von Azteca Systems4 / 5 4 Bewertungen
Bewertet am 26.9.2018
Cityworks, effective but not intuitive.
Kommentare: I have been a Cityworks user for 5+ years, it has been great for tracking staff hours and integrates fairly well with payroll systems. Reports have been useful in day to day tracking of equipment, labour & materials used for wide variety of tasks.
I like the ability to track a wide variety of items, from staff hours, to vehicles, to historical data on particular assets.
The reports can be customized to virtually any configuration.
Possibilities seem endless from a user point of view. Once trained thoroughly on the system it is easy enough to use and even new tasks can be figured out with a bit of digging.
Mapping works well to "see" the assets you need to select... asset manager is better used when you know all details of assets in order to select.
Search feature is not easy and often comes up with no data when data exists. There are too many fields and variable to choose from "out of the box" , needs excessive customizations to fine tune.
Requires an effective team to do "back end" work to keep user friendly. Some tasks are not customizable limiting useages.
Extensive training is necessary to really use system effectively, untrained users can really mess up data.
Bewertet am 15.3.2019
great for public works
Kommentare: Our previous work order program did not have a mapping feature and also did not allow you to track costs. We now can track costs in many different ways (by asset, by location, by date, by time period, etc.).
Vorteile: The mapping feature allows us to see problem areas instead of just looking at a list.
Nachteile: If you schedule repeat work orders, they are created immediately upon completion of the current work order. This tends to clutter up your list of work orders.
Bewertet am 19.11.2019
review for Cityworks
Easy to start to work with it
Strong GIS function
Too many clicks for certain functions.
Vorteile: This is a great system with embedded GIS. Users run the system for asset management through work order, inspection, service request modules, and etc.
Nachteile: As different organizations have different business work flow, we need customization to fit our business requirement. Cityworks lacks the tool to make customization.
Bewertet am 7.11.2017
Expensive and difficult to use, but does what it's supposed to (most of the time)
Kommentare: Good reporting and functions well with ESRI GIS to give accurate cost analyses of assets in their mapped areas. Does what it promises.
Vorteile: Good capabilities in both reporting, visualisation of work being done and cost associated with those areas. Integrates well with GIS data and does keep track of asset costs like it promises.
Nachteile: Managing the software in-house is difficult to do because it's not exactly intuitive. Employees often have a hard time interacting with the software unless they've been trained specifically - and even then they often need assistance. Working with third-party consultants can work, but then you have the added cost and hassle.