Rent Centric Erfahrungen

Über Rent Centric

Die Komplettlösung für die Verwaltung deiner Fahrzeuge, Kundschaft, Personal und Einnahmen für Mietwagen und Carsharing.

Erfahre mehr über Rent Centric

Vorteile:

Fast customer service, User Friendly, Really easy to make reservations.

Nachteile:

How difficult it is to set up the rental rates. It is capable of doing this but it is a little difficult without instruction.

Bewertungen zu Rent Centric

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,5
Kundenservice
4,4
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,5

Weiterempfehlungsquote

8,8/10

Rent Centric hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 36 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (36)

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Nutzerbewertungen filtern (36)

Josh
Josh
Director of Business Development in USA
Verifizierter Nutzer auf LinkedIn
Automotive, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy, All Inclusive Rental Software

5,0 vor 8 Monaten

Kommentare: The team is very helpful and friendly about helping figure this software out in order to discover what it's best functions would be for your individual needs.

Vorteile:

It is all encompassing and integrates well with payment systems, which makes it a solution that we could easily plug and play into our website and payment systems.

Nachteile:

Because it is useful for businesses large and small, it has many customizations that many users may never use. At first, it can be a bit overwhelming to know what to focus on and learn.

Antwort von Rent Centric

vor 8 Monaten

Hi Josh, thank you so much for your 5 star review. We appreciate the fantastic feedback and glad that our integrated solution for website and payment system is working for your business. We are grateful to have such amazing clients like you Josh and we look forward to servicing your business for many years to come.

Katie
National Manager in USA
Automotive, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Grreat Partners

5,0 letztes Jahr

Kommentare: I have done a lot of research and Rentcentric truly has it all! I have had the pleasure of using this software for out 90+ location company for the past 5 years. No matter how our company has shifted and changed over the years, Rentcentric has been an important and strategic part of that! They have stayed ahead of the industry and are continually pushing new updates and pieces of tracking business. I find the price to be very affordable and approachable. [SENSITIVE CONTENT HIDDEN] are fantastic partners and will always help to find solutions and "make it happen!" Great software - great partners!

Vorteile:

User friendly Helpful team of developers Innovative Quick turn around on tickets Cost effective

Nachteile:

Few glitches (though they work through them quickly) Each feature has a cost - understandable but would love to see a :"full boat" so you don't have to pay per feature

Richard
Owner in USA
Freizeit, Reisen & Tourismus, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Product Review

5,0 vor 2 Wochen Neu

Vorteile:

It helps us manage our rental business..

Nachteile:

There are several quirks about the system that we don't like. One big one is that after sitting for a while, the system spazes out and we have to close it down and restart.

Antwort von Rent Centric

letzte Woche

Hi Richard, you made our day with your 5 star review (10 out of 10) of Rent Centric car rental system and the team. We are happy and grateful to have successful clients like you. Thanks so much for sharing your experience with us and we want you to feel comfortable doing that. We're using your feedback to make things better. We really appreciate our partnership and thank you again for taking the time to post this review.

Scott
Director of Operations in USA
Gastgewerbe, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Software to be avoided

1,0 letztes Jahr

Kommentare: The sales process is great, then everything falls apart. At what is now 10 months under our belt, trying to get things right they have completely given up. Most of the time they respond too our support requests timely, but still nothing gets accomplished. They should truly be ashamed. I have three more car share projects I need to get done in the next year to so and there is no way in good conscience I could use Rent Centric.

Vorteile:

Great sales team up front and it advertises all teh features we would need for our car share program

Nachteile:

10 months down the road (not literally, obviously) and it still isn't right. It's unusable. We have half a dozen major issues that are not being resolved, including something as simple as showing distance in miles not kilometers.

Albert
partial owner in USA
Freizeit, Reisen & Tourismus, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Excellent rental car software

5,0 vor 4 Monaten

Kommentare: Overall an great experience! Also, technical support team is so helpful for whatever questions that rise afterwards!

Vorteile:

The software works great and they also built a beautiful website that is synced with the software. Very easy to make changes and the setup process is super easy.

Nachteile:

I don't really have any complaints about the software. If something didn't work properly, it was because the setup wasn't done properly. You learn as you go and at the end it all seems like a piece of cake.

Antwort von Rent Centric

vor 4 Monaten

Dear Albert, you made our day with your 5 Star review of Rent Centric car rental software and technical support experience. We are glad you are happy with your online reservation website and the real-time sync with Rent Centric software. We will definitely pass your praise to the Rent Centric support team and as always, we are here to support you and your business. Thank you again.

IAN
General Manager in Kanada
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great Software - Well Developed

5,0 vor 2 Jahren

Kommentare: This software works. Period. When you want it to so something - it does it like you'd expect it to do. It's crazy how much time and money I've wasted on other software before coming to these guys!

Vorteile:

I have used other Car Rental Software platforms before but Rent Centric is the only one I have found that WORKS! They have INSTANT setup. Just enter your credit card number and start using the software! It's that easy. Don't waste your valuable time and money with other software like I did. Saving money is NOT worth your time. You'll spend more time with tech support that it's worth - use these guys! I'm glad I did.

Nachteile:

The setup fee. Their setup fee is extremely expensive. I know that they have training support and everything else that is provided but I setup the entire system myself before I even got the training. (It really is that simple to get started). I have my payment portal setup and all of my vehicles (I had 40 vehicles in the fleet) and everything all setup within a day. But I still had to pay their setup fee even though I set it all up myself.

Antwort von Rent Centric

letztes Jahr

Ian, we can't thank you enough for the kind words about Rent Centric car rental software platform. Your review means a lot to us and lets us know we're on the right track! We're very grateful for customers like you and hope you stick with us for years to come!

Tareq
Business owner in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great software with many features

5,0 letztes Jahr

Kommentare: Great software with many features, easy to handle, I didn’t have any major issues.

Vorteile:

Rent centric is an excellent software with experience team behind it. They always answer my requests and help me with day to day operation. previously I had another software that I thought it could save me $$$ , I was wrong , many companies have a nice layout software but when your operation start growing you will notice that they don’t have a good solution. Don’t pay twice like I did. This company is professional and they provide upscale solutions.

Nachteile:

Like any software, this is fits all software that sometimes you need to request some changes, modifications in order to meet your company needs

Derek
Director in Neuseeland
Verbraucherdienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Rent Centric software for Seamless business integration

5,0 vor 9 Monaten

Kommentare: For a point of sale no fuss booking system, Rent Centric is well suited to our business.
Renting vehicles is in essence a straight forward transaction, our observation is many business's add unnecessary complexity to the customer experience.
From our perspective Rent Centric don't differentiate from whether our business is big our small, the team demonstrates huge integrity in their levels of customer service. We are very proud to associate our business with Rent centric.

Vorteile:

Whilst our Webpage for landing customers is the frontline for our business, the integration of the RC software is the "silent Champion" providing all the core business functionality in the back ground. It's integral in providing a great customer experience, when online booking. It provides great transparency for our frontline staff and back office analytics.

Nachteile:

Can't really find anywhere in the software we don't like, we have found its fit, form and function suits our business well, the Rent centric team have always been obliging in addressing/ assisting our areas of learning the system, equally accommodating in making adjustment's were possible to our specific needs.

Antwort von Rent Centric

vor 8 Monaten

Hi Derek, you made our day with your 5 star review of Rent Centric and the team. We are very excited to have the opportunity to serve you and your business as the entire team enjoys working with you. We are glad your system and the reservation website is connecting you to your clients whilst generating revenue. We are very grateful to be your business partner and we look forward to many years of successful partnership.

Kim
Rental Clerk in USA
Automotive, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great support from Rent Centrics!

5,0 vor 3 Jahren

Kommentare: We are a small town dealership but handling many rentals a day. Rent Centrics makes working with our customers quick and easy. And no worries about the support if needed, they will be there for you!

Vorteile:

Software is easy to figure out even if you've never used the program before. Makes it easy for teaching and great for others filling in at our dealership to use. Every section is self-explanatory if you just take time to go over them. If there is anything you can't figure out - the support team is there for you. My reps are super at receiving an email with quick response time and not only answers your question but goes one step further to complete the task if needed. Thanks!

Nachteile:

I really don't feel like there is a negative about this software. We are happy to have it!

Antwort von Rent Centric

vor 3 Jahren

This review made our day Kim! Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Allyn
Owner in USA
Automotive, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Simple to use but full featured

4,0 vor 6 Jahren

Kommentare: As a GM dealer we were looking for an easy to use and affordable solution to manage our courtesy transportation fleet and RentCentric fits the bill perfectly.

Vorteile:

It's simple enough to use for my small fleet, but also allows us to offer full daily rentals. And its a good value.

Nachteile:

Login takes longer than desired to access the server.

Antwort von Rent Centric

vor 6 Jahren

Thank you for your review, Allyn. We thank you for your business with Rent Centric and wish you all the best going forward!

Bill
owner in USA
Automotive, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

10 year customer

5,0 vor 4 Jahren

Kommentare: after 10 years, it's pretty obvious we're a very happy customer.. we're constantly approached by others, but after researching price and value, we know we're in professional, good hands.

Vorteile:

User friendly software, excellent customer support. Without a doubt the best for our business and in the rental industry.. Rent-Centric is a very valuable asset and one of the main reasons we've stayed competitive..

Nachteile:

nothing really, after getting past the newness, it's been a cake walk..

Antwort von Rent Centric

vor 4 Jahren

Hi Bill, we can¿t thank you enough for your kind review and appreciate you taking the time to share your experience with Rent Centric. We strive to be the best car rental software provider. We're glad we could help you stay competitive in the market for the last 10 years. You made our day here at Rent Centric.

Velkis
General Manager in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Thank you Rent Centric!

5,0 vor 2 Jahren

Kommentare: As mentioned before sometimes we have little glitches, but their is always someone to help and get the issues resolved in a very timely manner. I also need to give a compliment to [SENSITIVE CONTENT HIDDEN] who has always been there to answer any phone call or question I may have, even after hours.

Vorteile:

Fast customer service, User Friendly, Really easy to make reservations.

Nachteile:

Some minor glitches like any software may have, but issues get fixed in a timely manner.

Antwort von Rent Centric

letztes Jahr

Thank you so much for your kind words, Velkis. We really appreciate you taking the time out to share your experience with us and we agree, our team is truly happy to help! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Johnny
VP/CTO in Kanada
Automotive, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Rent Centric Software Review

5,0 vor 3 Jahren

Kommentare: We are changing consumer perception of electric and plug-in hybrid electric vehicles using Rent Centric's simple and very flexible rental cloud software.

Vorteile:

Ease of use, customization, adaptability, efficient subscription based pricing models, wide selection of products both ready-made and custom.

Nachteile:

There are so many featured that it almost demands some training when first using the platforms. Very easy once one gets a hang of it.

Antwort von Rent Centric

vor 3 Jahren

Dear Johnny, you made our day. We really appreciate your feedback and kind words. We look forward to servicing your business for many years to come. Thank you again from the Rent Centric team.

Bikramjit
President in Kanada
Automotive, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Years of using Rentcentric, with great results

5,0 letztes Jahr

Kommentare: We have been very impressed with rent centric, and they continue to provide updates to the platform, allowing us to solve problems that arise and adding new features,.

Vorteile:

We have used rent-centric for several years. We love that it is user friendly and easy to navigate

Nachteile:

We did not like that they didn't have a mobile-friendly platform, but that was fixed and we now have been set up and presented with a mobile user-friendly platform

Carl
Manager in USA
Automotive, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Highly recommended

5,0 vor 4 Jahren

Kommentare: Overall expierience has been amazing. The software is well thought out and really helps us run our operation efficiently.

Vorteile:

The software covers everything we need to operate our rental operation. Outstanding Customer service really separates rent centric from the rest. Anytime we have a question or concern, there is always a friendly representative to walk us through.

Nachteile:

I’m a big fan of rent centric. Everything is in line with our needs.

Antwort von Rent Centric

vor 4 Jahren

Hello, Carl. Thank you for your lovely note. We so appreciate you taking the time to share your experience with Rent Centric customer service. Thanks again for being a loyal customer and writing this awesome review. It means the world to us. Have great day.

Kara
Rental Manager in USA
Automotive, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Charlotte Car Rental LLC - Rent Centric Review

5,0 vor 3 Jahren

Kommentare: I have solved my billing issues with Rent Centric as I can easily set follow ups and reminders. I also can accomplish everything through this software without having to utilize any other programs. Also, rep has been an outstanding account support and has made using and learning Rent Centric super easy. She is quick to respond and very patient.

Vorteile:

I love that I can do everything needed on file through this software from initial checkout, updates, billing, and receiving payments. I also can run a wide variety of reports that tell me all the information I need to know.

Nachteile:

So far, I haven't run across anything that I don't like.

Antwort von Rent Centric

letztes Jahr

Thank you so much for your kind words, Kara. We really appreciate you taking the time out to share your experience with us and we're so happy you were satisfied with Rent Centric platform and our support team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Robert
Owner in USA
Automotive, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I recommend this platform for anyone starting in the rent a car industry.

5,0 vor 6 Jahren

Kommentare: Great product and an affordable price. This system works great for the small business owner and allows for him/her to compete with major rental car organizations.

Vorteile:

Ease of use, user friendly, great system to use if you have multiple locations.

Nachteile:

Sometimes it would glitch when printing out rental agreements. The agreement would print outhis something different than what is on the screen.

Antwort von Rent Centric

vor 6 Jahren

Thank you for your review and your business, Robert! We wish you all the best going forward.

Ovais
President in Kanada
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Customer reps. are amazing with their response time. The support from RentCentric is 5 star!

5,0 vor 5 Jahren

Kommentare: It has all the functions that you need from a software for fleet management, rental use and accounting.

Vorteile:

Its so easy to use that a 8 yr old wont have problems with the functions. The new versions are also available and work better on the Smart Phones and Tablets.

Antwort von Rent Centric

vor 5 Jahren

Thank you for your review, Ovais. We appreciate your business and are pleased to work with you!

Jeffrey
owner in USA
Einzelhandel, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great customer service

5,0 vor 3 Jahren

Kommentare: great customer service

Vorteile:

Flexibility, if you need some changes done, most are done within a few minutes. They answer emails and phone calls promptly

Nachteile:

sometimes, it glitches and will not except some of the reservation changes, you have to do them twice

David
Executive Director in USA
Einzelhandel, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Quality product

5,0 vor 6 Jahren

Kommentare: I have used the system for a while, it has given me a lot more information on our fleet. We can now track things more easily and can get reports that show how we are doing.

Vorteile:

The ease of entering and tracking cars

Nachteile:

The utilization report is not always correct

Antwort von Rent Centric

vor 6 Jahren

Thank you for your review, David. We thank you for your business with Rent Centric and wish you all the best going forward!

Cynthia
Co-Owner, CMO in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Great product, Superior Service !!

5,0 vor 7 Jahren

Kommentare: Dear Leadership Team at Rent Centric,

We at Exhilaride Rentals would like to give a major "shout out" to your Customer Support team at Rent Centric. We are especially pleased with the responsiveness of Marg, who is our primary CS contact.
We are new in the business of renting Street Legal Golf Carts in South Florida, having opened early in 2015. Your client Tom from the Electric Cart Company in the Florida Panhandle area recommended Rent Centric to us. I believe he has been a customer for several years.

From the moment we first spoke to Marg at RC, she has been extremely helpful. From the integration of the Rent Centric software onto our website, to initial training, to the few glitches we've had along the way, we know we can reach out to Marg and she'll get back to us in a very timely manner and resolve our issues swiftly.

My husband and I have spent decades in large corporate environments prior to opening our small business. We realize how RARE it is to receive such strong support from a business partner.

We recommend Rent Centric very highly and we will be more than happy to speak with any potential customers about our very positive experience with your company.

Whatever you do....treat Marg right. Employees such as Marg are like gold !!

Pamela
Owner in USA
Immobilien, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Love this software

5,0 vor 4 Jahren

Kommentare: We are new in the business renting 4X4's for beach driving. Rent Centric has been helpful in all areas and now that we are becoming more familiar it's really very easy to use

Vorteile:

Once you understand all the working parts it's about the most user friendly software I've used. I'll admit the learning curve could have been easier with some dedicated training but Marg has always been available to answer our questions and doesn't seem to mind the plethora of individual questions.

Nachteile:

Zen Desk is useless. Have to learn much of the software on your own, but again rep is very quick to respond to questions

Antwort von Rent Centric

vor 4 Jahren

Hello Pam, Thank you for the positive feedback our software is very user friendly it¿s always a pleasure to help. You are very professional and quick to respond to emails I look forward to working with you and your team. Marg

Kay
Ceo in Kanada
Glücksspiel & Casinos, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Review

5,0 letztes Jahr

Kommentare: Some of the features are a little hard to find within the back end of the website, but customer service/support is exceptional and help though the set up and many questions

Vorteile:

It was so easy to set up and get running, to add bikes and pictures, day, week monthly or seasonal rates, even a maintenance schedule can be created to keep you on top of everything.

Nachteile:

Some of the features are a little hard to find to turn

Antwort von Rent Centric

letztes Jahr

Hi Kay, thank you so much for taking the time to give us a 5-star review! We are happy to hear Rent Centric keeps you on top of your game with your busy rental schedule. We will share this with the Rent Centric team to let them know to keep up the amazing work!

Sayyad
Director in Mauritius
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Well assisted. Prompt responses in case of help. Solutions have been found immediately.

5,0 vor 5 Jahren

Vorteile:

Very user friendly. We are able to input all information needed about our vehicles- work orders, servicing etc.

Antwort von Rent Centric

vor 5 Jahren

Thank you for your review, Sayyad. We appreciate your business and are pleased to work with you!

Emmanuel
Managing Director in USA
Automotive, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Software with potential. But no customer service to back that up.

4,0 vor 4 Jahren

Vorteile:

The software seems user friendly with a good user interface and features.

Nachteile:

I have been trying to contact support for over 7 days. The support ticket is still open with no response and ALL of their phone lines go to a voicemail of "CSR who cannot answer the phone right now". I have attempted close to 25 calls to this company over the past 7 days, within regular business hours. However, I have had no success in reaching a company that showcases working with large companies and seemingly prides itself on customer service.