Smartsheet Erfahrungen

Kundenservices antwortet nicht

Kommentare: Kundenservice reagiert nicht.

Vorteile:

Projektmanagement, Möglichkeit der Organisation im Team

Nachteile:

Kundenservice reagiert nicht mehr. Wir haben bezahlt und Smartsheet hat einen falschen Account freigeschaltet. Wir haben darum gebeten, unseren alten Teamaccount wieder freizuschalten. Dafür haben wir auch die Account ID an Smartsheet übermittelt. Leider reagiert Smartsheet darauf nicht. Also bezahlen wir derzeit für einen Account, den wir weder benötigen noch nutzen.

Sehr hilfreiche Software (sehr gut zu empfehlen)

Kommentare: Sehr gute Software (Es ist sehr gut zu empfehlen)

Vorteile:

mir hat alles gefallen, besonders die Nutzung davon war richtig easy und flexibel

Nachteile:

Es benötigt etwa Zeit für die Einarbeitung, damit man damit tief arbeiten kann

Orakel

Kommentare: Würd ich mir nicht kaufen

Vorteile:

Ja war sie mir hat die Software gar nicht gefallen...

Nachteile:

Bedienung gefällt mir gar nicht für ältere Menschen nicht geeignet...

smart sheet tool was very user friendly tool we can easy handle

Kommentare: Over all I had very good experience where I can create and handle project time lines and handle actions and progress of the project in one tool

Vorteile:

In smart sheet mostly I like the workflows where I can create alerts to manage my actions without manual effort

Nachteile:

While creating new workspace from another workspace the references are referring to the old one where we need to change manually

My Experience With Smartsheet

Kommentare: We have had an easy time managing and planning projects and tasks thanks to Smartsheet.

Vorteile:

Handling business projects and tasks has been easy thanks to Smartsheet. It is not only well equipped but also cost friendly customization is easy.

Nachteile:

All the features are great - zero problems.

Discount Monday.com option.

Kommentare: I used this for about a week trying to get the setup organized and operational for use. I found Monday part way through, and it was much easier to use. I felt like the cost a little cheaper but there's a reason why.

Vorteile:

Had the same functionality of Monday.Com but I didn't like it as much.

Nachteile:

Functionally it didn't work as well as Monday.com and it didn't have the connections from what i could tell.

Smartsheet: The Powerful Approach for Expense Management

Kommentare: Smartsheet is impressive, and it brings a focused option in managing all projects and expenses.
Besides, Smartsheet has accumulative approach in coordinating different operational needs.

Vorteile:

Smartsheet has proper project management solutions, and it saves on costs that businesses run.Further, Smartsheet helps organize costs and estimates, and this resolves the issue of overspending.

Nachteile:

Smartsheet is collective in managing the issue of overspending, and no dislike encountered so far.

Hello to Collaboration, Goodbye Repetition.

Kommentare: I am so happy to have discovered Smartsheet. This is what I have needed for a long time especially dealing with a lot of work that needs collaboration. Communication has been far better since I started working with Smartsheet and everything is documented.

Vorteile:

I like the ease of collaboration for users and the automations that can be used. I find that I can do more with Smartsheet than with MS Excel.

Nachteile:

The difficulty of some formula, but I can go to Help or the AI feature and easily explain what I need to be done and get the formula from it.

smartsheet personal review

Kommentare: Smartsheet is like a supercharged spreadsheet designed for teamwork and project management, offering flexibility, collaboration tools, and automation to help teams work more efficiently.

Vorteile:

Easy to use, especially for those familiar with Excel. Versatile with various views (Grid, Gantt, Card, etc.). Strong collaboration and automation features.

Nachteile:

Some features might require a learning curve. It’s a paid tool, with different pricing tiers depending on the features.

Reasonably Smart Sheets

Kommentare: Positive on the whole, almost entirely down to the functionality of the product. I've self-taught and used forums/Youtube to learn how to do more complex builds, and managed to create a really effective ecosystem of sheets, reports and dashboards with no training. Value seems ok, ultimately you might find your bill gets quite hot if onboarding more and more users.

Vorteile:

Modular, customisable, fairly rapidly evolving platform. Familiar UI with many common features to Excel / MS products, so very easy to pick up and eventually master. Smartsheet is a bit lego-ish in that you can build more or less anything you want with a mid-level subscription. The user-populated forums are a really good resource, you'll find plenty of potential and actual answers by simply searching for what you're trying to achieve/fix. Free users able to collaborate with sheets/reports/dashboards without an account (although not without headaches - see below), which allows for effective collaboration on projects.

Nachteile:

Customer support is hit and (mainly) miss. Getting timely answers to account questions is not a reliable process and effective account management seems to be a service Smartsheet would rather upsell than provide as a standard offering. Some basic functionality is missing, as verified by a few searches on user forums. That said, Smartsheet do roll out updates fairly regularly which can hit the spot, depending on what you're hoping for. Being able to share with non-account holder colleagues as 'free users' has been great, albeit the onboarding process can be clunky and confusion prevails with Smartsheet encouraging all new users to request a paid account through the main admin, or creating a free trial account, which then needs downsizing to a 'free user'. This part could be much, much more transparent. Data security. Smartsheet is particularly shifty about where it stores data, and we never managed to get assurances that all our data could or would be stored in the EU, which is a fundamental requirement.

One best tool where the workflow made my work very for quick updates

Kommentare: I had very good experience using smart where I can track progress of the project in one tool

Vorteile:

The best thing was the customisation of dashboards and defaults templates that saves lot of time

Nachteile:

The sheet references where I need to change manually

Best tool for project management where i can manage very easily

Kommentare: Over all I had a good experience in using smartsheet where I can manage my project with proper action items

Vorteile:

Templates were most helpful for creating instantly new workspace

Nachteile:

References are the one where it refer old sheets

Great Organization Tool

Kommentare: I will keep using it as an organization tool to better communicate my needs and accomplishments with other communications teams.

Vorteile:

We can plan accordingly with other teams and see their scheduled content ahead of time.

Nachteile:

Sometimes it is difficult to label projects and differentiate which ones need to be public to other teams versus just our team.

Smartsheet is a great Project Scheduling tool, and so much more

Kommentare: I love Smartsheet! It has become an indispensable tool in organizing and visualizing the work we do everyday!

Vorteile:

Smartsheet is much easier to use for Project Managemen than the classic Microsoft Project software I was originally trained on. It allows people to manage work with the intelligence of a project scheduling tool, but with an easy to understand and use spreadsheet interface. Since Smartsheet is a cloud product, each Smartsheet is available from any computer by just logging into the website, or even from their mobile app. Another great Project Management benefits is that the Project Manager can share a Smartsheet with their whole team to collaborate together. We also use the Smartsheet for Jira Connector which allows us to sync information back and forth between the two systems. Jira can be complicated to navigate, and the dashboarding can be really frustrating. This connector allows us to keep track of individual tickets associated with a project, and even lets us import massive data sets for analysis. Finally, we have ended up using Smartsheet as a dashboarding tool. It's actually surprisingly good as a Business Intelligence visualization tool for keeping track of our projects, and for displaying Jira dashboarding.

Nachteile:

Like any software there are small quirks I'd like to see changed, or hotkeys added, but overall I'm impressed with the constant cadence of feature updates and enhancements.

Awesome software

Kommentare: I love Smarsheet because it made my work easier. Now I can have collaboration from my entire company and get fast results.

Vorteile:

-easy to use and costumize -more than one user can modify simultaneously -you can add your company's logo -you can set group and individual reminders - Cell history, which can tell who and when it was modified. -different views: calendar, grid, card, and Gantt

Nachteile:

- not all reminders can be set with time to remind - can't add a conditional formatting based on time - if your Smartsheet is big, formulas added can take forever to update the information, so you need to refresh it all times, even if you change settings to save automatically.

"Smartsheet: A Smarter Way to Manage Your Projects"

Kommentare: My overall experience with Smartsheet has been great. It has allowed us to streamline our project management process, enabling us to better track progress, assign tasks, and manage resources. We have realized several benefits from using Smartsheet, including improved communication, better visibility into project progress and status, and improved collaboration between team members. Additionally, Smartsheet has allowed us to automate some of our project management tasks, saving us time and effort. All in all, Smartsheet has been a great tool that has helped us improve the way we manage our projects.

Vorteile:

I like Smartsheet for its ability to streamline and manage projects. The product is easy to use and has a lot of features that make it impactful. I particularly like the powerful automation and collaboration features that enable me to easily manage, assign, and track tasks. The project timelines are also great, as they help me to visualize progress and ensure deadlines are met. Integration with existing business processes was also easy, and I was able to set up and get started quickly. Overall I'm very pleased with Smartsheet and would highly recommend it.

Nachteile:

One con of Smartsheet is that it can be difficult to use for complex projects or tasks, as the user interface is not as intuitive as other project management tools. Additionally, its integration with other tools and systems can be difficult and time-consuming. Some features could be improved, such as customizing views and adding more automation.

There is no better chart manager than Smartsheet

Kommentare: Smartsheet helps me keep track of and prioritize my work throughout the day. It's a breeze compared to other applications I've used. The UI is straightforward and simple to use, making it a breeze to pick up and run with. The help desk staff is available at all hours.

Vorteile:

Smartsheet is an excellent program for managing both individual projects and entire portfolios. I appreciate how simple it is to deploy and organize. It's convenient because we can oversee all of our work whenever we choose. New assignments can be made and distributed to coworkers with minimal effort.

Nachteile:

The learning curve for this program is steep, so it's best to have some background knowledge before diving in. We need the license to include training materials so that we may save money by not hiring an outside company to teach our new hires the ropes.

Smartsheet streamlines our project processes

Kommentare: Smartsheet has simplified our team's ability to collaborate by allowing us to easily share and trade spreadsheets and datasheets. The data can only be seen and changed by authorized users.

Vorteile:

The software provides an intuitive user interface and a wide variety of tools for data visualization and management, including dashboards, grantt charts, and data suttles. What I like best about Smartsheet is how it helps us streamline our project operations, especially while working on a particularly difficult or complex endeavor.

Nachteile:

Microsoft Excel's formula functions differ from those in other spreadsheet programs, which might be confusing to beginners. When several, sophisticated formulas are included in the data sheet, its storage capacity is quickly exhausted. The sheet needs to be refreshed regularly to ensure that the data is displayed accurately.

Smartsheet - Functionality and Communities make this an indispensable application

Kommentare: Overall, my experience with Smartsheet has been wonderful. The extremely active Community has made all the difference in the world, answering questions within an hour or two. The staff are also active in the Community and you can see their passion for the application and truly helping their customers. Smartsheet is highly worth the investment.

Vorteile:

Smartsheet has so much going for it. It truly fits the new technological world that we live in by providing more than just the basics. Being a cloud-based application (SaaS), and compatible with mobile devices, makes it more functional across the board. It mostly touts itself as a project management tool, which is very true. Most project managers utilize certain applications that require the project to be saved down to a file, which is not easily shareable. Smartsheet can handle the same project management tools and live in cyberspace that can be utilized by numerous people, which different levels of access (viewing, editing, administering) and different views (tasks, gantt, kanban, etc.), and allow people to make comments, add attachments, and more. The most use I have made of Smartsheet within my organization is using it like a spreadsheet. I'm able to have numerous sheets for different departments where they have access to only their own sheets and update only what they need to update. Then I can create a new sheet that combines information from all of the sheets that will auto-update from the original sheets. I can also create reports and dashboards (with charts, metrics, etc.) based on information from all the different sheets. It's quite functional and utilizes much of the same fundamental logic that Excel provides. The Smartsheet website has an extremely detailed (and searchable) Help section and very active Community. Even includes videos to help guide!

Nachteile:

Smartsheet does have some limitations. Most specifically, it isn't Excel and it isn't Project, so users shouldn't expect it to do everything those applications can do. However, there are times when it seems obvious that a particular functionality should be included that isn't. With that said, Smartsheet does a great job of listening to the Community and is constantly improving the application with enhancements to help the Community with its most voted on requests. Another thing that is frustrating is when an error pops up. More often than not, the error is written in a way that doesn't tell the user how to fix the error. Again, when this happens, I just reach out to the Community and get the answers I need.

Collaboration made easy

Kommentare: Smartsheet saves us time and makes it easier to collaborate and share updates across all of our projects. We appreciate the constant improvements and the walk through introduction when bigger changes are rolled out.

Vorteile:

Smartsheet has been a lifesaver for group collaboration. My team runs multiple projects simultaneously, and the scopes of these projects are constantly changing. Smartsheet allows for the team to update their pieces of the puzzle and send alerts about changes in one environment. We've actually replaced endless back and forth emails with the comments function in the comment section so that all pertinent information about an issue exists in the platform itself for easy reference. We can track our gantt chart, program data, and group communications in one place. I= We're also utilizing Smartsheet for people outside of our organization. Smartsheet allows us to select the type of visibility that clients have to data (through settings or via dashboards) so we can control the story that we're sharing with our clients. This has been a big time saver as it eliminates the need for extra reporting on data that is already avilailable online. Our clients have shared positive feedback about Smartsheet forms which we've been using to collect survey data and for event registration. The forms have allowed us to cancel our account for SurveyMonkey (which we used for several years previous to Smartsheet).

Nachteile:

The main pain point I have with Smartsheet is the fact that not all of my favorite Excel formulas work in Smartsheet. The formulas also don't always work the same way as they do in Excel so there's a bit of a learning curve. Smartsheet needs to allow a Time function. We use Smartsheet to register individuals for events, and right now we're having to program Time as a text. This means we can't use formulas to change times based on Timezones. I also still miss when the recent sheets appeared as tabs at the top of the webpage. The new recent tabs menu works well, but I found the tab view easier to navigate.

Quick points

Vorteile:

·Being able to share a spreadsheet with other users in real-time. · Like that users can complete a form to populate a spreadsheet to include uploading documents and that update requests could be sent to that user if a correction needs to be made or additional info is needed. The user then make the change(s) to the cell requested.

Nachteile:

·Recently a change was made whereas a non-licensed user can no longer send update requests. We use Smartsheet to have student teachers complete some info pursuant to state law. When the student makes an error, we used to send an update request to have them correct a cell. Now only a licensed user can send those notifications, so we most likely will utilize regular emails for these changes or not use Smartsheet for this work. ·As of Monday (9.30.19), how the system used "comments" changed from a pop-up box that let you enter into a field, save that info and now click anywhere and that pop-up box disappeared. Now it opens "Conversations" which now blocks the right side of the spreadsheet and you must now click on the X to close it out. It also holds all of the comments made to the entire sheet which is more info that I need. Typically if a comment is added to a row, I just click on the comment bubble to that row instead of viewing all of the comments to the sheet. ·When an update request is sent and the person makes the correction, this information is not clearly discernible when viewing the sheet. Turning on notifications turns on too many notifications so this was not an option. The workaround is, I add a "note sent"column that I check when an update request is sent. I then review the sheet and look for rows that have "note sent" checked and now no longer have the pending update icon to look for corrections. ·Need better form controls (field limits, date fields, etc.).

Fantastic tool that is growing quickly!

Kommentare: I'm a huge fan of Smartsheet. I would highly recommend their annual conference - ENGAGE. It's a great mix of presentations of use cases, tutorials, hands on workshops, networking, and a glimpse into their roadmap. With Smartsheet, we've saved time on existing processes and been able to build out new processes we weren't able to streamline/automate before Smartsheet. It also is so helpful with managing data integrity and auditing when/how things are edited. We also use it quite a bit to collaborate externally - that alone has made Smartsheet worth it.

Vorteile:

There's a lot to like about Smartsheet. You can get simple business processes converted quickly. The automation 'designer' is so easy to use and it's quite intuitive. Permissions are easy to manage without feeling overwhelming. Their training center is one of the best I've seen. Our Account Team is also phenomenal. I can't say enough about them. They never make me feel like they don't have time to talk use cases, strategies, or even one off questions. They roll out new functionality often enough to add value but not so often that you can't keep up. Smartsheet also really values their customer's feedback - highly recommend their EAP.

Nachteile:

Smartsheet is great in so many ways but there are some functionality missing that would make a massive difference in the amount of processes I could move to Smartsheet - cascading dropdowns, setting a field's value with automation, setting a form field's value based on another field or formula, editing an existing item via a form (not an update request), extract time stamping from cell history to be able to report on it. I would also like to see more consistency in the functionality across different apps within the platform. Overall, I'm able to find workarounds to most of the functionality wish list and with their ability to turn out new features often throughout the year, I don't consider these as deal breakers. My other pain point (though it's also helpful in some ways, especially for small businesses) is how tiered the features are - meaning that you do have to purchase premium apps/add ons to leverage the full power of Smartsheet. That gives a lot of flexibility in how you want to scale but is also a bit of a pain as an end user, making the case for purchasing the add ons that will help my processes even more.

A powerful tool for rapid, automated, information sharing without jeopardizing privacy

Kommentare: I have used SmartSheet for a number of years with different project teams and different applications. The software is incredibly versatile and lends itself to every imaginable aspect of the projects, from planning and scheduling meetings to tracking and and documenting closeout requirements. The automation options along with the display variations and the accessibility via multiple device types and input devised provide meaningful, clear and up-to-date information to a large variety of people with equally varied technological backgrounds and communication styles. During the work day, my SmartSheet portal is always open!

Vorteile:

SmartSheet provides an easy and efficient means of sharing information in a spreadsheet style format with web-forms that are readily accessible and editable from portable devices. The information from these web-forms can be set to auto-populate on the parent-sheet where the information becomes accessible to all authorized users at the click of the "update" button. For example, during the COVID-19 pandemic, a employee health status sign in sheet was created on short notice and sent out to all relevant parties via email as well as by posting a QR code at the job sites which all workers can scan with their mobile devices and fill in the form on line. The relevant information gets forwarded to main sheet accessible at the main office (nearly) instantaneously. The display options of the sheets are numerous and varied, very useful for different circumstances and audiences.

Nachteile:

The functionality is quite similar to that of an Excel spreadsheet, but my recurring stumbling block is that there ARE some differences. That being said, SmartSheet does a wonderful job of expanding the function library constantly, which makes it an ongoing task to stay up-to-date with what is new and possible (this is both a Pro and a Con since the library is so very dynamic)

Smartsheet 2 Year Review

Kommentare: Overall this has been a great program to use. With constrained budgets to work with, this offers tremendous bang for the buck. It is not very difficult for savvy users to become highly proficient with this product and develop organic business solutions.

Vorteile:

This product has revolutionized the way I manage my team. I am able to use Smartsheet to track many different projects and annual work goals for my team. My staff appreciate the increased autonomy Smartsheet has brought to us. Their goals and metrics are clear and they feel more ownership over their work. Other teams have started to use Smartsheet for their own business purposes and this is making its way through the organization.

Nachteile:

Some of the drawbacks about Smartsheet that makes it hard for our Data and Development Analysts to implement include the inability to paste a large number of rows into a grid. Our IT requirements also include having a test and development environment for the analysts to use and Smartsheet doesn't seem to have this. As a supervisor I would also appreciate it if the dashboard charts could be a little more Smart and pull data more dynamically from the source grids without me having to make manual adjustments. My colleagues would also like to see more ability to schedule blocks of time with the calendar integration like we do with Google Calendar. There is a workaround for this, but it isn't palatable for everyone.

We ensure the preparation of workflow charts accurately with high flexibility in follow-up.

Kommentare: Smartsheet has simplified the concept of project management for our team members, and everyone is interacting with the work programs that Smartsheet can collaborate on. We have benefited greatly from the automation that keeps all histories constantly updated. With Smartsheet, workflow was accurately prepared and tracked, and we were able to quickly discover troubled tasks and find solutions to them.

Vorteile:

I like in Smartsheet the ease that it gives us when setting work schedules, and also the automatic update of the start and end dates of activities, and it is equipped with several views, enabling you to get a distinct view of the work programs. Through the project dashboard, Smartsheet enables you to know all the information you need and also enables each member of the team to know the tasks to be followed up and when they will be closed. Smartsheet provides many collaborative features that enable all team members to share updates, and also send notifications to team members that show what tasks have been modified and who is responsible for them. One of the features of Smartsheet is also to prepare forms and send them easily to a specific team member or from outside the team, requesting specific data and information, and the ease of receiving a response to them and including them within the project updates. I value the means of communication that keeps all team members in constant contact, saves them a lot of time, and ensures that all tasks are kept under constant supervision. With Smartsheet, we ensure that all project events are archived, in addition to the attachments that were included by team members during updates, and it is also distinguished that we can return to them at any time to make sure of any information we need.

Nachteile:

Smartsheet is a very intuitive tool and all the tools are clear and easy to use, and I didn't find any dislikes with it. As for the mobile application, it needs more improvements to be able to perform more functions with it.