Bewertet am 31.5.2017
Mostly very satisfied since 2001.
Kommentare: Very easy to use and excellent customer service.
Vorteile: Very user friendly. Easy to customize. The service staff does an excellent job when you need questions answered. I rarely have to leave a message because the phone is almost always picked up. Great value for the low cost to purchase and maintain.
Nachteile: Byte is not able to calculate mortgage payments using a 365 calendar year (actual / 365). We use this method for our portfolio loans that will not be sold into the secondary market. Currently we originate the loan through Byte because of QM/ATR and TRID concerns. Byte is always ready when industry changes arrive. However for our portfolio products, we then have to re-key some of the application and loan rate/term data into a separate LOS to insure accuracy of the Closing Disclosure. Unfortunately Byte does not have a fix in it's future. We have experienced tremendous growth over the past six years and we now need to improve on our efficiency. I hate to leave Byte but I have no choice!
Bewertet am 9.1.2019
BytePro Customizable LOS
Kommentare: Our company's loan pipeline software was discontinued after being gobbled up by a competitor. We needed a new product that wouldn't take long to learn and implement.
Vorteile: Many options to customize, including macros and other various scripting features.
Nachteile: I think we adopted too early and missed out on some implementation goodies that were not developed yet.
Bewertet am 17.1.2019
Vorteile: This software is simple and easy to use, user-friendly and self explanatory.
Nachteile: The negatives that I would say are: There are a lot more screens/tabs on the left side that are not usable and the storage locker to upload documents can't handle 'big/large' MB files and it causes a crash of the software.
Bewertet am 23.1.2019
Vorteile: The software is very user friendly and it is easy to export Fannie Mae files. I find it to be very efficient for underwriting a paper file.
Nachteile: I do not feel that the software is setup well enough for paperless underwriting.
Bewertet am 23.1.2019
Kommentare: I love it
Vorteile: Byte is a great lending product! Very easy to use
Nachteile: The program freezes a lot and u get kicked out
Bewertet am 11.1.2019
Kommentare: Needs improvement on the software shutting down. Otherwise easy to use.
Vorteile: I liked the ease of you and how I could stay organized.
Nachteile: The software crashed often causing a delay in the process
Bewertet am 27.9.2018
Worse mortgage pipeline tool
Vorteile: There is nothing I truly like about Byte and since having used it for over a year there’s nothing I can say that I like about it.
Computer crashes randomly throughout the day when using Byte.
Everything on my computer always runs so slow when using Byte.
Bewertet am 9.4.2018
Vorteile: I work within Byte very little but in my position, one of the best features about this system is the ability to right click on a field and find out the table and column from the database. There are a lot of systems that are not setup this way. From a reporting standpoint this is incredibly helpful.
Nachteile: I do not use this system the same as most people in the loan origination role. I am a report developer and I use this for comparison and gathering column data. Due to this, I cannot say that I have any complaints.
Bewertet am 9.5.2016
Modern full featured (and more) LOS with excellent support
Kommentare: After re- evaluating several products we are switching to Byte Pro Enterprise from a big name out there. Byte Pro is powerful, yet logically organized and easy to use. Customer support is helpful, friendly and quick to get on the phone. Definitely consider Byte if you are looking for an LOS.
Bewertet am 26.1.2017
Kommentare: We had been Byte software users for many years. However, our firm just exited the mortgage business. When I called Byte to ask for a refund of our unused months I was told NO.