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Über DocuWare

Die Büroautomatisierungslösungen von DocuWare bieten einen intelligenten digitalen Workflow und Dokumentenkontrolle für beträchtliche Produktivitätssteigerungen.

Erfahre mehr über DocuWare

Vorteile:

DocuWare's ease of use and quick implementation allowed us to adapt smoothly to this new way of working.

Nachteile:

Cost, It costs money and isn't free. But you get what you pay for.

Bewertungen zu DocuWare

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,4
Kundenservice
4,6
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,4

Weiterempfehlungsquote

8,6/10

DocuWare hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 89 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (89)

Martin
Applikationen Manager in Deutschland
Immobilien, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Kann viel

4,0 vor 6 Monaten

Kommentare: Solides Programm mit zu großen Funktionsumfang. Wichtig ist es gleich richtig zu zuschneiden. Danach wird es schwierig.

Vorteile:

Sehr großer Funktionsumfang und viele Möglichkeiten für DMS und Workflows

Nachteile:

Kompliziert in Anwendung und Optimierung da es durch die vielen Funktionen verkompliziert ist.

Eileen
Eileen
Office Manager in USA
Verifizierter Nutzer auf LinkedIn
Elektrische/elektronische Fertigung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Innovative and robust document management platform

5,0 letztes Jahr

Kommentare: DocuWare has allowed us to improve the organization, access and security of our documents, significantly increasing our efficiency in the office. I would recommend DocuWare to other companies looking to optimize document management.

Vorteile:

I like DocuWare's ability to efficiently scan and store all of our important documents has allowed us to streamline processes and reduce paper usage. The intelligent search function makes it easy for us to quickly find any file, which saves us valuable time in our daily routine. In addition, integration with other systems, such as ERP and CRM, has improved interdepartmental communication and information management. DocuWare's ease of use and quick implementation allowed us to adapt smoothly to this new way of working. Finally, remote access and real-time collaboration have improved our efficiency, allowing us to work more agile and respond quickly to our company's needs.

Nachteile:

DocuWare offers many useful features, but it can be costly for small businesses. Also, more customization options would be ideal.

Antwort von DocuWare

letztes Jahr

Hi Eileen, many thanks for your comments. For small business, maybe DocuWare Cloud would be a good solution... We work every day on improving and being much more efficient for our users.

Taylor
Taylor
System Administrator in USA
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy-to-use software for organizing documents

4,0 vor 9 Monaten

Kommentare: After capture, DocuWare creates a well-organized system that can transport images, data, communications and information in a dance of workflows that seamlessly connect and integrate with existing and future systems.

Vorteile:

DocuWare is easy to configure and provides state-of-the-art functionality that improves data capture, utilization, integration, and distribution. Since DocuWare has an open design, I am able to create multiple very sophisticated connections that I can use in your daily work.

Nachteile:

If I had a magic wand, I would design a standardized entry point that collects these various forms of media and provides context-specific links to the complexities of frequently recognized categories.

RODRIGO
CONTROLLER in Spanien
Finanzdienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Not happy at all

3,0 vor 6 Monaten

Vorteile:

I think is a good platfrom and it repsonds quick. The landing pages and tools are good

Nachteile:

The customer services is terrible and annoying

Antwort von DocuWare

vor 6 Monaten

Hi Rodrigo, thank you very much for sharing your review. Apologies for your negative experience with customer service, we take note internally, these comments are very useful for us as it allows us to review our processes and improve in all areas that may affect our customers. On the other hand, we are glad that the solution itself, has been to your liking and you have chosen us among other similar software.

Chris
CFO in USA
Bau, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Docuware Review

5,0 vor 5 Jahren

Kommentare: Docuware has been a great experience for our Company. It has allowed us to pay invoices faster, track information about who has overcharged us, and track change orders without letting them get lost in the shuffle.

Vorteile:

Docuware is a powerful tool for routing paperwork through workflows. It has eliminated paper running through our office and allowed our employees to work from any location without needing physical access to the paper.

Nachteile:

Setting up the workflows is difficult at first, but once you get used to "speaking the language" per se it's not bad at all.

Antwort von DocuWare

vor 5 Jahren

Thank you for the great feedback! We love to hear when DocuWare is a great success for organizations like yours.

Rafael
Rafael
Programador de Sistemas Pleno in Brasilien
Verifizierter Nutzer auf LinkedIn
Computer-Software, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

The Best Tool for Electronic Document Management

5,0 vor 7 Jahren

Vorteile:

I use and manage DocuWare in the company where I work, it has an incredible administration tool, allowing you to create multiple access profiles, with rules for viewing and writing, allows you to create several file trays for separation and organization of them, among others features. Already for the end user of the company, the graphic interface of the Web part is very easy to understand, without a lot of unnecessary information, after only what the user needs to filter and find their documents. Importing documents into DocuWare is another fantastic thing, you can do this by simply printing the document through the DocuWare printer, a supplement that sends the document directly to the user's default tray, or to a certain tray if rules are created for it. You can also import documents into DocuWare simply by placing them in a certain pre-defined folder, which is monitored by the system and automatically imports as soon as a document is placed there. There is also the possibility of using scanners to scan physical documents, as you can also manually import the documents already scanned into DocuWare.

Nachteile:

Regarding the tool I have nothing to complain about, but the support leaves something to be desired, DocuWare's own support takes some time to answer simple questions at times, but it has a vast documentation that can be used to remedy various types of doubts , often solving simpler problems without having to open a call for support.

Idaly
Idaly
Project Manager in USA
Verifizierter Nutzer auf LinkedIn
Halbleiter, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Document management that facilitates our processes and allows us to save paper.

5,0 letztes Jahr

Kommentare: It has allowed us to keep our documents in order, we improve the fluency when filing and sharing documents very quickly, we keep our files safe, we reduce the cost of paper, the digitization of our documents has boosted our growth and productivity.

Vorteile:

It is the best software for document management, it is very good at keeping our documents digitally secure, it is very good at exchanging documents between colleagues, it is a very fast system, it is easy to navigate and it keeps document management smooth.

Nachteile:

Some colleagues thought that it is expensive software at first, but I disagree as there are many software with similar functions, but DocuWare has more power to manage our documents to a great extent.

Antwort von DocuWare

letztes Jahr

Hi Idaly, many thanks for your comments. We work every day on improving our solutions and make it much more efficient for our users.

Ramon
Executive Operations Manager in Spanien
Chemikalien, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A great decision when we implemented it in 1999

5,0 vor 6 Monaten

Kommentare: We keep using it even our company was absorbed by a huge multinational. Some offices are using it too as it remains a local document organizer.

Vorteile:

To have all documents in one source correctly filed, organized and available to the team

Nachteile:

At the beginning to find ourselves the best way to give parameters to the documents to properly organize the information. At that time the support was not much (in 1999)

Antwort von DocuWare

vor 6 Monaten

Hi Ramon, thank you very much for sharing your review. We are pleased to know that you have been our customer for so long and we thank you for allowing us to continue hand in hand. As you say, since 1999 until today, we have evolved and improved our solution, we continue to work on it every day, but none of this would be possible without the team behind, increasingly prepared to make your experience with DocuWare better and better.

Jose Maria
Financial Manager in Spanien
Baumaterial, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Docuware, great software for document management

5,0 vor 6 Monaten

Kommentare: Our experience has been very good. The power of the documentation search algorithm mixed with artificial intelligence is brutal.

Vorteile:

What I like most about Docuware is its versatility, its easy handling and the security of the information it stores.

Nachteile:

What I like least is that depending on the application you want to give it, it requires development, adaptability and implementation and this involves cost.

Aaron
IT Manager in Spanien
Automotive, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Docuware at SHAD

5,0 vor 6 Monaten

Vorteile:

We use Docuware on a daily basis to archive supplier invoices, start a workflow of approvals and finally integrate them into our ERP

Nachteile:

I don't have any cons, the software accomplish their purpose greatly

Ruben
Real Estate in Kanada
Immobilien, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Works for what i need

4,0 vor 3 Tagen Neu

Vorteile:

Its a basic digital signature software that does what it needs to

Nachteile:

It takes a bit to get used to the program

courtney
Office Administrative Coordinator in USA
Buchhaltung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Docuware

4,0 vor 5 Jahren

Kommentare: Overall experience has been good, its saves our files which is what we need. I would give the software a 10 if it had a few more tools/options to modify and save the files.

Vorteile:

Docuware is easy to use, reporting is easy to generate and the service is always very prompt.

Nachteile:

Once a file is archived, you cannot (in my experience) delete it out of the system if needed. It would be ideal if you could edit the documents in the inbox (add or rotate pages) however once the documents are uploaded they remain "as is". Also, I have done this many times and hit the save button too fast and then had to go back and find the file to re-name or enter because a field was not complete- in the system lets you save blank fields, so just be careful!

Antwort von DocuWare

vor 5 Jahren

Thank you so much for taking the time to review DocuWare. We're happy to hear that you appreciate how user-friendly the software is ¿ ease of use is an important focus for us. Your ability to delete archived documents is linked to the permissions you¿ve been given. Permission to delete documents is granted on a limited basis to reduce the chance that documents will be deleted in error. You can ask your DocuWare administrator for permission to delete documents. If you have other concerns, please reach out to us at customer.feedback@docuware.com.

Wisdom
Business Consultant in Südafrika
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Docuware Functionality

4,0 vor 2 Jahren

Kommentare: It is very pleasant and an easy to use software.

Vorteile:

It has an option of being server or cloud based and the users have a webclient interface that is compatible with all modern browsers

Nachteile:

Docuware support still has to improve. Africa has to be reliant on support from German. it is as if Africa is a country and not a region. that might negatively affect it in Africa

Antwort von DocuWare

vor 2 Jahren

Thank you for taking the time to review DocuWare. I'm glad that your overall experience with our solution was positive. Please be assured that our support function is improving all the time. If you have further input, please reach out to us at customer.feedback@docuware.com.

Nicole
Town Clerk in USA
Staatsverwaltung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Happy about selection

5,0 vor 5 Jahren

Kommentare: The overall capability of the software is amazing; it makes you really take a step back and reevaluate your own process and goals.

Vorteile:

How you can incorporate this product on any area in your business. I also like how it bridges with various software applications.

Nachteile:

I can’t select a series of documents and index them/store in separate trays simultaneously.

Antwort von DocuWare

vor 5 Jahren

Thank you for your review. We appreciate hearing from our customers. We're glad that your organization is benefiting from DocuWare's flexibility and integration capabilities. Depending on what you are trying to accomplish, your DocuWare administrator or your partner can configure the solution to store documents in separate trays. The documents must have an index field that identifies their document type. Then a process runs in the background to send the files to the designated tray.

John
Applications Developer in USA
Staatsverwaltung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I took over the Docuware administration for my company. The learning curve was steep, but worth it!

5,0 vor 7 Jahren

Kommentare: Organization, shedding of old paper records (which made it easy to relocate).

Vorteile:

It allowed my company to get rid of @ 80% of it's paper records! It collated the old files into a common user interface (per department) that allows anyone to use it and find stuff quickly and easily!

Nachteile:

The one thing I think is missing (and this has been recorded) is that the "fat" client has been removed from the software. As an administrator, I made frequent use of the fat client.

Ryan
SP Manager in USA
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

We researched document managing programs, Docuware is by far the best program available! WE LOVE IT!

5,0 vor 7 Jahren

Vorteile:

Simplicity, Thorough, and Value these are some words that come to mind about the Docuware program. We are in the process of "managing" 17 years worth of document. Through Docuware we are able to "spider web link" our Bill of Ladings to our Packing Slip to our PO's to our Invoices (AP) to our Customer Invoices (AR) to the SDS sheets to the Certification of Standards documents our customers require. This program has reduced hours of research in paper files to minutes in the program search fields. That's not even the best part! Exceptional Service! We had one minor issue when we first implemented the program within one small area, we contacted our local representation (Les Olson Company) they in return setup a conference call with Docuware with in 48 hours a resolution to the issue AND fixed. I have not had an issue since. My company and I are extremely pleased with Docuware and what it accomplishes.

Jeffrey
Jeffrey
Member Attorney in USA
Verifizierter Nutzer auf LinkedIn
Rechtsberatung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Integration into Outlook

4,0 vor 5 Jahren

Vorteile:

I liked having the ability to link documents directly from DocuWare.

Nachteile:

I wish there was a google style search option

Antwort von DocuWare

vor 5 Jahren

We appreciate your taking the time to review DocuWare. We're glad that the solution's Outlook integration capabilities work well for you. You can enhance DocuWare's search capabilities by using Full-Text search. You can also use a wildcard by adding an asterisk on either side or on both sides of your search expression. Additionally, wrap multiple search terms in quotes and separate them with AND or OR to use multiple values against a field or fields in a search dialog. Please reach out to your DocuWare Sales Director for further assistance or contact us at customer.feedback@docuware.com.

Wendy
Chief Operations Officer in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

No complaints. Great product!

5,0 vor 7 Jahren

Kommentare: We were able to confidently go paperless.

Vorteile:

That it connects to my email account, as well as, other software for ease of use. If confused about setup they processes are easy to figure out.

Henry
Risk and compliance specialist in Kolumbien
Druck, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

DocuWare user review

5,0 vor 8 Monaten

Kommentare: The softwares is a good tool for big teamworks and documents

Vorteile:

It's a tool that simplify the document work

Nachteile:

Some tools are difficult to use and the index is complicated

Resa
Senior Data Engineer in Nepal
Informationsdienst, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Take advantage of DocuWare!

4,0 letztes Jahr

Kommentare: Overall, DocuWare is an excellent document management system. It has helped us to streamline our workflow and save time and resources. The user-friendly interface and automated processes make it easy to use and the search feature helps us quickly find the documents we need.

Vorteile:

DocuWare is an incredibly efficient and user-friendly document management system. It has helped streamline our workflow, allowing us to quickly and easily access our documents and data. The search feature makes it easy to find the right document quickly and the automated processes have made our job easier.

Nachteile:

Although DocuWare is a great document management system, it can be difficult to customize and configure it to meet our specific needs.

Diane
Operations & Marketing Manager in USA
Anwaltskanzlei, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Amazing, organized and completely simple. Even the transition from our old system was flawless.

5,0 vor 7 Jahren

Vorteile:

Customized and user friendly. So easy to teach new users, so many shortcuts and completely organized. I love it!

Trish
Faciliies Manager in USA
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Docuware act as a 'holding place' for invoices...I am still evaluating how I feel about it.

4,0 vor 6 Jahren

Kommentare: I was not immediately on board when the company began using Docuware... it felt redundant as if you were handling the invoice more than once. I am currently a user and becoming more and more used to the many tools and drop down boxes offered. It does do a lot, that much I will say.

Vorteile:

Docuware allows you to store all invoices. This applies for all users within our department, so assisting with invoice processing and coding while someone who may be out of the office can be easily accomplished...there is no need to exchange passwords etc. Also, searching for an invoice you may not be sure you received or not is simple.

Antwort von DocuWare

vor 6 Jahren

We appreciate your feedback. DocuWare is feature-rich so it can adapt to any organization¿s processes. As part of the system design, we establish a streamlined workflow that minimizes the amount of time people spend on routine tasks. If you have suggestions for process improvements as you become more familiar with DocuWare, let your DocuWare Administrator know.

Lance
IT Manager in USA
Versorgungsunternehmen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Nice way to keep documents safe

4,0 vor 7 Jahren

Kommentare: Safe way to store important documents and keep them organized and archived.

Vorteile:

Easy to use, runs in a browser, great searching capabilities.

Nachteile:

Takes a bit to get used to the cabinet approach vs the windows explorer style of folders organization.

Carlos
Carlos
Analista in Venezuela
Verifizierter Nutzer auf LinkedIn
Bankwesen, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

no more lost documents, no more folders on the desk

5,0 vor 6 Jahren

Kommentare: It greatly facilitates the analysis of documents, since being digital and being in the cloud, you can consult them at any time

Vorteile:

I like that you can have the credit applications, and their digitized attachments identifying the contents by fields and add custom review stamps

Nachteile:

the integration with the Ultimus system is difficult at first but then it works very well

Antwort von DocuWare

vor 6 Jahren

Thank you so much for taking the time to review DocuWare. We're happy to hear that DocuWare improved your credit application process and facilitated your integration with your business process management software. You can reach out to us at

Joe
Chief Administrator in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Tons of bang for the buck!!

5,0 vor 8 Jahren

Kommentare: Docuware is a reasonably priced document management system that can be tailored to small or large organizations. Ease of learning and use made it easy for even veteran employees to become invested in the product. We couldn't be more pleased.