Bewertet am 14.8.2019
Quick way to get responses from the team to make decisions
Kommentare: User friendly program to help make team decisions.
Vorteile: In cases where it should be a team decision about something, but it isn't crucial to be in person for it, QuickSurveys is great to get the responses from the team members. You can then quickly see what options are most popular and why they are most popular, leading to the best final decision.
Nachteile: Participants do not put as much effort into it sometimes because it is anonymous. It is easy to just select any options without fully reading everything, which happens to be the case sometimes.
Bewertet am 9.1.2020
Legacy Toluna Customer to QuickSurveys
Vorteile: QuickSurveys is a more functional survey tool than other affordable / free options available in the market (question types, quotas, etc.). The ability to download results to SPSS and Excel are vital for our research team and that functionality is also available in QuickSurveys, however the dashboard interface is also easy to reference in the site.
Nachteile: I am not sure I have a least favorite option, however I haven't personally launched a survey from QuickSurveys as we have used it for a historical Toluna custom tracker and have had the Toluna team handle the launching and quota fuctionality through them with a typical SOW. Therefore I can't comment on the credit system or the ease of final launch of the survey.
Bewertet am 8.1.2020
Kommentare: Needed to understand what motivates pet owners to choose certain products
Vorteile: Super easy to set up, a lot of good options for survey questions
Nachteile: I don't have any complaints about the software - it allowed my team to incorporate everything we needed to into the survey.
Bewertet am 6.11.2018
A good base idea but needs some work
Vorteile: It is easy to program questions and the reporting has good features.
Nachteile: The platform is very slow and freezes. There seems to be a lack of panel availability and it is inconsistent over time.
Antwort des Softwareanbieters
von Toluna an 20.11.2018
We appreciate your feedback. We are happy to hear that you find the programming and reporting capabilities of the platform to be intuitive and easy to use.
As for the sampling component, when we are not feasible to fulfill narrow targets, or very low incidence respondent segments with Toluna's panel, we are able to link your study to other respondent providers and achieve the specific respondent targeting goal. The more complex the target, the longer this can take. As our own panel is continuously growing (global membership of 21 million as of this writing), we expect feasibility to increase and days in field to decrease. We are happy to report that most general population surveys field very quickly, typically within 8 hours in most markets.
Thank you again for your partnership and please reach out to your sales rep to further discuss how we can serve you in the future.
Bewertet am 1.11.2019
Great value, but somewhat limited functionality
Kommentare: The team was great and the tool was effective with great value for money, but there are some limitations when you get to even moderately complex survey needs (e.g. monadic concept tests, multiple sample cells)
Vorteile: Speed of sample collection and general ease of use
Nachteile: Not offering least fill and difficulty in comparing results for monadic concept tests
Bewertet am 20.12.2019
Great for quick questions, not for more complex surveys
Kommentare: Overall, mostly positive (the team is A+) but my concerns about panel integrity and the cost of screening out 80% of participants adds cost.
Vorteile: Speed of responses from panel - within hours or days.
I'm worried quite frankly on the participants - a lot of seniors are in the panel and dominate early responses so I had to cut them from participating in a recent survey. In open ends, there are some folks clearly only in the study for the points/rewards or whatever the participation award.
As stated earlier, this is not for complex surveys where you need good cross tabs (finding errors in the way you calculate the results of cross tabs meant I had to redo all the math).
The back end work is exhausting as well due to all the self service work you have to do on the platform.
Antwort des Softwareanbieters
von Toluna an 30.12.2019
Thank you so much for your valuable feedback! At Toluna, we have a team dedicated to panel health for continual growth and quality assurance. In addition, our panel members double opt-in to join the Toluna Community of Influencers. To assist with a lower percentage of seniors participating in your studies, you can adjust your quotas on the target page, which will balance the ages spread. We'd be happy to provide additional Toluna Analytics training. Please reach out to our Customer Success team at your convenience.
Bewertet am 22.10.2019
Quick, consistent and accurate
Kommentare: I used quick surveys to send to customers after a purchase to ensure customer satisfaction and it works cvery well for me
Vorteile: Very easy user interface. Fluid page design allows responders to accurately input data and move to the next question with ease.
Nachteile: Once in awhile the screening algorithms will automatically disqualify users for particular surveys and respond with error message.
Bewertet am 15.12.2019
Great survey distribution option with nice features
Kommentare: My overall experience with QuickSurveys is that it is an intuitive and easy way to create and distribute surveys to your population of interest.
Vorteile: What I like most about QuickSurveys is that it is designed such that all survey creation and distribution is incredibly intuitive and there is no real learning curve. This allows it to be easily spread amongst a team such that it doesn't take every individual a long time too learn how to use it.
Nachteile: The only real con I can think of is that in terms of survey analysis it may lack some power that more sophisticated statistical softwares have, but that being said, I don't know if it is fair to expect that out of a survey platform.
Bewertet am 22.1.2020
Kommentare: Have had a great experience getting survey responses very quickly. Lots of targeting and screening options help get accurate results. Appreciate the effort of the team who supports!
Vorteile: It is easy to use, intuitive and comprehensive with a lot of features.
Nachteile: Nothing so far - i have had a good experience
Bewertet am 7.1.2020
Blogger Surveys for Awards
Kommentare: The benefit is being able to correspond reward types alongside what my viewers want.
Vorteile: QuickSurveys is easy to use. You can create surveys for social media and mobile devices. It is also free to signup. There are also a number of ways you can customize the survey experience.
Nachteile: I do not have any negative commentary for it. Besides the fact that I wish I new it existed some time ago.
Bewertet am 17.1.2019
Kommentare: Overall it's been pretty good. A few team members experienced a few issues with under-qualified project managers, but overall, I've been quite happy.
Vorteile: QuickSurveys are great for quick turn projects. The account/project team does a great job handling any concerns, so that I don't have to spend time programming or trouble shooting.
Nachteile: It would be helpful to have a few other visualization options for data - often times I screen shot the analytics page, because the PowerPoint output looks less clean. For instance, combining responses from different questions to create one word cloud would be helpful. "Filtering" is the one feature that could be improved upon. It's definitely functional, but for some reason, not the most intuitive the first time you go about it. Clearing filters within the charts and tables can be handy, but it would be nice if there was also a "clear filters" button in the tool bar where the original filter funnel sits.
Bewertet am 21.9.2019
Kommentare: its a company that have lots of surveys, with different salaries to go along with lots of surveys
Vorteile: The company has lots of surveys you can do and products to test to get paid for the testing................
Nachteile: Sometimes the pay was low for some surveys. or no pay at all and sometimes no surveys................
Bewertet am 22.5.2019
Fast and Efficient Process to Garner Great Results
Vorteile: The platform interface was visually appealing and had great graphics that could be dropped into decks with ease. Too, it was intuitive. The best part though has to be customer service. I did not wait more than 2 hours at any point during this process, not for getting survey details, cost, optimization and more.
Nachteile: There is room to add in a key or methodology to provide context for individuals who are looking at survey results but were not close to setting it up/understanding the ask.
Bewertet am 22.5.2019
Vorteile: While I was not the actual user of the software, I was pleased by the appearance and functionality of the survey. I especially like the online reporting tool.
Nachteile: I wish there were a few more choices for question types and appearance of questions.
Bewertet am 24.9.2019
Quick Surveys Review
Kommentare: Overall, the company and the software met and exceeded our needs/expectations.
Vorteile: I've had the opportunity to work with Toluna a few times over the past years and it's always been a pleasure. The Quick Surveys platform is easy to use the the value for the money is terrific!
Nachteile: Sometimes we are looking for a more complicated survey functionality and we have had to do some creative work-arounds.
Bewertet am 19.7.2019
Good but could improve
Kommentare: Positive. I get what I need from it
Vorteile: It is very cost effective and I also get the results on time.
Nachteile: Some of the functionalities are not intuitive. For e.g the And versus Or usage in filtering. I always need help from someone in the team.
Bewertet am 16.8.2019
Kommentare: It has been a straight forward process
Fairly easy to navigate
strong customer service
Good ability to survey panels
Nachteile: Some times it can be a little buggy when trying to extract certain data points
Bewertet am 23.4.2019
Great customer service
Kommentare: ease of use and customer service
Vorteile: As good as full service suppliers but super affordable and great customer service.
Nachteile: not applicable. all great. not sure why its making me fill out more words here. very satisfied.
Bewertet am 5.6.2019
Vorteile: I like the simplicity of the tool, and how all of the questions are simply laid out for you in the test link. I also appreciate how you can apply Top Box reporting to the all of the questions simultaneously, as well as remove certain columns / subpopulations across the report at once.
There are a few key functions that are not available in reporting. The main one is the ability to look at Top Box reporting without having to filter out a number of rows to see all of the statements next to one another.
The tool also doesn't allow you to view various Top Boxes at the same time (for ex. you cannot see T2B and T3B at once.) Also, without training, the tool is not very intuitive to use.
Bewertet am 9.7.2019
Vorteile: It fits the niche for when you need quick insights without the cost and time of doing a full market research project. Reasonable functionality for the price, and good customer service. fast and inexpensive.
Nachteile: no real complaints. It would be nice to get fancier ways to package the output data, but that is more a nice to have.
Bewertet am 7.6.2019
Kommentare: Customer service was fantastic! Rep was great to work with. We were trying to understand which artwork and items were preferred by Costco members. The data helped direct the customer and give them more assurance with their choice.
Vorteile: I really liked the user interface as results were coming in. The pie charts were easy to use and interact with. I was addicted to refreshing the software to get results!
Nachteile: After the survey was completed, the user interface was a little less intuitive. For my study, a keeping the same pie chart format for all questions would have been a great value add. Exporting data to excel was easy to make my own, but it would be great to have more prepopulated chart options.
Bewertet am 5.6.2019
toluna quick surveys review
Kommentare: It's great - great tool, great people, huge help on our business!!
Vorteile: LOVE how easy it is to quickly get a quant read on business questions.
Nachteile: There are a lot of nuances in the QRE set up and analysis that are not super intuitive / I always need help with. I'm running some complex stuff with lots of segmentations so I'm probably the toughest case.
Bewertet am 25.3.2019
Certainly a far better tool for Feedback & Surveys
Kommentare: Ditto to the QuickSurveys, this tool helping our company in improving the quality of our services with instant feedback and rich analytics post survey which is really a must have kind of business tool for every online and even offline business. Plus, you can even embed the survey in websites or share the link of the survey in your support tickets.
Vorteile: Believe it or not but QuickSurveys has almost all the options you need to conduct a short/long survey or seek valuable feedback from your customers and client. Certainly, it has more options than the Google Forms or another such tool available online for the very same purpose. The another advantage of QuickSurveys is that you can embed the survey or share the link of the survey in your support tickets.
Nachteile: Till so far our team has not found anything disappointing as such but yes, they should work on pricing component.
Bewertet am 31.10.2019
Vorteile: The analytics dashboard is immediate and easy to use.
Nachteile: The data exports are bulky and hard to organize.
Bewertet am 8.1.2019
Largest doesn't always mean the best
Kommentare: Solid tool for the money paid, but best for simple surveys
Vorteile: Great reporting tools that allow easy sharing. Overall it's a strong solution, but struggles with more complicated surveys
Nachteile: Struggles with more complicated surveys; difficulty with tabbed questionnaires