The Studio Director Erfahrungen

Studio Director is a complete management solutions

Kommentare: My overall experience with this professional software is very incredible and strongly recommend the use of this software for management solutions.

Vorteile:

Studio Directors provides its user a complete management solution at single platforms where we can enjoy their amazing features such as class management, attendance management, point of sale, online registration and many more. This is a cloud based software with very easy to use interface and they provides excellent customer services to their users.

Nachteile:

The software is a complete package and i have not found anything problematic.

Great Support and Ease of Use

Kommentare: It auto computes my tuition, once I put my rates in, regardless of when the student enrolls. That is a huge benefit.

Vorteile:

It is all encompassing containing class schedules, family and students information, teachers schedules, and tuition charging and tracking.

Nachteile:

I would like to have my POS incorporated with this software so that I only had to use one system. Consequently I charge on my POS and I have to post in the SD, unless it is just a tuition type charge.

Studio Director

Kommentare: Overall pretty simple to use any a good way to keep track of families and accounts

Vorteile:

User friendly, lots of features, dance studio specific

Nachteile:

The accounts are a little bit confusing to keep track of ie payments and charges

Not User Friendly - Downgrade Since User Interface Upgrade

Kommentare: Major billing issue that lasted 3 weeks. SD was slow in response, had lack of communication, and failed to accept responsibility. No explanation or apology was ever provided. SD is ignoring their clients begging to return to the previous user interface. This is documented in the SD Idea Portal. They are not responding to customer comments.

Vorteile:

Currently, we do not like much since the User Interface upgrade.

Nachteile:

User interface upgrade during peak season that changed info that once was on a single page into multiple tabs. At least twice as long to navigate, harder to find information, and possible human error for employees since pivotal information is harder to find.

Good Studio Management Software

Kommentare: Overall we were satisfied with our use of The Studio Director. We changed to another software for functionality that was more important for customer satisfaction. There were things that the Studio Director does better than competitor tools, but there are gaps in most products in the market.

Vorteile:

Love the ease of setup of our seasons, classes, billing and charging customers. Most functionality is there for running a dance studio or similar business.

Nachteile:

Could not successfully list classes on our website with links directly to enrolling. No way to track private lessons and studio room usage to have a complete studio availability calendar. Not as user friendly as other studio management products.

Needs updates

Kommentare: I like the pre-approval feature and the online store feature. However, attendance tracking for faculty is not efficient. A staff portal with attendance and skill tracking would be a huge improvement. Allowing parents to schedule make-ups would be great as well.
The event management is also time consuming. One window to drag and drop classes into an event would be preferred over constantly going back and forth between windows to add performances for classes and adding classes to an event.

Vorteile:

The pre-approval feature makes registering for the next season so easy for parents. They don't have to search through all class offerings to find the classes they should sign up for.

Nachteile:

I feel like I constantly have to switch between windows to do things. It is very hard for staff to quickly take attendance for their class.

Studio director streamlined some processes, but was hard to use

Kommentare: It was an upgrade from the multiple free platforms that were used previously but the organization outgrew Studio Director.

Vorteile:

Finding contact information and running reports were very helpful.

Nachteile:

The site was not intuitive and many features were very hard to find or understand.

Dance studio with 400 students and several different seasons/programs

Kommentare: I started with The Dance Academy 3 years ago so that is how long i've had studio director. I have a feeling studio director has awesome functionalities and capabilities but my biggest obstacle is that i don't know how to use them and i don't know what i'm not using. For day to day, the software is great. Reliable, relatively user-friendly, and makes registration easy for me. Here are a few areas i think could be improved:
-building emails and email campaigns, i know there's a drip campaign feature but i tried and could not figure out how to use it. To pre-program our emails to send automatically would be super helpful
-I do not want my clients to be able to click the 'do not send me emails' option upon registration because they end up missing out on important communications from us
-i had to manually go through and delete over 1000 families from the system recently, could not believe i couldn't just filter a group via a tag and delete them all in bulk... instead, this took hours and hours of my time
-From a customer perspective, registration experience could be easier, better looking, and i want control over the emails a customer receives upon registering.
-Would be great if i could automate a customized 'welcome' email as well as an email that automatically goes out to everyone 1 month and one week before class starts to prepare them for class. My main wish would be for a studio director consultant to sit down with me, analyze our current use of the software, listen to everything we do, everything we wish we could do, and then teach us how we could be using the software better, show us things we don't know, and just make sure we are operating as efficiently and effectively as possible with the product. Sort of like a nice, thorough audit of our current usage followed by a tutorial to improve future use.

Vorteile:

The customer service is AMAZING. They alway get back to me fast, are patient and kind, and willing to talk by phone or email any time of the day. I REALLY appreciate this and it is pretty much 60% of why i'd recommend Studio Director.

Nachteile:

It's a bit clunky at times, report pulling should be easier, emails should be better (take a look at mail chimp, THAT is a top notch email software), there are some major inefficiencies i've experienced, I have a feeling i am utilizing maybe 30% the software capabilities so as great as the software may be, there's definitely a lack of awareness/education would like help using it more and better.

Easy to use class management tool

Kommentare: I am pleasantly satisfied with the functionality that this tool has provided me with, it has allowed me to establish a much more organized work dynamic, where I can carry out the programming of my dance classes and choreographies, according to the student group. In addition to establishing evaluative methodologies for students, so they can through the application see their performance in our classes, so that parents can also monitor the activities that their children do in my classes.

Vorteile:

It is a very robust web platform, which also has a mobile application. It allows the programming and management of classes, instructors, billing, as well as the control and monitoring of students. Additionally, it is very easy to use and to configure since it has a very friendly interface, so it does not require a learning curve, on the other hand it has a very affordable price.

Nachteile:

It works efficiently, I have nothing negative to add, it is a very complete platform and has offered me good results.

Alot less headaches for Studio Owners and Dance Teachers

Kommentare: Who cares about the looks when running your studio is the main part.
When talking to studio owners and dance teachers they tend to realize that running this business is a more difficult task than jumping on stage. This application gives you alot for not a really big fee. Schedules, presentations, costumer relationship (a.k. parents), and even merchandise selling. Whether its online or on your mobile phone, it's always available so you can stay connected and watch your business grow!

Vorteile:

A simple idea behind a big solution... a dance studio owner or director is nowhere near of knowing the big administrative task of persuing their dream of teaching young ones. Alot of funtions for running their business and even taking care of payments and schedules... it even tastes like your running a big school all within this app.

Nachteile:

Design is not their biggest attributes but who cares when everything starts to work together.

Studio Director Review

Kommentare: The customer support at The Studio Director is amazing. We are very grateful to have live people available and ready to help when its needed.

Vorteile:

customer service user friendly we love that we can see if email has been read

Nachteile:

cost not sure how to personalize certain things - for example, we have recital fees based on how many dancers there are in a family. So 1 dancer is $. 2 dancers are $, 3 dancers are $, 4 dancers are $ etc.

Studio Director serves many of our needs for an after-school dance training program for students.

Kommentare: We are able to manage hundreds of family and student accounts, set up our seasonal class schedules and rosters, and manage our recitals.

Vorteile:

The function for pulling a recital show order that has the least quick changes possible is excellent.

Nachteile:

Sometimes it's hard to find one report that covers everything we need, so we often have to piece things together manually.

Always, always helpful

Kommentare: I reach out to the Studio Director several times throughout the year and they are always beyond helpful in answering my questions, providing me detailed instructions and honestly caring about making sure that everything works for my studio.

Nachteile:

It's a little clunky looking to new families - it doesn't look as modern as many other software that people are using.

Once the system is set up with our classes, it's really easy for me and all our customers to use.

Vorteile:

The layout of classes is neat colourful And specific. I like the little icons that identify each genre

Nachteile:

I would like a facility for parents to book private lessons and have them charged to Their account. At the moment I do not know who is having private lessons with which teacher.

Function and Service - Studio Director DELIVERS

Vorteile:

Ease of use! Lots of reporting features - I love that I can request new reports and they are usually implemented.

Nachteile:

I wish promo codes would allow users to receive a discount when they enter the code and it could be deducted from the payment due.

Easy to navigate through the program

Vorteile:

Information is very accessible, allows for good communication with members. Reports are very helpful with our daily operations.

Nachteile:

Would like to see the ability to change fonts or text colors in notes, etc. Make bold, underline, or italic

GREAT CUSTOMER SEVICE!

Kommentare: It won't take long t receive an answer from this company. I am so impressed with the return calls or emails to help me out whenever I need them...and with the speed that's amazing. They are always available to make the corrections whenever I make the mistakes!

Vorteile:

Ease

Nachteile:

Can't calculate for my taxes- especially my expenses each month. Would really like to have it all in one place. Wish you would add that feature.

Awesome Customer Service

Kommentare: ease of use

Vorteile:

Personalized customer service and user very user friendly. I would highly recommend this software to all studios.

Nachteile:

That I have to hit save changes every time. Still learning the program. We haven't hit too many road blocks yet. We need to learn how to not see other sessions in ledgers.

We love it for our dance club!

Vorteile:

We love it for our club. We try to use more and more of the program each year. We use it for pre approving, registering and keeping track of all of out dance families.

Nachteile:

Some of the things the program does we don't use or it won't work for our club. A few of the reports are difficult to read.

It's easy to understand and navigate

Vorteile:

The detailed family account page. I like how easy it is to navigate between the parents and students information.

Nachteile:

I wish each class had a feature to take attendance all at once for the whole class as oppose to one student account at a time.

I think Studio Director is great!

Vorteile:

I love the ease of the user interface. It's very intuitive which is helpful when trying to figure out a new feature.

Nachteile:

The amount of clicking that needs to be done to upload documents to a profile. I find it could be an easier process.

Great Service!

Vorteile:

We appreciate Studio Director as our software. Learning curve is simple, Service is exceptional!

Nachteile:

Nothing to List for this category.

Best choice I ever made for my Studio!

Kommentare: I looked at several programs before finally making my choice to go with Studio Director. I am glad I looked around because when I finally found Studio Director, I found everything I needed in one package (that all the others were missing). It has been worth every minute spent learning and every penny spent on services! Support is fantastic! Rates are fair and reasonable! I find it very user friendly and my customers love being able to do business on-line! I am just sorry it took me so long to find. If I would have known about them sooner, I would have switched a long time ago. Hands down, THE BEST program in the industry!

One satisfied customer!

Kommentare: For the first six years of our school existence we used a different software until I had it with those unlogical features. I wish we would have used The Studio Director from the start. We're now in our 4th year with this software and it couldn't get any easier but it does. They listen to our complaints and suggestions and update the software every few months to make it easier to use or to add new features. We're very happy to use it -every day!

Vorteile:

That we can do anything within our business with it

The best customer support ever!

Kommentare: When we switched over to Studio Director I was worried that I wouldn't have support in changing my system of billing and running my studio. I shouldn't have worried because Studio Director has the most responsive support people ever. They always get back to us within a couple of hours and they help us understand things in a timely manner, which is very important to a busy studio. Thank you Studio Director!