---
description: Detaillierte Informationen über Crystal Practice Management zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
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title: Crystal Practice Management Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Optiker Software](/directory/10038/optometry/software) > [Crystal Practice Management](/software/91368/crystal-practice-management)

# Crystal Practice Management

Canonical: https://www.capterra.com.de/software/91368/crystal-practice-management

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Weiter: [Nächste Seite](https://www.capterra.com.de/software/91368/crystal-practice-management?page=2)

> Einfach zu verwendendes komplettes Softwarepaket. EMR, Inventar, e-Rx, Abrechnung, Terminplanung, E-Claims und vieles mehr
> 
> Bewertung: **4.3/5** von 27 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.3/5** | 27 Nutzerbewertungen |
| Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Abeo Solutions
- **Gegründet**: 2001

## Gewerblicher Kontext

- **Startpreis**: 365,00 $
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Windows (On-Premise), Linux (On-Premise)
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Vereinigte Staaten

## Funktionen

- Diagramm-Erstellung
- Elektronische Rezepte
- Für Optiker
- HIPAA konform
- Reklamationsabwicklung
- SOAP-Notizen
- Terminverwaltung
- Versicherungsmanagement
- Verwaltung von Patientenakten

## Integrationen (21 insgesamt)

- 4PatientCare
- ABB Analyze
- Abyde
- Adit
- Aloha
- AutoReminder
- BillFlash
- Demandforce
- DoctorConnect
- Fiserv
- Mango Voice
- Optify
- Patient Communicator
- Solutionreach
- Synapse

... und 6 weitere Integrationen

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- Chat

## Category

- [Optiker Software](https://www.capterra.com.de/directory/10038/optometry/software)

## Alternativen

1. [RevolutionEHR](https://www.capterra.com.de/software/124589/revolutionehr) — 4.5/5 (203 reviews)
2. [Eyefinity Encompass](https://www.capterra.com.de/software/156685/eyefinity-ehr) — 3.7/5 (68 reviews)
3. [Liquid EHR](https://www.capterra.com.de/software/143827/liquid-ehr) — 4.8/5 (56 reviews)
4. [iTRUST](https://www.capterra.com.de/software/181958/itrust) — 5.0/5 (128 reviews)
5. [Compulink](https://www.capterra.com.de/software/209707/compulink-healthcare-solutions) — 4.1/5 (278 reviews)

## Nutzerbewertungen

### "Efficient way to chart" — 4.0/5

> **Verifizierter Rezensent** | *27. August 2019* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: Scheduling patients is easy and the schedule is nicely color coded and easily readable. I love how the shortcuts makes charting (auto fill, previous exam notes) efficient. The tabs for different part of the exam is organized and grouped well.
> 
> **Nachteile**: They do not have a way for me to print out a comprehensive exam summary. I currently have to manually print out each tab which is time consuming or I just write it out manually.
> 
> I do like the organization and the fill in the box method of charting. It makes my exams more efficient so I have more face to face time with my patients.

-----

### "Office Manager" — 4.0/5

> **Mary** | *8. April 2026* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: It's easy to use, user friendly, has the important information needed to schedule Patients, to keep information on their visits, record notes/chart, etc.
> 
> **Nachteile**: The changes Crystal makes sometimes does not make sense - for example, in the billing section - you have to check a box in order to look up diagnosis codes, then add it to the list of codes needed to bill by clicking an arrow, then if there are old codes that are not needed, you have to arrow those over to the other side and save.  If the codes are in the wrong order, you have to arrow up or down. . .very time consuming. . .the old way you could remove diagnosis codes by holding down shift, then selecting all of the codes not needed \&amp; delete them.  None of this arrow, arrow, arrow stuff, then save. . .before they auto-saved. Very time consuming for a Biller.
> 
> For the most part, it works, but there are facets that are not reasonable for even a small clinic.  Documentation is tedious, in order to add components you need for a Patient chart, you have to utilize what is in the system \&amp; make do. For Example: Pharmacy - we need the preferred pharmacy for each Patient.  We had to utilize "other referral" to enter it.  On our Intake forms, we had to basically recreate the form to add the needed information when updating a Patient's chart each visit.  &#10;Your tech team is very good - they know Crystal very well, what it will do, what it won't do, so that saves time.  They are willing to assist with work-arounds and showing me how to find what I am looking for.  I appreciate their help as we rely on them regularly.  Please provide them huge kudos\!  Thank you\!

-----

### "You are now about to enter 'The Twilight Zone'" — 1.0/5

> **Gregory** | *26. September 2021* | Medizinische Praxis | Empfehlungsbewertung: 0.0/10
> 
> **Vorteile**: Not one thing. Nothing. Zero. Zilch. Does that meet your 40 character minimum?
> 
> **Nachteile**: That I chose it. Wish I never got it. Utterly devastating to lose it all.
> 
> Inconsolably Catastrophic.

-----

### "Crystal PM EMR provides value and great support\!" — 5.0/5

> **Peter** | *3. April 2026* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: Crystal PM continues to improve their software with refinements and 3rd party integrations.  Their 3rd party integrations has helped us with improved efficiency and increased sales.
> 
> **Nachteile**: The UI looks outdated and the underlying MySQL database system can be slow.  I only wish they can update their UI to allow better scaling with Windows 11.
> 
> I have used Crystal PM for 15 years and their support has been great\!  I would definitely recommend the software for single location offices.

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### "Good EMR system" — 5.0/5

> **Lindsey** | *7. April 2025* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: This system is easy to navigate and is super user friendly.
> 
> **Nachteile**: The switching of Practice management systems was not fluid but customer service for Crystal was very helpful\!
> 
> I am very happy with the software. It functions smoothly and is easy to navigate.

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Weiter: [Nächste Seite](https://www.capterra.com.de/software/91368/crystal-practice-management?page=2)

## Links

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