Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Über WhatsUp Gold

Erhalten Sie auf einen Blick Informationen zum Status und zur Leistung von Netzwerkgeräten, Servern, Speicher und WLAN.

Erfahre mehr über WhatsUp Gold

Vorteile:

It integrates well with PagerDuty and covers the bulk of our monitoring needs.

Nachteile:

Navigating through the Web interface is little difficult as it has many options and you need to drill down to get to the information you need.

Bewertungen zu WhatsUp Gold

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,2
Kundenservice
4,4
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,3

Weiterempfehlungsquote

8,4/10

WhatsUp Gold hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 223 Nutzerbewertungen auf Capterra.

Hast du WhatsUp Gold bereits verwendet?

Teile deine Erfahrungen mit anderen Softwareinteressenten.

Nutzerbewertungen filtern (223)

Jaime Isai
Jaime Isai
Senior Network Engineer in El Salvador
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

WhatsUp Gold best Network Monitoring System

5,0 vor 2 Jahren

Kommentare: Excellent experience, I can't complaint. It's a must have tool for every organization to perform a better approach in advance and to have a full network visibility.

Vorteile:

It is easy to implement and use. It enables you to map all of your network devices and access them thru it. It helps you to have a full visibility of all of your network. You can also set the performance alerts at your critical devices as servers, switches, routers and firewalls. It helps you to get the bandwidth monitoring by devices and applications.

Nachteile:

It will be great to have a full library of MIBs for all network security devices and not having to look by each brand site.

Kristina
Sys Admin in USA
Maschinerie, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

WhatsUp Gold Review

5,0 vor 4 Jahren

Kommentare: After everything was set up, we have had almost no issues. The customer support is great and the reps are great. The software has free updates which is awesome and the community board is very helpful. I would recommend this product to any IT environment that is looking for network monitoring solution.

Vorteile:

It fits exactly what we need it to do. Monitor our devices and send us alerts when there is an issue. The schematic is also very helpful because we have it broken down into locations and grouped together to make things easier to use. It is also very helpful to put in all the information we have into the details of the device so that its all in one place. It helps us stay organized!

Nachteile:

The set up was atrocious. We had to run a scan like 6 times to find everything. Eventually I had to add things in one by one which took forever. It is not simple to use. You have to really understand the icons and how things are linked within the software. I wished there was better documentation and videos about this. Especially with the setup. The whole installation and setup was a nightmare.

Jim
Network Engineer in USA
Personalbeschaffung & -besetzung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

WhatsUp Gold

3,0 vor 4 Jahren

Kommentare: We use Whatsup Gold to proactively tell us when something is wrong before users start complaining. It has served us well in this capacity
We use WUG thresholds and netflow data to determine when business (and non-business) processes are interfering with user performance at our branches with limited network capacity. We use the netflow data and work with the branch to have the offending processes eliminated or moved to afterhours when there is no user impact.
We use thresholds and dashboard graphs to provide capacity planning information.
Overall WhatsUp Gold has been a mixed bag for us. There have been failed upgrades and bugs that cost us time. Page rendering is adequate at best and frustrating at its worst. But is has provided the monitoring alerting, and capacity planning that we need to stay ahead.

Vorteile:

The ease of adding a device, and getting monitors configured with alerts is what like best. To go from no monitoring to getting a text/email when something goes wrong is relatively easy with this product. The ease of putting specific graph items on a page (dashboard) is also very useful.

Nachteile:

The biggest problem with this product is the performance/capacity of the product to generate graphs. Using java to fetch data from the database to paint pages is slow. I can collect 500,000 data items and generate 100,000 graphs without much horsepower with a tool like CACTI which uses php and flat text rrd files to paint the graph. I can put ten times as many graphs on a page and it still paints 10 times faster. This performance limitation is the biggest week point between your products and the competition. I maintain a CACTI server to do the heavy lifting for graphing high density interface switches in the data centers because WUG is too slow. The thing that I like least about the software is the inability of the administrator to manage other users views. and the lack of an anonymous view. You want to be able to give upper management a link to click on to see pretty graphs and charts. They do not want to have to log in. And you do not want them messing up the view so it constantly has to be fixed. Logging in as admin, changing the users rights, logging out,logging in as the user, changing the dashboard, logging out, logging in as the admin and setting the rights back, is a lousy way to have to manage this.

Ray
Global Technical Operations Manager in USA
Finanzdienstleistungen, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

WUG CRA Experience

5,0 vor 4 Jahren

Kommentare: Alerting and allowing us to be proactive on issues is main focus and WUG has allowed my team to accomplish that goal. Reporting/automating reports and providing different practices within CRA the option of personalized dashboards to gauge performance has been a favorite offering from IT to our end users.

Vorteile:

Goes without saying that it is easy to implement, intuitive and easy to manage. Dashboards and views are ++++

Nachteile:

been using WUG for over 10years and have brought in to 3 different companies i've worked for---to date, i haven't found anything I dislike.

Antwort von Progress Software

vor 4 Jahren

Thank you for the review and for being a valued customer.

Mark
Network Administrator in USA
Landwirtschaft, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

WhatsUp Gold Replaces Monitoring Service

4,0 vor 4 Jahren

Kommentare: WhatsUP gold is monitoring the same things, if not more, than an IT services company was doing for about $500/mo. This saved us a huge amount of money in the long run and was totally worth the configuration issues we had.

Vorteile:

Customizable to monitor only the network parts/components that we wanted monitored. Able to set it to send email and SMS (via email) alerts to multiple users.

Nachteile:

Network discovery was a bit slow and clunky. After a network change we had to delete the current monitors and do a complete re-scan or it doubled up the devices.

Tom
IT Director in USA
Staatsverwaltung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Legacy WUG user

4,0 vor 4 Jahren

Kommentare: We are proactively monitoring network, server and application infrastructure in a way that allows for pro-active maintenance and reporting. It allows us to view and manage IT assets easily, I only wish I had more time to utilize more of it's features.

Vorteile:

It provides a nice visual representation of the health of your IT infrastructure environment and allows for the easy drilling down into details that are needed. It is full of features and information and allows for proactive monitoring.

Nachteile:

Nothing specifically at this time.

Doug
Director of IT in USA
Einzelhandel, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

WhatsUp Gold Application Review

5,0 vor 2 Jahren

Vorteile:

WhatsUp Gold is easy to use and gives us great visibility into our Network and Servers. The discovery of devices has been very helpful. The alerts and reporting have been very helpful.

Nachteile:

It took a little while to learn to navigate the software but once you learn the layout you can move around quickly and find the information needed.

Dorian
Global Systems Architect in USA
Versorgungsunternehmen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great program for monitoring and maintaining your IT infrastructure

5,0 vor 4 Jahren

Vorteile:

Basic installation and configuration of WUG is very easy. Out of the box, there are many monitors that can be set up without a large amount of experience. The titles and tooltips make setting up the initial software package very simple.

Nachteile:

Adding non-default alerts seem to be a little more difficult than should be.

Craig
Owner in USA
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Easy to configure, customize and implement

4,0 vor 4 Jahren

Kommentare: Wonderful product and reasonably priced compared to other commercial solutions.

Vorteile:

Ability to setup proactive alerts based upon custom application monitors, to provide notification to key support individuals of critical process failures.

Nachteile:

Web interface can sometimes be slow and/or require clearing cache and refreshing.

Steve
AVP/Network Infrastructure Manager in USA
Bankwesen, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Provides Well Rounded View

5,0 vor 3 Jahren

Kommentare: We are currently enjoying the benefits of using WUG.

Vorteile:

Scanning ping-able assets to monitor for status, uptime, performance is extremely helpful to the IT team and allows us to be proactive instead of reactive.

Nachteile:

I would like to see or learn how I can more easily configure multiple assets with performance, active, and passive monitors.

RJ
Infrastructure Operations Manager in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

wug 17&18 has an overall better interface that is responsive, a few minor fixes will make it aweso

4,0 vor 6 Jahren

Vorteile:

The device cards are a nice addition; quickly access common features. Creating dashboard is much easier now than in previous version; more flexible. I like how things are now grouped together, e.g. accessing logs you don't have to go to 3-4 different locations. Searching for devices is great!

Nachteile:

Device roles and discovery could use some work. need to be able finding monitors in library is cumbersome, need a way to search or jump alphabetically Device types were remove, new versions don't support changing OS type Need a way to create dynamic HTTPS content monitor, meaning you could hit an address like so : http://%device.Hostname/NmConsole (hostname is not supported, only address) HTTPS TCP monitors only support SSL TLS 1.0 I spend a lot of time hitting F5 to refresh the browser because the change I just made is not reflected. you can drag and drop devices - need an easier way to manage groups. Need a way to pin favorite groups in navigation pane. When you are on device status page from my network you have to click back button 3-4 times to return to the my network page. Would like to see more youtube videos on how to use the newer version; would be a great way to deliver user training. I would like the ability to delete a device from the devices properties page.

Antwort von Progress Software

vor 6 Jahren

Hi, Thanks so much for the kind words! We're delighted that you're enjoying WhatsUp Gold and we love hearing about how you're using it. Please note that we do have a number of videos on Youtube that go into detail on our most recent release WhatsUp Gold 2018 as well as a Quick Tips series of how-to videos here: https://www.youtube.com/watch?v=MmaOx9MsMEQ. If you have further questions about using WhatsUp Gold please feel free to contact us directly or visit our online Community for more help. Thanks again for using WhatsUp Gold.

Evan
AVP - Network Manager in USA
Bankwesen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

WhatsUp Gold

5,0 vor 3 Jahren

Kommentare: It has been a positive one. I have used WUG for about 7 years now.

Vorteile:

Configuration Management, Monitoring and the Dashboards.

Nachteile:

The reporting is lacking as I feel like it hasn't been updated in some time. The manner in which reports are sent via email can be sloppy at times and the actual reporting options are limited.

Chad
Systems Administrator in USA
Informationstechnologie & -dienste, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

WhatsUp Gold is great to alert on all types of devices

5,0 vor 6 Jahren

Kommentare: Benefit of proactively maintaining the full network

Vorteile:

It allows me to monitor all of the network remotely. I'm able to monitor switches, websites, computers, temperature, etc. I just need to only look at my email to be able to see down statuses of devices

Nachteile:

Taking the time to research how to configure monitoring takes up a lot of my time. Wish there were more instructional videos.

Antwort von Progress Software

vor 6 Jahren

Hi and thanks so much for the kind words! We¿re delighted that you¿re enjoying WhatsUp Gold and we love hearing about how you¿re using it. Please note that we do have a number of videos on Youtube that go into detail on our most recent release WhatsUp Gold 2018 as well as a Quick Tips series of how-to videos here: https://www.youtube.com/channel/UCS2lCWFrs4paSSNpe1JnTnQ If you have further questions about using WhatsUp Gold please feel free to contact us directly or visit our online Community at commmunity.ipswitch.com for more help. Thanks again for using WhatsUp Gold.

JAMES
Network Manager in USA
Staatsverwaltung, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great monitoring, alerting and switch config backup

5,0 vor 4 Jahren

Kommentare: Running it for over 4 years and it never went down.
Reliable alerting once you get it setup.

Vorteile:

Automated Switch config backups. Great monitoring and alerting systems. Easy viewing and great for displaying on a monitor.

Nachteile:

Complicated alarm setup. No mobile option.

Antwort von Progress Software

vor 3 Jahren

Thank you for the review and for being a valued customer.

Raul
VP & Director of IT in USA
Bankwesen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Quick & Easy

4,0 vor 4 Jahren

Vorteile:

We deployed this in less than a day and had it configured pretty well in a few days.

Nachteile:

The licensing is a bit complicated, so that took some time before deploying it to make sure we had the right license.

Antwort von Progress Software

vor 3 Jahren

Thank you for the review and for being a valued customer.

Chuck
Network and Security Specialist in USA
Bildungsmanagement, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great software for network monitoring!

4,0 vor 3 Jahren

Kommentare: It's great to monitor the network and get the notifications, but we really miss the scrolling maps.

Vorteile:

We've been using What's Up Gold for almost 2 decades and it works well. It helps keep our users happy and less unexpected service calls.

Nachteile:

We don't like that it doesn't offer the scrolling maps like we had prior. We upgraded from an older version that we used to have the scrolling maps on a large LCD monitor in our NOC so our techs could identify faults easily. The newest edition of this software doesn't have it. Seems rather resource intensive too (server side).

Bernie
Network Manager in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I use it everyday for the past 15 years. Earlier versions were a bit easier to understand.

4,0 vor 6 Jahren

Vorteile:

I like the graphics. The graphs are great. The product does a lot. It is familiar to me as I've used WUG since 1998

Nachteile:

The product is complex to setup. I need direction/training on all that it can do as it is no longer obvious.

Antwort von Progress Software

vor 6 Jahren

Hi and thanks so much for the kind words! We¿re delighted that you¿re enjoying WhatsUp Gold and we love hearing about how you¿re using it. Please note that we do have a number of videos on Youtube that go into detail on our most recent release WhatsUp Gold 2018 as well as a Quick Tips series of how-to videos here: https://www.youtube.com/channel/UCS2lCWFrs4paSSNpe1JnTnQ If you have further questions about using WhatsUp Gold please feel free to contact us directly or visit our online Community at commmunity.ipswitch.com for more help. Thanks again for using WhatsUp Gold.

Matt
IT Director in USA
Lebensmittelproduktion, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

It works

3,0 vor 4 Jahren

Vorteile:

I am able to create a visualized drawing of our manufacturing plant which gives me quick visual cues when critical machinery or services are down.

Nachteile:

Configuration can be quite overwhelming and the need to touch each host individually to customize its monitoring can take a long time to get the system setup the way you want it.

Alkesh
Network Manager in USA
Rechtsberatung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Decent Product but needs some improvments

3,0 vor 4 Jahren

Kommentare: It's mixed, I was happy with the product before version 19. That I when things went downhill. It was an great product then.

Vorteile:

I like the GUI and ability to navigate easily from page to page.

Nachteile:

The configuration and scanning features need improvement. There are short comings that make it challenging for a larger organization with 50+ subnets. You can setup 1 daily scan, support says you have to setup 1 scan per subnet and they cant run concurrently, with only 25 hours in a day, how do you scan each subnet on a daily basis? You cant.

Antwort von Progress Software

vor 4 Jahren

Thank you for the review and for being a valued customer.

David
CIO in USA
Anwaltskanzlei, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

WhatsUp gold is a good bare bones monitoring tool. The UI and UX is probably one of the worst

4,0 vor 6 Jahren

Kommentare: Provides basic reporting. What you see is sometimes what you get, but there could be so much more potential with the product.

Vorteile:

the product is not expensive. The ease of use has slightly improved. Upgrades and patches are no longer a problem like they were in the past.

Nachteile:

I don't trust the alerting The UI and UX is terrible. The dashboards you can create are extremely limiting There doesn't seem to be any built-in "hey you haven't been alerting on X,Y,Z, but you should because our other customers do and they see improved results" The competition is leaps and bounds ahead, but so is their price point.

Perry
Director of Technology Resources in USA
Hochschulbildung, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

We have been using Whats Up Gold for 17 years and love it!

5,0 vor 6 Jahren

Kommentare: We live in a very mobile world! I can travel anywhere and get text messages whenever something fails! I am always the first to know when something is down!

Vorteile:

I have worked with many other platforms and the setup and configuration takes many weeks to perform. What's Up Gold can be set up in a day! It is extremely easy to work with. We monitor over 200 switches on our network. The notifications we get are very reliable!

Nachteile:

Loved look and feel of Version 16.5. We are staying on that for awhile. The newer versions are much different and I am not ready to change.... my problem.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Very Impressive

4,0 vor 5 Jahren

Kommentare: Quite an impressive tool, highly recommended

Vorteile:

WhatsUp Gold helps to monitor network traffic for branches in remote location. It can easily notify on a particular network issue in a remote area which can be quickly attended to to prevent downtime. WhatsUp Gold also allows the easy monitoring of servers and applications.

Nachteile:

- As helpful as this tool is, it should be modified to provide more details on issues identified

Antwort von Progress Software

vor 5 Jahren

Thank you for the review and for being a valued customer.

Austin
Network Engineer II in USA
Finanzdienstleistungen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

WhatsUp Silver

3,0 vor 4 Jahren

Kommentare: The product is great but there are other products on the market that provide better network analytics.

Vorteile:

Ease of use for WhatsUp Gold is great. The product does what is advertised and provides a great system for notification and analysis.

Nachteile:

Flow analysis is lacking. The functionality is there and we pay for it, but WhatsUp Gold does not provide deep inspection of flows. Rather, it gives a high level overview.

Antwort von Progress Software

vor 3 Jahren

Thank you for the review and for being a valued customer.

Omar
CTO in USA
Maritime Wirtschaft, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Systems Monitoring

4,0 vor 4 Jahren

Vorteile:

I have always told my teams that something is down when it impacts the business. WhatsUp Gold alerts me of issues, before they impact the business. There is easy reporting and remediation actions when systems have issues.

Nachteile:

It can be complex to setup when monitoring business and database processes, besides the standard network, server and VMware monitoring.

Antwort von Progress Software

vor 4 Jahren

Thank you for the review and for being a valued customer.

Kevin
Network engineer in USA
Versorgungsunternehmen, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

We have used what’s up for over a decade

5,0 vor 4 Jahren

Kommentare: We have tried other event notification softwares but for how familiar we are with wug and we’ll it works we will always trust it over anything else in our most sensitive networks.

Vorteile:

What I like most is while there are many features that can be implemented the option to easily setup a ping monitor on a large part of the network quickly is easy.

Nachteile:

Since being a long time customer we really miss the admin console.