Sisense Erfahrungen

Implementation Was Great, And Support Continues To Be Great. We Enjoy Pushing The Limits

Kommentare: Real-time Internal visibility to operations for account and executive management, also providing similar visibility directly to clients through OEM license of Sisense. We've become dependent on the operational analytics from Sisense for both assessing the success of recent feature updates and prioritizing new features.

Vorteile:

Great experience. We use Sisense both internally and resell (OEM) to our clients. Sisense implementation team did a great job helping us to complete our first use cases, which was a great source of hands-on education. We've been running with Sisense for more than a year and have seen useful new features, design updates, and bug fixes. Their support people are efficient, professional, knowledgable, and just nice people. There have been challenges as we push the limits of functionality, but support from both the sisense community and the Sisense support people has allowed us to push through those challenges. Sisense has a incredibly useful and valuable product today, and I look forward to seeing the product roadmap come to reality. The speed at which we constructed our original solution, and several solutions since, is outstanding. That speaks to the production functionality and performance, and the people at Sisense that have helped us along the way.

Nachteile:

The product does not have the ability to view it's own operational metrics on a dashboard. We pointed this out during our implementation more than a year ago, and this is still lacking in the product. We've built our own functionality around this since, but it should have come out-of-the-box. The mobile experience also isn't nearly as rich as we'd like. They've grown quite a bit there in the last year, but still needs more capabilities.

Solid Full-Stack BI Solution

Kommentare: Great product, great company.

Vorteile:

The Elasticube is at the core of the SiSense product - it allows an administrator to connect to multiple disparate data sources to create a logical grouping of data. The dashboards are attractive and functional.

Nachteile:

The product is easy for anyone with technical expertise, but non-technical users will struggle to create dashboards.

Powerful BI for Enterprise!

Vorteile:

Sisense is powerful for visualisation and it supports a lot of different type of graphs. The caching layer is done well, reducing cost for processing on data warehouse.

Nachteile:

Some features are buggy for large enterprise. For example, the sidebar that syncs the schema and table available will stop syncing if the data warehouse has too many tables. These data are still queryable just not searchable on the UI.

Periscope was amazing in its time

Kommentare: I was at an adtech company running millions of reads and writes a month and we needed insight into our data. At the time periscope was the most robust option. And whenever a problem happened someone was there to help remediate the issue.

Vorteile:

Ease of use, caching features, and customer support were all top notch. Absolutely nothing to complain about besides the price point. If you are well funded, you will not be

Nachteile:

The price point is very steep if you are a startup or if you wanted to use Periscope for a home project.

User-friendly software that I would recommend to others!

Kommentare: Easy to use and the team will help you for setting up with anything.

Vorteile:

User-friendly! It can integrate with most of the software that my company is using.

Nachteile:

It is not broadly integrated with certain software. No hotline for customer support for urgent issues.

Able to get BI up and Running from Multiple Sources relatively easily

Kommentare: Value for money solution

Vorteile:

Able to get a demo up very quickly - basically a full functioning demo product. Sisense is used in our organisation to perform the following tasks: - Bring together data from multiple data sources (mysql databases, google spreadsheets, google analytics, web analytics tools) - Dashboarding - various sales/metric dashboards are displayed around the office on large plasma screens. Individual users also have access to the dashboards. - Adhoc reporting - we also use Sisense to perform adhoc reporting and do data extractions across different sources The product has a long way to establish a single source of truth for our sales data, but to also allow for the quick and timely extraction and presentation of data in dashboards which was previously done in a very laborious way. Once you bring in your data from multiple sources you can use custom SQL language to bring all data sources together. This is a great way of doing things Drag and drop dashboarding Sisense support was also excellent and they were able to provide us with a cloud solution as a one stop shop. Very solid solution for the price. Slick interface.

Nachteile:

Drag and drop dashboards also mean there is less customization of dashboards. Not as flexible as Tableau. If you get your data model wrong the product can hang - you need to self-verify your work. Which you should. Not sure how it performs with truly big data sets.

The power of custom software available to those of us without an engineer on staff.

Kommentare: We collect data from many disparate systems and struggle to draw conclusions from cross source analysis. Sisense creates a place to connect those data sources in perpetuity without building custom software. It allows us to serve up massive quantities of data to non-technical business users and give them the opportunity to explore the data in ways we hadn't initially anticipated without having to ask for a report to be built with those exact specifications.

Vorteile:

Power, flexibility, and ease of use. Power: The speed at which Sisense can render complex connections and slice data dozens of different ways is truly incredible. Flexibility: Even with junky data and funky structure in our data sources, we can produce powerfully useful dashboards for our business users through custom calculations at multiple points in the building process. Ease of Use: Nearly every step to build and use the software is intuitive and simple. In many softwares you pay for flexibility with a confused nest of features that don't apply to you. Sisense has 90% of what you need right where you'd expect it and a whole host of additional features hidden away (but not impossible to find) to keep the user interface clean and intuitive.

Nachteile:

This is highly sophisticated stuff, so its not surprise that there are still features being built. Most of those relate to the interactions between the Elasticube and the Dashboards. Certain things changed in the Elasticube require equivalent changes to the Dashboards (name changes, mostly). I expect the new web version of the Elasticube to fix much of this.

Quick to set up plug and play data visualization tool that is more on the budget friendly side

Vorteile:

Unlike Looker or Tableau, you don't need an elaborate data model to start building dashboards. You can just plug in your data source and with some basic SQL, have decent dashboards. The verified badge on the dashboards and data alerts are also super useful.

Nachteile:

I don't think the data import options from various sources is working very efficiently.

Solid BI Platform, great client-side / customer features. Excited to see what comes next

Kommentare: At TRACK Hospitality Software, we are delivering Cloud based applications for the independent travel market. Our biggest problem was responding to our customer base's demands for data and analytics about their business. Sisense is allowing us to turn our existing set of table-based reports into a powerful set of dashboards that bring BI analytics to all our customers. The team at Sisense has been world class and empowering us with the deployment and development tools needed to bring our solution to our customers.

Vorteile:

Excellent client-side dashboard design tools and capabilities. Exhaustive support for importing of data from a huge variety of sources. Very good UI for design and manipulation of data sources. Simple setup and deployment, really does make going from nothing to great looking data dashboards lightning fast. Good extensibility model with world class REST API support for managing and handling deployments.

Nachteile:

Product lacks good support for multi-organization deployments: Sisense is tailored very much to be a large enterprise type of application, so deployments involving multiple sets of customers require additional development cost. Product can stand to improve with better support for micro-level date and time based data sets. Needs better support for software development lifecycle models, (e.g. dashboard versioning, widget repository)

Sisense is easy to use and a great tool for BI

Kommentare: The capacity to access data from different frameworks inside one tool allows us to continuously reduce the data silos at present.

Vorteile:

The ability to 'plug in' and connect a variety of tools within sisense is great. (API Integration). Sisense can handle large data sets which is easily view-able. The ability to bring in a number different data sources into one elasticube provides a great centralised data hub. From this we can quickly create dashboards.

Nachteile:

There are some simple user friendly functionality pieces missing. Such as the ability to copy/ move folders across the platform.

Sisense has been a key component of our marketing product offering for 3 years. Our clients love it.

Vorteile:

The front end of Sisense is what I like the most about this Software. Whether you are designing a Dashboard or using it you can expect and smooth and intuitive experience. From a designer standpoint: the basic charts and features of data visualization are available in the standard tool. Once you are familiar with them, you find the need to take it to the next level. Next thing you know you find yourself leveraging Sisense online resources, adding new widgets, and updating javascript very easily to make your dashboard look the way you want. From a user standpoint, looking at data, drilling and exporting is simple to figure out even without training.

Nachteile:

I have experienced a few limitations with Sisense. When you export a dashboard into an image it doesn't look too good. I find myself taking screenshots instead which can sometimes become time consuming. I've also been a little frustrated with not being to sort data as wanted in ascending, descending or alphabetical order. I experienced a situation where I identified a design flaw for a supported widget and we were asked to financially support the development to fix the flaw. Which we didn't. We still really appreciate the tool and its many benefits overall.

Sisense is a great tool! Very easy to learn, implement and explore :-)

Vorteile:

- Integrated data connectors joining multiple data sources and formats - Integrates with external web sites or web applications - Integrates with web portals - Interactive browser-based dashboards - Removes limitations to data size - Use Single-Sign-On to keep a single authentication mechanism - Wide range of widgets such as gauges, charts, and graphs - Can be set up and used entirely in-house - Centralized data hub - Complex business queries without programming or SQL writing - Consolidates, stores, and accumulates data - Data mash-ups - Data unification - Drag-and-drop user interface - Intuitive `script-less user interface - Embed entire dashboards or individual widgets - Enables to deliver interactive terabyte-scale analytics - Exports data to CSV, PDF, Excel, Images and other formats - Eye-grabbing visualization - Filters data by dropping fields on the canvas - Handles data at scale on a single commodity server - Identifies critical metrics using filtering, calculations

Nachteile:

Managing the elasticube was little difficult as it sometimes hangs while performing various activities.

Amazingly easy, fast & powerful. Great for focused insight creation & deployment. Mobile friendly

Kommentare: Sisense distinguishes itself from an increasingly crowded marketplace with a phenomenally easy to use, fast, seamlessly integrated product. Its Elasticube server/database provides a single point ETL, Data warehouse and semantic layer rolled into one. Building a usable data model is a cakewalk compared to other products out there. Transparency and flexibility of the model is outstanding. You can easily see underlying data, create custom calculation fields using traditional SQL, preview data at will, and make changes quickly without worrying about "breaking" the data warehouse. Sisense Elasticubes accommodate multiple concurrent data sources from a variety of database types including traditional, cloud and big data. Not to mention, you can join on key fields even from Excel and CSV flat files. You may run into some slowness based on data volumes and refresh frequencies. Installation is a breeze. Download the package from their website, tweak your installation parameters and let it go. No additional scripts or components. No additional servers to be set up. This is a single machine-install that uses every drop of juice your server can provide. Make sure you choose upper end of processor and memory specs. Sisense's single web interface for designing individual visuals (charts, graphs, tables, etc) and dashboards is a pleasure to use. Whether you prefer building bottom-up or top-down, this is a truly easy interface to use as master. Filtering capability is remarkably well developed and scope/type of filters can be regulated without leaving the web page you are on. Visuals look great as they are, but if you want to tweak the look/feel and behavior of individual charts, all you need is a working knowledge of Javascript. Their website is remarkably rich with customization scripts, plugins and API libraries for most applications. If your company uses Unix based servers, may be a challenge to use since primary install package is Windows. Your mileage may vary with their scalability and governance architecture - for purists and traditionalists their approach is not "conventional". I think they have eschewed clustering for a different approach. Confirm if this works for you - especially if you expect a growth in volume/users/complexity. Fidelity of report export format and scheduled report emailing need some polish. I hear the newer versions have fixed these issues. If these are important to you, check first. Definitions of Enterprise Class vary.

Great dashboarding tool, very easy and quick to implement

Kommentare: Within months we have implemented advanced management dashboards over multiple business domains such as Cross-Company KPI's, Sales & Forecasting, Technical Services, HR, etc.
We have managed to shift the extended management into daily business reviews of streamlined terminologies and KPI's.

Vorteile:

Time to implement ; Visualization ; Self explanatory for users ; Pulse functionality ; Great Customer Success and Support team ; Available ecosystem of add-ons ; Constantly evolving & improving

Nachteile:

Missing some basic functionalities (but for some there are available add-ons and solid roadmap) Very easy to ramp up and implement the basics, but getting tough on the advanced analytics concepts (can be mitigated with an additional DWH layer)

Sisense - 360-Degree Product

Kommentare: The support team was great and customer success manager Shimon was great to work with. He was listening to our requirements was helping us to navigate with the product and escalating to right people for fixing very critical issues.

Vorteile:

Sisense is one of best Product we have been using for last 1.5 years. This product has features of HTML 5 portlets, REST API, Widget Customisation, Best UI experience, Integration to your systems using SSO, AI and Bots Integrations, Modern IOT, Sisense Bulbs, R-Integrations, Data Mining Models, Facebook & Twitter Social Data Integrations. Very easy to implement into the environment. In a traditional warehouse, it takes years to implement BI solutions. This one took few days to implement the solution.

Nachteile:

They still need to Explore on Data Lake Scenarios. Few Features needs to scale up in terms Sisense Apps. Drill down is not available and few reporting features like exporting to excel and emailing to non-sisense users are not available.

SiSense Customer Survey 12-04-2018

Kommentare: For what is it, it strike a good balance of functionality for the price. It did not require a lot of in depth training or professional services to get the software up and running.

Vorteile:

The ease in setting up the software and future software upgrades. The use of the software is pretty straight forward. The use of webinars and 10 day startup program made it fairly easy to get started and become successful. The user support though the use of additional plug-Ins to improve functionality is a great way to enhance the usefulness of the product without a lot of time and/or expense.

Nachteile:

They should include a report writing feature, that will allow users to create formatted reports beyond graphical dashboards. Also I would like to see a more varied color palette for the charts beyond the basic color palette. Some competitors include both these things to which make for a more robust product.

Advanced Product Capable of Running Big or Small. Quickly Scalable. Fast.

Kommentare: I had first introduced SiSense to a Midwest business in Ohio. It is a nice sized firm focused on Revenue Cycle Management for Radiology Practices across all 50 States in desperate need of modernizing both the look and feel of their current set-up, as well as the functionality. While knowing reporting upgrades were necessary, I knew that whatever the choice, I needed to be absolutely precise when replacing the old with the new. I also knew that we needed to run both systems in parallel to implement safely and smartly. All of these items were communicated to every vendor during the vetting process and for nearly a whole quarter- It was the incumbent verses the likes of SiSense, Tableau, Domo and others. Ultimately, I chose SiSense based not only on the product's flexibility, but the company's "All-Hands-On-Deck" approach to understanding our business prior to telling us that it would do things that it couldn't. From the pre-contract "sales funnel" to the on boarding staff's attentiveness, there was patience and willingness to help us learn and embrace all feature sets helpful to the business. In the end, I would and will use SiSense over and over again. For small to medium size businesses, the product is pretty straight forward using a quantitative and tenured employee or two. For larger, more complex installations, I do recommend having a web/app/dev type of staff member available during the initial build process, which is what I ultimately did, but ONLY due to the complexity of the metrics needed to run this particular business. Today, the product continues to take on new shapes and forms, especially as ad-hoc requests encourage reporting in ways deemed previously unattainable to this company. Finally, with the continual attention to detail that SiSense provides to its clients, even during their own growth, I will gladly use and recommend this product for large, medium or small implementations across the foreseeable future.

Excellent full stack solution shows value right away

Vorteile:

One of the things I like best about SiSense is how it's out of the box ease of use has the ability to evolve into a much more advanced analytics tool with continued use. Plugins, custom javascript, upgrades, and new features ensure that I'm always improving the analytics I can do with the tool. Also the ability to set regular email reports, download dashboards as pdfs, and quickly push changes to the users lets us answer business questions on demand in a way we never could before.

Nachteile:

One of the things I dislike most about SiSense is their Elasticbue build process. As our data models have expanded we've found it difficult to manage the build times of our larger cubes which can take several hours to build. For instance, we cannot build changes to the cube while one of the regularly scheduled builds is occurring and the 'stop build' functionality has never been very responsive. It is my understanding that the next version will completely redesign the build process so I'm looking forward to seeing these changes.

SiSense Review

Kommentare: Our overall experience can be described as excellent. The given support is superb and our CSM helped us every step of the way. As an OEM SiSense offers the right functionalities to distribute and scale. Furthermore there is plenty of whitelabel documentation ready for distribution

Vorteile:

What I like the most about SiSense is the easiness of use and how quick we were able to be up and running. SiSense is a feature rich application, which can be even "richer" by using community build plugins and scripts. It must be said that the Customer Support is sublime. They take Customer Succes to an entire new level

Nachteile:

As an OEM user management is bit of an hassle. With alot of users and groups it takes a while to do this manually. They do have a rich API, but you need to develop an application to use these apis properly. Sharing dashboards among users and groups could also be more user friendly. Batch sharing dashboards or a folder is not possible at this time

Power, flexibility, and easy to use

Vorteile:

Sisense is a great BI tool that allows for a quick implementation and powerful data rendering. It enables users to quickly build advanced dashboards with its out of the box standard functionalities. Building data structures is fairly simple and can be done without writing queries. However, it is still possible to write queries on top of your data. I also love how flexible it is. There is a standard set of widgets, sure, but by making use of plugins, javascript, and the API you can edit the widgets to fit your need. There is also the option to white label the system to fit your brand. Overall, Sisense is a great tool that really helps to deliver business insights to your user fast.

Nachteile:

The API connector documentation and connection process could be improved and some basic functionality could be more robust.

Sisense is really good, but has its limitations

Kommentare: Sisense is a fantastic tool that rivals just about any other name in the game.

Vorteile:

The concept is fantastic. Ecubes are an awesome way to assemble data models and use them. The permissions are very powerful and granular. Plugins help further extend capabilities. The ability to integrate in multiple ways was a game-changer for us.

Nachteile:

Even on elite-level hardware, there can be some odd latency issues depending on how your data models are structured. There are some technical challenges to the pure Javascript embed model.

Great Product, Great Service, Great Results

Kommentare: We needed a customizable solution to gather and provide insights to over 12 seperate platforms connecting it to our Property Management system. We were able to combine Loyalty, Marketing, Sales, Revenue Management, Operations, Finance, Supply & Inventory. They all are connected now in a way that provides a unique customizable dashboard relevant to the user.

Vorteile:

Complete service from A to Z. They guide you through setup with custom support and provide an amazing learning program to ensure you have continued success at a reduced support level. The only limit with this software is your ability to dream. We had over a dozen systems that we collected data within separately and had no idea how to get it into a central location let alone getting it connected so that we could glean valuable insights. Departments have been able to cut meetings in half & it has helped develop an inclusive culture as a result because we are no longer in the dark across our silos of data.

Nachteile:

Learning curve would be steep if you don't have dedicated team focused on learning. They give you every available resource to be successful but it would be easy to purchase and fail without a clear objective in advance.

Great Product with more to come

Kommentare: Overall experience is amazing. I've created some actionable insights that have really helped form strategy throughout our organization. The only downside is when the server fails and you have no access

Vorteile:

This product is robust and works great with complicated data models. The product also works with little to no technical knowledge but can be greatly expanded with the knowledge of SQL and other scripting. The roadmap is possibly one of the pros that I'm most looking forward to. I can't wait for the new funcationality to roll out

Nachteile:

My least favorite experience was after the purchase. We had a slow onboarding (some of it due to internal resources), and scattered data modeling sessions. This was unfortunate as getting the model correct is critical with any BI tool. Otherwise, great tool and only getting better

Rapid BI Implementation, Easy and Deep Customization's, Happy Stakeholders

Kommentare: Time saver

Vorteile:

Sisense really has a nice feature set that is quick and easy to mold to our business. We found that once we have data available in Sisense our users would keep asking for more and this was easily accomplished as opposed to previous BI tools we used. Overall we love making dashboards quick and easy with Sisense. It has freed up a lot of time that allowed us focus on our core business metrics.

Nachteile:

If there was a weakness it would be in the very thing that gives it strength, Customizations. We rely heavily on customizations either directly from the vast library of supported plugins or from a very mature on your own customer marketplace and that is a great option but we would like to see more of the widgets taking on more features directly out of the box.

Exceptional value for our business

Vorteile:

I get very valuable visualizations from ERP data which are indispensable for our sales management and sales people. Easy to use and customize, e.g. get data from different data sources (even from Domino database), create dashboards, synchronize update intervals, manage user groups. Very flexible dashboard use: via web browser or embed to ERP, great mobile application to see own dashboards. Good documentation. The best part is unparalleled customer support.

Nachteile:

You have to invest your time to learn the concepts of BI (same for all BI tools) and to setup data sources. It is essential to plan what you need to show and how. I investigated all major BI software and I am very pleased with Sisense. Not cheap but the value for money is great.