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seit 15 Jahren bei der Softwareauswahl

Über DocuWare

Die Büroautomatisierungslösungen von DocuWare bieten einen intelligenten digitalen Workflow und Dokumentenkontrolle für beträchtliche Produktivitätssteigerungen.

Erfahre mehr über DocuWare

Vorteile:

However, it has been back up quickly in my cases. The configuration aspect is easy for even the basic IT user.

Nachteile:

Cost, It costs money and isn't free. But you get what you pay for.

Bewertungen zu DocuWare

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,4
Kundenservice
4,6
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,4

Weiterempfehlungsquote

8,6/10

DocuWare hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 88 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (88)

Martin
Applikationen Manager in Deutschland
Immobilien, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Kann viel

4,0 vor 3 Monaten

Kommentare: Solides Programm mit zu großen Funktionsumfang. Wichtig ist es gleich richtig zu zuschneiden. Danach wird es schwierig.

Vorteile:

Sehr großer Funktionsumfang und viele Möglichkeiten für DMS und Workflows

Nachteile:

Kompliziert in Anwendung und Optimierung da es durch die vielen Funktionen verkompliziert ist.

Eileen
Eileen
Office Manager in USA
Verifizierter Nutzer auf LinkedIn
Elektrische/elektronische Fertigung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Innovative and robust document management platform

5,0 vor 10 Monaten

Kommentare: DocuWare has allowed us to improve the organization, access and security of our documents, significantly increasing our efficiency in the office. I would recommend DocuWare to other companies looking to optimize document management.

Vorteile:

I like DocuWare's ability to efficiently scan and store all of our important documents has allowed us to streamline processes and reduce paper usage. The intelligent search function makes it easy for us to quickly find any file, which saves us valuable time in our daily routine. In addition, integration with other systems, such as ERP and CRM, has improved interdepartmental communication and information management. DocuWare's ease of use and quick implementation allowed us to adapt smoothly to this new way of working. Finally, remote access and real-time collaboration have improved our efficiency, allowing us to work more agile and respond quickly to our company's needs.

Nachteile:

DocuWare offers many useful features, but it can be costly for small businesses. Also, more customization options would be ideal.

Antwort von DocuWare

vor 9 Monaten

Hi Eileen, many thanks for your comments. For small business, maybe DocuWare Cloud would be a good solution... We work every day on improving and being much more efficient for our users.

Taylor
Taylor
System Administrator in USA
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy-to-use software for organizing documents

4,0 vor 6 Monaten

Kommentare: After capture, DocuWare creates a well-organized system that can transport images, data, communications and information in a dance of workflows that seamlessly connect and integrate with existing and future systems.

Vorteile:

DocuWare is easy to configure and provides state-of-the-art functionality that improves data capture, utilization, integration, and distribution. Since DocuWare has an open design, I am able to create multiple very sophisticated connections that I can use in your daily work.

Nachteile:

If I had a magic wand, I would design a standardized entry point that collects these various forms of media and provides context-specific links to the complexities of frequently recognized categories.

RODRIGO
CONTROLLER in Spanien
Finanzdienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Not happy at all

3,0 vor 3 Monaten

Vorteile:

I think is a good platfrom and it repsonds quick. The landing pages and tools are good

Nachteile:

The customer services is terrible and annoying

Antwort von DocuWare

vor 3 Monaten

Hi Rodrigo, thank you very much for sharing your review. Apologies for your negative experience with customer service, we take note internally, these comments are very useful for us as it allows us to review our processes and improve in all areas that may affect our customers. On the other hand, we are glad that the solution itself, has been to your liking and you have chosen us among other similar software.

Ramon
Executive Operations Manager in Spanien
Chemikalien, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A great decision when we implemented it in 1999

5,0 vor 3 Monaten

Kommentare: We keep using it even our company was absorbed by a huge multinational. Some offices are using it too as it remains a local document organizer.

Vorteile:

To have all documents in one source correctly filed, organized and available to the team

Nachteile:

At the beginning to find ourselves the best way to give parameters to the documents to properly organize the information. At that time the support was not much (in 1999)

Antwort von DocuWare

vor 3 Monaten

Hi Ramon, thank you very much for sharing your review. We are pleased to know that you have been our customer for so long and we thank you for allowing us to continue hand in hand. As you say, since 1999 until today, we have evolved and improved our solution, we continue to work on it every day, but none of this would be possible without the team behind, increasingly prepared to make your experience with DocuWare better and better.

Chris
CFO in USA
Bau, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Docuware Review

5,0 vor 5 Jahren

Kommentare: Docuware has been a great experience for our Company. It has allowed us to pay invoices faster, track information about who has overcharged us, and track change orders without letting them get lost in the shuffle.

Vorteile:

Docuware is a powerful tool for routing paperwork through workflows. It has eliminated paper running through our office and allowed our employees to work from any location without needing physical access to the paper.

Nachteile:

Setting up the workflows is difficult at first, but once you get used to "speaking the language" per se it's not bad at all.

Antwort von DocuWare

vor 5 Jahren

Thank you for the great feedback! We love to hear when DocuWare is a great success for organizations like yours.

Rafael
Rafael
Programador de Sistemas Pleno in Brasilien
Verifizierter Nutzer auf LinkedIn
Computer-Software, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

The Best Tool for Electronic Document Management

5,0 vor 6 Jahren

Vorteile:

I use and manage DocuWare in the company where I work, it has an incredible administration tool, allowing you to create multiple access profiles, with rules for viewing and writing, allows you to create several file trays for separation and organization of them, among others features. Already for the end user of the company, the graphic interface of the Web part is very easy to understand, without a lot of unnecessary information, after only what the user needs to filter and find their documents. Importing documents into DocuWare is another fantastic thing, you can do this by simply printing the document through the DocuWare printer, a supplement that sends the document directly to the user's default tray, or to a certain tray if rules are created for it. You can also import documents into DocuWare simply by placing them in a certain pre-defined folder, which is monitored by the system and automatically imports as soon as a document is placed there. There is also the possibility of using scanners to scan physical documents, as you can also manually import the documents already scanned into DocuWare.

Nachteile:

Regarding the tool I have nothing to complain about, but the support leaves something to be desired, DocuWare's own support takes some time to answer simple questions at times, but it has a vast documentation that can be used to remedy various types of doubts , often solving simpler problems without having to open a call for support.

Idaly
Idaly
Project Manager in USA
Verifizierter Nutzer auf LinkedIn
Halbleiter, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Document management that facilitates our processes and allows us to save paper.

5,0 vor 11 Monaten

Kommentare: It has allowed us to keep our documents in order, we improve the fluency when filing and sharing documents very quickly, we keep our files safe, we reduce the cost of paper, the digitization of our documents has boosted our growth and productivity.

Vorteile:

It is the best software for document management, it is very good at keeping our documents digitally secure, it is very good at exchanging documents between colleagues, it is a very fast system, it is easy to navigate and it keeps document management smooth.

Nachteile:

Some colleagues thought that it is expensive software at first, but I disagree as there are many software with similar functions, but DocuWare has more power to manage our documents to a great extent.

Antwort von DocuWare

vor 9 Monaten

Hi Idaly, many thanks for your comments. We work every day on improving our solutions and make it much more efficient for our users.

Josep
CEO in Spanien
Textilien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easier, usefull and fast way to work with the documents and datas.

4,0 vor 3 Monaten

Kommentare: The experience have been good, we started to work with DocuWare on June 2018, and during the pandemic time when we had been working at home it help us a lot and it was more easy for us.
Also it helps a lot the work with our auditors, now with DocuWare is more faster and esier.

Vorteile:

Well for us DocuWare change the way to work in the office with the documents, we save time, is more safe and faster than the way that we worked before to get the program.

Nachteile:

Well in general we are happy with the program but if I have to say one thing we miss some more tutorials or some more webinars to help to work with the program and also give an idea to implement the DocuWare in different deapartments of the company.

Jose Maria
Financial Manager in Spanien
Baumaterial, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Docuware, great software for document management

5,0 vor 3 Monaten

Kommentare: Our experience has been very good. The power of the documentation search algorithm mixed with artificial intelligence is brutal.

Vorteile:

What I like most about Docuware is its versatility, its easy handling and the security of the information it stores.

Nachteile:

What I like least is that depending on the application you want to give it, it requires development, adaptability and implementation and this involves cost.

Aaron
IT Manager in Spanien
Automotive, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Docuware at SHAD

5,0 vor 3 Monaten

Vorteile:

We use Docuware on a daily basis to archive supplier invoices, start a workflow of approvals and finally integrate them into our ERP

Nachteile:

I don't have any cons, the software accomplish their purpose greatly

courtney
Office Administrative Coordinator in USA
Buchhaltung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Docuware

4,0 vor 5 Jahren

Kommentare: Overall experience has been good, its saves our files which is what we need. I would give the software a 10 if it had a few more tools/options to modify and save the files.

Vorteile:

Docuware is easy to use, reporting is easy to generate and the service is always very prompt.

Nachteile:

Once a file is archived, you cannot (in my experience) delete it out of the system if needed. It would be ideal if you could edit the documents in the inbox (add or rotate pages) however once the documents are uploaded they remain "as is". Also, I have done this many times and hit the save button too fast and then had to go back and find the file to re-name or enter because a field was not complete- in the system lets you save blank fields, so just be careful!

Antwort von DocuWare

vor 5 Jahren

Thank you so much for taking the time to review DocuWare. We're happy to hear that you appreciate how user-friendly the software is ¿ ease of use is an important focus for us. Your ability to delete archived documents is linked to the permissions you¿ve been given. Permission to delete documents is granted on a limited basis to reduce the chance that documents will be deleted in error. You can ask your DocuWare administrator for permission to delete documents. If you have other concerns, please reach out to us at customer.feedback@docuware.com.

Wisdom
Business Consultant in Südafrika
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Docuware Functionality

4,0 vor 2 Jahren

Kommentare: It is very pleasant and an easy to use software.

Vorteile:

It has an option of being server or cloud based and the users have a webclient interface that is compatible with all modern browsers

Nachteile:

Docuware support still has to improve. Africa has to be reliant on support from German. it is as if Africa is a country and not a region. that might negatively affect it in Africa

Antwort von DocuWare

vor 2 Jahren

Thank you for taking the time to review DocuWare. I'm glad that your overall experience with our solution was positive. Please be assured that our support function is improving all the time. If you have further input, please reach out to us at customer.feedback@docuware.com.

Ian
Finance Manager in Kanada
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Talbot Marketing

5,0 vor 7 Jahren

Kommentare: 'Overall, the number of documents we print has been reduced by 90% as electronic processes have been put in place. More significant than our cost or environmental savings is our ability to ensure orders are being processed in a timely manner and accounts payable invoices are being processed efficiently. Our Return on Investment was achieved in less than one year, but we saw immediate improvement in our customer service with our new ability to quickly place orders and address issues that may arise. DocuWare gave us real-time transparent processes and seamless information flow between departments. We are very happy with DocuWare and couldn't live without it.'

Vorteile:

Ease of Use & improvements to our Processes

Mahmoud
Mahmoud
ERP Consultant in Kanada
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Document Management and workflows

5,0 vor 5 Jahren

Vorteile:

It's ability to built workflows for the document (approvals, verifications, reminders....) these workflows can be visually seen on the document (stamps, annotation, comments...) . This is very customizable for each business based o their requirements. Also the ability of Docuware to integrate with DB's is amazing and to pull and push data based on your configuration

Nachteile:

I wish their configuration is centralized in one area. And I see they are in this process now

Antwort von DocuWare

vor 5 Jahren

Thank you so much for your review. It's great to hear that DocuWare Workflow is performing so well in your organization and that you're benefiting from DocuWare's powerful integration capabilities. As you've noticed, we are in the process of centralizing our administrator configuration functionality. The project will be completed soon. If we can be of further assistance, please reach out to us at customer.feedback@docuware.com.

Kurt
Network Administrator in USA
Computer-Hardware, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Document Archival!

5,0 vor 7 Jahren

Kommentare: Document Archive.

Vorteile:

Web based software. Works with almost any device. Complies with our strict security standards. The software is very flexible and easy to use.

Nachteile:

Cost, It costs money and isn't free. But you get what you pay for. Seriously the software is an awesome buy.

Oscar
Customs Specialist in USA
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Good software, easy to setup and use

5,0 vor 6 Jahren

Vorteile:

The capability of host documents in the cloud is one of the best things in this software and the user profile administration process too.

Nachteile:

Some bugs in the task assigning process is the defect i identified in this software, i have some troubles with this function.

Antwort von DocuWare

vor 6 Jahren

Thank you so much for taking the time to review DocuWare. We appreciate hearing from our customers. If you need help in fine-tuning your business processes please reach out to your DocuWare Partner who can assist you with effective assignment of workflow tasks. You can also contact us at any time with suggestions at customer.feedback@docuware.com.

Liliana Sofia
GED in USA
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

It changed my life, now everything is easier and more efficient

5,0 vor 8 Monaten

Kommentare: Efficiency and productivity increased significantly thanks to the automated workflow and document management features of this platform.

Vorteile:

What I liked the most about this amazing platform is the way it has completely simplified my professional life. Before discovering this platform, I was dealing with mountains of paperwork, complicated paperwork, and constant confusion. But now all that is a thing of the past!

Nachteile:

Due to the wide range of functions and features they offer, it can take a while to understand and get the most out of all the available tools. But once you get familiar with the platform and discover all the possibilities it offers, you realize that it is worth the initial effort.

Antwort von DocuWare

vor 6 Monaten

Hello Liliana! Thank you so much for your detailed review. We are thrilled to hear you are enjoying DocuWare and that it has made such an impact on your productivity and efficiency. We work hard to deliver a great product and reviews like yours mean a lot to us. Thank you! - The DocuWare Team

Sally
VP, Business Process & Data Solutions in USA
Sport, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Improved Service

5,0 vor 7 Jahren

Kommentare: Improved information flow with customers and with suppliers. Also, greatly simplified locating documents.

Vorteile:

The relationship with our vendors has improved because we now have a consistent and reliable way to communicate order information. We've found that better vendor relationships support better customer service. The breadth of features has also allowed us to improve information flow with our customers.

Nachteile:

To fully leverage the features of the product we did need to develop owners inside the business who could trouble shoot and fine tune solutions. As is often the case, the more expert the user the more powerful the tool.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Grafikdesign, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great for Automating your Document Managment

5,0 vor 5 Jahren

Vorteile:

We use this to manage incoming invoices to automatically link it with our inventory managment solution

Nachteile:

Steep learning curve. But other than that, it is great.

Antwort von DocuWare

vor 5 Jahren

Thank you so much for taking the time to review DocuWare. We're happy to hear that integration with your inventory management solution brought new efficiencies to your invoice management process. If you are interested in ongoing administrator or end-user training, members of your team can participate in in-depth classroom training at our New Windsor, New York headquarters. They can also access FAQs which are found in the Support section of our website. The FAQs cover key subjects including ¿How do I¿ guides and solutions for common issues. The DocuWare Community forum is another valuable resource. If we can be of assistance, please reach out to us at customer.feedback@docuware.com

SARAH
Director of development in USA
Philanthropie, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

DocuWare

4,0 vor 4 Jahren

Kommentare: DocuWare really helped streamline our invoice processing and document control systems

Vorteile:

The DocuWare setup team really works with you and helps you customize the software for your needs. It's electronic identification of scanned documents and intelligent filing is top notch

Nachteile:

It is an expensive investment and endeavor. Working out the all the tweaks can take some patience and time.

Antwort von DocuWare

vor 4 Jahren

Thank you for taking the time to review DocuWare. We're glad that our solution and its workflow capabilities helped your organization improve the speed and accuracy of invoice processing and gain a clearer view of the status of documents and data. If we can be of assistance, please contact us at customer.feedback@docuware.com

Donald
VP CFO COO in USA
Bankwesen, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Easy to implement and use. We were up and running in a very reasonable time frame.

5,0 vor 6 Jahren

Kommentare: Improved efficiency and better document management.

Vorteile:

The system is user friendly and easy to learn. It has helped improve our efficiency in handling the accounts payable function by eliminating the need to move paper documents. It has also replaced paper document storage with imaged files which are much easier to work with both from a storage aspect as well as a research aspect.

Nachteile:

At this point we have not had any issues with the system performance or capabilities. It is providing what we need for this function.

Lance
IT Manager in USA
Versorgungsunternehmen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Nice way to keep documents safe

4,0 vor 7 Jahren

Kommentare: Safe way to store important documents and keep them organized and archived.

Vorteile:

Easy to use, runs in a browser, great searching capabilities.

Nachteile:

Takes a bit to get used to the cabinet approach vs the windows explorer style of folders organization.

Carlos
Carlos
Analista in Venezuela
Verifizierter Nutzer auf LinkedIn
Bankwesen, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

no more lost documents, no more folders on the desk

5,0 vor 6 Jahren

Kommentare: It greatly facilitates the analysis of documents, since being digital and being in the cloud, you can consult them at any time

Vorteile:

I like that you can have the credit applications, and their digitized attachments identifying the contents by fields and add custom review stamps

Nachteile:

the integration with the Ultimus system is difficult at first but then it works very well

Antwort von DocuWare

vor 5 Jahren

Thank you so much for taking the time to review DocuWare. We're happy to hear that DocuWare improved your credit application process and facilitated your integration with your business process management software. You can reach out to us at

Joe
Chief Administrator in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Tons of bang for the buck!!

5,0 vor 8 Jahren

Kommentare: Docuware is a reasonably priced document management system that can be tailored to small or large organizations. Ease of learning and use made it easy for even veteran employees to become invested in the product. We couldn't be more pleased.