ClickTime Erfahrungen

Great for Time and Expense Tracking

Kommentare: We've been using ClickTime for over a decade and I wouldn't want to track time to different projects from different staff or consultants any other way.

Vorteile:

Users can enter time and expenses from the ClickTime App or website from anywhere they're working (or vacationing). Automatic prompts if time entry deadlines are missed and seamless integration with Quickbooks Pro to allow for Client Invoicing and Payroll processing.

Nachteile:

Some features are not need for all employees (expense tracking for instance), but it's an all-or-nothing subscription.

Great Software for a Growing Company

Kommentare: Clicktime allows us to track hours, job functions, and expenses to individual projects. I also like the dashboard features which allow us see a quick snapshot of where our budgets are currently sitting and if we are close to exceeding project budgets.

Vorteile:

Clicktime is easy to use and easy to track your hours by project, employee, client, ect. We are a small company but are spread out across multiple states. Using both the online clicktime portal as well as the IOS app have made tracking employee time easy.

Nachteile:

We've had trouble integrating clicktime into our Quickbooks, it may be user error, but we've not quite figured it out yet.

No one likes doing their timecards...

Kommentare: I use Clicktime to track budgets and resource for my team of 8 people. Half of them forget to do their timcards and the other half do them incorrectly. It's always the lowest priority and often times takes hours to do if you are behind on them. My advice, find a way to design the platform so it takes less than 20seconds to get into the correct timeline and add at least 1 job.

Vorteile:

The reports are easy to pull. There is a lot of variety for the type of report you can pull. My company only uses a handful of different reports so my suggestion would be to allow a company to choose specific reports they can use and hide the ones they never use (or use that as an upsell opp).

Nachteile:

For people who only need to input their hours, make it easier to login and add their time daily. How can you bring down the amount of time it takes for a user to input their hours? The design of the site is v 90's. Update the user experience through design and layout. Allow for one click to get you to your timecard. Update how you revise a timecard once it's been rejected. This workflow has never been easy to understand how to do that. Update the search function in the timecard so it's more intuitive. (i.e. if we write "P&G" it won't register "P & G" due to the spaces.)

Time-saver and cost effective for our non-profit

Kommentare: Our experience has been excellent. Anthony, my customer service contact, has been amazing. Super responsive, available to help, but does not overwhelm me with questions or check ins. I appreciate that.

Vorteile:

ClickTime was pretty easy to set-up and implement. Moving from an excel timesheet to online process makes the administrative aspects of time records management so much easier. We are currently working to implement the expense portion of the product.

Nachteile:

There are some formatting options I wish were available for the site admin, however customer service has made any changes a painless process. They respond quickly and thoroughly. I wish the product allowed for a separate time-in and time-out function not assigned to a funding source or program. Additionally, the option to record general daily notes as a separate section instead of by funder would make the product perfect. We had to create some work arounds for it to work exactly as we need it. We are still working with our staff to determine the best and most accurate way to use the product for our setup. It would be helpful for the expense section to allow for a digital signature. I realize that there is user based permissions and audit trail, but some of our funder still require a signature.

Exactly what we need

Vorteile:

ClickTime is reliable, simple, and does everything we need without extraneous features getting in our way.

Nachteile:

There are some nits in the time entry form if I’m searching for things to complain about, but overall I have no major complaints.

ClickTime saves time & money

Kommentare: Clicktime had me up and running within a week and everyone likes using it. Clicktime is a win win.

Vorteile:

Clicktime is feature rich and made to fit Nonprofits with Fund Source, Program and task that facilitates reporting structures that align with accounting standards and software. Other products force work-arounds to handle Fund Sources, Programs - like jobs and orders. Clicktime is made for Nonprofits. This is a huge plus. Clicktime isn't just for payroll, it also provides robust expense reporting. Staff found both payroll and expense entry easy. Management is more effective now because of the approval routing features and reporting that helps them get accurate level of effort time reports to complete grant reimbursement and performance reports.

Nachteile:

Clicktime lacks an interface to feed into payroll and/or accounting software. Users can't customize their pages with pictures or backgrounds.

Review of Clicktime as of Today

Kommentare: Hopefully this will help streamline our timekeeping. The ability to have multiple layers of approval is fantastic and I am very excited to see if it works correctly.

Vorteile:

This software seems really simple and easy to use. There is no duplication and the support team is very helpful.

Nachteile:

I don't have any cons of this product yet. If anything, I'm just upset we didn't find it sooner.

A Good Reporting Tool for Managing Time.

Kommentare: Overall my experience has been great and I enjoy using the product.

Vorteile:

The fact that ClickTime is so easy to use has been an important factor of me using it over some competing platforms.

Nachteile:

Sometimes the app hangs and I have to refresh the page to save my progress. I think there could be better tech support.

We use clicktime to track hours for a unique group/classification of our stipended employees.

Kommentare: Clicktime is an inexpensive way to track employees' time. It is fairly customizeable and easy to use.

Vorteile:

Its easy to use and pretty customizeable. The reports are easy to run and provide a good visual layout of weekly or monthly hours. It's easy to add employees and/or make them inactive. I also appreciate the feature that managers have to 'sign off' on hours.

Nachteile:

We haven't been able to 100% customize it to meet every need, but it actually comes pretty close. For example, per the regulations of one of our funders, we needed to add a certifying statement. We worked around it by having each employee add the statement to a notes section.

Fascinating

Vorteile:

Clicktime is fantastic and scalable. It's also so easy to use and is flexible. Particularly I have enjoyed its excellent help resources and its perfect responsive customer support services.

Nachteile:

There is nothing we didn't like about this software.

ClickTime Applicability for a Small Nonprofit

Kommentare: Overall, our experience with ClickTime has been exceptional. As we were looking to upgrade our account, the support team was extremely helpful in providing in depth information regarding the various features available, allowed for a 30 day free trail, and walked us through the various functions of the upgrade through an interactive webinar. ClickTime is not only cost effective, it is user friendly, has a wide array of features and upgrades and the customer service is professional and easily accessible.

Vorteile:

ClickTime provides a very practical and streamlined approach for managing staff and various program budgets. The Reports feature in particular is extremely helpful in tracking and reporting on grants. We can easily run reports for costs associated with an entire grant project, or break this down into specific jobs and even projects both in terms of staff time as well as associated expenses. There are so many different options for running reports, depending on the objective and the system is very easy to navigate. Our organization recently upgraded and added the Insights feature to our ClickTime account. This feature provides more in depth budget tracking and a quick way to look at all grants from one screen in real time. Not only does this provide more in depth analysis of specific budgets (over the life of a grant), it saves time by allowing management to do quick financial check ins, in between more in depth reporting.

Nachteile:

In relation to the Insights feature, the budget summaries and analysis do not include any associated expenses so a separate report has to be completed to get the full budget picture. While this adds another step, it is not a huge deal in relation to the functionality of ClickTime as a whole, rather it is just a small opportunity for ClickTime to hone in even more on this feature.

Click Time Review

Vorteile:

My company was previously using an Excel Sheet submission for payroll. Click Time has been much more streamline, easy to use, and reliable than the Excel Sheet. I like that I can review and edit my (as well as my staff's submission through my Supervision role) as needed and that everything as far as expense sheets and weekly time sheets are in one place. I also like that I can upload receipts easily for my expense sheets. I like that Click Time was able to work with my company to customize options for therapy/educational usage.

Nachteile:

Click Time occasionally deletes the administration notes, which are extremely important to our company for billing and customer service purposes. Click Time also doesn't make the search function very easy for things in the service option. As a supervisor, I would like to be able to edit time sheets without clicking on each day, which takes an extended time to load.

Selection team made the right decision.

Kommentare: ClickTime was my second choice, but as stated in the Title, I was wrong and the team was right. That said, we're in Year 5 with ClickTime and I'll be the first to say it's a great product and excellent value for the money.

Vorteile:

Ease of use: very intuitive for users, managers & administrators. Good selection of standard reports and responsive to customer requests for customization. Admin functions comprehensive without being complicated. DCAA Compliance is annoying to staff as it should be since it means they aren't completing timecards daily!

Nachteile:

This maybe more our fault than limitations with ClickTime's software, but XIA's Founder requires a running narrative in Activity Notes that can be quite long at times. The DCAA Compliance module can be quirky with respect to long Activity Notes, but we've not run across this limitation when detail is entered same day as time worked.

User-Friendly

Kommentare: It helps us track what we need and is easy to navigate. Any time I need to contact customer support, they are super helpful, professional and timely!

Vorteile:

ClickTime is very straight forward and easy to use. And there are so many types of reports available to run, which is great. We even use the custom report generator for some special reports we need and with some guidance from support, they were able to help us get what we needed.

Nachteile:

When employees use the stopwatch feature and forget to stop the clock, they don't always know to go back and fix the time entry. I only catch it when I'm trying to lock timesheets for all employees at the end of the month and it won't let me lock those with open stopwatches. Perhaps if the user received an email from the system, when that occured, they would be more likely to fix it. It would also be nice if the "Notes" feature could be required for certain projects only, rather than all or nothing.

Cost effective time keeping

Kommentare: It's been a pleasant experience so far. The software does exactly what it should and allows me to accomplish my time keeping with very little effort. The fact that is is cost effective and not over burdened with features /functions I simply don't need.

Vorteile:

Cost effective and provides what is needed.

Nachteile:

The ability to default time. Our engagements are measured in hours, not days. As such, I'd like the default to match the starting time am or pm. It seems to default to AM forcing additional keystrokes.

Want to save yourself time?

Vorteile:

As the owner of a small company, keeping track of employees time off and time worked became a headache. Clicktime has been a HUGE help. It's easy to use, employees love the stopwatch feature. They also love being able to see their available time off without having to contact a manager.

Nachteile:

It'd be nice if Clicktime offered a link to walk through using it that I could send to new hires. Maybe just a simple highlights demo.

ClickTime has enabled us to better analyze operational and project costs!

Kommentare: Clicktime has a very intuitive user interface and it is easy to setup and maintain. It has enabled our IT department to track the level of effort we spend on operational task and project activities. We have a far better understanding of where our employees spend their time and able to make more informed decisions about where to invest our effort. It is also very easy to update and change the activities that are tracked so we have been able to evolve and mature our Clicktime usage over thee last two years. We were faced with budget cuts, which required us to make sure we were investing our time on the right activities. Clicktime has been a valuable tool and has assisted us in understanding the cost of our activities, which has supported our decision making.

Vorteile:

Clicktime has a very intuitive user interface and it is easy to setup and maintain. It has enabled our IT department to track the level of effort we spend on operational task and project activities. We have a far better understanding of where our employees spend their time and able to make more informed decisions about where to invest our effort. It is also very easy to update and change the activities that are tracked so we have been able to evolve and mature our Clicktime usage over thee last two years.

Nachteile:

There are only 3 security roles available, even though you can configure access at an individual level it can be somewhat time consuming.

Solid Option for Small Organization

Vorteile:

Clicktime offered our non-profit of about 50 employees all of the functionalities we needed to both manage programs, track hours for payroll, as well as managed reimbursable business expenses. Navigation on the platform was intuitive. We used their reporting function often, most notably for our monthly reporting to clients. Customer support was always accessible -- always reached someone on the first call. Clicktime is a no-frills application that covers all the bases at an all-too-affordable price.

Nachteile:

I only recall two items that I found less than ideal that, in the end, didn't impede the completion of my tasks. One was the PTO tracker, which only allowed us to accrue on a monthly basis. We have a biweekly payroll schedule, so it would have put me more at ease if I could have synced the accrual in Clicktime to occur exactly as it did on our payroll platform. The second oddity was some issue I had with the XML linking to Excel. It turned out that I need to use a legacy version of the XML data import function in Excel, but it took a couple of calls with multiple support people before this solution was pointed out (though in all fairness, they had outlined this in one of their help pages, but I had missed it).

Great product

Kommentare: Great

Vorteile:

Customization of timekeeping. Mobile app. Ease of reviewing and approving timesheets.

Nachteile:

It would be helpful if we could have a more complex leave time capture. We allow staff to borrow from future accrual. We have no way to enter in expected future accrual and allow staff to borrow from that. It ends up that most of our staff have negative leave balances. Because we cant capture this accurately, we dont rely on clicktime for leave balances. If we had this feature and the ability to approve leave time in clicktime, it would be a game changer for us.

Nectar

Kommentare: Overall Clicktime has been a great tool for our company, does what we need it to. There are some nice to have features that I would like to have seen but nothing that was a major impediment.

Vorteile:

The interface is simple and easy for users. The resource planning tool is very useful.

Nachteile:

There are some UI things that caused issues. Some examples: when setting up rate lists and I'm using my scroller on my mouse rates will change causing errors, the resource planning tab isn't easy to tab back and forth between cells, would be useful for populating hrs & budgets. The report creation tool is nice but wish more fields were included (budgets, allocations, etc).

Clicktime Review

Kommentare: It has gotten better over the years. It would be nice if this Fully integrated with BambooHR

Vorteile:

We really enjoy the ability to have many different funders and projects. We like the ability to customize who can charge to certain projects

Nachteile:

we really wish the mobile app and website could do some sort of geolocating sign-in. This would enable us to be sure people are signing in when they are actually at a work site

IMS Review

Vorteile:

Easy to use. My favorite feature is seeing the percentage of how billable I am per month.

Nachteile:

The only down side is that I would like a copy paste feature of a day's timesheet. I know there is a quick day button but i've only had that work when going forward to the next day. I've entered my timesheet in the wrong day many times and I'd like to be able to copy and paste that into the correct day. Instead of having to manually retype everything.

Excellent - Easy to use - Great Project Detail for Clients

Kommentare: We used to use a different program that took much more of my time to complete reports I needed to run our day to day business.

Vorteile:

Very easy to use, great reports to assist you in monthly, quarterly and yearly information. Employee utilization is great for our company as we work on a bonus program quarterly. The project detail report is fantastic for our clients - easy to see how their billing came together.

Nachteile:

I really can't think of anything else the software could provide. Try it for yourself!

Very good systemwith lot of Capasities

Kommentare: Great system, no complains, easy to use, use to set up, easy override timesheets if need it, easy to track timesheets, holidays, leave balances etc...

Vorteile:

Lot of features that allow us to implement lot of our need: such as: Leave Balances accrual auto-, set up a Holiday system, Project Allocations

Nachteile:

Could not tight to Employees Salary amount with our specific needs.

Great Tool!

Kommentare: Positive experience. Have crews in the field, so we needed a web based solution. Do federal & state work & needed a tool with audit trail. Want to be able to run reports/ look at data without hiring a person dedicated to run reports!

Vorteile:

User friendly, provides info in various formats, Customer Support is amazing when there is a question!

Nachteile:

Mobil application can sometimes be fickle.