StreetSmart Erfahrungen

Work so good I never had to contact support

Vorteile:

Interface is very intuitive. Easy to use and access to basic features is a great plus, user friendly even for non-tech users.

Nachteile:

Tracking miles and showing statistics for users would be a nice feature. The usage of battery is very high on android and iOS devices. I have been using it on both platforms and the app is a battery eater

StreetSmart Review by Jim

Kommentare: Streetsmart has allowed us to tailor a software system to the needs of our company. We have dramatically reduced our direct labor costs, which is far and away our number one expenditure. The ability to track and report on anything from job details to vehicle mileage and locations has completely changed our business, and will continue to do so as we grow and evolve as a company.

Vorteile:

This software has helped fundamentally change our small business! It has allowed us to be more efficient as a team and effective as a hospitality service provider. I most enjoy the ability to plan and schedule company actions far ahead of time, track in real time, and report on any job function afterward with details that I can customize to best fit our team's needs. The user-friendly interface allows quick manipulation that saves me extremely valuable time.

Nachteile:

The only con would be lack of a more 'real time' messaging option for communicating with workers in the field. The current messaging feature is extremely handy, but a faster 'chat' type function (think facebook messenger, or mightytext) would take this software over the moon for my company.

Street Smart is stuck in time

Kommentare: The first project manager helping us was the worst, then we made a big deal about it and the second person was wonderful. She did the best she could with what she could offer. The support team are awful too. You will lose you cool everytime you need to call them.

Vorteile:

IT has a lot important and hard features to get on one place. GPS and timestamp, geoface, forms, the ability to customize them is some ways.

Nachteile:

There were more dislikes than likes, but I feel is lack in some simples features such as calendar functionalities. The interface is AWFUL and out of date. IT's not a simple program to use or learn and the interface is stuck in the 2000's.

Awesome...with headaches.

Kommentare: We run a very unique business and the folks at StreetSmart have been able to completely customize our web portal and corresponding App on our tablets. They have been tremendous in capturing data that we can use for market trends and analyse logistics, and our ability to add/delete new forms on the fly has proven extremely valuable when rolling out new initiatives throughout the year. The amount of data we push back and forth daily from the tablets is quite large, so when an error occurs in the data transfer, this can cause major issues. Although the web developers have been able to work out many of the kinks with our Corporate Support folks, errors still tend to occur on a somewhat regular basis. Overall, I believe that the sky is the limit with StreetSmart. It doesn't matter what kind of business you have...they can customize it for you. Just make sure your IT people are on top of their game if you have 100+ tablet users every day.

Vorteile:

The software was fully customized to meet the needs of my company. I can generate reports in the web portal that drill down to very specific details throughout day.

Nachteile:

The root menus can be a bit cumbersome to navigate, but I think that's part of our own doing. There's not much about the software that I don't like. My major frustrations are with data transfers in the back end of our SQL server and the software's communication with our employees' tablets.

Great service. It has tons of functionality in it.

Kommentare: Lets me keep track of my guys, Makes it so that the guys don't have to remember what they did on a job, or how long they worked on a job.

Vorteile:

The timecard functions are wonderfull, and so is the gps, and notifications. It lets me know if my guys are speeding, have gone out of their boundaries, or any other alerts I would like it to alert me to.

Nachteile:

Sometimes it gets glitchy. We have had several occasions where it has said someone is in a different place than I knew they were, because I was with them.

Meets our needs and one of the few that can for the price range.

Vorteile:

The ability to create and customize reports makes it very helpful for our business model. Not all companies in an industry need the same things.

Nachteile:

It only allows data to be retrieved for the past 90 days. Sometimes we might need to go back a year and cannot do that. We have to print reports every 90 days and store them for older data retrieval.

Functionality Sound

Vorteile:

Streetsmart provides us with the ability to ensur our orders are delivered with accuracy and integrity.

Nachteile:

We have troubles with our SAP system communicating with streetsmart in a timely manner, causing delivery delays.

Easy to use

Vorteile:

Easy to configure, use and create forms. I like functionality of seeing submitted forms and where my workers are.

Nachteile:

Sometimes it can be clunky. Delayed reports. When a workers sign is into a job I won't see it for some time.

Streetsmart Review

Vorteile:

It is nice to be able to track my drivers. It allows me to keep customers aware of when their deliveries will arrive.

Nachteile:

It seems to always be on about a 20 minute or more delay before it updates locations.

Drivers like it. Programmmers ??

Kommentare: Seems the support is from off shore. They do not understand us and we dont understand the.

Vorteile:

Ease of upload of daily data for our drivers.

Nachteile:

Data is not logical for export. And sometimes takes effort to retreive the data

Good

Kommentare: saving time and convenient in terms that it is on my cellphone instead of paper log which can be misplaced

Vorteile:

This software saves me time instead of tracking my work hours by writing on paper, Easy to understand and convenient...

Nachteile:

That I don't get to know how many hours I worked per week until Monday, I would prefer to get a email/notification receipt by end of each day

Easy to use.

Vorteile:

No paperwork, all in the app. Able to see hours for the week. Timecards and work orders are all in one app that is iser friendly.

Nachteile:

Sometimes slow to get work orders. And update information. Would be nice to be able to see your hours on a work order and review your storys.

Like this application pretty easy to use

Kommentare: easy and fast

Vorteile:

Like the feature that i can see where all my associates are at a glance (one page), the fact i can see where all my associates are and the status of their jobs

Nachteile:

the tracking replay function seems pretty clunky GPS tracking doesn't always seem accurate and not always the best.

It is doing a nice job for us.

Vorteile:

What we like the most is the paperless work orders and how simple the reassignment of the work orders are.

Nachteile:

We would like to see the map areas to be able to be broken up into different areas for routing. We are a service company and would like to use it for routing

Helpful and handy, but a bit glitchy

Kommentare: when filling out sections of streetsmart on certain android devices, the application will freeze and close if correction line is used. This creates quite a bit of extra work, because when the app closes it loses all information already input.

Vorteile:

Time tracking and job process monitoring.

Nachteile:

various glitches poor GPS updating poor job updating

Street Smart for Distribution

Kommentare: It is a great tool for the distribution industry.

Vorteile:

The software gives us the ability to track orders for any customer in the US even if they aren't in your location.

Nachteile:

The GPS/Driver location doesn't always update quickly.

Very user friendly

Vorteile:

Requires little training. I am able to get my new hires using the software immediately without concern.

My Review

Vorteile:

This software is easy to use and the learning curve is minimal.

Nachteile:

Functionality does not allow me to do all the things I need when dispatching work to our technicians.

My Review

Kommentare: I have been able to document staff locations/activity

Vorteile:

The software enabled me with GPS Tracking

Nachteile:

The staff dislikes being tracked by GPS and having to check-in/out.

Great function

Kommentare: Job start botton and end botton has missing sometimes.

Vorteile:

Visually see all drivers activity by laptop

Nachteile:

Not updated prepery sometimes. Job update delayed

Happy Customer

Kommentare: Customer Support is outstanding

Vorteile:

Taking Pictures as proof of work completed.

Nachteile:

We have been very happy with all of the features.

Comfort and efficiency

Kommentare: optimization, digital signatures

Vorteile:

easy for signing our clients contract and assignment to each technician, real-time review super modifiable

Nachteile:

currently it is quite expensive, and it is slow in the interface, I have good internet connection and sometimes it is frzzed

Real Time

Kommentare: Tracking deliveries as warehouse manager.

Vorteile:

I love the real time updates, the ease of tracking, makes my life much easier. as a warehouse manager.

Nachteile:

Sometimes it can be a little slow but not so much that it disrupts my business.

Streetsmart Experience

Vorteile:

Ease of use. Updates to jobs are quick and efficient.

Nachteile:

Sometimes loses GPS signal. Forces automatic restart after I sign out. Uses to much battery power when not necessary.

StreetSmart Jobs

Kommentare: StreetSmart is helping us to optimize routes, keep track of our employees and their workloads and ensure employees are attesting - satisfying company policies surrounding wage and hour requirements.

Vorteile:

It is easy to assign jobs, view jobs and track employees with this software.

Nachteile:

It is not always intuitive to the employee on how to access and move through assigned jobs.