Über Smartsheet

Smartsheet ist eine Plattform für die Ausführung von Online-Arbeiten, mit der Unternehmen jeder Größe ihre Arbeit planen, verwalten, automatisieren und Berichte erstellen können.

Erfahre mehr über Smartsheet

Vorteile:

Dashboards can be a nice way to have an overview with links to different sheets if you have a project with several documents, and are willing to spend the extra time and money to set it up.

Nachteile:

It's also sometimes difficult to tell where user error plays a role in mathematic mistakes. I'd like to see more effort put into these areas.

Bewertungen zu Smartsheet

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
4,3
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,3

Weiterempfehlungsquote

8,4/10

Smartsheet hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 2.288 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (2.288)

Angela B.
Redakteurin in Deutschland
Eventservice, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Kundenservices antwortet nicht

1 vor 7 Monaten

Kommentare: Kundenservice reagiert nicht.

Vorteile:

Projektmanagement, Möglichkeit der Organisation im Team

Nachteile:

Kundenservice reagiert nicht mehr. Wir haben bezahlt und Smartsheet hat einen falschen Account freigeschaltet. Wir haben darum gebeten, unseren alten Teamaccount wieder freizuschalten. Dafür haben wir auch die Account ID an Smartsheet übermittelt. Leider reagiert Smartsheet darauf nicht. Also bezahlen wir derzeit für einen Account, den wir weder benötigen noch nutzen.

In Betracht gezogene Alternativen: Google Workspace

Gründe für den Wechsel zu Smartsheet: Smartsheet wurde uns von einem Kooperationspartner empfohlen.

Mohamed E.
Mohamed E.
Compliance Analyst in Ägypten
Verifizierter Nutzer auf LinkedIn
Bankwesen, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The best workflow Automated tool

5 vor 6 Monaten

Kommentare: Overall experience with smartsheet is amazing it saves alot of time for me and my team as now there are specific users responsible for submitting sales tickets for new vendors and once they make it an automated mail send to the reviewers for reviewing and once they finish it another automated mail send to the Manager for approval and after final approval there's mail sent to all partners in the ticket having the approval of this request or rejection and reason of approval or rejection, all of this is done automatically with recorded workflow which is amazing tool

Vorteile:

The amazing features in smart sheet are many but we can say that automated mails for specific un completed tasks and the workflow for creating automatic mails send to specific users that tasks had assigned to them automatically is fantastic, as no need to see the new tasks and assign it manually, once the ticket created it will be assigned by default according to the workflow ro the specified mentioned users

Nachteile:

I consider Smart sheet one of the best tools in last 2 years which related to ticketing and analytical purposes however if the data in the sheet increased this may lead to hanging and taking too much time in reloading however it needs high internet connection speed for stability and good performance

In Betracht gezogene Alternativen: Google Analytics 360 und Excel Analyzer

Gründe für den Wechsel zu Smartsheet: Smartsheet having good cost and can be integrated to company software beside the customer support of smartsheet if there's any sudden issue and finally smartsheet having some features like work flow and automation process which showed easily in the interface and not complicated so any of the team can start doing his own workflow process

Brandon B.
Consultant in USA
Finanzdienstleistungen, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Smartsheet is an easy, cloud-based solution to managing your company

5 vor 3 Wochen Neu

Kommentare: I was impressed with Smartsheet since the first time I was introduced. It made tracking progress very easy. Our team had no problem getting up to speed very quickly.

Vorteile:

Since it is cloud-based, it's extremely easy to allow the team to see everything in real time. There are no excuses anymore for team members who say they don't know what is going on.

Nachteile:

I know what the software is intended to do, so I can't say I like something least. Of course, there is a cost to it, but it's reasonable for what you get.

In Betracht gezogene Alternativen: Lucidchart und Microsoft Excel

Gründe für den Wechsel zu Smartsheet: Smartsheet was designed to do what I want--project management. Other offerings are designed to do other things.

Verifizierter Rezensent
Product Owner in Australien
Verifizierter Nutzer auf LinkedIn
Computer-Software, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Smartsheet, a project management tool!

3 vor 3 Wochen Neu

Kommentare: Overall, Smartsheet was a good option while overall project tracking and management. It helps us to manage the budget and keep records of expenses. It also assisted in KPIs management for the teams.

Vorteile:

It is easy to manage the timeline, milestone tracking, budget and expense tracking. When it comes to reporting, it is way more classy than any other tool in the market. We can select and show data from different sheets to represent. Smartsheet help different teams collaborate, manage, and report on the project(s) in real-time.

Nachteile:

While creating tasks, it is not that interactive like other competitors in the market. Not that much friendly to manage and track tasks and bugs.

In Betracht gezogene Alternativen: monday.com

Gründe für den Wechsel zu Smartsheet: Because we needed something through which we can manage and track different aspects of our software project in one platform. As compared with Monday.com (back in 2016), we found smartsheet more suitable for our projects.

Verifizierter Rezensent
Project Manager in USA
Verifizierter Nutzer auf LinkedIn
Bankwesen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Flexible tool for many needs

5 vor 4 Monaten

Kommentare: We used smartsheet for two main purposes, one was creating and sharing project schedules and assigning task owners. The other was sharing out content for review and proofing. It is easy to store documents on a task and have comments back and forth.

Vorteile:

Smartsheet is very flexible and can be used for a variety of needs. It is what it says - a spreadsheet on steroids with several additional capabilities you won't find in Excel or Google Sheets. The Gantt chart for scheduling is great for visualizing and sharing milestones with teams.

Nachteile:

The adoption can be hard for new users. There are so many features that it can be overwhelming for the "casual" user.

In Betracht gezogene Alternativen: Google Sheets und Microsoft Excel

Gründe für den Wechsel zu Smartsheet: The additional capabilities for attaching documents, tagging owners, and creating Gantt charts was a key differentiator.

Abhiraj J.
Senior Data Analyst in Indien
Verbraucherdienste, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Amazing product

4 vor 2 Monaten Neu

Vorteile:

Smartsheet is very easy to set up, deploy and use. It can be used for different processes, departments. Most liked feature is the automations and reports.

Nachteile:

There is still lot of scope for improvement as compared to some features in spreadsheets.

In Betracht gezogene Alternativen: Salesforce Sales Cloud und monday.com

Zuvor genutzte Software: Google Sheets

Kay F.
Sr. Marketing Manager in USA
Unterhaltung, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy to use, measurable productivity increase

4 vor 2 Monaten Neu

Kommentare: Has been overall a big win for productivity on our team. It's not overly complicated software but makes multi-channel projects much easier to manage across departments.

Vorteile:

Outside stakeholder sharing opportunities though invite views has made collaboration much, much easier with clients. The format works for non-technical staff, which is made onboarding less no so painful. The add-ons and functions look simple but are well thought out and make general workflow much easier then folder sharing + spread sheets.

Nachteile:

Would like there to be tab option like inside a traditional excel document to better manage complex project pieces in one place as oppose to switching between files. There should also be an option to view share particular views and pull parent-child data from other sheets (a la Trackvia).

In Betracht gezogene Alternativen: TrackVia

Gründe für den Wechsel zu Smartsheet: Smartsheet was more economical.

Verifizierter Rezensent
System Engineer in USA
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Smartsheet simplifies list and data management

5 vor 4 Wochen Neu

Kommentare: Over the course of three years, I used SmartSheet to manage a project team, including recording tasks. Pleased with the results, I successfully convinced the company's management to switch from their present system to this one. Definitely a useful tool.

Vorteile:

Using this software has made it much easier to send out forms. It is extremely well integrated with Google Docs, which makes it possible to collect data in a time-saving manner. This program appeals to me mostly because of the wide range of options it provides. Because it's web-based and shareable, no additional software has to be downloaded or installed.

Nachteile:

There isn't much negative to say about this situation. Excel-like capabilities that I'm accustomed to are lacking. Mostly auto-populate, with a few bars and formulae thrown in for fun. Rather than replacing spreadsheets, computations, and Pivot tables, this is more of an information-sharing and project management tool.

Verifizierter Rezensent
Digital Marketing Manager in USA
Verifizierter Nutzer auf LinkedIn
Bekleidung & Mode, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Highly effective in streamlining and managing tasks

4 vor 2 Wochen Neu

Kommentare: Smartsheet are used to help with product launches. We use Smartsheet to keep track of the different teams engaged in the product launch process and the current status of each item. It helps us stay on track and keep our heads down.

Vorteile:

In terms of communication, we've noticed a big improvement. Form and automated notification feature allowed us to cut down on the number of email exchanges required to begin a project as well as notify those involved at its conclusion.

Nachteile:

Because of its Excel-like user interface, Smartsheet may not be as 'fluid' as other options such as Trello, Basecamp, or Asana. Perhaps I'm missing something because I'm not familiar with what Smartsheet has to offer. Overall, I have no complaints about Smartsheet because of the way my team and I are required to use it for our work.

Verifizierter Rezensent
Senior Release Manager in USA
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Transformative

5 letzten Monat Neu

Vorteile:

The Smartsheet platform effectively transformed our release process for rolling out our software to approximately 30 million members per year. By utilizing the connectors from Salesforce and Jira, we were able to bring all of our data into Smartsheet and report on our progress on one consolidated platform. We were able to leverage automation to send notifications and build dashboards to communicate process to stakeholders. The Smartsheet platform helped our business easily save hundreds of hours per year in manual work.

Nachteile:

Amount of cell references are capped, sometimes had issues with the connectors timing out.

Mathew L.
Mathew L.
Development Architecht in USA
Verifizierter Nutzer auf LinkedIn
Pharmazeutika, 10.000+ Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Workload of features all in the same place

5 letzten Monat Neu

Kommentare: Project tracking with tasks, gant, milestones and time tracking

Vorteile:

Every time I discover a new thing that can be done on smarthsheet is like, what? you can also do this?. Yes you can, you can do almost everything you imagine related to a project

Nachteile:

Having so many possible festures implies you need to be very tidy and keep everything organised

Nour A.
Structural Engineer in Jordanien
Bau, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

the most effective tool for coordinating team efforts and keeping track of projects

5 vor 2 Monaten

Kommentare: Smartsheet For anyone who wants to apply project management practically and scientifically he must invest in this application, as the formation of a work team that adopts the approach of cooperation and information sharing to achieve the goals will have a significant impact on the establishment of that organization and achieving impressive results.

Vorteile:

Smartsheet is an application with innovative ideas and advanced project management methodologies. The program assists organizations in completing projects by keeping all members of the organization informed of project updates, allowing them to accomplish assignments and activities on time. And it's all done in a straightforward technique that everyone can use. After everyone completes the updates, project management, and stakeholders will be able to extract status reports and determine if the work is progressing ahead or behind schedule. Many hours were saved by eliminating meetings and interviews to learn something new or update the work schedule, where everyone may share presentations and live chat with all members. With Smartsheet, everyone knows their assignments, deadlines, and most importantly, the reality of the project work. Smartsheet addressed the requirement to locate an integrated project archive that comprised all phases and to which it was returned, especially if a claim or time extension request was required, saving a lot of time and work.

Nachteile:

There is nothing impractical in the Smartsheet, it is easy to use, it has a great interface, all the commands are well-defined.

Whit B.
Director of Marketing and Communications in USA
Hochschulbildung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Good, if you have the resources to get started

5 vor 5 Monaten

Kommentare: We use Smartsheets as a way to connect our small team and manage projects while many of us are virtual. We loved the features so much that we continued to use the system well after we returned to the office. We create project tracking spreadsheets with milestones and deadlines where we can assign each other tasks. If any of us were trained in Project Management, we could probably get quite aa bit more about of the software but being a small team, we only have the capacity to scratch the surface.

Vorteile:

Smartsheets is a really straightforward Project Management software that is easy to use and helpful in tracking projects and assigning tasks. The spreadsheet-based tracking works like excel with added views and features that allow you to manage projects across a team with ease. I love the calendar views and the ability to prioritize and set deadlines.

Nachteile:

We are a small team without a dedicated project manager and had to set everything up ourselves. This was fine for very simple project tracking and the templates are helpful, but it got very complicated when trying to customize the templates.

In Betracht gezogene Alternativen: Trello und monday.com

Warum Smartsheet gewählt wurde: We wanted something with more tracking and reporting features. Smartsheets was not the only option out there but it met our needs and our budget.

Zuvor genutzte Software: Trello

Gründe für den Wechsel zu Smartsheet: For the simplicity of the UX. The spreadsheet-based project tracking was familiar and simple to implement. We loved the additional capabilities but may have overestimated our capacity to implement them.

Omar O.
Director of IT in USA
Essen & Trinken, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Smartsheets for everyday management

5 vor 7 Monaten

Kommentare: To me, the best combination of the ease of use and familiarity of a spreadsheet with the complexity of a project management tool. Very satisfied

Vorteile:

The tool is more than a project management tool. I use it to manage my department's budget, collaborate with internal and external team members. I like that I can access it from anywhere I am

Nachteile:

Could use some of the more advanced functionality like automatically keeping track of KPIs such as Earned Value, schedule variance, etc. I would like it if I could "play" with effort vs duration without affecting the main baseline until I am ready and obviously, I would like to keep history of baseline changes

In Betracht gezogene Alternativen: Clarity Software, monday.com und Wrike

Warum Smartsheet gewählt wurde: Looking for something affordable, cloud-based that would allow us to collaborate and manage projects in one single repository

Zuvor genutzte Software: Microsoft Project und Asana

Gründe für den Wechsel zu Smartsheet: The right balance of cost, ease of use, and functionality

Paul W.
Director of IT & Project Management in USA
Telekommunikation, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Take the Giant Step Up from Excel!

5 vor 7 Monaten

Kommentare: It significantly improved and increased our efficiency and effectiveness in order and project management. This is our second year of our subscripition and we don't see any reason to change to anything else for what we have to do.

Vorteile:

Many are using MS Excel to track projects and orders... If this is your world, then you have to try out Smartsheet! Excel like User Interface that does a whole lot more. Schedule reminders, automate tasks, work flow, and the list goes on... and yet, the with the straightforward simplicity of a familiar EXCEL like environment. Other Project Management tools are great, but for those of us that like the EXCEL look and feel, you will find Smartsheet super easy to adopt and you will love the awesome features it provides. Smartsheet also regularly sends out tips on how to improve your processes and ideas on how to use it in many other ways.

Nachteile:

When compared to some of the other solutions like Trello, BaseCamp or Asana, Smartsheet may not be as 'flexible' since it adheres to an Excel like user interface. Maybe this is because of my lack of knowledge in all aspects of Smartsheet's features? Overall, there's not much I don't like about Smartsheet for the way me and my team has to use it.

In Betracht gezogene Alternativen: Trello, Basecamp und Asana

Warum Smartsheet gewählt wurde: Most of our team members were using Excel and the familar user interface ensured a high adoption rate versus the other PM tools.

Gründe für den Wechsel zu Smartsheet: We love the user interface that is similar to Excel and knew more of our team members would embrace Smartsheet because of this.

Michael B.
Training Manager in USA
Bildungsmanagement, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

SmartSheet is a robust cloud-based project management system

4 vor 8 Monaten

Kommentare: We have been able to bring huge teams together with so much more ease by using SmartSheet. People of all skill sets can leverage the tracking tools available, making it easy for any PM to track their project(s).

Vorteile:

Easy to integrate, just log in and go. It's so easy that anyone can use the system - not much training is required. SmartSheet's online community of job aids, training items, etc. is fantastic and robust - and gets you through every issue from small to advanced, if needed - and if not, you can reach out to a wonderful support team. This product brings together all your team members, especially in this remote Covid-19 world. You'll love using SmartSheet - it's SO much better than desktop-based PM solutions.

Nachteile:

There is a learning curve due to the fact there are slight differences in using SmartSheet vs. what you might be used to already. But, that's really it - there are some things it just can't do - and other things that require a lot of setup and tweaking - but they're worth it - if you have the right project for it!

Kevin w N.
Sr. Consultant in USA
Bankwesen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Smartsheet Viepoint from Power Excel User

5 vor 8 Monaten

Kommentare: Overall experience has been terrific for project management and collaboration.

Vorteile:

Love workflow capabilities, automations, ability to designate column types, column types that allow multiple selections (not available in Excel data validation), collaboration, ability to immediately see cell changes, ability to track cell changes via cell history.

Nachteile:

Lack of worksheet tabbing often means sheets have way too many columns than I prefer (makes navigation unwieldy). I use the product a lot to track descriptive/narrative changes to cells; while it's easy to see a cell that has been changed based on an update request, and the history of the before and after, it would be very beneficial to be able to see the changes in change-tracking mode like Word such that edits are more readily visible. While I like the ability to designate columns by type, for example a checkbox column, there are times when I'd like to be able to designate only a range of cells in a column as a certain type, then be able to use a different type in the rest of the column.

Shannon Y.
Project Manager in USA
Gesundheit, Wellness & Fitness, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Smartsheet is like Excel & PowerPoint had a child

4 vor 8 Monaten

Vorteile:

Smartsheet is a great option for middle of the road users that don't need the powerhouse complexity of excel, but need more standardization and features to organize tasks than simple task management like Trello. Its user friendly and has the capability to move data from one team to another through automations, reports, messaging, and data display. The more users, the data, or the moving parts the more difficult Smartsheet is to use, but in my experience most people don't run into those complexities.

Nachteile:

Smartsheet is new compared to a lot of other project management software and they're developing new features all the time. In some ways this is wonderful because they take customer feedback seriously and implement changes relatively quickly. However, I feel that it doesn't quite know what its going to be yet and there are limitations around data display that require time consuming work arounds or out of the box thinking. For example. I can aggregate data into a report but I can't display portions of a report on a dashboard in a chart. There are pivot table add ons that are not as simple as say an excel pivot so I essentially have to make my own pivot using formulas to chart data. It works, but its round-about and features that might improve this process are extra.

Erika M.
Director of Digital Product Development in USA
E-Learning, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I chose this and love it

5 vor 8 Monaten

Vorteile:

The ability to share sheets and collaborate is absolutely essential between myself and my teams. I like that all of the Smartsheets that I have access to can be organized into folders for easy retrieval and love the ability to pin sheets or go to the most recently accessed to be able to easily find the one I'm looking for. They also often introduce new features, which is great. Also, the automation tools, like the ability to notify someone when a row or field changes, is absolutely key with the way we do business to ensure that everyone is always on the same page.

Nachteile:

This is nit-picky, but I do not like setting up rules for a sheet, and then the email that is sent to people looks like it is sent from "me." I would rather have the email come from Smartsheet instead my email address because in many cases I set up the rules for others and it appears that I am emailing them about it but that is not the case.

Derek W.
Project Manager in USA
Bau, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Smartsheet: The only reason I have time for vacation

5 vor 9 Monaten

Kommentare: We have solved a plethora of project schedule tracking needs, paired with a system to house our files and notes with a meaningful and useful structure. I use Smartsheet for a 1000 different reasons, and hope that new tools and features keep getting added to my toolbox.

Vorteile:

My favorite tool in Smartsheet would have to be a combination use of automated reminders, overdue milestone reports, assigning staff to tasks, and running detailed reports to check on my team's current progress. Paired with cross sheet cell linking, index/match where needed, and Datamesh when running large scale reporting when conditional formatting may be needed is a bundle of brilliance. Simply a great batch of tools for the job.

Nachteile:

No file renaming option. Limited sheet summary report functionality. Limited batch update tools to revise and align current project sheets. Lack of permission settings without additional purchased feature packages.

In Betracht gezogene Alternativen: Microsoft Project

Warum Smartsheet gewählt wurde: After reviewing the functionality of Smartsheet and the tools it had to offer, we quickly realized that we were missing out on this toolset and Smartsheet could automate the repetitive tasks that our humans were completing. Now we have freed up the extra time needed to allow our current staff to problem solve, rather than spending the day stuck in repetitional tasks.

Gründe für den Wechsel zu Smartsheet: MS Project simply does not have all of the tools needed for success. Smartsheet captures all of the vital points that MSP has to offer and pairs it with real time linking and much more.

Jonathan B.
Preconstruction Manager in USA
Bau, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Smartsheet for Homebuilding company

5 vor 9 Monaten

Kommentare: Customer service is really amazing.

Vorteile:

I love the ability to create tasks and basically create as many filters as I want/need. The new dashboard feature is really nice. I use it for our design requests, precon schedule and we are currently working on using it in our construction schedule. Some slight bugs and limitations but overall working well.

Nachteile:

The calendar apps is just awful. Don't recommend using it. Very limited ability. I wish they would just make tweak the calendar view slightly. Need the ability to show multi columns on calendar date. Also would be nice to display calendar view on a dashboard without publishing it. That on works horribly on the mobile version. We have a lot of field guys and the mobile version is not the best for viewing stuff.

Nick A.
Nick A.
Managing Director in UK
Verifizierter Nutzer auf LinkedIn
Möbel, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A flexible tool only limited by your imagination and ability with formulae

5 vor 10 Monaten

Kommentare: Smartsheet has been transformational for our business. As a small bespoke kitchen manufacturer (21 staff) we have some industry specific software for design and quoting, but most out of the box ERP software doesn't fit. We don't have an IT department so anything we use needs to be robust, and my background in programming has enabled us to implement some nifty systems using Smartsheet, but without the hassle of actually writing and then maintaining our own programs. Excel just doesn't compare, and is not cloud native so just doesn't work so well even in Office 365. We genuinely cannot live without it.

Vorteile:

Cloud based - available everywhere to everyone Flexibility - it's not only a project management tool, it can do most things that Excel can do, but often better. Specifically column formulae are a fantastic recent addition that enables sheets to become almost unbreakable

Nachteile:

Nothing major. There are some minor gripes: - Slack integration doesn't allow tagging of individuals, and cannot allow a variable to determine which channel to send the message to - Cannot yet control heirarchy with formulae, I hope this function will come eventually

Megan C.
Megan C.
Producer, Owner in USA
Verifizierter Nutzer auf LinkedIn
Versicherung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Critical in daily management

5 vor 10 Monaten

Kommentare: I absolutely love the software and the company. The system meets our needs and is flexible when we need to make adjustments. While the cost is fairly high to start up, annually it is worth the cost, as it streamlines our processes and allows us to be more efficient.

Vorteile:

This is the tool we use every day, every hour, to track all of our enrollments and clients. Our team monitors enrollments and other CRM tools don't give us the flexibility to track multiple events and data points. It's Excel but on steroids with multiple functions and features. We're using it more and more every day for reporting up to our management team on progress for our client events.

Nachteile:

I'm not so good at the formulaic side of things and making sheets talk to each other, or building a dashboard, is not an intuitive process. There are not step by step instructions or visuals which is something I need personally. It's a lot of trial and error in getting things set up. When I first started, it was very expensive to work with someone who helped build the infrastructure base and looking back there are many things I'd have done differently if I'd understood it a little better. A lot of the consultation time was wasted in trying to get the person to understand what we were trying to achieve.

Michaela F.
Creator & Educator in Tschechien
Kunst & Handwerk, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The Software That Helps Me Create

5 vor 10 Monaten

Vorteile:

I use Smartsheet for a wide variety of projects that are so different in nature it's stunning it can all be done on one platform. I have one sheet for a list of plants I want to buy for my garden, complete with growing conditions and pictures. It does miracles as I stand in a gardening store wondering about the right varieties. I have another for managing my freelance work, budgets, timelines, tasks. Another sheet is a massive collection of ideas for my video channel and blog posts. Then there is the sheet with information about art prints and products I sell - sizes, prices, thumnails. I also organized my husband's secret Birthday party using a contact-based Smartsheet shared with accomplices. We went to our favorite town for "a trip" just to keep meeting over twenty friends from 4 countries who secretly arrived as well. Oh, and did I say that I'm writing a book using a Smartsheet? An unlikely use, given that it's not a text editor, but my chapter segments are short and the key is in organizing them into the right sequence, so, they ended up as cells in a spreadsheet too. The way Smartsheet allows me to attach files, images, notes and comments but still keep it all on the same line is fantastic. It helps me think. The was a mind map opens our brain to possibilities and ideas, Smartsheet nails them down. I use it every time I need to get a sense of structure and organization. It's become my go-to tool for making stuff happen.

Nachteile:

I don't like the fact that I can't easily copy and paste cells from Excel. I don't like to import entire files. Sometimes I just need a section of a sheet to be added. Even if the paste wouldn't be perfect, it should be possible to paste from an Excel sheet or a simple text document where each line would appear in the next row.

Megan B.
Supervisor, Medical Device Engineering in USA
Medizinische Geräte, 5.001-10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Really great product from a really great company

5 vor 11 Monaten

Kommentare: Smartsheet has been a really great company to work with overall. The customer service team is absolutely wonderful. They're super attentive and very knowledgeable. The training resources that Smartsheet provides are also exceptional. Any time I'm trying to figure out something new, it's very easy to find training materials on how to do it and they're very clear and easy to follow. We've been able to make a huge improvement in how we organize and communicate a lot of our work in our department specifically and across the business because of Smartsheet.

Vorteile:

I love how easy it is to collaborate and share information with Smartsheet. With the different permission levels and how easy it was to get our whole company set up with Smartsheet, it has made so much of our project work so much easier and has enabled us to keep all relevant teams, and even just interested parties, up to speed on all that we have going on.

Nachteile:

The one feature that I do wish would be added would be a visual timeline feature like MSP has. A lot of times our executive management team would like to see a simplified timeline with key milestones, but in order to do that with Smartsheet, we have to transfer things into PPT Timeline, which isn't impossible, it's just an added step that is a little inconvenient.