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Über PetLinx

PetLinx ist ein professionelles und nutzerfreundliches Softwarepaket, das als Komplettlösung für die Pflege von Haustieren, für die Unterbringung von Haustieren und für die Tagesbetreuung von Hunden entwickelt wurde.

Erfahre mehr über PetLinx

Vorteile:

Updates easily integrated. Easily see daily, monthly, yearly bookings.

Nachteile:

Limited capabilites w/o spending more money to customize, ie reports, changing input fields, etc.

Bewertungen zu PetLinx

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
4,6
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,4

Weiterempfehlungsquote

8,9/10

PetLinx hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 100 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (100)

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Nutzerbewertungen filtern (100)

Sandra
Sandra
Owner in USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Adaptability and value. After a year and half, we are very happy and satisfied with the program.

5,0 vor 6 Jahren

Vorteile:

Best features are flexibility, value and service. Pet care is very often a small business that is highly individualized. Having a program that can be purchased in sections (boarding, daycare, grooming) and then having a good amount of flexibility within the program to adapt to each business is a good thing. The entire program is a good value and can be purchased outright with just service as an annual investment. The service is outstanding and responsive.

Nachteile:

The manual is the weakest. The manual is there as well as "help on this page". However, the help index rarely seems to actually help and most explanations are brief. Sometimes you need the long version!

Antwort von Software Revolutions

vor 6 Jahren

Thanks for your great review Sandra, we really value having you as a customer and appreciate your suggestions which are always helpful :-).

Megan
Owner in USA
Tierarzt, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Use friendly and customizable

5,0 vor 3 Jahren

Vorteile:

I have a new boarding and grooming business and was looking for an easy to use software to keep client and pet records organized, create and modify bookings, send reminders to clients, and allow clients to request reservations. Petlinx has it all! I started with the built in tutorials which were very easy to follow along with for initial setup and getting to know the modules. Petlinx perfectly strikes the balance between being user friendly and customizable. It's very easy to access and update client information, as well as to customize lists and options. Employee setup is easy to use as well. Petlinx connects to Quickbooks. The online registration for clients to request services is user friendly and very easy for clients. Customer service/tech support is amazing. Any questions I had were usually answered via email usually within a few hours, and sometimes within minutes. The learning curve was minimal but it does take some time to get it fully set up and practice to become fluent in the program. I'm glad I had time to familiarize myself with it, customize all the data lists and options, create all my custom emails, and test it all before needing it.

Nachteile:

Connecting my work email to send email confirmations and reminders to clients was not a tech skill I have done before and I needed quite a bit of help to find the settings in my email to allow Petlinx to connect. Thankfully there is a tutorial on the way!

Antwort von Software Revolutions

vor 3 Jahren

Thank you so much for your detailed review Megan, we're glad to have you with us :-)

Blake
President in USA
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

It's ok.

3,0 vor 2 Jahren

Vorteile:

RELATIVELY easy to use, though hard to train people on it.

Nachteile:

It has quirks and reservations will often disappear. it's very easy to do the wrong day. it's hard to make corrections when things are entered wrong (payments, etc). it would be better if there were another way to notate the packages that clients have. the drop down is quirky when people pay in advance and have multiple packages.

Antwort von Software Revolutions

vor 2 Jahren

Thank you for your review. Please feel free to get in touch with our team as many of those things you mentioned may just require us to point you in the right direction :-). Reservations disappearing we have not come across before so again please get in touch so we can help you out.

Anne
Owner Partner in Australien
Freizeit, Reisen & Tourismus, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

PetLinx....... in a word GREAT!

5,0 vor 4 Jahren

Kommentare: This software is a reliable and easy to use product and, we believe, good value for money. It will take a lot to beat it.

Vorteile:

Easy to use, clear instructions, easy to transition to, fabulous timely personal support, and not a "static" product - [SENSITIVE CONTENT HIDDEN] and his team continue to improve, build and refine the software to include wants and needs of its users.

Nachteile:

I would love more financial type reports without having to upload to my accounting programme.

Antwort von Software Revolutions

vor 4 Jahren

Thanks so much Anne, it's been our pleasure to have you as our customer :-)

Robin
Owner in USA
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Petlinx

5,0 vor 4 Jahren

Kommentare: A+++

Vorteile:

Features and support is very responsive.

Nachteile:

None really its a really good program that I would recommend.

Antwort von Software Revolutions

vor 4 Jahren

Thank you Robin, we're glad you chose us and very happy to have you as our customer!

Michele
owner in USA
Tierarzt, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Petlinx review

4,0 vor 2 Jahren

Kommentare: good

Vorteile:

cost was cheaper then previously used software

Nachteile:

certain features for multiple groomers not available

Antwort von Software Revolutions

vor 2 Jahren

Thank you for your review Michele, feel free to reach out to us with more detail on the extra groomer features you're after. and we'll see if we can help :-)

Georgia
Office Manager/live-in manager in Neuseeland
Tierarzt, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Woofys

4,0 vor 4 Jahren

Kommentare: i couldnt find a catagorie for my work (boarding kennel & doggy daycare) hence why i put Veterinary. we run a luxury dog stay (kennel & daycare) in our Castle looking over the whole of Wellington. we love PetLinx!

Vorteile:

I like a lot of things about it. but if i had to choose would either be the range of reports you can read/print or how you can get the outstanding balances to pop up when the software is opened. and this was my google review: We use PetLinx at Woofington’s at it is great, especially after it’s latest update. [SENSITIVE CONTENT HIDDEN] is amazing and so easy to deal with and always has an answer to any problems we have and fixes it pretty much instantly, can’t recommend this company enough, if you have a kennel, doggy day care or grooming business I definitely recommend getting PetLinx!

Nachteile:

We used to have more than one computer connected to PetLinx and when that was happening the software ran quite slow and would freeze regularly but now we have switched back to just the one and no network connection we have had NO problems with PetLinx. so i dont really have something a like least!

Antwort von Software Revolutions

vor 4 Jahren

Thanks Georgia, you're always such a pleasure to deal with! Just to clarify your comment about the software running slow - you were using our Cloud edition and the slowness was due to the terrible internet you have at Woofingtons. Now that you've switched to the Desktop edition your internet is not a factor :-)

Brian
Owner in Kanada
, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The best for your business

5,0 vor 7 Jahren

Kommentare: After downloading all the demos for all the software out there, we looked at speed and ease to use. Petlinx was by far the best all around software out there. When we noticed a quirk in the software we emailed them about it and they fixed it within days, we had not bought the software at this point. They are quick to listen to our concerns and suggestions to improve and implement them. So in 2005 we purchased Petlinx and have seen the product improve, grow and expand just as our business has grown. You can now have multiple locations from a single database and have centralized booking with the network edition. All the reports and letters that can be printed out can be totally customized to meet our needs. Through the years we have pushed this software to see what it can do as we have grown and it has always done the job for us. We are looking forward to see what's in the future for Petlinx. We do highly recommend this software to everyone.

Vorteile:

The ability to see your day in the calendar and to be able to just drag and drop appointments between groomer and even between days is important. There are reports for just about everything. Easy to use. Very quick tech support.

Nachteile:

The retail end is a little lacking - but they are working on improving that as of the time of this review.

Antwort von Software Revolutions

vor 7 Jahren

Thanks for the great review Brian! We've appreciated having you on board for all these years and value your suggestions and know-how greatly. P.S free demo is for 30 days :-)

Donna
owner, stylist in USA
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Petlinx software review

5,0 vor 5 Jahren

Kommentare: Modernization of bookkeeping with the grooming, able to keep accurate records of pets/owners. Overall extremely pleased.

Vorteile:

I like the different modules taylored specifically suit my industry, which is pet grooming. It (the program) is highly customizable and has many reports that also can be modified to suit an indiviual business needs as well as integrate with your financial programs such as quickbooks. Customer service is outstanding.

Nachteile:

It is a little difficult or at least for me to modify some of the reports, if not comfortable with computer programs, but there are tutorials and support that is more than willing to walk someone through it.

Antwort von Software Revolutions

vor 5 Jahren

Thank you for your great review Donna! Yes the Report Designer enables you to customize any report and can take a bit of learning to use it to it's full potential, but we're always here to help.

Jelle
Owner in Niederlande
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

We use Petlinx grooming module for 4 years now, and the employees are willing to help you.

4,0 vor 6 Jahren

Kommentare: it saves time,

Vorteile:

easy to use, reminder e-mails, software is also in Dutch, Petlinx helped me with the set up at the second pc.

Nachteile:

Not possible to fill in middle names for the customer. The reminder e-mails are not sended automaticly.

Antwort von Software Revolutions

vor 6 Jahren

Dank Je Jelle, we appreciate having you as our customer :)

Melissa
Owner in USA
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great software and fantastic support!

5,0 vor 3 Jahren

Kommentare: We have used this software for a few years now. I love how the developers continue to make it better.

Vorteile:

The new update in 7 that sends boarding reminders with our cancellation policy attached. This will help cut down on no shows.

Nachteile:

A way to input daily reminders for staff that will alert at a certain time

Antwort von Software Revolutions

vor 3 Jahren

Thank you for your awesome review Melissa and great to hear you're loving the latest changes, it makes our day :-)

Wade
Director in Australien
Tierarzt, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

PetLinx Review

4,0 vor 4 Jahren

Kommentare: PetLinx has improved to overall efficiency in inputting and reporting on our business operations.

Vorteile:

The flexibility and breadth of services covered in the one application (boarding, grooming, daycare) makes PetLinx ideal for our business operations. These ease of inputting and creating data sets was helpful.

Nachteile:

Some of the financial and accounting transactions are not intuitive and it takes some trial and error to get it to work. eg: crediting boarding deposits and then using those to pay for other services.

Antwort von Software Revolutions

vor 4 Jahren

Glad to hear PetLinx has made a difference for your business Wade! If there's anything we can help with when it comes to doing the less common tasks in our system, just get in touch :-).

Carole
Owner in Australien
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Overall a great package for boarding but would like a more in depth help section.

5,0 vor 6 Jahren

Vorteile:

Pretty easy to use if you can operate a computer and are Word efficient. I like the day view of boarding. Connection to email when verifying boarding, birthday, vaccinations due etc. The new alert at the beginning could benefit with a boarding day and on the ribbon if possible. There's actually very little I don't like!!!

Nachteile:

Help section is not in-depth enough, I feel it just covers the basics. Need more info on cancellations and moving booking and linked payments to new bookings.

Antwort von Software Revolutions

vor 6 Jahren

Thanks for your great review Carole :-)

Andrea
Owner in Neuseeland
Hausmeisterservice, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Excellent Cattery Software

5,0 vor 5 Jahren

Vorteile:

The software includes everything that I need for my cattery and once you know how to use it, it is easy to work with. It is good value for money and a well thought out program that has probably more features than I realised that I needed when I first started out.

Nachteile:

My IT skills are average so I have needed extra tuition to work some of the features out. The back up support is excellent and Laurence has been very patient with me!

Antwort von Software Revolutions

vor 5 Jahren

Thanks for your great review Andrea :-)

Nerida
business owner in Australien
Vorstandsbüro, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Amazing support. Always over and above what is expected.

5,0 vor 7 Jahren

Kommentare: Not that I have had many issues but the two times I needed assistance Lawrence was on the phone and working me through things within hours.
This is a great tool for boarding kennels big and small. Has a great reporting function that makes end of month super easy.

Vorteile:

ease of use

Nachteile:

need to make separate entry for each animal in boarding if in separate pens. Would be easy if it had an option to make another booking for same dates and times.

Antwort von Software Revolutions

vor 7 Jahren

Thank you so much for your great review Nerida! BTW you can create a booking using the same date and time now with the "Duplicate" option.

Ronnie
owner/operator in Australien
Verbraucherdienste, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

grooming software

5,0 vor 3 Jahren

Kommentare: I could not run my groomig business with out it

Vorteile:

keeps me on track, easy to use and reaccuring entries is the best thing ever

Nachteile:

reaccuring entries, keeping track of clients accounts and payments

Antwort von Software Revolutions

vor 3 Jahren

Thank you Ronnie, great to have you as a customer :-)

Dr Blythe
Blythe Baillie, DVM in Kanada
Tierarzt, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

PetLinx keeps everything running smoothly.

5,0 vor 7 Jahren

Kommentare: We're a small 16 room cat kennel but we can't imagine being without Petlinx. Whenever we have questions the online support is excellent, friendly and prompt. Petlinx is user-friendly and the available options are exactly what we need. Very highly recommended!!

Antwort von Software Revolutions

vor 7 Jahren

Thank you Blythe and David, we really appreciate having you as customers :-)

Denis
Owner in USA
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Good Kennel Management Software

5,0 vor 5 Jahren

Kommentare: I feel this is a user friendly software that will help me save time and money in bookings.

Vorteile:

Just learning it, the program is very powerful, I have been using a DOS based program for about 22 years, and it was a great program, but since you cannot buy a powerful 32 bit system anymore, I had to upgrade. I feel this is a user friendly software that will help me save time and money in bookings.

Nachteile:

I have a huge database, and I need to input all existing clients, which will be very time consuming. Also, I wanted to keep my numbering system for the clients, once you enter a client, you cannot change the client number, but we will work around it. I haven't used the program enough yet to have most like or least like.

Antwort von Software Revolutions

vor 5 Jahren

Thank you for your great review Denis, we're glad to have you as a valued customer!

Raylene
Owner in Australien
, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Boarding Cattery use of Petlinx

5,0 vor 8 Jahren

Kommentare: We have been using this in our boarding cattery for a year now. We can house up to 200 cats and find this great for allocating pens, keeping track of our customers and payments.

Vorteile:

Very easy to use.

Nachteile:

Have had two issues, one being deposits, which has since been updated. The second is that the system doesn't allow for price increases from a certain date. I have however found a way to update this and that is to put a high season rate as of the starting date of our new rate and will then update to current rates when we reach that day.

Antwort von Software Revolutions

vor 8 Jahren

Thank you for your great review Raylene, we appreciate having you as a customer! We'll take a look at the best way to handle your suggestion for handling price increases.

Karen
Owner in Neuseeland
, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Well worth every cent

5,0 vor 7 Jahren

Kommentare: Love this system, have had great support in times of need, and all Staff find it easy to use. Enjoy being able to personalise to suit my business

Vorteile:

Bookings generating invoices

Nachteile:

Nothing comes to mind immediately

Antwort von Software Revolutions

vor 7 Jahren

Thanks for the great review Karen!

Leola
Bird services in Kanada
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

over all a good program

4,0 vor 7 Jahren

Kommentare: It was relatively easy to learn. Still not using full modules as intended. Using program 15 hrs a week with limited time to invest in learning modules. Easily adapts to aviary services and day care stays. Instruction booklet easy to follow. I find some files are lost, or not easily retrieved. ... have to try several times to retrieve by pet name with no hits but yet it appears under customer name???? I would recommend this program to other avian service like business. ... but nothing is perfect so I rated it a 4 over all.

Vorteile:

easy to follow instructions

Nachteile:

I lost some files, customer records.

Antwort von Software Revolutions

vor 6 Jahren

Hi Leola, I'm glad you have found PetLinx useful for your type of business. Your files would not be lost but rather they may not be showing for a reason such as the pet has an inactive or deceased status. We'll be happy to help you go through this :-)

Daina
Director in Litauen
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Very good software for small pet hotel

4,0 vor 7 Jahren

Kommentare: Perfect customer support, often updates for better works, good solution for small pet hotel, a lot of information about customers and pets.

Vorteile:

Big amount of information about customers and pets, vaccination and birthday reminder, online marketing.

Nachteile:

Pure statistics

Antwort von Software Revolutions

vor 7 Jahren

We appreciate your great review and having you as a customer Daina. A¿i¿!

Mayumi
Owner, groomer in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Complicated

3,0 vor 8 Jahren

Kommentare: The data organization part - keeping clients information and grooming history - works well. It took me a long time to figure out how to check out multiple dogs owned by a same owner, and to make a sprit payment. I lost some money because of that. I couldn't figure out in front of the customer, so I ended up let customer go without paying.
When I input the discription of services in Grooming tab, for some reason, duplicate information appears sometimes. It doesn't calculate in total price, which is good, but gets confusing when I look at the weekly sales at the end of the week. I still don't know why and how it happens.

Antwort von Software Revolutions

vor 8 Jahren

Sorry to hear you have struggled with invoicing Mayumi, just remember if you're unsure with how to do something feel free to email or call, we're always available to help. With regards to duplicate services, there was an issue in an earlier version that we resolved so I suspect that you were using that early version. Please always ensure you install the latest update when prompted to avoid issues like this in the future.

Greg
Owner in Australien
Hausmeisterservice, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Fast, simple and good integration for our business

5,0 vor 6 Jahren

Kommentare: Helps keep track of bookings and accounts

Vorteile:

Ability to invoice, email and sms clients from the package. Stand alone so no problem with data security. Easily backs up to external pen drive. No subscription fees. You own the product. Updates easily integrated. Easily see daily, monthly, yearly bookings.

Nachteile:

Just needs a online booking code that can be put into a website(which is coming). I cant fault any of the product as it really does well at running a boarding kennel and our cattery.

Antwort von Software Revolutions

vor 6 Jahren

Hey Greg thanks for the awesome review, you rock :0. Yes we'll have the online booking system ready for you to use very soon!

Duane
Owner/Manager in
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Petlinx Software

5,0 vor 10 Jahren

Kommentare: Before I bought any software to run our Pet Boarding business I actually downloaded three programs that I thought would interest me and our operation. I was looking for ease of use particularly as we have a constant turnover of employees being so close to a college town. Taking for granted that most of our vet techs were computer savvy, training time needed to be held to a minimum. I found that Petlinx was the easiest program to work with. No complicated things to teach. I have had Petlinx from day one and I have not regretted taking the time to explore them all. It was a good decision. All I can say is Thank You Petlinx. You have made my life easy with your reliable software. I have had zero problems and this software is over 10 years old. PS. The reason for the 3 stars on customer service was the difference in time zones. Otherwise I would have given it a 5 star rating also.