Chiro QuickCharts Erfahrungen

Excellent product, even better customer service!

Kommentare: The benefits far outweigh the minor drawbacks! The customer service, knowledge of the team members, and Midwest pride in quality product and service are second to none.
I would definitely recommend this to my peers. Furthermore, I am so confident of its benefits that we are considering taking the leap into purchasing their billing software package. As many of you know, that is a project in itself.

Vorteile:

I did my due diligence in research for an efficient noting system. The most important attributes I was looking for: an attentive customer service team, and user-friendly technology that integrates smoothly with Eclipse (our billing software). I was pleased to meet a friendly, knowledgeable representative of ChiroCharts at a chiropractic trade show. That following week we made appointments for installation and training. ChiroCharts assisted us beyond our initial training. They are a small business like ours, so their team is attentive and understanding of our need to have answers quickly.

Nachteile:

It is essential to be sure all workstations are running on the same version. If not, this can cause problems, slowing productivity. It is however, an easy fix and find these to be the two most common reasons: 1. It's not unusual to have an update released, downloaded, and have another released same day. Depending on when you download the upgrade, this can cause you to have to download the upgrade a second time. 2. Occasionally the workstations will not update to the most recent version. I reduced the "Ease of Use" by one star only because it's not completely customizable for some of our daily proceedures. That said, ChiroCharts are VERY open to knowing your particular needs and WILL provide that in an update if possible.

Overall satisfied with product

Kommentare: Overall I’m happy with it I don’t think I would switch systems unless I absolutely had to. I purchased the system out right and I don’t currently hold a support contract because it is pretty pricey and I don’t need support enough to make it worth it

Vorteile:

I like the amount of features chiro quick charts complete system offers. Everything is integrated together and I do have to pay extra for text reminders or email reminders. The EHR is fully compatible with their practice management software so it makes it easy to work in both. There are a few bugs If your monitor size isn’t correct but it’s still easy to use and the nuisances don’t really slow me down or inconvenience me.

Nachteile:

The slight bugs that happen when the monitor isn’t the correct size. I upgraded from their original system which didn’t have the issues. There are occasions when weird things happen randomly or the system gets over loaded and shuts down if you try and open more charts then it allows.

Could be great with some important but necessary tweaks

Kommentare: Overall good. If they would make a few tweaks to the problems, it would be great.

Vorteile:

So easy to use. Easy to go between patients and multiple doctors.

Nachteile:

Disability indexes show up on every note when they shouldn't be. Reports are not up to par.

Easy to use and makes life in the office move a lot smoother!

Kommentare: I would definitely recommend this product to any chiropractor who is looking around for new software to implement into their practice. For anyone who isn't very computer savvy, it's just a straightforward program and simple. Pretty soon electronic notes are going to be mandatory, and what better way to get that checked off your list? Not to mention, the price is pretty reasonable!

Vorteile:

1.) The program is a lot easier to use and easier to learn than other software we tried. 2.) When you call customer service, you actually speak to a live person AND they speak ENGLISH. Not only that, but they remember who I am and it feels more personal that way. 3.) Being able to have them hook up to my computer remotely to help me with any questions helps a lot. They can hook up to your network by signing in with their computer tech. It's so easy! 4.) Generating patient soap notes and reports takes only a few minutes now. 5.) The messaging system which is a little like texting back and forth really works well in our office because we do not have an intercom system. Also, it allows us to write messages to the doctor about the patient he's going in with or to let him know if he's running behind without being obtrusive or interrupting the patient's time with the doctor. 6.) You can add patient's pictures into their chart to learn their faces, and It leaves less room for error.

Nachteile:

I would say the only con is that there are sometimes glitches with the program which is just like any other software. It can happen to any program you purchase. A Pro to that comment however, is that whenever there IS an issue, Mary, Troy and Alex are always right on top of things and make sure your issue is resolved and follow up later to ensure great customer service.

Opened new practice with ChiroQuickCharts

Kommentare: I am thoroughly pleased with the product. It is an excellent resource to document our patient care. I am able to quickly enter all of the visit information and recall previous visit info at a later date. I would recommend the software to anyone starting a practice or considering a transition to EMR.

Vorteile:

The software is very intuitive and quickly learned. It is dynamic in the amount of information recorded for each patient visit, while greatly reducing time required to enter. It is feature-laden. It would work for any chiropractic practice, regardless of technique or style. I am able to enter notes as briefly as 2 minutes, or spend more time recording great detailed consultation visits. I've been able to run the software well on a netbook. The best feature is the customer service. Any problem with software or upgrading has been resolved within hours with no loss of patient flow. The team is responsive to questions and suggestions. They have shown in the past 3 years a passion for making the best chiropractic EMR software possible.

Nachteile:

Program is sizable, which means you need a current computer system. It takes a few seconds to switch between screens sometimes, but that is more likely my hardware issue. Occasionally, the upgrades have had hiccups, but the issues have always been resolved in a few hours. And like any new software, it takes time to be efficient at entering patient info.

notes that meet all the documentation requirements

Kommentare: I can do my notes that meet all the documentation requirement and lay out my treatment plan now in a few short minutes before the patient leaves the office. Practicing is once again fun and sending out reports or auditing are not dreaded tasks anymore.

Vorteile:

I had been looking for an ehr system to do my notes for the past few years and have 'test driven' quite a few of them. I finally came across the Chiro QuickCharts system. Their note taking system is 'clean' with big buttons and it is easy to navigate. Patients use Motion tablets to give us their subjective part of the notes in just a few clicks. My CAs continue with a more descriptive note of progress and I follow up with assessment, adjustment and/or acupuncture points used and the note is done on the spot. A new patient fills in the ADL and disability indexes, my CA then can take the patient's medical history, vitals and take their picture. I do the history and exam. Treatment plan and long term and short term goals in a few clicks. Treatment effectiveness is measured by QVAS and various disability indexes that the patient fills out as they check in at the kiosk. My objective measurements are done and I can follow my treatment plan or just change a few things.

Nachteile:

Any software can have glitches. They do a good job with supporting my issues to a quick resolutions, even if programming needs involved.

I am 100% Satisfied with Chiro QuickCharts!!!

Kommentare: I highly recommend this product. I am 100% satisfied with it and could not think about practicing without it. I also love the friendly staff. They remember who I am and are very friendly and caring. This is a rare thing these days.

Vorteile:

This product has many easy to use features. The developers of this product are frequently upgrading it to continuously make it better. The technical support people are very available. Whenever I call about a technical support issue if the technician is not readily available, a time is set up for them to call us to resolve the issue. A very great aspect of their technical support team is that they are very easy to understand, they do not send your call to another country for technical support. Favorite Feature: My favorite thing about this program other than it is a very easy program to use is the Kiosk feature. This feature allows patients to check in and update their chart to how they are feeling in addition to many other details that can be managed. This allows me to meet with the patient and catch up on notes whenever I have downtime. VERY HELPFUL to make things go quick with taking and maintaining great treatment notes.

Nachteile:

I haven't come across a problem with this software in the 2 years that i have been using it at both of my offices.

Amazing Product with Amazing Support

Kommentare: I would recommend Chiro Quick Charts to any doctor seeking to improve their work and patient flow.

Vorteile:

Chiro Quick Charts is a very impressive EHR system. I've used it from the very start of my practice and not having to worry about paper files is fantastic! It is very easy to use and the fact that practically every part of it is customizable allows it to fit anyones needs. I've customized it to my practice with no problems and if there was something I needed help with technical support was more than willing to do it for me. An added plus is technical support is American so understanding them is no problem. The format is probably the most appealing attribute for me. I've done a lot of EHR demos and the only one that seemed to flow like a regular patient chart is Chiro Quick Charts. Usage is fast yet complete and the notes are flawless.

Nachteile:

I really can't think of any cons at the moment. The quick charts management seems to continuously work on improving their software and they are always asking what we as users would like changed/improved. The fact that Chiro Quick Charts is the first chiropractic product to become ARRA certified is testimony to how hard the Quick Chart team works.

Honest feedback from a Chiro QuickCharts Reseller

Kommentare: I could sell any product from any industry. I choose Chiro QuickCharts because it is a great product with a great company behind it.

Vorteile:

The software is truly a painless transition to becoming paperless. I want to share 3 things with you. Working with the product and company I have helped many Doctors. First is the integrity of the people within the company. Second the support and training. They are always available to help you totally understand this software inside and out giving you clear knowledge. Third is share most user friendly and customizable software with the Chiropractic Industry. A Chiropractor can definitely grow into and not grow out of this system. I know that I have helped in the transition from hand written notes to electronic with Doctors I have encountered and those to come. I look forwards to talking with more Doctors soon and having them become one of our family of Doctors.

Nachteile:

Every software takes time to learn. Make sure you don't take that lightly and ensure you invest the time to become knowledgeable on the product before you jump into using it. The training provided is top notch and the people at corporate are great.

Chiro Quick Charts

Kommentare: I would not hesitate to recommend this software to a colleague an have on several occasions.

Vorteile:

The software is very easy to use and highly customizable to your style of recording. The support is great, like non I have had with other software companies. They know who you are and respond very quickly to any questions or problems you may have. The software covers a incredible array of templates / screen to cover any and all of your recording needs and you can easily include or disable those you do not use in your practice. Best of all you get this with out the need to purchase additional modules. I also like that the patient screen has the past visits shown in a "travel card" style which quickly allows me to easily get the progression in the treatment of the patient on one screen. While I do not use it at this time personally, patient self check in is included.

Nachteile:

I have non at this time. When I have a question it is answered quickly. If I have request to add something (MVA report screen) I get a call back which shows how to add it as a custom screen and also that it has been referred to programming for inclusion in a future release.

Support is amazing, but program is not intuitive and hard to find/see quickly info the Dr needs

Kommentare: Would like to see a summary tab of all diagnosis, imaging, medical history, etc in one area for quick reference, especially if pt hasn't been seen in awhile and returns for tx. Have to look too many places for all the info I need to treat pt

Vorteile:

Can easily bill through to my PM software, print reports, document my visits, establish a tx plan and goals

Nachteile:

It's not easy to find the pt info I need quickly. If I need to look back at previous dx, exam findings, scanned data, it takes too much time and multiple screens to get to. Makes me less efficient in this way.

Overall good, I would like to take the time to look at it more

Kommentare: Medical Records EHR for Medicare. To use for medical records importing reports and printing notes

Vorteile:

Links with our billing software so that is nice. Simple to import reports into and print off visits and reports.

Nachteile:

I am sure we are not using it to the fullest I think the training only touched the surface of what we should be using

Chiropractic quick charts

Kommentare: Buy it and don't look back its an amazing product

Vorteile:

I bought this product about 2 years ago. They are a nice family run company. To start their customers service is the best of any product I have ever purchased period. They actually answer the phone or call your right back if they aren't there. Installation was a simple. They also didn't charge me 4000 for set up and training like these other rip off companies. The product is very quick and easy to use. Everytime I've had a problem it has been resolved in a week or less. I would recommend buying this product to anyone. Ilove love the the patient kiosk it makes patient checking as simple as 123.

Nachteile:

uhhhh...not much

Awsome software

Kommentare: I recommend ChiroQuickcharts to any doctor who wants to be more efficent and make paper work less painful. I have not seen a better value for software of this kind. I love working with ChiroQuickcharts.

Vorteile:

easy to use. saves time. great for the doctor just starting out as well as a large practice. Makes paper work so much easier. very professional. Custom to each doctors needs. keeps things organized. Awsome tech support. (very quick to respond to any problems) Updates are full of improvments that add to the already easy to use program.

Nachteile:

I have not experianced any problems with ChiroQuickcharts.

We have used this Chiropractic software program since going from paper to almost paperless in 2011.

Kommentare: I have recommended Chiro QuickCharts to many of my colleagues over the past several years. Our clinic has 3 doctors and all of us have used this Chiropractic software program since going from paper to almost paperless in 2011. The company continues to improve upon it's product and user friendliness. They are always open to communication for individual concerns and are quick to make changes if needed. The support has been excellent. I feel comfortable recommending this EMR software to anyone. All three doctors just finished our third Meaningful Use attestation without any difficulty and at this point have received everything owed to the clinic from our efforts. It's so nice to go home after a long day at the clinic knowing that your notes are complete. Insurance companies and attorneys also appreciate the thoroughness of our notes.

Good software

Vorteile:

It's easy to use with prompt vendor support. It only took a few weeks to get a real good grasp of the workings of this system.

Nachteile:

The poor transition from old software. All we were able to bring from the old software to the new were names, so a lot of entry was needed, and we actually ended up running both side by side for accounting.

Chiro Quick Charts Review

Kommentare: Over the last 20 years in practice, I have had 4 office software programs. Hands down this is the best. My biggest concern was how long it would take me to get up and running with it. Within 2 days, I fetl comfortable with it. Tech support gets back to you immediately (even though I have only contacted them twice) and resolves problems right away. I think the best thing is that it can be customized to anyone's style of practice which is refreshing. Should have done this a long time ago!

Vorteile:

extremely easy to use customizable with and without tech support can adapt use for any type of practice "note" tab for each screen

Nachteile:

is somewhat slow on loading page to page

First Notes Program I am recommending to my Chiropractors

Kommentare: I would highly recommend Quick Charts. The interface with Eclipse software is GREAT!!!!!!!!

Vorteile:

It is easy to use, easy to to customize and it takes only a few minutes to do a daily note. I like the fact that if the patient is a Medicare patient, all you have to do is click on Medicare when you want to print the notes and Quick Charts prints the note in the P.A.R.T format automatically. I love the fact that Quick Charts is now government certified. I also like the fact that their Tech Support is very helpful and American. You can actually understand them.

Nachteile:

I haven't come across any.

Great Customer Service!

Kommentare: I purchased a program from Alex a few years ago. His customer service is as good now as it was when he was selling it to me! His business is not one that sells a product and you never see or hear from them again! He has gone above and beyond for me. He has been great about helping me customize the program to my office's need. The notes that are produced are thorough, and easy to read!

Vorteile:

GREAT customer service! The program is customizable to my office.

Nachteile:

The over documentation that is required now, but isn't ChiroQuick Charts fault!

Great EHR

Kommentare: HIGHLY recommend!! Easy, functional, and best of all, COMPREHENSIVE.

Vorteile:

Customer support and product updates are amazing. The software is easy to navigate through and getting used to it doesn't take long. Overall, insurance companies have had nothing to bother me on with the reports that this baby puts out. It's just great and paid for itself within a month.

Nachteile:

Initially it's a bit overwhelming with the amount of choices in terms of things to click. But once you figure out your pattern and set it up (like anything else) the product is AWESOME.

We customized Chiro Quick Charts for soft tissue techniques, exercises, rehab protocols, etc.

Kommentare: EHR is inevitable, so I wanted to take advantage of the incentive, I got $7,000 last year. I wanted to cooperate/fit in with health care in general and have a presentable presence with my reports and data. I like the possibility of mining data for research, as chiropractors we see results that can and should astound all in the healthcare arena. This is one way they could see it. You have great tech support. I have customized QC for my many soft tissue practice techniques, patient exercises, rehab protocols, etc. I know there are so many more capabilities available which I look forward to using. Thank you for helping me make this important transition.

ChiroQuickCharts have given us superior support

Kommentare: Good value.

Vorteile:

ChiroQuickCharts have given us superior support. They have promptly responded to any questions we have had. They have also continued to implement upgrades as well responded to our input and suggestions. The program is very user friendly and we have enjoyed working with the company and highly recommend it.

Nachteile:

None that I can think of now.

Now a client for 2 years I'm happy to report the tech support is even better.

Kommentare: Now a client for 2 years I'm happy to report the tech support is even better.

Vorteile:

Here is my review I looked for many months to find a note program that would help my multidisciplinary practice and found Quickcharts to be the easiest and least expensive. Now a client for 2 years I'm happy to report the tech support is even better.

Nachteile:

None that I can think of.

Chiro QuickCharts is an Excellent Product!

Kommentare: I highly recommend this to other chiropractors!

Vorteile:

Product is very easy to use and is customizable. Technical support is top notch! Never any long hold times and support is done right here in the U.S. Creates great reports at the click of a button!

Nachteile:

None that I have found

I love it

Kommentare: I have and always will recomend this product to other DC's for the money you can not get a better EMR product.

Vorteile:

The system works great, I love the patient check in Keosk, which allows me to run the office with little outside help. Once I got the hang the system I can fill out notes in as little as 20 seconds.

Nachteile:

The load time to view the notes takes too long to load