JazzHR Erfahrungen

Search feature works great

Vorteile:

We get a huge number of applications and so being able to easily search every CV for certain keywords can be a quick way to filter and cut down to a manageable number to get through, which you can then easily bulk download.

Nachteile:

Nothing really, except that it might be nice to have a single HR app, so to do leave requests through this app as well, I don't know if jazz can do this but we use different software for leave.

Great ATS

Vorteile:

Honestly, [sensitive content hidden] was the main reason for me staying with JazzHR. He was attentive, easy to work with, easily accessible and helped me with my concerns. I like the support Jazz offers as well

Nachteile:

The pricing is a little more than breezyhr or other competitors. I would have liked just the ATS component. Adding zoom integration for a extra fee is unfortunate.

Not Worth the Money for Small Businesses

Kommentare: JazzHR did not provide any added benefit in my recruiting efforts - all potential candidates came via Indeed, which is a lot less expensive.
Also had a very difficult time ending the membership which ended up costing us even more money - be aware!

Vorteile:

I appreciated the professionalism of the salesman & his knowledge

Nachteile:

Difficulty in ending membership and overpriced

Good option for small to mid sized company

Kommentare: Overall a very good ATS for candidate sourcing and pipeline management, at a good price. Customer support is excellent - we even had our AE do a training for our managers when we rolled out the interview assessments & feedback requirements. The only reason why I might consider another platform is the reporting.

Vorteile:

Easy to implement and offers customization for application screening and assessments. Bulk action allows recruitment to save a ton of time by using the filter to shortlist, disqualify and send feedback to candidates.

Nachteile:

Reporting - it's very difficult to pull actionable data from the platform based on how it's collected. If you want to include interviews in your reporting data, all interviews must be scheduled through the platform which we've had issues with, same with offers - to be tracked they need to be sent to the candidate through Jazz. When you clone and repost jobs to keep them at the top of job boards it counts as a separate job and that messes up reporting data.

Excellent Software!

Kommentare: JazzHR has been an excellent product. We appreciate the visibility, customization, and streamlined processes that allow our team to work together easily and efficiently.

Vorteile:

We use JazzHR throughout our recruiting process - from job posting to managing candidates from application to hiring - JazzHR has been able to streamline and simplify the process allowing visibility to all team members. We especially appreciate the seamlessness of job postings on our website and the ease with which we are able to guide candidates through our hiring process from beginning to end.

Nachteile:

Occasionally there are minor issues that we find with JazzHR. For example, we found out that when we pushed candidates' resumes into JazzHR from another job posting site, the email alert was not triggered for this candidate in the JazzHR system. It is rare, small things like this that we sometimes run into, but do not take away from the entire experience with JazzHR.

Good Value for Money

Kommentare: Overall it is worth the money, and a great experience.

Vorteile:

JazzHR is very easy to set up and use. It also seamlessly connects to multiple job boards, and allows for postings to go out everywhere. There are also many integrations that work well.

Nachteile:

The career page was not great for us. We had multiple locations, and the career page just lumped them all together. It would have been great if you could search by location on it.

JazzHR - Great HR Capabilities

Vorteile:

It makes recruiting easy and comes with an amazing jib board It is a great online HR solution and makes applicant tracking easy

Nachteile:

JazzHR has always met needs. No issues.

Easy, Inexpensive, Great Functionality!

Kommentare: There is a lot of information to take in when setting up JazzHR, but they provide tremendous training over the phone and through their tutorials and library. I always receive great customer service. The cost of using JazzHR is so incredibly reasonable that should not be a block for any company when considering using the system.

Vorteile:

What I like best about JazzHR is it allows for customization for how it can be used. Adding emails to different status's helps me keep candidates informed on where they are in the process, which is something candidates often complain about is companies not responding to, or keeping them updated on their status. This helps my clients maintain their good reputations. I like that when a candidate applies multiple times I can merge all their applications so all the notes are in one file and I don't need to jump back and forth between files. I also really like that I could integrate Criteria assessments into JazzHR. So when we speak with a candidate we are interested in, we can easily send them an assessment just by pushing a button, and the results will also be right there in the candidate file. There are so many other functions the system provides but for my small business clients they just really need a reliable recruiting platform and JazzHR is it.

Nachteile:

The texting feature is good, but I personally have run into some glitches that are specific to my account. While there is a work around, it is not ideal and creates other issues for me. However, when used by just one customer (business) they will not run into this issue. Texting is a great way to reach candidates who may not otherwise respond to my call since I call from an out of state area code.

Basic ATS without Any Bells and Whistles

Vorteile:

Jazz is pretty easy to use, but doesn't have the depth of functionality that mid sized organizations need. If you are a small company that does 5-ish hires a year this is a perfectly good system.

Nachteile:

Be aware that if you switch to another ATS, the export that is provided can not be migrated and imported without significant work.

Wonderful Customer Services

Kommentare: Exceptional overall experience with JazzHR!

Vorteile:

I don't need to wait 24-48 hours for customer service. They are prompt and thorough.

Nachteile:

I really do not have a least that I can think of at this point.

Easy to follow user interface

Kommentare: Very positive. The user interface of JazzHR is very innovative and unique and easy to use.

Vorteile:

JazzHR has been a game-changer since 2009, providing innovative and easy-to-use recruiting tools for different sizes of companies. It is an intuitive and dynamic software which facilitates team building and team management.

Nachteile:

Our firm had a very positive experience with JazzHR especially when our company was in it's early stages.

A great value!

Kommentare: Love using it!

Vorteile:

Very comprehensive features, highly customizable and user friendly!

Nachteile:

Sometimes setting up advanced workflows can be challenging, but customer service is great!

Fantastic ATS That Is User-Friendly And Affordable

Kommentare: We are grateful to JazzHR for simplifying our hiring process and will keep recommending it to others. Being able to design processes that simplify my work.

Vorteile:

Possibility for hiring managers to evaluate and stage their own applicants according to their needs. Depending on the role, the work processes can be modified. New job listings are simple to make, and their cooperation with free job boards is particularly beneficial to building pipelines on a budget.

Nachteile:

When switched from LinkedIn Recruiter to JazzHR, it doesn't always function. Since we frequently divide candidates into multiple groups, I believe that using a variety of rating systems would be advantageous.

You get what you pay for

Kommentare: Track all applications electronically and post to job boards with one click.

Vorteile:

The system is very inexpensive and much better than having not ATS. -It posts to several free job boards with only one click. -Store, track, and update all applications in one place. -You can communicate with applicants through the system. -You can leave comments and keep record of multiple applications for an applicant. -You can send emails in bulk.

Nachteile:

Compared to other ATS in the same price rang and has a ton more (useless) features and is missing some key basic features. -The reports features are very complicated and not very practical -The screening and interview features are not realistic in our environment -Missing basic features like automatic replies when changing status -Admin does not have control over who has access to what. You can set users up by predefined positions such as "super user" but you can't tailor what a "super user" is. -The sales, customer service etc. have obviously never been involved in hiring -They ask for feedback but only interested in the feedback they want to hear on useless features that do not aid in hiring. -Calendar feature does not sync with all versions of outlook making it completely useless -The design features and look are horrible -To post on paid sites you must save credit card information that all Admins have access too.

JazzHR gets 5-star rating! You're HIRED!

Kommentare: I used to stress out when we had recruiting efforts, but JazzHR has made this process so much more organized and it's something I look forward to using. It has saved us a great deal of paper, ink/toner resources as well as filing space, too. On top of the other features mentioned, it assists us with compliance by capturing retrievable data on each candidate, so employers are already prepared for whatever might occur resulting from recruiting decisions.

Vorteile:

JazzHR is mutually beneficial to the candidate who can easily download a resume, cover letter and click on some buttons to answer questions that the employer wishes to learn about candidates (e.g., What Makes You Unique?). It automatically responds to the candidate (inserting the individual's name) to acknowledge receipt of their submission, thereby avoiding the "black hole" (or "black box") experience. It's also very helpful to the employer as it provides customization per job posting, knock-out questions/answers to alert us at a glance if the candidate lacks education or relevant work experience, etc. It stores all incoming and outgoing emails as well as submissions, so nothing is lost! JazzHR provides the recruiter the opportunity to download a comparison chart of all or certain candidates to quickly compare apples to apples side by side. It provides the employer the option to use a calendar system. It helps us to quickly post our job openings on popular websites for no fees and others for additional fees. It's a GREAT resource! JazzHR has an intuitive process from initial job posting through hire, and for an additional fee would provide onboarding (sending/signing offer letters online), too. Another BIG "Pro" is that JazzHR has been very responsive to my suggestions. Their product is already robust and easy-to-use by both candidates and recruiter/employer, but I've made some suggestions and have seen them implement some of my suggestions and that pleased me!

Nachteile:

We do not pay for the premium-level support, so there's no immediate phone call support when I'm in a pinch. They've made a fairly comprehensive Support section complete with visual and step-by-step instructions which is extremely useful by those of us who opt not to pay for the higher support level -- and they email me back within 24-hours (more often sooner).

If you need a new applicant tracking system, pick this. Super modern!

Kommentare: Relatively low cost, easy to use, live agents, modern & you can recommend ideas that go on their roadmap and eventually get implemented.

Vorteile:

Finally, a modern applicant tracking system! I use JazzHR everyday at work and I can honestly say this is a user-friendly and intuitive ATS. It saves me a lot of time compared with my experience using other systems like Taleo. If anyone is thinking of switching to a new ATS system, this is it. You will not regret it! Plus they have live agents to support you with any questions you have and they will get you the information you need promptly.

Nachteile:

Sometimes I have experienced 'bugs', but if you report it to their Customer Success team it will be looked into as soon as possible. When Amazon Web Services is down, Jazz may not function properly, but this can't always be avoided.

Simple solution with some umph behind it

Kommentare: It's been a great solution to our suite of HR technology solutions. I was able to have my Office Manager, who is new in her HR career, do the set up and understand the basics behind any implementation. The system is simple enough that we haven't had to call tech support.

Vorteile:

We decided to use the program as a part of integration to our HCM (GoCo.io). The seamless ability to pull applicants into GoCo was a great selling point. Jazz is made for companies like ours, with our office manager scheduling interviews for multiple sites, she can easily push candidate's interview schedules directly to the manager's schedule in outlook.

Nachteile:

The scheduling feature seems to have a bit of a quirk, that took me 15 minutes to fully get the hang of. Otherwise, great solution that checks all the boxes of applicant management.

Happy Customer! Much improved based upon feedback. No unresolved major issues or complaints.

Kommentare: JazzHR has come a long way. Now that they've been taking client feedback and suggestions very seriously, I can't complain. New features and improvements are popping up every week. The annoying user experience issues that I have dealt with previously are near completely gone and this ATS makes my job a lot easier. Their development team has done a great job and they've done much better testing to prevent unexpected bugs. Recruiting with JazzHR is highly automated and enjoyable.

Vorteile:

JazzHR is easy to use and allows customized automation, enabling us to hire a massive number of candidates efficiently.

Nachteile:

Canned application questions wording still can't be edited per client company.

JazzHR review

Kommentare: Overall, JazzHR is still been a big success to our company and we have found many good workers form there.

Vorteile:

JazzHR is an applicant recruiting software, that allows businesses to find the best workers in their field. The software is easy to use and user friendly to both sides.

Nachteile:

The software is not free and in the beginning it needs a quite a investment. Also still many potential workers do not use this software.

Meets all hiring needs in one, accessible place

Kommentare: Could benefit from greater organization and a simpler user experience, but overall JazzHR is a great way to store a lot of information and details throughout the hiring process and keep the process streamlined.

Vorteile:

It is very easy to keep a large amount of information all together in one place. For instance, you can move a hiring candidates through various, customizable stages of the hiring process and store materials such as resume, additional application materials (for instance, a writing sample) as well as interview assessments from interviewers, all in one place. It also allows you to store multiple email templates for a variety of needs so that communication can stay consistent from multiple hiring managers. Allows for communication right inside the program which helps streamline information.

Nachteile:

It could benefit from more higher-level organization as it sometimes feels a little disorganized. It can be hard to identify duplicate applications, and it relies on a lot of manual inputs for accuracy.

Jazz up your Human resource skills

Kommentare: Client sourcin, interview preparation makes it quite easy to manage a Small to medium enterprises

Vorteile:

JazzHR lets you focus on the human and the meaningful side of Job recruiting. Start ups shall really benefit from JazzHR as there are no additional fees for more than one user.

Nachteile:

Thee should be more pricing options and customer service be improved

Headache Free!

Kommentare: Time-saving, and headache reducer. We'd highly recommend!

Vorteile:

This software is great for both applicant and employer. I know when I've applied for jobs, I've had my complaints with the application system, and as an employer - I love to make that experience as streamlined and headache-free as possible. You have the ability to pre-screen w/ a few questions - that can weed out candidates who don't have the required prereqs- and has given us more-qualified candidates as a result. Always great to have less throw-away resumes to weed through. I'm all for anything that makes our jobs easier here.

Nachteile:

We haven't needed the premium support, but if we did we are not currently paying for it. Just one thing to think about.

JazzHR Software proves an integral tool in identifying and acquiring new talent

Kommentare: Our company work requires applicants with specific skill sets in working with Cryptographic technologies to include Block chain ledgers and control platforms. As a result it can be difficult to find
and qualify competitive applicants. Since we began using Jazz HR , we have found a new and useful
tool in our discovery process. Over just a few months our hire retention rates have increased and our
time cycles to train are greatly reduced. Finally, the quality of talent is improving as a direct result of using this software. We are excited to continue its use and happy to recommend it to human resource departments for companies small to moderate size.

Vorteile:

The highly configurable tools in this software allow for in an depth discovery and qualification for potential applicants. Such tools include question and answer templates . Answers then can be analyzed and even rated for accuracy. This application can also assist in logistics such as in helping to scheduling meetings for review during a hiring process. There is a companion application for mobile devices which allow for seamless communication from fellow workers to share their reflections and ideas on a potential hire. There are as well options to leverage social networking sites to discover potential new talent as well.

Nachteile:

The only real negative we can highlight would be in the area of support for the product itself. If your team works late hours as we do , they can be difficult to reach. This is a minor inconvenience largely out weighed by the many benefits of this HR software.

Easy to learn and use quickly

Kommentare: Keep track of candidates.

Vorteile:

Easy to learn and use quickly. Easy to rate candidates and share information with stakeholders. Also easy to set up questionnaires/homework for candidates. Allows for customization to use the language your company uses.

Nachteile:

Moving candidates to new positions. Easy to do but notes don't follow candidates. Also doesn't allow you to delete the previous application which is needed often. At times, we may repost a job and would like to move candidates and their notes without having two files.

Over the years that I have used Jazz, they have consistently delivered a positive experience.

Vorteile:

It is easy to use and fairly intuitive. Also, depending on what what your recruiting need are, you can purchase upgraded plans that offer more functionality.

Nachteile:

Only con I can think off is wishing that for months you did not need Jazz that it could be put on "hold" without being charged. With the current model you have to pay for the entire year.