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Über ExpensePoint

Automatisiert und optimiert Deinen Kostenabrechnung-Prozess; erlaubt Mitarbeitern, Kostenabrechnungen einzureichen, zu genehmigen und zu erstellen.

Erfahre mehr über ExpensePoint

Vorteile:

We love that the product is so versatile and allows us to customize it as needed.

Nachteile:

I think the User Permissions configuration section is a bit confusing.

Bewertungen zu ExpensePoint

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,8
Kundenservice
5,0
Funktionen
4,8
Preis-Leistungs-Verhältnis
4,8

Weiterempfehlungsquote

9,5/ 10

ExpensePoint hat eine Gesamtbewertung von 4,9 von 5 Sternen basierend auf 319 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (319)

Trey
Trey
Imaging Consultant in USA
Verifizierter Nutzer auf LinkedIn
Medizinische Geräte, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Piece of Software

5,0 vor 6 Jahren

Kommentare: Each employee is able to assign their own expenses to the correct project and then break it out for the correct department expense. We have all of our transactions automatically uploaded into our system so I know if an employee forgets to turn in expenses. This is a very beneficial aspect of the software that I would not want to lose.

Vorteile:

I have been using this software for 3 years now and rarely ever have service issues. When I do have an issue, the tech support team at ExpensePoint takes care of it immediately. I like the functionality of the software and ease of use, but what I like most is the people in tech support. The expense reporting needs of our company can be complicated, but the tech support team has always been able to create something for us to make it easier.

Nachteile:

We are limited to to a certain credit card company that will allow us to have our transactions automatically uploaded.

Antwort von ExpensePoint

vor 5 Jahren

Dear Trey, Thank you for taking the time to review ExpensePoint. We appreciate your generous feedback. I will be sure to let our support team know they are doing a great job. Your business is important to us and we are so happy to hear that this software has helped to automate your processes with the different functions and ease of use. Thanks again and have a great day. Respectfully yours, Sherry McKeen VP-Global Client Relations

Dan
Director of Operations in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Recommend Expense Point

5,0 vor 2 Monaten

Kommentare: Great value for the low fee. Easy transition for staff

Vorteile:

Download of transactions from bank card most helpful. Great customer support

Nachteile:

Sometimes the phone connection is less than ideal - not sure if it is their phones or ours...

Bernice
Accounting Assistant in Kanada
Versicherung, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Excellent Support

3,0 vor 2 Jahren

Kommentare: Overall good. Support was able to help us with our needs and questions.

Vorteile:

We really like the ease of use within the mobile app and how the administration is set up.

Nachteile:

There's a lot of clicking and the work flow is not always intuitive for new users. Sometimes the receipts take a long time to read.

Antwort von ExpensePoint

vor 2 Jahren

Hi Bernice, Thanks for taking the time to review ExpensePoint. We love our support team and are glad you have experienced their excellence! Thank you for your comment about money saved and the ease of use. We are working on improving our receipt reading time! Thanks again, Sherry McKeen

James
Operations Manager in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The best expense management solution

5,0 vor 3 Wochen Neu

Kommentare: ExpensePoint automated tracking and reporting features have helped streamline our financial processes, making audits and compliance much easier, and it’s a great tool for businesses looking to automate expense management.

Vorteile:

It simplifies expense management with its intuitive interface and automation features. The integration with corporate credit cards makes tracking expenses very seamless

Nachteile:

Some customization options require additional support in the mobile app, but when followed properly, it's more responsive and faster.

Alex
VP of Finance in USA
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Expensepoint: the most value-adding, and easy to implement expense reporting system I've ever seen!

5,0 vor 2 Jahren

Kommentare: Implementing expensepoint with our Quickbooks was the easiest implementation of an expense system I have ever been through. I have implemented other bigger , more well known systems, and have had just terrible experiences. the process was too tedius, and it required many hours to complete. One of things we really appreciated about expensepoint, was the option to purchase by reports as well as by users. it really makes a top notch software quite affordable, and the expense to use it can be completely variable based on expense reports, which is great when you are trying to control costs. We couldn't be happier.

Vorteile:

The receipt wallet / receipt reader function is the most loved feature by all employees. the fact they can just drop the pictures, and comeback later to an almost completed expense report that just needs a couple of clicks to submit, has been a game changer for employees on the road as well as those who don't travel as much, but purchase regularly on behlaf of the company. in Accounting, we love how easy it is to review, approve, push an entrry into quickbooks, and reimburse, all from within expensepoint. the integration to automatically issue reimbursements from expensepoint, as saved our accounting staff hundreds of hours reconciling, recording, and issuing the payments via AP. Now it takes less than 1 minute to issue the payments, its simply wonderful!

Nachteile:

We had a few hiccups entering banking information for reimbursements, but the implemenation team was able to manually make adjustments and helped us get through.

Antwort von ExpensePoint

vor 2 Jahren

Thank you, Alex, for this fabulous review. We are thrilled that you love ExpensePoint. It's great to hear that the value, ease of use, and automation ticks all your boxes. Happy expense reporting! Kind regards, Sherry McKeen

Alecia
Operations Manager in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

GGFdn

5,0 vor 2 Jahren

Kommentare: The ExpensePoint team has been great. From the start of the process with [sensitive content hidden] who was my first contact, and [sensitive content hidden] who assisted with developing the setup and format, and [sensitive content hidden] who provided training of the program...it has been an easy and successful process. Our staff has been able to dive right in and start using the program with ease. Everyone I worked with at ExpensePoint has been attentive, friendly, responsive and knowledgeable. My questions have always been handled in an efficient and friendly manner. We are pleased with the program and the level of support received to get us going, and the information that has been provided for support whenever we may need it.

Vorteile:

The simplicity of the program. We were able to tailor it our needs and not have a lot of features that did not apply to those needs.

Nachteile:

I have not experienced any cons at this point.

Antwort von ExpensePoint

vor 2 Jahren

Thanks, Alecia, for this fantastic review. We love that your experience has been positive and that Expensepoint offers everything you need! We love that our sales and implementation team has made your onboarding easy and enjoyable. Happy expense reporting! Sherry McKeen

Roxanne
Payroll Administrator in Kanada
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

ExpensePoint Review

5,0 vor 4 Jahren

Kommentare: The support staff at Expense Point has been extremely helpful and always very quick to respond and resolve any issues I may have. Their customer service is very personal and professional. The ease and organization of communication regarding the expenses submitted between staff and myself has been an immense help for me. The ease of looking up and finding specific expenses is quick and easy.

Vorteile:

The functionality of Expense Point has been very valuable to me as an administrator. I really love how much I can do and create within the system, I don't have to get Expense Point to set these up, instead I can play in the system and create what I need. It allows me to have the system set-up to fit our company and our unique and complex accounting program. The system is very adaptable and allows me to create report templates and change approval processes easily and quickly, which is an aspect I did not find with other systems we had tried. This aspect also allows the system to grow with us in any changes we may implement in our company.

Nachteile:

From an administrator perspective the adaptability and flexibility of the program can be a little difficult navigating at first because there are different layers to fill in when setting up or changing settings. However, once you have done it a few times it's very intuitive and it is easy to follow how all of the parts fit and work together. Unlike other programs I have used, Expense Point allows you to be able to access many features that other programs do not, and that is well worth any learning curve that may be encountered.

Antwort von ExpensePoint

vor 4 Jahren

Dear Roxanne, Thank you for taking the time to review ExpensePoint so favorably. We are happy that the functionality of Expense Point has been valuable in your job. We do appreciate that there is a bit of a learning curve for administrators at first, but knowing these functions are making your life easier to create report templates and change approval processes quickly is an encouragement to us. We appreciate your business and look forward to a long relationship with your company. Sincerely, Sherry McKeen - Vice President - Global Client Relations

Thomas
Service Manager in UK
Maschinerie, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Simply the best

5,0 vor 6 Jahren

Kommentare: The end user benefits tremendously from not having to carry multiple receipts in their possession.
The administrator doesn’t have stack of paper sat on the desk
The accountant can automatically sync the claims with our ERP.
These are all savings of NVAT with no negative impact on our administration at all.
It’s a win/Win

Vorteile:

The accuracy of the receipt reading is second to none that I have ever experienced with other suppliers.

Nachteile:

I would like for it to automatically take daily values down to a pre-set amount if the end user exceeds an allowance. It doesn’t do this, but neither does ay other system. I hope that the industry best practice will change to suit.

Antwort von ExpensePoint

vor 5 Jahren

Dear Thomas, On behalf of the ExpensePoint team I would like to thank you for your generous review. Simply the best is a great accolade! The benefits you have mentioned are why we created this expense management solution. To have you articulate that, is a win for us. I will forward your suggestion for automation to our Development Team. We thank you for your feedback and your business. Kind regards, Sherry McKeen-VP-Global Client Relations

Christina
Staff Accountant in USA
Psychische Gesundheitsfürsorge, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Goodbye Excel, Hello Efficiency!

5,0 vor 3 Jahren

Kommentare: It's been a great experience so far and I am sure it will continue that way :)

Vorteile:

I like that the software is easy to use, all encompassing, and very user friendly. It helps me streamline everything in a way they you naturally want from software like this. I also love the customer support. They are highly responsive, very intellectual, and willing to go above and beyond to make sure you are having a good experience with ExpensePoint. They don't just answer my question, they will go out f their way to bring up something else I might like to utilize (based off things I have said in conversation). That's what you want in a company!

Nachteile:

This isn't so much a dislike on Expensepoint as it is on the big chain credit cards. We started off with Capital one Spark Miles CC and it turns out they do not have VCF Feed available and the Plaid integration does not work for authorized users. This really delayed our implementation. For over a month I kept trying to get it to work, then finally called ExpensePoint support who instantly knew that it would not work. They were able to give me Credit Card examples that do have VCF feed and that integrate well, which was nice. But what would have been nicer is having the sales team / implementation team we worked with ask that question. It would have saved us about 2 months of delays rolling out the software.

Antwort von ExpensePoint

vor 2 Jahren

Dear Christina, Thank you for your 10/10 review of ExpensePoint. We appreciate the feedback and comment about your experience with your credit card integration. I am sorry that you experienced that delay because of missing information. We have made improvements to our Sales people's knowledge of integrations to remedy this. Thank you for choosing ExpensePoint for your expense management system. Kindest regards, Sherry McKeen-VP-Global Client Relations

Chris
General Accountant in Kanada
Baumaterial, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good staff, done right the first time

5,0 vor 2 Monaten

Kommentare: Pleasant staff and meticulous follow-through from start to finish. Our major overhauling of existing setup was done right the first time without any hiccups.

Vorteile:

Capable and knowledgeable support staff. Efficient implementation.

Nachteile:

Nothing particular. Login link not available on homepage, just a small nuisance if you tend not to save URL links and Google things all the time.

Cliff
President and Chairperson in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Critical Software for Non-profit

5,0 vor 2 Jahren

Kommentare: The ExpensePoint team took great care to understand the business needs of our non-profit and offered a suite of capability and pricing options that work well with how we operate. The support has been outstanding and flexible. The software is robust and capable for our needs as we grow into the future.

Vorteile:

The expensepoint system is robust in its capability for managing and tracking expenses. The mobile app is especially easy to use and the ability to upload receipts with automatic OCR scanning greatly improves ease-of-use.

Nachteile:

The main web interface feels somewhat dated and confusing. It's fully functional and there are features implemented on the website that cannot be accessed via the mobile app (e.g. adding an email address for receipt uploading).

Carly
Office Manager in Kanada
Erneuerbare Energien & Umwelt, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

[sensitive content hidden] is a gem! Helped me to make sense of managing expenses for our team.

5,0 vor 2 Jahren

Vorteile:

The integration has been easy. Customer service is 10/10 and I would highly recommend to anyone who wants to make their expense reports easier to manage!

Nachteile:

So far so good. I have had difficulty with the downloaded desktop version but I just use the mobile app and website as a workaround!

Mary
Payroll $& Benefits Specialist II in USA
Telekommunikation, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Amazing Customer service and software

5,0 vor 3 Jahren

Kommentare: Amazing! Thank to the team that is in charge of our account. They deserve a HUGE kudos.

Vorteile:

The best part is the customer service we receive. Our account manager and her department are on top of everything and fantastic to work with.

Nachteile:

nothing.

Antwort von ExpensePoint

vor 2 Jahren

Dear Mary, Thank you for your fantastic review of ExpensePoint. We appreciate your feedback regarding your experience with our customer service team. I will be passing your review on to them. Thank you for choosing ExpensePoint as your expense management system. We look forward to providing you with the best employee expense report automation for many years. Sherry McKeen – VP-Global Client Relations

Anas
IT Analyst in UK
Logistik & Lieferkette, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Fantastic Software with a great team behind it

5,0 vor 6 Jahren

Kommentare: Implementation process was great. With the multi currency set up that our regional offices needed, the implementation team helped us find a solution which would work for us specifically.
Post implementation, Expensepoint Support and the Customer Relationship Manager were very helpful in answering queries.

Vorteile:

Great implementation process Easy to set up new departments, GL account etc after Go Live Easy Navigation throughout the system. U Easy to use - our users only needed an hour training session and they were then comfortable enough to use the system on their own. Good Mobile App Administrators have access to most of the system, thus allowing me to resolve issues quickly

Nachteile:

Initially there were some bugs during implementation but they were quickly resolved by Expensepoint Developers. Support hours could be longer as being in London there is a big time difference. However, luckily we did not have to call upon their help too many times.

Antwort von ExpensePoint

vor 5 Jahren

Dear Anas, Thank you for such a favorable review! I am glad to hear that your experience with our Implementation and Support Teams was helpful. Our goal is to provide an expense solution that meets the diverse needs of our clients, so to read that you think ExpensePoint is a fantastic solution with great features, indicates that we are right on target. Thank you for your recommendations around support hours for our international clients. We are working on this. Thanks so much for your business. Sincerely, Sherry McKeen VP-Global Client Relations

Tracy
Accounting Coordinator in Kanada
Psychische Gesundheitsfürsorge, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Fantastic Support

4,0 vor 6 Jahren

Kommentare: Overall very good experience.

Vorteile:

For the most part it's user friendly. On occasion when we do experience hiccups I know I can rely 100% on their support team - specifically Theresa. She responds quickly to any concerns that I have and will work closely with me or our team to to resolve any issues that may arise.

Nachteile:

The software only allows one receipt per one transactions. For example, a hotel receipt may have accommodation - food - parking on 1 invoice, we like to break these transactions down - however, we cannot tie this 1 invoice to multiple transaction lines.

Antwort von ExpensePoint

vor 6 Jahren

Dear Tracy, Thank you for taking the time to provide a review for ExpensePoint. I am pleased that everything is going well with your program and thank you for your great comments regarding our support. We certainly know how important it is to ensure that our clients receive the support that they need quickly. Thank you for comments about Theresa; I will certainly pass them along to her. Regarding your comments about attaching one receipt to one transaction I will have Theresa reach out to discuss this as we do have a split function that will allow you to split an expense which will then tie back all the splits to one single receipt. Finally, thank you for choosing ExpensePoint and for being our client; we really appreciate it. Kind regards, Paul Ansloos - Vice President - Global Sales & Marketing.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Freizeit, Reisen & Tourismus, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to use expense tool

5,0 vor 6 Jahren

Kommentare: Good software, good support

Vorteile:

easy to use, clearly structured, good reporting

Nachteile:

No search functionality in user list. Lot of scrolling needed

Antwort von ExpensePoint

vor 6 Jahren

Hello, I really appreciate your 5 star feedback and great comments about ExpensePoint. We would really appreciate the ability to contact you to show you how to use the user search feature which would cut out your scrolling needs, however you did not leave us your details ;-) . Please feel free to contact our support team and they would be more than happy to help you. Warm regards, Paul Ansloos - Vice President - Global Sales & Marketing

Amy
IT Internal Auditor in USA
Versicherung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great Product and Customer Service!

5,0 vor 4 Jahren

Kommentare: The benefits of time, efficiency and electronic approval have been the most rewarding features. The customer service that [SENSITIVE CONTENT HIDDEN] have provided in incomparable with thorough and timely responses - a wonderful experience!!

Vorteile:

We love that the product is so versatile and allows us to customize it as needed. In addition, the ability to move from a paper system to completely electronic with an electronic workflow has resulted in huge time and process efficiencies for our company.

Nachteile:

The only con is the learning curve associated with the admin roles; however when questions arise Customer Service is very knowledgeable and quick to respond.

Antwort von ExpensePoint

vor 4 Jahren

Dear Amy, Thank you for your amazing review of ExpensePoint. We really appreciate your feedback regarding your experience with our customer service team. I will be passing your review on to them. I am pleased to know you have benefited from the electronic approval process by increased efficiency. Thank you for choosing ExpensePoint as your expense management system. We look forward to providing you with the very best of employee expense report automation for many years to come. Yours truly, Sherry McKeen VP-Global Client Relations

Molly
Accounting in USA
Medizinische Geräte, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Expense Point saves time

5,0 vor 6 Jahren

Kommentare: The customer service that we have received has been excellent. Questions have been answered in a timely fashion and screen shots of our system provided to explain an issue or fix were appreciated.

Vorteile:

We decided to utilize the Expense Point Mastercard for ease of downloading transactions directly into Expense Reports in Expense Point. No more questions of actual charges hitting the credit card - tips added incorrectly, forgotten charges, or guessing. Staff simply categorizes entries that need to be categorized and attach receipts - saving time. We then upload a file from EP into our Accounting software.

Nachteile:

Sometimes, it seems that pulling reports is cumbersome and still figuring out potential duplicate entries from learning curve of manual versus automated entry of transactions.

Antwort von ExpensePoint

vor 6 Jahren

Dear Molly, Thank you for your great review of ExpensePoint. We really appreciate your feedback and your comments about pulling reports. We do have an analysis report that you can run to determine if there are any duplicate entries. One of our team members will be sure to reach out to you to show you this report and also to walk you through the Analysis Manager area more. Thank you for being our client. Kind regards, Paul Ansloos - V.P. Global Sales & Marketing

Kathy
Controller in USA
Immobilien, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Customer Service -- wish I could give more stars!!!

5,0 vor 6 Jahren

Kommentare: [SENSITIVE CONTENT HIDDEN] has helped us create a GL upload so we can add detail to the transaction register. This assists management in tracking expenses with better accuracy.

Vorteile:

Frankly, it's all in the training and support. Many software programs can achieve similar results. It's the personal relationship with our outstanding rep that makes all the difference for us!! She goes above and beyond to assist us and answer all of our questions and concerns.

Nachteile:

No major concerns. Our company has not taken advantage of the app and [SENSITIVE CONTENT HIDDEN] has offered to help train on best practices and efficient use of the app and software. Very much looking forward to it.

Antwort von ExpensePoint

vor 5 Jahren

Dear Kathy, Thanks for taking the time to review ExpensePoint. We value our customers feedback and comments. I especially appreciate your remarks about our training and Service team. I agree that having a great experience with any software can be very quickly decided on by the support you receive after the purchase, so I thank you for these comments. I will be sure to forward them on to Theresa. Thank you for choosing ExpensePoint as your automated expense reporting solution. Best regards, Sherry McKeen VP-Global Client Relations

Jagjit
President in Kanada
Transport/Güterfrachtverkehr/Schienenverkehr, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Professional expense tracking software

5,0 vor 3 Jahren

Vorteile:

- It helps to keep track of all your business expenses - Easy to setup and use - Helps to manage your spendings

Nachteile:

- Cannot be integrated with some of the other accounting softwares.

Antwort von ExpensePoint

vor 2 Jahren

Dear Jagjit, Thanks for reviewing ExpensePoint. It is great that you have found ExpensePoint easy to implement and use. That is our goal. We appreciate your comment about accounting software integration. Our award-winning system simplifies expense management by working with the tools and workflows you already know. We are constantly working to improve our integration options. Thanks for choosing us. Sherry McKeen VP of Global Client Relations

Myrian
Finance Director in Japan
Pharmazeutika, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

The software is very useful in the approval process and in monitoring status of our expense reports.

4,0 vor 7 Jahren

Kommentare: The approval flow of our expense reports becomes faster and tracking becomes easier.

Vorteile:

The software's accessibility is great. The monitoring capability is helpful. I also like it that we have the control on some portions on the set-up, such that we can already do some minor changes even without going to customer support.

Nachteile:

- Some limitations on the reports that we can generate such that we cannot make reports based on what we info we need, we can only utilize the current available reports - there is no approver's capability to assign their replacement approver in case there is a need, without going to the customer support - there is no capability on tracking receipt by Accounting of the hard copy of receipts - some reports do not have an indicator on the report summary that receipts are attached to that report unless you looked at the expense summary

Antwort von ExpensePoint

vor 7 Jahren

Dear Myrian, Thank you for your great review of ExpensePoint. It is great to know that ExpensePoint is helping your approval process and giving you greater accessibility. In regards to the limitations that you mention, firstly the Analysis reports. Although we have a very comprehensive list of over 36 reports and graphs, it is always nice to be able to create your own reports from scratch. I believe this feature may be added in the ExpensePoint system in the future. As for the other points I believe we do have the solutions available in ExpensePoint and certainly for the receipt management comments. I have asked your Customer Relationship Manager Kelly to reach out to you to review these options with you. I appreciate your feedback and thank you for being our client. Kind regards, Paul Ansloos V.P. Global Sales & Marketing

Carlee
Office / HR Manager in USA
Elektrische/elektronische Fertigung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Awesome!

5,0 vor 4 Jahren

Kommentare: Customer service is outstanding. I must have called everyday when we first got it and the reps were all so patient and helpful. When it all came together it was wonderful.

Vorteile:

That it has kept all of our sales people current with their expense reports. It used to take months to get them to submit which really challenged the Accounting Team.

Nachteile:

There is nothing that I can say that I dislike about the software.

Antwort von ExpensePoint

vor 4 Jahren

Dear Carlee, Thank you for your kind review of ExpensePoint. I am pleased that your sales people's reports are getting done fast and on time! in addition, great customer service is one of our highest values so it is great to hear you experienced excellent support. Thank you for being our client. Have a great day. With appreciation, Sherry McKeen VP-Global Client Relations

mignon
it in USA
Öl & Energie, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Expense Point support staff

5,0 vor 6 Jahren

Kommentare: The Expense Point support staff are readily accessible and respond to questions thoroughly and quickly. The support personnel made the initial system implementation as easy as possible and have answered all questions we have had, since. Recently, we changed our company's accounting schema which in turn required many changes in Expense Point. Again, these changes were made easier through the support of the Expense Point technical professionals. Thank you.

Vorteile:

The Expense Point support personnel are outstanding.

Nachteile:

We would like to be able to upload into Expense Point as we used to

Antwort von ExpensePoint

vor 5 Jahren

Dear Mignon, Thank you for your positive review of ExpensePoint. I especially appreciate your remarks about our Implementation and Service teams. As you have indicated, they are an outstanding group of people. Having a great experience with software can be quickly decided on by the support you receive after the purchase. So I thank you for these comments and will be sure to forward them on to our teams. Thank you for choosing ExpensePoint as your automated expense reporting solution. Kind regards, Sherry McKeen VP-Global Client Relations

lenhardt
Managing Director in USA
Öl & Energie, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Expense Point experience

5,0 vor 6 Jahren

Kommentare: The team reached out ( Via Phone ) to make sure Their support was addressing my needs vs an email. I travel 100%, I need an application that will make my life easier especially with the requirements of various clients and the reporting structure gave me more than what I needed. I have used numerous applications but when it came to reporting ExpensePoint is head and shoulders above, not to mention it price point.

Vorteile:

The team at Expensepoint wants you to fully understand the application, wants to make sure you are comfortable with application, your needs are meet. The team is outstanding The application itself is probably more information that is ever needed, but from a fiscal and reporting mechanism it is outstanding.

Nachteile:

I really cant say a con against the application,it has more functionality that is needed, but able to either use it or grow into the use.

Antwort von ExpensePoint

vor 5 Jahren

Dear Lenhardt, Thank you for your amazing review of ExpensePoint. We are happy that it is making your life easier! It is great to hear that our support team was able to meet your needs and that you found ExpensePoint affordable and value adding. Thank you for choosing us as your expense management solution.. We want you to know that we really appreciate your business. Kindest regards, Sherry McKeen - Vice President - Global Client Relations

Robert
Controller in USA
Regierungsbeziehungen, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Ariel Technologies

5,0 vor 6 Jahren

Kommentare: Implementing Expense Point has been one of the easiest things I have done all year. The support has been by far outstanding. We have worked closely with rep from setup to training to helping us to develop the means to import expense reports into our ERP system. She has done an outstanding job, in my opinion. Response to any issues that have arisen has been prompt and thorough.

Vorteile:

Ease of use. Users love the phone app, the ability to capture receipts from either phone or email and the ability to easily classify expenses. VERY user friendly. Bosses cannot say enough good things about Expense Point. You all made me look good finding you.

Nachteile:

I have not received any negative feedback from our users nor have I, as of yet, found anything I do not like about it. Wish we had found this long ago.

Antwort von ExpensePoint

vor 6 Jahren

Dear Robert, Thank you for your most excellent review of ExpensePoint. We really appreciate all your feedback and are glad that all your team members are really enjoying the system and its ease of use. I also appreciate you nice comments about our support team and I will certainly pass them along. Thank you for choosing ExpensePoint as your employee expense report system, and we look forward to providing you with our services for many years to come. Kind regards, Paul Ansloos - V.P. Global Sales & Markting