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Über Streamline

Streamline ist eine intelligente und leistungsstarke Ferienwohnungs- und Immobilienverwaltungssoftware zur Maximierung von Conversions, Effizienz und Einnahmen.

Erfahre mehr über Streamline

Vorteile:

We have signed up and are excited to get started.

Nachteile:

They have a horrible "ticket" system that only serves to fill your inbox and not take care of the situation. In the end you are left to figure things out on your own which is grueling.

Bewertungen zu Streamline

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
4,4
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,5

Weiterempfehlungsquote

8,2/10

Streamline hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 76 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (76)

Larry
Larry
Founder/CEO in USA
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Streamline VRS

5,0 vor 5 Jahren

Kommentare: They are forward thinking and collaborative - and listen to our needs. Customer service has, in the past, been a bit spotty - partially due to their rapid growth. For the past 8-12 months, customer service has been excellent.

Vorteile:

After extensive research of all of the software platforms in the vacation rental industry, we selected StreamlineVRS as it gave us the most flexibility to publish our websites the way we wanted, and for the integration with all of the OTAs and channel distributors. We have 15 active installations, representing more than 8,000 properties across North America - and you can tell that the Streamline system was developed by people who truly know the vacation rental business.

Nachteile:

Due to the complexity of our onboarding (8,000 properties and 100,000+ photographs), the onboarding process didn't go smoothly and was delayed - but once we were up and running, things work very well.

Jeff and Gina
Founders/Owners in USA
Freizeit, Reisen & Tourismus, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Wish we switched sooner!!!!

5,0 vor 5 Monaten

Kommentare: We had been with our previous software provider for over 10 years with close to 400 properties under management and were understandably hesitant to change systems. After meetings with their leadership team and hearing their commitment- we decided to make the change.Throughout the onboarding and training process, their team was very supportive and responsive. As with any large change, there was much to learn and a few bumps along the way, but it was reassuring knowing that their team had our backs, would walk us through the process, and were just a phone call away. After going live, we were able to automate many tasks that team members did manually on our other system- and this allowed our staff to focus on more important key objectives. Their revenue program, RevMax, allowed us to consistently perform 30% above the market in Florida beach markets- which drove more owners into our rental program to drive top-line revenue.Eventually, we decided to exit the business in Feb of 2022 and were able to successfully use the reporting from Streamline and the growth we saw since getting on Streamline to receive a strong valuation.Our only regret is not making the switch sooner!

Vorteile:

The feature we liked most about Streamline was the Length of Stay Pricing capabilities.

Nachteile:

The thing we liked least about Streamline was the complexity of some of the modules.

Meghan
Owner/Partner in Amerikanische Jungferninseln
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

Do not waste your time or money

2,0 letztes Jahr

Kommentare: Overall, I would not recommend this to anyone who has less than 50 employees. You will need an entire team to workout all of the bugs, submit tickets, test that the "fixes" they give actually work, and to complete their arduous University that doesn't remotely get you ready for launching.

Vorteile:

I enjoyed the idea of the software, what you read online and how it's pitched to you. However, that is not how the software actually functions. If it actually did everything it's pitched as doing, it would be an invaluable software. However, that is not the case. I wish I actually had "Pros" to list but I honestly can't think of any. I wish I had seen more reviews like this before starting this path. I have no idea how it has so many five star reviews.

Nachteile:

After their "three month" training university took us almost a year to finally complete, you'd think that launching the software, or "going live," as they put it would be seamless. Well, that is not the case. We are a full month into "being live" with the software and it's been nonstop issues. Issues that were not gone over during training. Issues that have answers but they don't tell you ahead of time. You have to experience them in real time, submit a ticket, wait on an answer (which is usually just someone sending a link to paragraph that you've already read), respond asking for more details because that information didn't work, being told to wait while they contact the team to find out a solution, then days later you finally get an answer that sometimes fixes the issue.The trouble is, these aren't one-off issues. These are features they claim their software can do. Things like generate quotes from your website, integrate with booking platforms so you can respond through Streamline instead of having to log into each platform to respond, automatically send out different forms for guests, the list just goes on. We thought the steep price for this software would be worth it because it would be like another employee, making our lives easier and more streamlined, if you will. That has not been the case. We now feel we are pot committed though, as we've been paying for this software for almost a year. We are seriously considering pulling the plug and starting over.

Jackie
Director of Reservations & Guest Experiences in USA
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Sensational Streamline Software!

5,0 vor 2 Jahren

Kommentare: Streamline simplifies our process so we can run with a lean team. We save money on salary, can run the business from your phone if necessary and barely leaves a dent in our tech stack. It is great that it not only offers basic features but also integrates with companies that specialize and offer more bells and whistles. Streamline really does make it possible to have your cake and eat it too!

Vorteile:

We shopped around as this was our second system and we determined you really do get what you pay for. Having everything you need in one package for a reasonable price was the thing we liked most. Secondly, having the Knowledge Base available for us to answer our own questions.

Nachteile:

Streamline is so robust and really does more than we need, and gives us room to grow. We have previous experience with the software and took about 6 weeks to set-up.

Nathan
Owner in USA
Verifizierter Nutzer auf LinkedIn
Buchhaltung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Evolving Industry Requires an Evolving Software

5,0 vor 5 Jahren

Kommentare: I have been using Streamline for the last 7 years so I have been able to really see the software evolve and improve over time. There is no better vacation rental software out there! When we made the switch to Streamline, within a few months we had to let 2 people go because Streamline took their jobs. The system is so robust and efficient when set up correctly that it can do allow you to grow without bringing on any new staff or it can force you to let people go because their job is now being done for them. From a business perspective, it doesn't get any better than that. Streamline is well worth the money.

Vorteile:

Web base software that is always improving. Monthly updates to improve the current system and they release new features which keep them ahead of other softwares in this industry. StreamTrust (Trust Accounting System) . If you take the time to set up the accounting correctly and the way you need it to be in your system (taxes and fees) This is a powerful accounting system that does everything that you need it to. Their annual summit! They have a great conference each year that allows you to meet the faces behind the names, and ask questions that you may have. Oh and did I mention they are allows coming out with new features which you can learn and master at the conference.

Nachteile:

I think the biggest struggle for every software company is the customer support. Sometimes it can take a while to get some issues fixed. I will say though that it has gotten better over the years.

Gil
Gil
Founder & CEO in USA
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Not the Greatest!

3,0 vor 2 Jahren

Kommentare: Dropped the service after a few months

Vorteile:

Difficult to setup and launch. Poor support

Nachteile:

Lacking adequates support and online help

Antwort von Streamline

vor 2 Jahren

Gil, Thank you for your feedback. We understand the implementation of our software can be challenging due to the robustness and capabilities of the system. A lot has changed in the three years since you left the platform. We have invested heavily in our onboarding/support teams and the resources available to our clients including Streamline Univiersity, live chat support, well over 1,000 KB articles, and our StreamStar Journey webinar series. Our new onboarding process also includes a dedicated project manager and trainer to hand-hold our clients through the process. We hope that you re-consider Streamline as a software solution and join our more than 800 satisfied clients.

Sue
USA
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Powerful software that make my job easier!

5,0 vor 7 Jahren

Kommentare: As a long time client of Streamline, we could not be more pleased with the system and the Streamline staff. The system is very powerful and has so many feature that enhance our vacation rental business. We handle 160 vacation homes, cottages, townhomes, and villas at a year round resort. We are able to manage a large volume of business with minimal staffing (3 employees) due to its efficiency. The customer support is responsive and very knowledgeable. It integrates beautifully to our website and with third party vendors. We would definitely recommend the Streamline to manage your vacation rentals.

Vorteile:

Efficiently manages all aspects of the business both on the rental guest end to the back office reporting. Integrates well with third party vendors. Easy to manage inquiries, quotes, bookings, payments, and guest contact before, during and after their visit. On the back end, it is easy to set up documents, run reports, manage the accounting. Maintenance and housekeeping interface work well for our business. Streamline listens to its users' system enhancement suggestions and implements many of its users ideas.

Nachteile:

Customer support went through growing pains as the company has grown, but is now very responsive, knowledgeable and helpful. Phones calls are answered quickly and work order tickets are address in appropriate time frames.

Alex
CEO | Founder in USA
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Streamline review | JZ Vacation Rentals

5,0 letztes Jahr

Kommentare: Overall, I'm most happy with how robust the features are and the culture of the team. With endless possibilities and a culture that cares, responds to feedback, and prioritizes relationships, it's truly the leader in this space.

Vorteile:

The top two features that separate Streamline in my opinion are "Streamshare" and "Special Blocking". Both of these features set you up for growth that you wouldn't know existed otherwise. Streamshare allows you to build your own OTA presence in other cities BEFORE entering into the city. Special blocking allows you to combine two condos into A, B, and C listing. A being left side, B as right side, and C listing as BOTH into one larger listing that has the ability to "special block" the group and vice versa.

Nachteile:

My wish list would only be to have two way full integration with Breezeway. Breezeway works great, but cleanings integrate into Work Orders. Cleaning statuses don't connect. Aside from that, I'm quite happy and very happy with my decision 3 years ago.

Dennis
Chief Technology Officer in USA
Immobilien, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best-in-class Property Management Software

5,0 letztes Jahr

Kommentare: It's been a great experience. I never thought we'd love a PMS and not have to be reliant on tons of outside vendors. There will always be bumps along the road, but their team is there to help navigate.

Vorteile:

Streamline is a comprehensive solution that allows a lot of flexibility and is easy to implement, use and adapt to your induvial business needs. Their team is always enhancing the software from the feedback that is provided by their users. It's truly the most all-inclusive PMS we've ever had and has allowed us to reduce the need for several outside vendors. We should have skipped the move to V12 and went straight to SL.

Nachteile:

While totally functional some of the apps have limitations. Recent enhancements have allowed us to use both HappyStay and OwnerX.

Nicolette
Nicolette
Owner/ Managing Partner in USA
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Streamline is not just their name but the service they provide as well! No other software compares!

5,0 vor 6 Jahren

Vorteile:

This software effectively streamlines and automates all of my business processes. The flow of task management is smooth, user-friendly, and intuitive. Everything from inquiries, quotes, reservations, accounting and customer service in one system from start to finish. Unlimited capabilities with customizable documents, triggers, and fields. The housekeeping and maintenance app is easy for our vendors to use and allows us to obtain precise, real time information to better serve our guests. Streamline comes with a lot of functionality and extras for a price well below the competitor.

Nachteile:

Due to the large number of features the Streamline dashboards and menus can be overwhelming but the development team is always willing to inactive functions you will not use and they have made a lot of changes to condense and simplify these areas. Users can also be setup with access only to their areas of work which greatly simplifies the dashboards and menus as well.

Nathan
President in USA
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Made obsolete by better software and better service

1,0 vor 8 Monaten

Kommentare: Terrible. So glad to switch to hostawsy which is so much better aligned with modern platform upgrades. Literally no learning curve and so easy to onboard with the click of a widget.

Vorteile:

Nothing. I rant did not like it after the first 60 days. Additionally, sales reps provided what I'll call "conflicting" information with the fine print.

Nachteile:

Difficult to onboard a property. Everything that seems to be included is...but they may not explain that it all costs extra or had very basis function.

Donna
Owner/President in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Accounting is terrible, support for little things is good but cannot get reconciliation statement

1,0 vor 6 Jahren

Vorteile:

The owner is great! She will respond whenever we cannot get our rep or accounting to answer questions about why we get different amounts for reports that should yield the same answers? The company has been beta testing on the software which should have been done a long time before 3 years. We have had nothing but trouble but again, she is great.

Nachteile:

They deleted all of our 2017 records!! We cannot reconcile for real estate commission and it has cost me thousands to hire consultants to do this.

Renata
Owner in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Choosing a vacation rental reservation software partner is like choosing a Business Partner

5,0 vor 9 Jahren

Kommentare: Choosing a vacation rental reservation software partner is like choosing a Business Partner. As our company almost doubled in size, our work load also doubled and so did our software partner commissions and website change fees. We were doing all the work and our Other Business Partner was making all the money! When we discovered Streamline and its many "one stop shop" features, it was the Business Partner we were looking for! With a small staff, we were logging into eight different systems to accomplish what we could get done with one click into Streamline and QuickBooks Online. We were able to hire a couple more staff members with the amount of money we were saving by switching to Streamline! The intuitive features are too numerous to list, however some of the cool ones include: the ease of setting up new units; the fun of creating and managing the guest/owner/housekeeping/maintenance documents; the great online Quickbooks interface; the interface with popular listing sites like VRBO, Flipkey and Homeaway; the ability to book and quote from the calendar; the unlimited customizable reports and filters; the customizable unit information fields; the easy work order maintenance area; the all inclusive housekeeping report that is easily changed when a new cleaning company takes over a unit; the amazing WordPress customizable website (change a menu item for FREE!); and on and on... If you are looking to make a switch and you are ready to take the time to customize your reservation software to fit your needs at a very affordable rate, then your Business Partner must be Streamline!

Steve
Owner/GM in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great vacation rental software package

4,0 vor 5 Jahren

Vorteile:

Flexible vacation rental software package that is always improving. Could not run our day to day business without this software!

Nachteile:

I took some time to learn all the functionality of the software but once through this learning curve you really realize how comprehensive it is!

Matthew
CEO in USA
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

SERIOUSLY THE BEST OUT THERE!!

5,0 vor 5 Jahren

Kommentare: This software is by far the best we have used! We had used Guesty when we first started our company and ran into accounting nightmares everyday! The first day we started implementing StreamLine VRS has given us comfort in knowing everything is correct. The Accounting/Housekeeping and Guest Apps make this company truly untouchable. If you want the best overall company with amazing behind the scenes like Candace(Our REP), definitely choose StreamLine.

Vorteile:

We love the overall Family Team like our business is built! Accounting Guest and Housekeeping App Intergrations

Nachteile:

Dave! But he is no longer with the company! Sorry Dave!!

Tiffany M.
Tiffany M.
Office Associate II in USA
Verifizierter Nutzer auf LinkedIn
Einzel- & Familiendienstleistungen, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Streamline handles all aspects of finances and documentation for escrow.

5,0 vor 6 Jahren

Vorteile:

Streamline is extremely convenient with its ability to batch entire lists of documents to green folders and other programs at one time. It assists me in keeping finances balanced and print all layouts at once.

Nachteile:

The search engine isn't as helpful as I would like. The entire title of a document has to be entered to locate a specific file instead of one word or partial.

John
Owner/Director in
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Does Everything I Can Imagine

5,0 vor 10 Jahren

Kommentare: For many years, we were a customer of one of the system that got absorbed by HomeAway. For a variety of reasons, we began looking for new options. After testing several (and being disappointed every time), we found Streamline. We are still 'new users' with everything just rolling out, but I have yet to find anything that it won't do that I want it to do. Every meeting and session that we have with Streamline, I have a series of questions - "how can I do X?", "is there a way to do Y?", "can I automate Z?" Nearly every time the answer is "yes, and here's how." On those rare occasions where they don't already have what I want, they have already planned and designed for it. So the worst answer I've had yet was "not right now, but its planned for release in September". I can live with that. ;-) Customer service is fast and responsive and actually helpful. Everyone I've spoken with there has been knowledgeable about not only the software but the industry. These people are the real deal and I'm very happy to be working with them.

Jose
Software developer in USA
Computer- & Netzwerksicherheit, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Very good

5,0 vor 4 Jahren

Vorteile:

Good interface and good features. Overall great value.

Nachteile:

Missing a lot of features and needs to listen to clients more.

Jim
Owner/Founder in
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Streamline is great

5,0 vor 10 Jahren

Kommentare: We've been using Streamline vacation software for about 8 years. It's the best thing we ever did for our company and now every system is automated from the sales process to direct deposit payments to home owners. I can't tell you how much this has positively impacted our company related to: savings time, managing guests, optimizing processes, automating systems, and tracking success. Streamline has helped us grow by 42-55% every year for the past 5 years in a row. All this with a self-managing team that is fluid, efficient, and very comfortable using the Streamline system. If you are looking to change software or thinking about buying vacation rental software for the first time, Streamline is the way to go. I highly recommend them to any vacation rental company.

Hilda
General Manager in Mexiko
Vorstandsbüro, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Found the best vacation rental reservation system .... Steamline has it all ....

5,0 vor 7 Jahren

Kommentare: I don't even know where to start, great software, really easy to manage, awesome staff, constantly support with the best customer service. Our clients are impressed on how they can access to their property from any internet device on real time. We see forward to work with Streamline software for many more years

Vorteile:

Access on real time

Betty
President in
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Vacation and Rental Software

5,0 vor 10 Jahren

Kommentare: Our company has been a client of Streamline since 2009. They have always made every effort to support our needs and changes in a timely and professional manner. Of course, I am the type of person that wants it "now" and I truly believe the Streamline group does changes as soon as they can. The staff are polite and professional. Before teaming with Streamline, we had tried other software programs and by far, Streamline is the most user friendly and is as close as a company can be to fulfilling all our requirements.

Jeff
USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Best Vacation Rental Software on the Planet

5,0 vor 7 Jahren

Kommentare: Hands down, this is the best PMS system ever! Carlos real knows because he is one of us. I have tried a lot of brands and this one does EVERYTHING. If you want a true auto-pilot system this is it. From taking the booking to welcoming the guest back for another stay and everything in between.

Theo
USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Saves payroll

5,0 vor 7 Jahren

Kommentare: We started using streamline software two years ago. In that time our business has grown 40%. Because of streamline we have not had to add any new staff. Streamline has enabled us to put all of that growth into bottom line profits.

Steve
Mexiko
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Innovation & Functionality

5,0 vor 7 Jahren

Kommentare: We have been using Streamline for many years, we love to have constant features added to the system, building up the system to be very functional for all of our departments, keeping our company ahead in the game.

Loren
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Streamline: Good stuff

5,0 vor 10 Jahren

Kommentare: More than happy to endorse Streamline. No comparison to our prior server-based overpriced program. Some smart people keep cranking out more and more great features for staff and guests to use. Property owners too.