Software for excellent results and monitoring of guarantees

Bewertet am 13.3.2018
Corina P.
Analista de Garantias
Automotive, 13-50 Mitarbeiter
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: A good experience to increase productivity and responses during the follow-up of the guarantees of the work carried out.

Vorteile: - In spite of only being used in the company a demo, we have been able to change the perspective of how to follow up the guarantees of the clients. - The system of maintenance tasks, allows to facilitate the activities within the workshop with pre-programmed systems. - The adjustment of results within each business unit is optimized as it improves performance with each product purchased, placed and followed up to have excellent consumer proofs. - Its applicability is quite open in terms of time, availability and handling from the job manager.

Nachteile: - I can only say that they do not stop improving this tool that is made to increase productivity at work. - They should have better support or response units for Latin America, since companies like ours are testing new applications that promote improvements for the customer in the market and with a high commitment to growth.

Outdated

Bewertet am 27.9.2019
Ryan W.
Analyst Developer
Telekommunikation, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
2/5
Benutzerfreundlichkeit
2/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Convenient for the price you have to pay

Nachteile: Outdated for the features currently offered