Acctivate Inventory Management Erfahrungen

Acctivate Inventory Management

Kommentare: well

Vorteile:

Comprehensive Inventory Management: Acctivate offers a wide range of features and functionalities to efficiently manage inventory, including stock control, order management, purchasing, and tracking.Integration with QuickBooks: Acctivate seamlessly integrates with QuickBooks, providing a synchronized and streamlined solution for inventory management and financial operations.Customization Options: Users appreciate the ability to customize Acctivate to fit their specific business needs. It allows for flexible configuration of fields, reports, and workflows to adapt to different industries and workflows.

Nachteile:

Complexity: Some users have found Acctivate to have a steeper learning curve, especially for those who are new to inventory management software. The extensive features and functionalities may require some time and training to fully grasp and utilize effectively.Limited Mobile Access: Acctivate's mobile app or mobile access options may be limited compared to some other inventory management solutions. This can be a drawback for businesses that require remote access or mobile functionality for inventory management tasks.Integration Challenges: While Acctivate integrates well with QuickBooks, some users have reported challenges or difficulties in integrating with other software systems or third-party applications they use, which may require additional customization or development work.

Acctivate Review

Kommentare: We have been using it for 6 years now. There was a bit of a learning curve. Once sorted out, we can order receive, pick and sell our product with ease. Database size has been a bit of an issue and Intuit file size management grows quickly. Great product for a mid size business.

Vorteile:

Acctivate brought us up to todays technology in product Inventory and sales control, at a reasonable price.

Nachteile:

The lack of Vendor control, and Vendor Options make things hard. Doing a Daily Sync with Quickbooks does not come with out issues, and tax rounding is Canada is a large issue. We do have SOP's in place to administrate these short falls.

Basic use only. If you manufacture or assemble items, not good.

Kommentare: We have been using Acctivate since 2017 and was so frustrated we ended our maintenance contract. A windows update 'broke' the ability to print, so we signed up again.
Updates in 2023 changed some workflows but we managed.
When the most recent update (12.3) came out in 2024 and we lost prior functionality and new workflows are harder, we have once again ended our maintenance contract. I will sum up my experience with Acctivate, both using the program and interacting with the company, with this simple-to-understand issue:
As a customer, as a user of the 'internets', (And as a person with common sense)
I use support ticket interfaces almost daily. While Acctivate has a support ticket system, once support has answered my ticket, MY INITIAL post as a customer is hidden from view.
Think about that - The company removes (hides) my initial request for support and all the effort that goes into asking for help from me, so that when I read the answer the support ticket, I can't read what I first wrote! Fast forward a few days and I get a helpful email that says [sensitive content hidden]' has not been updated in several days, should we close it?
UMMM - what is that ticket for? I have posted well over 120 support tickets, few of which have ever been addressed. And they are closed without a resolution and no answer from the company. I WANT to be an advocate for Acctivate. I WANT to be able to recommend them.
We have invested 7+ years in developing a system that works, but they don't seem to be able to design a GUI that leverages the power of the info in the system. They have not receptive to detailed requests for improvements that would make thing less confusing and easier to use.
I don't think it would take much to make it better, but when each new update changes our workflow and requires more work to do so, with less clarity while doing it? Sadly, I don't know what system out there is better.
The two stars are because it does do SOMETHING - it just takes quite a bit of work to get there.

Vorteile:

Powerful database Smooth Sync with Quickbooks

Nachteile:

Total frustration with recent updates adding more steps to basic functions and changing the design to make core functions multiple button clicks, while obsuring what the user should do.

Great software and support

Vorteile:

It works great for our industry that is water works equipment supplier

Nachteile:

Works great mostly but looks a little dated visually but we don't care because it works!

Acctivate Inventory Management works well suits our needs

Kommentare: Very please with our choice

Vorteile:

The setup and learning curve were very reasonable, daily use and upkeep is easy

Nachteile:

The dashboard needs to be more user friendly to setup and use (sizing and placing the report boxes is awkward) Some dropdown menus are not intuitive, but once learned easy to navigate

Very Reliable and Easy To Use

Vorteile:

Acctivate is perfect for QuickBooks users that need a better inventory and sales order process. It is a bolt on product. You just "sync" it whenever you want to have QB and Acctivate talk to each other. It makes managing inventory really easy- and gives you a ton of room and vendor history so you can manage your costs. It also makes price updates really easy. Initial integration is easy- all of the details are handled by Acctivate thru remote sign in on your first day. I suggest to have an IT person in house just to handle the small details- so you can concentrate on your business. I decided to go with Acctivate 5 years ago and have been Extremely Happy with this product. It is easy to use and is based on Crystal Reports - which means that you can get just about any report made - so you can get the specific dash boards you want or reports you want. Your employees will like using this product as well. My employees were using this by 10AM the morning we installed it. Once you have this product 90% of the time you will be operating out of Acctivate. You only use QB for the Book Keeping for the most part. Inventory control and unique inventory situations are easily handled by Acctivate. Overseas shipments or Lead Time Inventory is not a problem- Acctivate has a solution for this. Your Pack Slip, Sales Orders and Invoices will look a lot better with this product. If this product doesn't pay for itself in 1 year or less- I would be very surprised. Excellent Product.

Nachteile:

I dont have any complaints. After an initial set up- i do suggest using a 3rd party for special reports. But you dont have to do this. Activate can help you if you want work with them. I just like having a 3rd party vendor - but i make a ton of reports. Acctivate comes with enough reports to run your business.

Seriously do your due diligence on this software before considering.

Kommentare: Works good until you start learning how things actually work in Acctivate. Customer service is terrible. They will not help you past the onboarding process, unless you pay rather large service contracts each year. Videos and help site are too generic to even help you understand how to do something. Unwilling to take feedback. Just an inferior product that will keep taking your money. We are cutting our losses and moving on.

Vorteile:

Ability to set tiered pricing for each customer and have it "pop up" on quotes or orders. Landed cost by weight was nice as well.

Nachteile:

Inventory management, especially inventory counts did not work. Basic principles of accounting did not work and/or sync correctly with QuickBooks. Their so-called "CRM" was nothing more than note taking. Inconsistencies in verbiage used across quotes, sales orders, Invoices and reports. Very few reports that actually provide good info to run a business, so we ended up running reports through QuickBooks. Or, we'd need to purchase Crystal reports and hire an experience CR programmer. Only runs in 32-bit data while most every other software runs on 64-bit data so integrations don't work well. Their "customer/invoice history" was difficult at best to determine AR issues. Customer service told us that even if Microsoft or QuickBooks were to change their coding, Acctivate would NOT fix their code so customers could continue using Acctivate. You would need to purchase a service contract and only after shelling out thousands of dollars, would they fix the software (you already purchased in full) so that it would work again. Felt like we were being held hostage on an inferior product. They make their money on service on over-priced contracts. Their arrogance was amazing!

Adequate, But Far From What It Could Be

Kommentare: Acctivate is a reasonably decent inventory management and customer service package. Expect to make significant investments in custom reporting and form layout in order to make the program work best for your company.

Vorteile:

Inventory tracking features are pretty solid.

Nachteile:

The reporting features in Acctivate leave a lot to be desired. We have had to spend a great deal in custom report programming to get information that is useful and thorough. It is obvious that the people who wrote this software do not use it daily in a real world situation. Many features are far from intuitive, and the program can be quite buggy. Alterity has also been unresponsive to suggestions that would greatly improve efficiency such as the ability to sort sales orders in SKU order, and the ability to import purchase orders.

Excellent Software for a small company

Kommentare: We started using ACCTivate in 2010 as an inventory add-on to Quickbooks. We have very much appreciated all the software had to offer. We have modified the system somewhat over time to fit our needs. We also had some custom reports created for us that have worked very well. Very pleased with the software and the support team.

Vorteile:

-Very intuitive product -Easy to learn -Highly functional -Crystal report software for reporting is easy to learn and use to customize your reports -Very flexible system

Nachteile:

-Original Reporting is lacking. Custom reports are available or can be made by a third party -Very occasional issues syncing with Quickbooks

Inventory is easy with Acctivate

Kommentare: We were in need of an inventory software that could integrate with QuickBooks and provide a platform for our manufacturing crew to run out of. Acctivate met this need.

Vorteile:

I love that it easily integrates with QuickBooks Enterprise. It has a lot of options that are great for manufacturers. Their on-boarding team is phenomenal; I bugged them so much and yet they always seemed so happy to hear from me!

Nachteile:

It is expensive...BUT it's cheaper than most of it's competitors and from what I've seen, it's a better software than it's competitors. In my opinion, you get what you pay for; a great inventory software that easily integrates with QuickBooks.

Acctivate Inventory Software

Kommentare: I think Acctivate has a lot of software updating they need to do to make this software a great use for inventory tracking.

Vorteile:

Pros to Acctivate would be the ease of receiving inventory products and tracking where inventory items are in the process of manufacturing.

Nachteile:

Con's to Acctivate would be it's posting and editing capabilities. Once you decide to post something in Acctivate you cannot go back and edit that post. Also if you use unearned revenue and pay a deposit on a invoice you cannot go back and edit notes on the invoice. I think this particular software is still behind in the technology world and it could be a very useful software once they work out the kinks.

For the most part acctivate is user friendly.

Vorteile:

It is simple to use, easy to find items and customer accounts. Updating customer information is really easy to do.

Nachteile:

Has some internal errors that happen often. Will freeze up and have to restart the program a few times a day.

Acctivate new user

Kommentare: Made the move from quickbooks and dramatically sped up internal processes

Vorteile:

Intuitive UI that is well thought out. Fantastic customer support

Nachteile:

Report generation is sometimes slow and challenging to use

excellent company toi work with, great support, quick to response to any issue.

Kommentare: Excellent experience they are sharp Very experience and always helpful. They have excellent knowledge and there knowledge base is great for help.

Vorteile:

easy to use.

Nachteile:

none

10+ Years & Counting

Kommentare: Over the years that we've used Acctivate it has always provided exceptional inventory management and control. From purchasing through receiving, sales and shipping, we've been able to easily fit our business processes to Acctivate. Plus as out business has changed over the years, Acctivate has been flexible enough to accommodate our ever evolving needs . Traditionally we have been a value-added distributor of packaging products. Now we are adding US based manufacturing capabilities and find that Acctivate easily supports our requirements for bill-of-materials and build processes. I would be remiss,however, if I did not mention the outstanding capabilities to track and manage all types of business activities within the software. While the operational portion of the software is the bread and butter of the business, the real return is found in the business activity management capability. We plan to continue using Acctivate for the foreseeable future. Our thanks to the entire Alterity team - sales, support, development and administration.

Over all a very solid application. We experience a couple hiccups once in a while but very minor.

Kommentare: Customer service is very responsive when we need them. Technical problems are rare and sometimes are solved merely by rebooting our SQL server (so it could be something on our end). I love being able to query the database into Excel since I find it easier to write code in VBA than to work in Crystal reports (since I have 40 years of experience writing BASIC code). Plus, Excel makes it very easy to slice and dice the data in many ways without having to re-run the query. We sometimes have an issue after syncing with Quick Books that causes journal entries to be duplicated which then need to be deleted from QB and re-run the sync - that fixes it every time. System can run slow sometimes, but again, it's probably an issue that we have created with 16 active users and data that has never been compressed and archived. We have detail data that goes back to 2005 so calling up a large customer or a very popular product that has a lot of sales order history can be slow at times.

Acctivate

Vorteile:

Support team is great! Always willing to help solve any issues!

Nachteile:

There is a learning curve but once you get going it is easier

Acctivate

Kommentare: We have definitely solved our inventory issues. Very, very pleased with the program overall

Vorteile:

I love the sales orders, PO's and quotes. My inventory is finally understandable and notifies me when I need to re-order

Nachteile:

It took me about a full month to fully understand the process.

It's not the most user friendly

Kommentare: I enjoy the fact that we can create all of the product details we need recorded into our system. I also can appreciate the webinars that Acctivate provides for us in keeping us updated. I struggle with how user friendly it is, and we are currently dealing with a lot of stock sync issues on our web portal. We have been informed that the products will only update if they have activity on them, so some products don't even get updated for years. This has caused us to do a lot of manual stock syncing that creates stress on our end, and our customer's end. We would like to see a stock update on each product multiple times a day.

No need papers!

Vorteile:

I noticed this software is awesome in keeping records, also in inventory management and keep any transaction that will help you and the company. I like it so much.

Nachteile:

It tends to crash if you are not updated in new version.

Does what you need ...

Kommentare: My ideal answer would have been middle of the road. For the cost of inventory software Acctivate does what you need it to, but not always easily. Each additional module cost another $1000 to $1500+. It is fair cumbersome to get the right report at first until you learn Crystal Reports filtering and you can't modify or personalize reports with out purchasing Crystal Reports. Import Export options can be clunky it is all a learning curve. Syncs fairly well with Quickbooks, fairly easy to learn.

great product!

Kommentare: Acctivate is a great product that makes our business run pretty smooth. Great customer service as far as tech support goes, but one thing i wish you guys did better was product training, i haven't really had the best experiences with the third party consultants that do the t raining, they charge way to much for not much valuable info. I got more info off your help site, but it's much easier to be trained by someone that knows what they're doing. Other than that, it's pretty good overall!

Customer Services is outstanding

Kommentare: When working with so many software vendors; you dread picking up the phone or sending that email because you know you will get the run around no matter how thorough you are with your description. Not with Acctivate support! They have worked with us as the business model changed for our client. Support staff have been professional and helpful throughout our relationship! They are here to support us in the beginning and 3 years later!

Moving in the right direction

Kommentare: We've had some new bugs and changes we did not like in version 10, but overall it was an improvement on an already excellent product. Specifically, changes to the display of Totals on Sales Orders and some trouble with changes to Invoicing w/credit cards have cause some headaches. Other bugs we have seen are so far non-reproducible. The new UI overhaul, consolidation of some tabs, etc are all great changes

Acctivate review from a consultants view.

Vorteile:

The software flexibility is the best thing about this product. If you work with someone who really knows this product then they can can help you with a solution that will help your business achieve the best results. The software is the best on the market that will allow you to remain in QuickBooks. Additionally, the fact that it leverages SQL and Crystal Reports makes it a truly good value.

Nachteile:

I would like the ability to customize screens and I wish that it had API's for other connections.