Trip Master Bewertungen

von CTS Software

4.5 / 5 71 Bewertungen
Trip Master

Onslow United Transit System is very pleased with CTS software & the wonderful customer service

Mit Google übersetzen Bewertet am 16.6.2017
Carol hurst L.
Director of Transportation
Transport/Güterfrachtverkehr/Schienenverkehr, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: more ridership, less revenue miles with the optimization, love the customer service, more bang for your buck, reporting is very easy. Adam Fox and his team makes sure the systems that use CTS are kept up to day with new requirements from NC DOT PTD.

Vorteile: The software is very user friendly. OUTS uses optimization for scheduling; however, due to our geography and demographics; we also need to do some manual scheduling. OUTS has increased ridership and lowered revenue miles. The attention CTS staff provides users is implacable. Their team is on top of all issues 24 hours a day. If there is a problem and we call customer service, someone (person) answers the phone and is able to provide assistance. They follow up continuously until the problem is fixed. CTS has a number of reports available and they are ALWAYS willing to assist us in new reports. The CTS Team knows and understands rural transit needs and is always working to the better program. One more note. This software is affordable and reliable. OUTS also has the IVR module and Tablets. The tablets is the best. No more paper manifests. I can't say enough about the quality of the CTS software.

Nachteile: Would love to do 100% optimization but I realize that is not going to happen in Onslow County. We have to many variables.

I have used this in conjunction with a transportation company for the past 2 years.

Mit Google übersetzen Bewertet am 19.4.2018
Tammy R.
Mobility Manager
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: As a brokerage Call Center, this has increased the transportation Coordination immensely in our community. The customers reap the benefits.

Vorteile: We have found this to be easy to use as well as improving efficiency. The customer support has been immediate and great. This software has eliminated a lot of inefficient work that we used to do that is now computer generated. The reports are wonderful, precise and can offer a plethora of data in many formats. This is great when generating reports for a variety of finding sources. I like that once a customer is in the system, they stay in whether active or inactive. Our customers come and go all the time. Great feature.

Nachteile: There are several different ways to enter information, so at first, it's a little daunting when trying to learn the system.

Antwort des Softwareanbieters

von CTS Software an 29.10.2018

Tammy, thank you so much for your kind words. It has been a pleasure working with you and the multiple agencies you are involved with. We look forward to growing with you and these agencies and providing more tools to help you improve efficiency and communication.

Excellent customer service, good an updating platform with newer features.

Mit Google übersetzen Bewertet am 19.4.2018
Eileen S.
Transportation Director
Transport/Güterfrachtverkehr/Schienenverkehr, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Daily I get benefits from the software.

Vorteile: Clearly designed for the rural transit/paratransit industry. Ability to search, report, customize reports, and overall user friendly the software is even for the newest user.

Nachteile: Lack of ability to look up reservations by City/Village that someone is coming from or going to. Lack of ability to text riders, and/or do mass notification about inclement weather or holidays closings. Other dislike, cost of downloading application onto tablet, as well as the restrictions on the number of logins/seats, especially given the monthly cost that we pay.

Antwort des Softwareanbieters

von CTS Software an 29.10.2018

Eileen,

Thank you so much for your review. I am happy to say, we added the ability to do text message reminders last week and we hope this will be a big help to you and your team. We will continue to work on the other suggestions and will let you know when they are released. Have a wonderful week.

Software is easy to use and customer service is always there to help whenever you need them.

Mit Google übersetzen Bewertet am 20.4.2018
Inez C.
Program Director
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis

Vorteile: The fact that it is cloud based and I can work from anywhere. Reports are easy to use and it is easy to train new employees .

Nachteile: The only thing that I wish could be updates for our program is, I wish we didn't have to use the mouse so much when creating trips. If you are going to a different site I wish the box would be opened up when you get to the site and not have to use the mouse to get to the box you are working on. In CTS's old system you could tab and go. Now you have to use the mouse.

Antwort des Softwareanbieters

von CTS Software an 2.8.2018

Inez,

Thank you so much for your review and for being a loyal customer of CTS for many years. I wanted to follow up and let you know that we are redesigning the reservation screen at this time and we will be certain that the system tabs through the pages in a logical manner to minimize the use of your mouse. Thanks again and have a great day.

We love the Tripmaster program and the CTS crew

Mit Google übersetzen Bewertet am 19.4.2018
Jill J.
Executive Director
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: The software is very user friendly. It has the ability to keep up with the data tracking we are required to do, yet is easy to use for our non-techy staff.

Nachteile: The canned reports do not export well to excel. I have to delete a lot of rows and columns, move column headings over the correct columns and things of this nature.

Antwort des Softwareanbieters

von CTS Software an 29.10.2018

Jill,

Thank you so much for taking the time to provide your review. We built the custom reports tool as an alternative to the canned reports as we agreed they dont export very well to excel. Hopefully that helps but we will continue to research ways to improve the export formats for our canned reports as well. I have enjoyed working with Bond County for over 10 years and hope to continue that relationship for many more!!!

Great Program! It has helped keep our drivers and dispatch on the same page across the board.

Mit Google übersetzen Bewertet am 19.4.2018
Brendan K.
Day Program Director
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Quick, accurate transportation to and from our day program.

Vorteile: I really like the ease of use. The ability to pull gps, and have voice guidance from stop-to-stop has cut down our drive time significantly. All riders are accurately able to be identified when, where and how fast they are moving while in transit.

Nachteile: The program sometimes glitches when you initially try to pickup multiple riders from one location. You have to select and perform all of them instead of the software recognizing you all riders are picked-up/ dropped off at the same location.

Has been a great experience and has made tracking our mileage simple.

Mit Google übersetzen Bewertet am 1.6.2017
James P.
Director
Transport/Güterfrachtverkehr/Schienenverkehr, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have received a more efficient work flow and can operate with the confidence of not leaving a rider stranded with out a ride. Our truly biggest savings is the data entry of miles that we have to log for our records this alone saves us 10 hours a day.

Vorteile: CTS has slashed the time it takes to fill out state required reports and the time that it takes for us to bill clients. Has also given me the ability to track buses in real time. CTS has also taken the load off of our dispatchers trying to remember where our vans are and what riders still need to be picked up.

Nachteile: We do wish that the auto scheduler worked a little more efficiently. The auto scheduler works great if you are picking up one client at a time from one area, but when you want to pick up multiple clients from say the same small town around the same time. It wants to dispatch a van for each of the riders instead of picking them up with one bus.

The Best Software for a Great Price

Mit Google übersetzen Bewertet am 12.4.2018
Connie C.
Director
Transport/Güterfrachtverkehr/Schienenverkehr, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: First it saves this agency 50% over the previous software. Ability to pull reports that are already set up within the software that previously had to be paid for. Can make changes within the system that do not require an IT person to make those changes for you. Customer Service is prompt to call back and resolve any issues. No major changes had to be made with the tablets that were being used.

Vorteile: This software is user friendly, efficient, perfect for small or larger agencies. Is working perfectly for this agency and saving us a ton of money. Customer service is on top of any and all questions or concerns and They are always there to help if needed.

Nachteile: I do not have any dislikes about this software. It truly meets and or exceeds all this agencies needs.

Overall, my experience with CTS software has been great.

Mit Google übersetzen Bewertet am 16.4.2018
Anna T.
Executive Director
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: This software helps the company be more efficient which allows us to serve more clients and is a huge cost savings.

Vorteile: The ability to track drivers and the tablets are my favorite features which we use. Our company is operating more efficient than ever after implementing the tablets. The customer service and technical support is always fast to respond and resolve any issues that may come up.

Nachteile: Software seems to freeze up occasionally. I would like to see more development for fixed routes and tracking.

Amazing Software, Awesome Support!

Mit Google übersetzen Bewertet am 12.4.2018
Angela G.
Transportation Director
Transport/Güterfrachtverkehr/Schienenverkehr, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Saving money and time, scheduling efficiency, ability to retrieve and export data, and the list goes on.

Vorteile: The Medicaid billing software has made billing for Medicaid transportation so much more efficient and has saved us a great deal of money. Without the software, we would have had to hire a full time billing clerk specifically for Medicaid transportation.

Nachteile: It is a little difficult to figure out how to build custom reports to retrieve data, especially in the filter view.

Rural transportation scheduling

Mit Google übersetzen Bewertet am 17.5.2019
Larry S.
Transportation Director
Transport/Güterfrachtverkehr/Schienenverkehr, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: After we initially installed CTS, we noticed an improvement in our availability. The data collected in the system is accurate, and makes it easy to report financial, and ridership data. We purchased the system to make it easier on driving staff in the field. Using tablets has helped our financial auditing process, and it is easier to notice data entry errors.

Vorteile: Ease of use for new users, and the features available within the software.

Nachteile: The only negative feedback I have is when pulling certain NCDOT reports. The reports will not generate, and I have to call support. Support immediately fixes the errors, so its not really a problem, just the only negative experience I've had.

I have always loved CTS they keep the software up to date. The staff is always helpful.

Mit Google übersetzen Bewertet am 16.4.2018
Tammy J.
General Manager
Transport/Güterfrachtverkehr/Schienenverkehr, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It is easy to learn and or train. It is a great price for the amont of software and guidance we have received.

Vorteile: I like how easy it is to navigate through the system. I also like that I am able to look up who placed or typed a rider's info in.

Nachteile: Sometimes I am unable to get to reports without down loading in PDF. I also so have issuse with them system being a little slow at timesin loading the maps. But when ever I call they get right on the issues and it is resolved quickly.

Great transportation software

Mit Google übersetzen Bewertet am 17.5.2019
Paula D.
Dispatcher
Transport/Güterfrachtverkehr/Schienenverkehr, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Before CIPT started using this software, each county was scheduling their own transports manually onto paper. This took away the needs of having multiple offices handling transports into a main call center. Easier, faster, and more efficient using this software.

Vorteile: Easy to use with little interruption of service am able to have multiple windows open doing several transports at one time.

Nachteile: Easy to schedule on wrong day when doing multiple windows; wished the present day was color coded.

Public Transportation Provider

Mit Google übersetzen Bewertet am 17.5.2019
Lisa B.
Admin. Assistant
Transport/Güterfrachtverkehr/Schienenverkehr, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have enjoyed working with CTS very professional, if ever we have question or we need help in any way they are contacted right away.

Vorteile: I rely on CTS software for all billing, reporting, tracking mileage/fuel, passenger units, knowing at all times where our vehicles located and who is on board. The customer service is what impresses me most.

Nachteile: I've given this question some thought, and overall we have been very satisfied with the software.

Great Software for scheduling trips

Mit Google übersetzen Bewertet am 17.5.2019
Kelly K.
Supervisor
Transport/Güterfrachtverkehr/Schienenverkehr, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It has really helped streamline our business and makes it so easy to create a schedule and change it.

Vorteile: The ease of entering information and setting up schedules for repeat customers. Being able to pull reports in different ways. Being able to monitor the vans and see on a map exactly where they are at.

Nachteile: Sometimes it doesn't understand the best way to pick up our customers so we make our own changes. This isn't frequent though.

CTS IS THE BEST!

Mit Google übersetzen Bewertet am 17.5.2019
Marit K.
Operations Manager
Transport/Güterfrachtverkehr/Schienenverkehr, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It's so easy to use and really easy to teach others that may need to use it.

Vorteile: The auto-scheduling is better than the other software that is available. I recently had opportunity to try to help another provider figure out their SUPER CHEAP software function and it was AWFUL. CTS is the best that you can find on the market right now.

Nachteile: When it breaks down, business comes to a standstill. (Prefer no breakdowns)

I find this software very easy to navigate thru and it has alot of wonderful features.

Mit Google übersetzen Bewertet am 19.4.2018
Carla W.
Scheduler
Transport/Güterfrachtverkehr/Schienenverkehr, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: I like the ability to send mobile messages and to look at past rides to help determine old drop locations or times.

Nachteile: I wish it would alarm when someone sends an critical alert thru the mobile message system. It would be great if it copy times and locations on specialty trips it would make the entering of information alot quicker for the ones going to the same place at the same times on those specialty trips.

The software is easy to use the people of CTS are the best. Always upgrading implimenting new stuff.

Mit Google übersetzen Bewertet am 12.4.2018
Kattie R.
Operations manager
Transport/Güterfrachtverkehr/Schienenverkehr, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: How easy it makes my job. I can't say enough about the staff they are great. I love parascope. Auto scheduler is great once it is set to what works best. I like being able to track everything going on in the vehicles. Speed, GPS, pick up times, arrival times.

Nachteile: Honestly I don't not like anything but I guess the blue and white color is the only thing I get sick of looking at all day long.

CTS Software

Mit Google übersetzen Bewertet am 17.5.2019
James S.
Vice President
Transport/Güterfrachtverkehr/Schienenverkehr, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Excellent!

Vorteile: CTS / Tripmaster is an excellent product for Scheduling / Dispatching and much more! The CTS Team (Support, Sales, Training etc) is one of the best in the Industry. System is stable and easy to use, and CTS continues to release valuable enhancements on a regular basis to their customers.

Nachteile: Overall excellent product.

Excellent technical support! Adapts to our needs. Quick to respond/fix anything.

Mit Google übersetzen Bewertet am 31.5.2017
Dori B.
CHIEF FINANCIAL OFFICER
Transport/Güterfrachtverkehr/Schienenverkehr, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: AUTOMATION, EASE OF USE, CUSTOMIZATION, INCREASED EFFICIENCY.

Vorteile: I enjoy working with each and every member of the CTS team. Everyone is knowledgeable and friendly. They always listen to my needs and have adapted the software around our voiced needs and wants.

Nachteile: Sometimes the changes we ask for are slow coming, but it's amazing that they change it and update it based on our needs!

I've been using CTS for about two years no and I love it.

Mit Google übersetzen Bewertet am 16.4.2018
Steve T.
Trainer/ sales
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: Very easy to use and easy to train new employees to use it. I love the fact that you can make subscription trips or copy trips and make multiple trips.

Nachteile: Unfortunately you don't have a report that I can run to let me know who has ran on-time for the month. This would be great so I could award the drivers for being on time all the time.

Dependable and Ease of use!

Mit Google übersetzen Bewertet am 17.5.2019
Misty C.
Director
Transport/Güterfrachtverkehr/Schienenverkehr, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: This software enables us to perform our daily duties with very little issues- we are very dependent on its use!

Vorteile: It is very dependable and it is very user friendly! They are always working to make it better! We love the reports and tracking that it helps us perform in our office!

Nachteile: That we can't do a search of passengers at a certain address

Trip Master exceeds expectations. Always innovating new features!

Mit Google übersetzen Bewertet am 2.6.2017
Neal D.
Executive Director
Transport/Güterfrachtverkehr/Schienenverkehr, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Greatly improved efficiency. In fact, we've been able to consolidate two staff positions.

Vorteile: Outstanding customer service. We've suggested a few features and the company was very responsive and incorporated them.

Nachteile: An occasional bug but honestly, nothing to be concerned about. The company performs routine software updates and always alerts users ahead of time.

I use this software at my current job.

Mit Google übersetzen Bewertet am 13.4.2018
Stephanie E.
Schedular
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: I've never seen this program until I started my current job a year ago. In just a few days I was able to navigate through it fairly easy. So what I like most about it is the ease of doing my job and doing it in a timely manner, and if you do make mistakes they are easily corrected.

Nachteile: The only complaint I have is when the system is down and I cant do my work. This is the program I use to make all of our trips and if it is down then this slows down my productivity.

Easy to use

Mit Google übersetzen Bewertet am 16.4.2018
Kenneth H.
Operations Manager
Transport/Güterfrachtverkehr/Schienenverkehr, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Real easy to run reports. Can validate trips with ease. Can easily move trips from van to van. Can add drivers to tripmaster with ease

Nachteile: There are several updates that I have asked for but all I get is promises. Several of these updates would help our drivers & dispatcher in adding trips to their manifest.