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MatrixCare Home Health & Hospice Erfahrungen

Über MatrixCare Home Health & Hospice

Die Software Brightree für die häusliche Pflege und Hospize wurde entwickelt, um die Genauigkeit, Effizienz und Compliance der Dokumente zu maximieren.

Erfahre mehr über MatrixCare Home Health & Hospice

Vorteile:

There are cost savings due to staff no longer using laptops that have to be maintained or serviced, and overall the system is fairly easy to learn and navigate.

Nachteile:

Why would anyone stay in a contract with someone who threatens them. We would have been fine loosing the $30,000 set up fee but now trying to sue for the full 3 years is unheard of.

Bewertungen zu MatrixCare Home Health & Hospice

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,2
Kundenservice
4,1
Funktionen
4,1
Preis-Leistungs-Verhältnis
4,0

Weiterempfehlungsquote

8,1/10

MatrixCare Home Health & Hospice hat eine Gesamtbewertung von 4,2 von 5 Sternen basierend auf 267 Nutzerbewertungen auf Capterra.

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Tiffany
Business Director, RN in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

*~ Amazing ~*

5,0 vor 4 Jahren

Kommentare: The benefits of this program are vast. The system streamlines everything into one platform without having to have multiple programs or browsers open to complete one task. Their customer service is superb! Highly recommend!

Vorteile:

This software is easy to use with guides that allow you helpful tips on how to complete the tasks at hand. If I ever get stuck, creating a help ticket or "case" is easy and takes just a few minutes. The turnaround from their help center staff is quick and amazing! I have always received an answer to my question and if the first help center employee didn't know, they kept my case open while they helped figure it out. The accessibility of this system is an amazing feature as well. The IE browser can be utilized from virtually anywhere, making this charting system easy to use with automatic updates being done seamlessly. The report function is AMAZING also! This feature allows you to customize reports and if needed, export to Microsoft Excel. The report feature also allows you to customize and save your report as your own. This is such a time-saving bonus! Their billing software is great also, allowing for daily billing to be completed with ease. Again, if I ever encounter a problem, the solution is just a few clicks away.

Nachteile:

This system did take a few weeks to get used to, but what system doesn't. This isn't really a drawback, just a learning curve. Hang in there.....it gets easier!

Janell
Director of Compliance in USA
Gesundheit, Wellness & Fitness, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

EMR that truly understands both Clinical Workflow and Billing and Administrative Needs!

5,0 vor 3 Jahren

Vorteile:

I love the fact that we can use it for all our Clinical, billing, and administrative needs. It is efficient and updated with the regulations to ensure we are compliant.

Nachteile:

We would like more ability to customize visit note templates and not have to use a copy and paste functionality into the Narrative section.

Ryan
Lead in USA
Gesundheit, Wellness & Fitness, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

EHR works okay, but it's not perfect.

3,0 vor 5 Monaten

Kommentare: Generally their help desk staff are very helpful. Sometimes they too are limited at what can be done. It seems that at least most things that are not able to be fixed at the current moment, do end up on their future update list.It would be great, if Agencies were able to have more options and have better control of what we need to have or would like to be able to make mandatory or not. Or to be able to include different groups/types/selections of things to pick from.

Vorteile:

Syncing - it takes seconds to a minute to complete. Staff can sync their ipads as often as they want/need and information flows back and forth instantly. Software has it's own billing module within the same program. - You do not have to transfer files back and forth using a third party billing software. Chatting with Support - As long as they are available (they are not always available though).

Nachteile:

Clinical App vs Live Version - It is basically like having two different software systems. While they both contain the same info; certain things can only be done on the live version and certain things can only be done on the mobile app. - This is probably our biggest frustration. It make it harder to help out staff when they have issues because after implementation if you change your processes it's hard for office staff to stay up-to-date with new processes and updates that have happened . Charting/Scheduling/etc. - Some of the ways things need to be fixed or the only way they can be fixed is sometimes greatly time consuming. Customizable - The system is not as customizable as lead to believe. There are quite a few things that we are not able to change to customize for our agency. Speech to text - Doesn't really work for our staff. We ended up buying Bluetooth keyboards for the iPad to make charting a little easier. Admissions still take a long time.. It's not possible to be done in less then 6 hours.Medication list - importing and entering in meds is not as easy as it should be.

Rachel
Staff Educator in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Definite Upgrade!

5,0 vor 4 Jahren

Kommentare: The extensive reports that can be pulled from within the Bright system have allowed our organization to be more aware of overall process issues, such as outstanding verbal orders, certification period due dates and timely charting. Absolutely has enabled us to solidify, or change, processes and get a more smoothly running clinical team!

Vorteile:

One of the best things that I love about Brightree is how aware of regulatory changes they are and how responsive they are to make the necessary changes to the software to keep their clients compliant and in-the-know. I never feel like I have to beg for information of how they are going to address new regulatory requirements. They also are really aware of the impact on their consumers and are very helpful with integration of new changes.

Nachteile:

When certain things require more development-related help, the length of time can be quite extensive if it has a lower priority rating. However, for high-priority needs, most things are fixed within hours to days. Excellent responsiveness to requests.

Stacy
Former billing assistant in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Brightree is the best healthcare software out there

5,0 vor 5 Jahren

Kommentare: I do not work for the company that had Brightree any longer and I truely miss it. The software I use now is awful! (Homecare Homebase)

Vorteile:

From my past experiences Brightree is the easiest, most user friendly healthcare software available. Each admission is separated so you are not guessing. Information you need is readily available. You don't have to search and search. I love that the cert period is at the top of every page. All physician orders are in a neat, tidy format and can be sent/resent from your PC as well as tagged as received signed by physician all in one place. Visit management is my favorite. It is easy to differentiate between a regular visit and an oasis, and if the visit is open or closed. The order frequency is shown without digging for it and the clinician responsible is clear (all very helpful for the billers). Communication notes are also neat in appearance, in one place and can be filtered. Scanning documents into the system is easy and multiple docs can be scanned at once as separate documents. The medication profile is also neat and easy to configure. Same with the diagnosis profile. The scheduling console is so easy, immediate updating, all the field staff has to do to see their visits is sync their device. New referral input is seamless. As long as you have the information to put in a referral can be complete in minutes. The support that you get with Brightree is outstanding. If there are any questions or issues the staff is helpful and polite, and will have a resolution quickly.

Nachteile:

The only con I ever found was opening scanned documents. I seemed to take a while to open, but I'm not too sure that wasn't due to poor internet capability. Some days it was not good and other days it was perfect.

Mark
RNAC in USA
Krankenhausversorgung & Gesundheitswesen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

One of the most popular LTC EMRs but not user friendly

2,0 vor 3 Monaten

Kommentare: overall poor i would suggest PCC always as this is the most popular and user friendly EMR.

Vorteile:

I honestly can say i really do not have anything i like.

Nachteile:

this system is very not user friendly makes extra work time to complete tasks.

Brenda
Hospice Administrative RN in USA
Krankenhausversorgung & Gesundheitswesen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Matrixcare EMR Review - HH&HO

5,0 vor 2 Jahren

Kommentare: Able to track documents required to be completed before billing can occur. Billing claims os more timely. Able to monitor clinical staff job productivity and performance in realtime and identify problem areas that need to be addressed.
Customer service has been very good. Our Customer Success Mgr. has been great to help us problem solve when we need him and keep us informed about Matrixcare!

Vorteile:

Flexibility, Intraoperability, Reports, and some of the Functionality

Nachteile:

Skilled Nursing documentation: The areas of documentation in the Visit Type - Revisit, Assessment - Hospice Follow-up Visit, Service Code - RN Routine Visit over lap with the same information in the Interventions, Care Plan, and Review of Systems sections. The Routine Visit doucmentation is TOO LENGTHY and requires TOO MUCH TIME by the nurses to complete documentation for a skilled patient visit. The note needs to be condensed so that documentation is not repeated in these sections of the visit note. I believe reformatting the flow of the visit note would be a great help. Thank you!

Jason
CEO in USA
Krankenhausversorgung & Gesundheitswesen
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

Brightree Hospice software is well worth the investment.

5,0 vor 8 Jahren

Vorteile:

As the Chief Executive Officer of a hospice program, one of my priorities is to select and utilize a software vendor which stands behind their product, proactively researches and implements enhancements ahead of ever changing regulatory requirements, as well as provides exceptional customer service support to our team. Brightree Hospice software not only meets these requirements, they exceed them. The reporting features is one of my favorite components Brightree Hospice offers. It has been a vital instrument in efficiently managing our multifaceted hospice program, which consists of home hospice services, general inpatient and respite care in our freestanding hospice house, medical equipment management, our transitions program, as well as our palliative care program. The Dashboard feature is helpful as it allows me to quickly identify trends in our average daily census, length of stay, etc. Implementation of the software was not nearly as complicated and chaotic as I expected. Each person assigned to our implementation team from the project manager to the Dawn, our on-site trainer, were very knowledgeable, friendly, and helpful. The entire Brightree Hospice team worked together to insure our implementation was a success. I highly recommend Brightree Hospice software to any hospice program which is not just looking software but a dedicated partner in the successful execution of the clinical, back office, billing, and administrative complexity of hospice care.

Nachteile:

The Care Communicate function could be enhanced to allow more flexibility with who messages are sent to. Example, groups, teams, etc. and more than 10 people per message. Also wish there was a way for the I-Phone to notify you when a message has been communicated to your i-phone app verses having to check every so often. Otherwise, very satisfied with Brightree Hospice software.

Tiffany
Solutions Administrator in USA
Gesundheit, Wellness & Fitness, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

MatrixCare is AMAZING

5,0 vor 2 Jahren

Kommentare: Our experience has been so amazing and we really love [SENSITIVE CONTENT] and all the support and help she has provided to us.

Vorteile:

MatrixCare is really concerned with the end users and always making changes to improve this product. Our Caregivers love using the iPads, the ease of Navigation through the workflows is a favorite and a huge game changer. Our Caregivers also love the voice to text recognition that MatrixCare provides. This really decreased documentation time for our field clinicians. The technical support team is amazing and responds almost immediately. Updates are seamless and do not take any time at all, all the Caregiver has to do is do an update to their app on their iPad. It's so easy.

Nachteile:

The mileage feature was a little bit different than what our Caregivers were used to and we are in a rural area so it wasn't a good fit for us. However, MatrixCare is making changes and I know it's going to be amazing. We have nothing negative to say about MatrixCare.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

AR Manager

1,0 vor 5 Jahren

Vorteile:

Good for sales order processing. Technical Support is excellent. All very knowledgeable about the deficiencies with this software. You will get to know all of them well because you will call them often!

Nachteile:

Worst system for AR that I have used in 30 years experience in AR Management. Cannot track patient statements for early out agencies. Lengthy pick up and exchange process if you need to change insurance. No recalculation of claims when price table is updated. Each claim would have to be manually pick up and exchange. Revenue Cycle Worklist does not act like workqueue's in that a person must manually assign account each day. No productivity reporting with Revenue Cycle Worklists. On and on and on. If you want to hire several more FTE's, take on multiple manual processes and collections is not important to your company, this software is for you!

Alyssa
Billing Specialist/Business Office Admin Assistant in USA
Krankenhausversorgung & Gesundheitswesen, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Great Concept, Horrible Execution

2,0 vor 5 Jahren

Kommentare: In our demo we were ensured a lot about the program that when it came to implementation was not realized. We have had problems with OASIS acceptance and fatal errors for skip traces that the system does not automatically follow. We have had problems with claim submissions also based on what the system does/doesn't allow. We most recently have implemented eFax and have had nothing but problems with it, mostly based on the implementation team and how they configured the project. We switched to Brightree because we weren't satisfied with what our old software had to offer and we have encounter nothing but problems since we switched.

Vorteile:

Our clinicians love this software because it is easier for them to complete their documentation. The distinction between billed and unbilled AR. I also like that we can track our OASIS acceptance in the software

Nachteile:

The reports don't allow page breaks. We have also had several configuration errors that have impacted business and the ability to see patients. The reports are very slow to customize and are limited in what information they can provide. We have also had several problems with BT understanding how parents and branches work and have had to develop several work arounds to make up for their deficits.

Cathy
Support Services Supervisor in
Krankenhausversorgung & Gesundheitswesen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Brightree made my job so much easier!

5,0 vor 6 Jahren

Kommentare: I appreciate the excellent service we get when calling in for assistance, thank you.

Vorteile:

The ability to see visits and coordinate services so much more quickly than when they were on paper. Not having to wait for papers to be turned in to process payroll and billing. My not having to enter those visits manually. Less paperwork for patient files and employee files due to being online. A quicker turn around for claims. Less hands handling information insuring accuracy.

Nachteile:

As an office staff I work mostly on a desktop so what I see and what the field see sometimes is in a different format therefore causes a communication stall. That is the only thing I can think of that is a challenge.

Carla
RN in
Krankenhausversorgung & Gesundheitswesen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Brightree software helps with documentation for patient specific issues.

5,0 vor 6 Jahren

Kommentare: My son works as a software engineer and I have asked him about the above issues- he explained it to me why things are different - but if the engineers would know what we prefer as users that maybe a simple fix.

Vorteile:

Documentation is quick and easy to use. Really like the way it flows as in head to toe assessments. Pain is always required to be assessed.

Nachteile:

Consistency with how the software looks from AFO and C-POC- would be nice if it was more consistent with how it looks. Also- The calendar for documentation please use calendar views - not scroll calendars and to be consistent- it is nice to see the days of the week. ie for what day nurse will be coming again.

Deena
Patient Care Manager in
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Pros and Cons

3,0 vor 7 Jahren

Vorteile:

Support is excellent, always available and follows up wonderfully. Implementation Clinical Trainer was excellent and very knowledgeable.

Nachteile:

The reports are too extensive, hard to find what you are looking for. Should be grouped in more detail and the top reports should be flagged somehow. The AFO side needs to be updated. It is old and outdated as compared to Brightree I-pad software. Some of the reports dont' populate correctly, are very hard to read and print. It should have more tracking ability to graph or report on FAST, PPS, etc. as this is measurable data to track and report as part of eligibility requirements for recertification of the hospice benefit. As it is now, we have to open go to pt's calendar, click on RN notes, view PDF, scroll down through many pages to find the information. BT has just initiated the tracking of the MAC which is good but only a small part of the decline that we need to track. The required HHA supervisory assessment is not marked as required in BT. It is only of the only part of the SN assessment that is a Medicare REQUIREMENT every 15 days. It is often overlooked by the SN as it isn't required to complete under Brightree. Also the time card view from the AFO is very difficult for employees to monitor their time as the visit note only shows the time in on the calendar view. Each employee has to open up the visit note PDF to see the time out so they can correctly enter start time of the next thing in their day, like non-visit timesheet entry. Ongoing orientation in BT, education, is difficult but I was told you will be updating BT University to make it easier to use for new staff orientation and possibly organized per discipline.

Jessica
AR Specialist in
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Highly recommend product

5,0 vor 7 Jahren

Kommentare: I am a Home Health biller, in years past we have never found anything that would allow us to track receivables within the same system as clinical until we found this product. We can rely on the information provided on reports, and can count on support to give us solutions should we encounter any issues. We have grown tremendously over the past several years, without this software we would have absolutely had to hire additional staff. It certainly has streamlined our processes. Would highly recommend this product.

Vorteile:

Dependable, plentiful reports, support is helpful and knowledgeable.

Nachteile:

Pulling reports can be a bit slow, some days worse than others. The support system is a ticket system, which can be frustrating if you want an immediate answer. They usually try and resolve the end of the day, though, unless it needs to be sent up to the next level of support, then it can be days before you get a solution. I wish there was direct phone support instead.

Slade
Team Support Coordinator in
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Business Intelligence

5,0 vor 7 Jahren

Kommentare: Our hospice agency started using Brightree Hospice software in November 2014. I like how the software takes an interdisciplinary approach to care that hospices require. It also drastically reduces the amount of time spent preparing for our IDT meeting. The interdisciplinary care plan is clean and easy for the clinicians to add or make changes. I also like the scheduling component as it does not allow a visit to be made without an order. This helps keep our agency in compliance.

Vorteile:

I like how we have been able to get rid of our paper charts and now everything is in one location - in Brightree.

Ashley
Medical Social Worker in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Easy to use format

4,0 vor 7 Jahren

Kommentare: As a hospice social worker, I have found the format of Brightree easy to use and navigate. It is wonderful that you are able to access a patient's chart while completing a clinical document. The screens flow in a logically manner through the assessment, and are clearly marked to ensure that all mandatory questions are answered. The scheduling features makes it easier to manage my day and also help to assure that I have completed documentation for all visits. I would recommend this program to other hospice agencies.

Vorteile:

The ability to swipe through the screens to access all of a patient's chart as well as the ability to look at other documents in the chart while completing a note.

Nachteile:

My only real complaint with the Brightree software is the frequency in which it needs to be synced especially when trying to schedule and create new goals for the care plan.

Elizabeth
Hospice/Homecare CNA in
Krankenhausversorgung & Gesundheitswesen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Everything is at your fingertips!

5,0 vor 7 Jahren

Kommentare: I was not happy changing from our previous program but have found the ease of use with Brightree surpasses our other program! Thank you Brightree...

Vorteile:

To be able to access chart easily. Having medical history so handy means so much when you are out in the county

Nachteile:

I understand about having to sync after adding information but is there any way to only do a complete sync once a day, and a shorter one when changing or adding information? Just thinking...

Hallie
Administrative Director in USA
Krankenhausversorgung & Gesundheitswesen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Very Thorough EMR System

4,0 letztes Jahr

Vorteile:

This EMR system has a nice swipe through method. Many questions making it very thorough and reliable system.

Nachteile:

The system has long notes and documentation. For some evaluations, there are questions not meant for the specific discipline making it long for all therapists to complete. There are more therapist friendly EMR systems out there.

Kristen
Clinical Admin in
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Review

4,0 vor 7 Jahren

Kommentare: I use Brightree throughout every day of my work week. It is my go-to program for scheduling. It helps me a great deal with keeping the patients, nurses and therapists schedules organized and managed.

Vorteile:

It offers different options of how to schedule patients/staff depending on your style of scheduling. I love how I can use the global calendar to get an idea of the overall number of patients the nurses are seeing on one day but can also search under one specific nurse to see the details of her schedule that day. A nice new tool that has come out of the updates is the ability to schedule an entire order out by clicking on individual dates on a calendar. This saves time and the frustration of the tedious effort of having to schedule a 10 m 2m one day at a time. Another feature that is enjoyable is that when you use the print the calendar option for a staff you can see what towns they will be visiting that day. This makes it easier to make the best effort in putting together a schedule for a nurse with time spent less on traveling and more on patient care.

Sacha
Manager of Billing in
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Brightree for Homecare

5,0 vor 7 Jahren

Kommentare: I've been using the software for about 7 years. It's much more comprehensive than the prior software we'd used, so it was kind of tricky to learn, however, it's much easier now due to improvements made & the training is now much more in depth. Once I got a feel for it, I liked it. It makes my job easier.

Vorteile:

Built-in compliance everywhere, almost everything can be customized. Tons of reports.

Nachteile:

Glitchy sometimes when there's an update, but issues generally resolve quickly

Lesley
RN in
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

Hospice software

4,0 vor 7 Jahren

Kommentare: The use of IPads has made bedside charting easier. Operating program is user friendly. Screens are easy to navigate. Varying degrees of customer support, depending on the day.

Vorteile:

Optimal system for IPads et opening charts during patient visits. Screens are easy to navigate. Orders at careplans are easily updated.

Nachteile:

Glitches at frequent updates affect program function. Although these do not happen all of the time, they can significantly impact efficiency. Should offer education with significant changes/updates. We need to be able to pin more than 50 patients at a time.

Amy
RN in
Krankenhausversorgung & Gesundheitswesen, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Brightree Ipad/Office Review Home health

4,0 vor 7 Jahren

Kommentare: I am a Home Health RN that uses both sides of brightree office and ipad.

Vorteile:

Scheduling is very easy on office side. Ipad is very easy to use for OASIS and note documentation. It has a lot of built in teaching and intervention things to tie to your note. On office side it has capability to copy a note before erroring it out which allows for corrections to be made without having to re enter all of the note. The communication notes are a great tool. The flow of the note is very good.

Nachteile:

The ipad is set up to only see a 3 month on a calendar period (for example right now you can see December, January, February) which does not allow any addendums to notes before December if needed. Length of time support gets back to you on correcting a problem is slow however that seems to be improving lately. When you heal a wound if that note you healed it on is not closed before the next note that wound stays active and it causes problems in documentation. You have to sync a lot to schedule a visit and add a note.

Jana
Registered Nurse in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Brightree Home Health

5,0 vor 6 Jahren

Kommentare: BRightree is the best company I have used in my home health experience, it is our third or fourth system

Vorteile:

Allows sufficient charting, doesn’t require internet in the homes, Customer support is quick to responc

Nachteile:

Sometimes the syncing processes can be lengthy, it appears that each time an update is completed something else then has to be fixed

Lori
Program Director in
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

The ease and functionality of Brightree has been an exceptional tool for our clinicians.

5,0 vor 7 Jahren

Kommentare: Having reports for productivity, business volumes, and adverse events at my finger tips, has been a true blessing for the managers in our rural agencies.

Vorteile:

The ability to have our patient records accessible while in the home, has improved our coordination of care, including medication reconciliation to superb levels. The ease of program prompts helps guide even the new staff to function at a much higher level of accuracy for OASIS interpretation and adequate documentation.

Nachteile:

While the internet is still required to review clinical documents, the clinicians are happy to be able to complete their patient notes, no matter their location.