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Über Setster
Online-Terminplanungssoftware für Unternehmen. Komplexe regelbasierte Engine mit REST-basierter API zur Terminplanung.
The thing that I enjoyed most from this software is the ease of use. It was really simple to get the ball rolling.
When there are multiple users being displayed on the calendar, the interface is hard to read/use.
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Nutzerbewertungen filtern (87)
Overall very good
Kommentare: Helped to increase our boat and jet ski rental business significantly.
Vorteile:
Customers say easy to book online. That's really all that matters! Integrates well with our website and PayPal for receiving payments. Plenty of options to customize and add pictures etc
Nachteile:
WOuld be nice if you had an app. Pain to have to log in all the time. Need a way to book more than one provider at same time. We book jet ski rentals and many clients want to book more than one jet ski at a time.
Setster has a great, user friendly interface, but does have its downfalls.
Vorteile:
Setster has a great, user friendly interface. It's easy to add and remove information from the back-end of the system. The qualitative data analysis software are as described and easily allows us to export information for our teams.
Nachteile:
One of the downfalls of this product is it's compatibility with Google calendar. Unfortunately, Setster requires constant updates to re-sync everything instead of automatically going this.
Mixed feelings
Vorteile:
The client side interface is intuitive and easy to use- it seems to operate seamlessly with our website
Nachteile:
1. Unexpected bugs catches the team off guard and requires last minute scrambling- e.g. customer comes in with an email confirmation of the appointment but it doesn't show on Google Calendar. 2. The software is slower than the competitors when doing the same task with equal number of events/users. 3. when there are multiple users being displayed on the calendar, the interface is hard to read/use.
Its able to stand up to the large capacity of appointments that we receive.
Kommentare: We are able to schedule consultations with agency owners in a seamless manner. The provider links are easily used via email.
Vorteile:
Its simple to use and able to handle the tens of thousands of consultations that we have each year. I also like that its easy to edit providers and services.
Nachteile:
Setting availability can be a little confusing for new users and it's not super intuitive to connect the calendar to a more widely used Outlook calendar.
We use Setster as the main appointment software for our clients
Vorteile:
The process of scheduling an appointment is very easy for our clients to use. And the email that get sent out to the client and to our staff are key to helping everyone keep track of appointments.
Nachteile:
The web interface will sometimes not load if the web page is kept open too long. You can fill out many fields but once you hit submit it just doesn't do anything. It's a terrible bug.
Setster has generally been a dependable scheduling service allowing us to serve students worldwide.
Vorteile:
Setster allows sufficient flexibility in setting schedules and customizing appointment verification. The customer service, on the rare occasion that something goes wrong, has been prompt and courteous in their responses.
Nachteile:
Honestly, the thing I like least about Setster is a minor quibble. The length of website allowed for the organizations' website in the signature isn't long enough for our website, so since we don't have a phone number, we occasionally have to answer upset emails from students unable to get in contact with us.
We've used Setster for scheduling and its worked pretty well and does what it is meant to do.
Kommentare: It helps us schedule and manage appointments for our new/existing customers to help them with implementing the software.
Vorteile:
I really like that it will convert time for our customers and it is great at notifying both parties.
Nachteile:
I wish it had more features. Specifically Salesforce integration would be massively helpful especially in our line of work
Setster has been used by our company for a few years now, and has been very simple to use!
Vorteile:
Setster is simple to use. The process is intuitive. Clients find it easy to see available times and book appointments.
Nachteile:
Hard to customize email templates that go out to clients. Hard to understand how round-robin system works for bookings. Not really intuitive for customers to reschedule an appointment.
It's help merge all the departments together so we can know what each of us is doing.
Kommentare: Able to get all the departments in the company connected.
Vorteile:
I like that we are able to customize it to fit the companies needs. We all know what each other is doing cause it gives us that accessibility.
Nachteile:
That it gets confused with old appointments that were no shows and when they make a new one it adds the old date.
Easy to use and good for small business.
Kommentare: Time zone syncing so that I can schedule appointments with international customers.
Vorteile:
Setster automatically adjusts time zones for your customers, making it easy to make appointments with international clients.
Nachteile:
It is not as sleek-looking as some other packages and I have had some difficulty syncing it with other calendars.
it is a fantastic scheduling tool,
Vorteile:
ease of use, its a perfect tool for multiple use scheduling. it gives a remote access to our schedule from a laptop or cell phone. it is easy to access and easy to read and use
So good!
Kommentare: See review
Vorteile:
I love that I see any schedule changes immediately! It really helps keep my time organized. And I can Waze the address or call the client right from the appointment in my calender.
Nachteile:
It's a bit hard to change a day of the week you have marked out as permanately unavailable to available as needed once in awhile.
I need to constantly monitor the appts. to see if they are appropriate
Kommentare: Faster able to service clients appointment needs
Vorteile:
customers are immediately serviced if I'm not available. I can block out times where I have appts. already scheduled
Nachteile:
I still need to qualify clients even after they are scheduled. Distance isn't always considered when one the same day.
Simple, straight forward, and very user-friendly!
Vorteile:
Customer support has been great and very timely! The u/x is very simple and straight forward and self-explanatory.
Nachteile:
Gcalendar sync tends to lag. Can't set specific appointment types when during specific time intervals
Setster is great for locking down a specific time and date to speak to potential customers.
Kommentare: The software makes it easy to contact potential leads directly. They can view my openings and schedule a time that works for both of us.
Vorteile:
What I like most about Setster is the ease at which potential customers can schedule a time to speak to me directly about upcoming projects. It's just a few clicks away to view my openings and lock down an exact time and date. Setster makes it easier for me to make direct contact with potential leads.
Nachteile:
Due to the ease of use and it just being a few clicks away, some leads may schedule times haphazardly. They can schedule a time with a few clicks, but forget they even did it when the time comes around for our session.
This product has been a big help to my business as it has made it very up-to-date and relevant!
Kommentare: The software freed up a lot of my time with making appointments. My clients were able to select a day and time at their convenience and I didn't have to return a lot of phone calls to get them scheduled. Thank you!
Vorteile:
Ease of use for myself and my clientelle. I like that it sends an appointment reminder and lets me know when an appointment has been made.
Nachteile:
I struggled some with syncing my schedule to my phone and computer calendar and understanding the ability to black out certain dates I was not to be available.
We are using more and more
Kommentare: Saves administrative time and puts customer in control
Vorteile:
love the automation and ease for customers to set own apt. And i like the reminders as well. I think it is important in this day and age- any way to set up Text reminders too?
Nachteile:
only goes to one company email. I am not sure- We set it up and kiind of forgot about- so if i rec'd a newsletter or best practives type email i would appreciate that.
I use setster to setup appointments with clients
Vorteile:
What I like most about the software is that a client can just click a link and get to my calendar I also like that i can set my own availability.
Nachteile:
What I like least about this software is that it doesnt sync with outlook, so I have to remember to go into the application and update my calendar, many times my setster calendar availability isnt accurate.
Has worked very well in our applications.
Vorteile:
The ability to give details for the clients projects, and for the client to complete their information.
Nachteile:
I have never had a problem with this software program, there is nothing that can be improved upon. We always get our leads correctly.
I've had a great experience with Setster. I've never experienced a problem!
Vorteile:
I enjoy that customers can schedule meetings and I can reschedule or schedule for them as well. I also enjoy the calendar feature that shows you when you have meetings coming up.
Nachteile:
It can be difficult to find what I am looking for. Finding my appointments took a few tries and eventually, I had to ask a co-worker for help.
Our transition to Setster via Salesforce has been very smooth.
Vorteile:
The thing I like best about the software is the ease of functionality and how easily it interfaces through Salesforce.
Nachteile:
The thing I like least about the software is that the initial setup was a little bit confusing. Other than that, I do not have any complaints at this time.
My experience with setster has been frequent but minimal
Vorteile:
Setster has been very easy to use and helps with scheduling and organizing my day. I like that I can confirm and cancel my appointments with ease.
Nachteile:
I wish that the availability calendar went by month instead of week. This function is still a little odd to use for me
Easy to use!
Vorteile:
Setster has made arranging meetings so much easier! I love the way it empowers our clients to book in the time that suits them and with such ease! Has definitely been a game changer for us.
Nachteile:
I'd like to be able to have certain time periods automatically blocked out rather than having to manually block lunch breaks, etc. out (although it isn't really that much work so I'll live!).
It is very easy to schedule a meeting
Kommentare: It is easy to accept a meeting request.
Vorteile:
I like the simplicity of it - I just have to sign in, click accept and I am done. I get an email to let me know it is confirmed and I can add to my calendar.
Just what we needed
Kommentare: I have a woodworking business and the last thing I want to do is spend time going back and forth with my customers scheduling a time. I just posted my availability and I'm in control. It was very easy to set up and when I did have a question, their support team was very quick in responding.
Antwort von Setster
vor 8 Jahren
Thank you Jerry for the kind words!