our needs. The support team has been wonderful and the respond time has been minimal. Sometimes i get a respond to an email on Sundays as well. I have been using this software in 2 other companies which I have worked for. I have been with Deal Pack since 2006 and saw the growth they have experienced over many years. This software will do anything and everything that Car Dealership and Finance Company will need. Love the accounting module that comes with it. This will record every transaction and in few clicks, you can get any financial reports you need. There are so many reports available for you to better run your business and overall ease of use is great. I also love the collection module that allows for good collection results.

Nachteile:

Not much not to like! However, I would like deal pack to become web based so logging in will be much easier and this will make it easy to install in any device.

Antwort von Advanced Business Computers of America

vor 2 Jahren

Deal Pack Web is now available and accessed using an Internet browser (no RDP connection required). Please give us a call as we will be happy to show you around!

Mike C.
President in USA
Automotive, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Used this software for almost 5 years

5 vor 2 Jahren

Kommentare: Good software. nothings perfect but this is an overall good solution.

Vorteile:

Very versatile. Does everything! I run my used car dealership selling 100+cars a month along with my 500+ account finance company. Very robust software.

Nachteile:

The desking tools for making deals is totally inadequate and we use a different software (Promax) for our desking and CRM. Posting deals and seeing profit on each deal is antiquated and requires you to break out each deal by hand.

Antwort von Advanced Business Computers of America

vor 2 Jahren

We offer an incredibly robust CRM package and deal desking section. Please call us at your convenience to review our current features, and if we are missing any features that you need, let us show you how quickly we can add them!

Jessica J.
President in USA
Automotive, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Deal Pack had all of the features we were looking for.

5 vor 2 Jahren

Kommentare: If you are looking for an all in one software this one can do it. Also, their customer service is exceptional! They are all very friendly and extremely knowledgeable.

Vorteile:

We are a BHPH business that also has a service department. We were wanting software that could integrate accounting, sales, finance and service. We found it with DealPack.

Nachteile:

It is a very complex software, because of all of the features there are several aspects of the software to learn. I only mention it as a con because it really can do it all, you just have to put the time in to learn it.

Antwort von Advanced Business Computers of America

vor 2 Jahren

Thank you so very much for your review! We offer unlimited free training, along with webinars, and user conferences; we are available at your convenience to review those features specifically beneficial to your business. Give us a call; we are here to help!

Colin T.
Controller in USA
Bankwesen, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

J.J. Best Loan Servicing Using abcoa Deal Pack

5 vor 2 Jahren

Kommentare: The most important benefits that we have realized are speed and accuracy in processing loan payments and reporting internally and to customers.

Vorteile:

We implemented Deal Pack in late 2017 for a relatively small classic car loan portfolio that we serviced in-house using Excel rather than selling to banks like we do with most of the loans that we make. The implementation for already-existing loans was a bit time consuming but very straightforward. Deal Pack was a huge improvement in our ability to accurately and professionally service these loans and new loans that we have since serviced in-house. Processing payments for our customers is fast and its ability to send e-mail receipts is a big time saver. The system's built-in reports are excellent as is the report customization feature. The Help feature is always helpful and complete, as well. On the occasions when we need to call the Deal Pack technical support team, they are always knowledgeable and quick to respond in solving issues.

Nachteile:

No difficulties have been encountered with the product. As stated above, when questions have arisen, such as how to build in a customized delinquency letter, the technical support team has been very knowledgeable and helpful.

Antwort von Advanced Business Computers of America

vor 2 Jahren

Thank you!!

Logan R.
President in USA
Finanzdienstleistungen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Best Software in the Industry

5 vor 2 Jahren

Kommentare: Great experience.

Vorteile:

The software is the most user friendly software my company and I have ever used. It has many robust features that make scalability a non issue. The segregated modules within the software make employee training very easy.

Nachteile:

Visual appearance and reporting limitations.

Antwort von Advanced Business Computers of America

vor 2 Jahren

Thank you so very much for your review!

Doug A.
CFO in USA
Automotive, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Long-time Deal Pack Client

4 vor 2 Jahren

Kommentare: Deal pack has been our primary software vendor since 2010 and we've used been a customer since 2003. They are a solid vendor to work with for this type of software. They are one of the few vendors in this market that have lasted.

Vorteile:

It has an integrated general ledger with real time accounting which is highly unusual. The company is committed to improving the software and is updating it continuously. The support is excellent, all of their staff are very pleasant, professional and knowledgeable. It is a very complete package.

Nachteile:

If you have a lot of users, it is quite expensive. The Service & Parts module could be improved upon, although, they have made numerous enhancements at our request.

Antwort von Advanced Business Computers of America

vor 2 Jahren

Thank you for your review!

Matt G.
Chief Financial Officer in USA
Finanzdienstleistungen, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Worry Free Loan Servicing and Accounting

5 vor 2 Jahren

Kommentare: Our experience has been stellar. From the first day we toured the facility and went through the demo to literally this morning's communication on a report modification, the experience has been positive and productive. Plus, the ability to have all of the data our auditors need in a format that involves very little time to accumulate has been a tremendous efficiency bonus.

Vorteile:

1. Handles all the blocking and tackling as expected; 2. Handles some more complicated items others can't handle; 3. Nice backend accounting, receivables and payables modules means not having to link up to a separate accounting software; 4. Knowledgeable and friendly support team.

Nachteile:

1. Would like a little more flexibility to create reports. While it is possible to create a million different reports, the ability to then filter those column selections prior to running the report would save time in processing and yield the exact information requested without further modification.

Antwort von Advanced Business Computers of America

vor 2 Jahren

Your success specialist would be happy to show you how to filter down your reports. Thank you very much for your review!