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Über DocuWare

Die Büroautomatisierungslösungen von DocuWare bieten einen intelligenten digitalen Workflow und Dokumentenkontrolle für beträchtliche Produktivitätssteigerungen.

Erfahre mehr über DocuWare

Vorteile:

Docuware is a powerful tool for routing paperwork through workflows.

Nachteile:

Trying to print it a bit of a hassle, which is confusing because it didn't used to be that way. I'm not sure why happened or why.

Bewertungen zu DocuWare

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,4
Kundenservice
4,5
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,3

Weiterempfehlungsquote

8,5/ 10

DocuWare hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 101 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (101)

Hans Werner
CEO in Deutschland
Metallabbau, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Workflows sind murks

4,0 vor 9 Monaten

Kommentare: Ich könnte gerade kotzen wenn an in der Luft hängt und wichtige Workflows für die Abwicklung in der Firma nicht funktionieren.

Vorteile:

Einfache Archivierung, gut in der Gruppe zu arbeiten, revisionssicher

Nachteile:

Der Workflowdesigner und der schlechte Support. Man bekommt nur Antworten über den Vertriebspartner und der keine von Docuware.

Antwort von DocuWare

vor 8 Monaten

Lieber Hans Werner, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr ehrliches Feedback zu geben. Wir bedauern sehr, dass Ihre Erfahrungen mit unserem Workflow Designer und dem Support nicht Ihren Erwartungen entsprochen haben. Wir bei DocuWare nehmen jedes Feedback ernst und untersuchen derzeit die Unannehmlichkeiten, die Sie. Wir haben Ihre Bedenken intern weitergeleitet, um sicherzustellen, dass sich sowohl unsere Produkt- als auch unsere Support-Teams damit befassen. Wir schätzen Ihr Unternehmen und sind bestrebt, Ihre Erfahrungen positiv zu gestalten. Ein Mitglied unseres Teams wird sich direkt mit Ihnen in Verbindung setzen, um die Angelegenheit weiter zu besprechen und Ihnen die Unterstützung zu geben, die Sie benötigen. Vielen Dank für Ihre Geduld und Ihr Verständnis, während wir daran arbeiten, unseren Service zu verbessern. Mit freundlichen Grüßen, das DocuWare-Team

Lukas
Lukas
Social Media Manager in Deutschland
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

DocuWare erleichtert das Verwalten von Dokumenten erheblich

4,0 vor 6 Monaten

Kommentare: DocuWare überzeugt als zuverlässiges und effizientes Dokumentenmanagementsystem. Die Software erleichtert das Verwalten, Archivieren und Abrufen von Dokumenten erheblich und bietet zahlreiche Funktionen zur Automatisierung von Workflows. DocuWare ist besonders geeignet für Unternehmen, die ihre Prozesse digitalisieren und effizienter gestalten möchten.

Vorteile:

Zu den Vorteilen von DocuWare zählen die benutzerfreundliche Oberfläche, die effiziente Suchfunktion und die Möglichkeit zur Automatisierung von Prozessen. Außerdem ist das System skalierbar, was es für Unternehmen unterschiedlicher Größenordnungen attraktiv macht.

Nachteile:

Fortgeschrittene Funktionen setzen oft eine zusätzliche Schulung oder Einarbeitung voraus.

Martin
Applikationen Manager in Deutschland
Immobilien, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Kann viel

4,0 letztes Jahr

Kommentare: Solides Programm mit zu großen Funktionsumfang. Wichtig ist es gleich richtig zu zuschneiden. Danach wird es schwierig.

Vorteile:

Sehr großer Funktionsumfang und viele Möglichkeiten für DMS und Workflows

Nachteile:

Kompliziert in Anwendung und Optimierung da es durch die vielen Funktionen verkompliziert ist.

Bernat
Bernat
CIO in Spanien
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Revolution on Invoices Management

5,0 letztes Jahr

Vorteile:

The digitization of the approval workflow and the accessibility of stored documents make this digital document management system the best.

Nachteile:

A drawback is the absence of direct support from the vendor, coupled with limited availability of technical documentation on the product

Chris
CFO in USA
Bau, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Docuware Review

5,0 vor 6 Jahren

Kommentare: Docuware has been a great experience for our Company. It has allowed us to pay invoices faster, track information about who has overcharged us, and track change orders without letting them get lost in the shuffle.

Vorteile:

Docuware is a powerful tool for routing paperwork through workflows. It has eliminated paper running through our office and allowed our employees to work from any location without needing physical access to the paper.

Nachteile:

Setting up the workflows is difficult at first, but once you get used to "speaking the language" per se it's not bad at all.

Antwort von DocuWare

vor 6 Jahren

Thank you for the great feedback! We love to hear when DocuWare is a great success for organizations like yours.

Cynthia
Executive Assistant in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

DocuWare: Serviceable

3,0 vor 4 Jahren

Kommentare: My experience was good. As stated, once you figured out what you needed to do to complete the transaction, it was fine.

Vorteile:

Our association used Docuware for about six years and for where our business model was at the time, it served a good purpose. Once you figured out the system, it was easy enough to use, albeit a bit "clunky." We used it primarily for uploading invoices and bills to be paid.

Nachteile:

It was challenging to find past invoices with this system. Docuware was not overly intuitive, so it took a fair amount of time to figure out how to access and pull up past invoices if there were questions about payment.

Antwort von DocuWare

vor 4 Jahren

Thank you for taking the time to review DocuWare. I'm glad that your overall experience with our solution was positive. The situation that you describe is not typical. DocuWare is known for its ease of use and powerful search capabilities. Customers are able to assign keywords they choose, such as vendor and date, as well as use full text search. If you have further input, please reach out to us at customer.feedback@docuware.com.

Josep
CEO in Spanien
Textilien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easier, usefull and fast way to work with the documents and datas.

4,0 letztes Jahr

Kommentare: The experience have been good, we started to work with DocuWare on June 2018, and during the pandemic time when we had been working at home it help us a lot and it was more easy for us.
Also it helps a lot the work with our auditors, now with DocuWare is more faster and esier.

Vorteile:

Well for us DocuWare change the way to work in the office with the documents, we save time, is more safe and faster than the way that we worked before to get the program.

Nachteile:

Well in general we are happy with the program but if I have to say one thing we miss some more tutorials or some more webinars to help to work with the program and also give an idea to implement the DocuWare in different deapartments of the company.

Charo
AP Analyst in Puerto Rico
Maschinerie, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Charo’s review

4,0 vor 8 Monaten

Kommentare: Easy to use, filters works excellent, I really love it!

Vorteile:

Easy to find my documents, keep hundreds of documents and it is so easy to work with filters

Nachteile:

If I need to search a document I have to enter the exact first letters or numbers otherwise it won’t come up.

Jose Maria
Financial Manager in Spanien
Baumaterial, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Docuware, great software for document management

5,0 letztes Jahr

Kommentare: Our experience has been very good. The power of the documentation search algorithm mixed with artificial intelligence is brutal.

Vorteile:

What I like most about Docuware is its versatility, its easy handling and the security of the information it stores.

Nachteile:

What I like least is that depending on the application you want to give it, it requires development, adaptability and implementation and this involves cost.

Ramon
Executive Operations Manager in Spanien
Chemikalien, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A great decision when we implemented it in 1999

5,0 letztes Jahr

Kommentare: We keep using it even our company was absorbed by a huge multinational. Some offices are using it too as it remains a local document organizer.

Vorteile:

To have all documents in one source correctly filed, organized and available to the team

Nachteile:

At the beginning to find ourselves the best way to give parameters to the documents to properly organize the information. At that time the support was not much (in 1999)

Antwort von DocuWare

letztes Jahr

Hi Ramon, thank you very much for sharing your review. We are pleased to know that you have been our customer for so long and we thank you for allowing us to continue hand in hand. As you say, since 1999 until today, we have evolved and improved our solution, we continue to work on it every day, but none of this would be possible without the team behind, increasingly prepared to make your experience with DocuWare better and better.

Eileen
Eileen
Office Manager in USA
Verifizierter Nutzer auf LinkedIn
Elektrische/elektronische Fertigung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Innovative and robust document management platform

5,0 vor 2 Jahren

Kommentare: DocuWare has allowed us to improve the organization, access and security of our documents, significantly increasing our efficiency in the office. I would recommend DocuWare to other companies looking to optimize document management.

Vorteile:

I like DocuWare's ability to efficiently scan and store all of our important documents has allowed us to streamline processes and reduce paper usage. The intelligent search function makes it easy for us to quickly find any file, which saves us valuable time in our daily routine. In addition, integration with other systems, such as ERP and CRM, has improved interdepartmental communication and information management. DocuWare's ease of use and quick implementation allowed us to adapt smoothly to this new way of working. Finally, remote access and real-time collaboration have improved our efficiency, allowing us to work more agile and respond quickly to our company's needs.

Nachteile:

DocuWare offers many useful features, but it can be costly for small businesses. Also, more customization options would be ideal.

Antwort von DocuWare

vor 2 Jahren

Hi Eileen, many thanks for your comments. For small business, maybe DocuWare Cloud would be a good solution... We work every day on improving and being much more efficient for our users.

Idaly
Idaly
Project Manager in USA
Verifizierter Nutzer auf LinkedIn
Halbleiter, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Document management that facilitates our processes and allows us to save paper.

5,0 vor 2 Jahren

Kommentare: It has allowed us to keep our documents in order, we improve the fluency when filing and sharing documents very quickly, we keep our files safe, we reduce the cost of paper, the digitization of our documents has boosted our growth and productivity.

Vorteile:

It is the best software for document management, it is very good at keeping our documents digitally secure, it is very good at exchanging documents between colleagues, it is a very fast system, it is easy to navigate and it keeps document management smooth.

Nachteile:

Some colleagues thought that it is expensive software at first, but I disagree as there are many software with similar functions, but DocuWare has more power to manage our documents to a great extent.

Antwort von DocuWare

vor 2 Jahren

Hi Idaly, many thanks for your comments. We work every day on improving our solutions and make it much more efficient for our users.

Ruben
Real Estate in Kanada
Immobilien, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Works for what i need

4,0 vor 10 Monaten

Vorteile:

Its a basic digital signature software that does what it needs to

Nachteile:

It takes a bit to get used to the program

Ferran
Financial Director in Spanien
Chemikalien, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Increased our efficiency

5,0 letztes Jahr

Vorteile:

Connectivity with SAP BO, so our accountant can book all the invoices from our suppliers faster.

Nachteile:

For the moment I like everything about DocuWare.

Whitney
Administrative Assistant in USA
Immobilien, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Safe and Secured

4,0 letztes Jahr

Vorteile:

I really like how Docuware works together with the other software's used to store documents for everything. Also, like how I can put any location and look up the information needed for the store/tenant. Once you understand how to use Docuware it is easily used and able to locate the information need.

Nachteile:

The thing I like the least with Docuware is learning how to use the program. I have slowly taught myself how to navigate the program but I believe a lot of people are scared to use it because it can be confusing to learn how to navigate.

Wisdom
Business Consultant in Südafrika
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Docuware Functionality

4,0 vor 3 Jahren

Kommentare: It is very pleasant and an easy to use software.

Vorteile:

It has an option of being server or cloud based and the users have a webclient interface that is compatible with all modern browsers

Nachteile:

Docuware support still has to improve. Africa has to be reliant on support from German. it is as if Africa is a country and not a region. that might negatively affect it in Africa

Antwort von DocuWare

vor 3 Jahren

Thank you for taking the time to review DocuWare. I'm glad that your overall experience with our solution was positive. Please be assured that our support function is improving all the time. If you have further input, please reach out to us at customer.feedback@docuware.com.

Salma
Salma
Accountant in USA
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best Of All Time and sensational tool for documents management.

5,0 vor 3 Jahren

Kommentare: Enables ease of documents sharing.
Automates business processes.
Documents can be stored securely.

Vorteile:

It's simple to organize and manage documents and files. Enables ease go search and display documents and files. Ensures ease of documents access.

Nachteile:

I haven't experienced any downside with DocuWare as it matches all what I need.

Antwort von DocuWare

vor 3 Jahren

Thank you for taking the time to review DocuWare. I'm glad that your experience with our solution was positive. If you have further input, please reach out to us at customer.feedback@docuware.com.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Buchhaltung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good Software

5,0 vor 6 Jahren

Kommentare: Docuware is a very easy software to scan and access reports. It's a place to store documents

Vorteile:

- good software to store company's documents - easy access in searching specific documents

Nachteile:

- at this moment of time their is nothing bad to say about this software

Antwort von DocuWare

vor 6 Jahren

Thank you so much for taking the time to review DocuWare. We appreciate hearing from our customers. We're so glad that your experience has been very positive. If we can be of help in the future, please contact us any time at customer.feedback@docuware.com.

Peter
General Manager in Frankreich
Großhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

An excellent solution provider for my documents.

5,0 vor 2 Jahren

Kommentare: I was able to get the effect I wanted in the management of my documents.

Vorteile:

Affordable. Fast interface. It simplifies searching for documents and greatly reduces the time it takes to find a document.

Nachteile:

There is nothing I don't like about the product, it provided the control of my documents as I wanted.

Antwort von DocuWare

vor 2 Jahren

Thank you for taking the time to review DocuWare. We appreciate your positive feedback about how our cloud-based solution has enabled your organisation to automate manual tasks, increase productivity and improve collaboration across departments. If we can ever be of assistance, please reach out to us at customer.feedback@docuware.com.

Jeffrey
Jeffrey
Member Attorney in USA
Verifizierter Nutzer auf LinkedIn
Rechtsberatung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Integration into Outlook

4,0 vor 6 Jahren

Vorteile:

I liked having the ability to link documents directly from DocuWare.

Nachteile:

I wish there was a google style search option

Antwort von DocuWare

vor 6 Jahren

We appreciate your taking the time to review DocuWare. We're glad that the solution's Outlook integration capabilities work well for you. You can enhance DocuWare's search capabilities by using Full-Text search. You can also use a wildcard by adding an asterisk on either side or on both sides of your search expression. Additionally, wrap multiple search terms in quotes and separate them with AND or OR to use multiple values against a field or fields in a search dialog. Please reach out to your DocuWare Sales Director for further assistance or contact us at customer.feedback@docuware.com.

Nicole
Town Clerk in USA
Staatsverwaltung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Happy about selection

5,0 vor 6 Jahren

Kommentare: The overall capability of the software is amazing; it makes you really take a step back and reevaluate your own process and goals.

Vorteile:

How you can incorporate this product on any area in your business. I also like how it bridges with various software applications.

Nachteile:

I can’t select a series of documents and index them/store in separate trays simultaneously.

Antwort von DocuWare

vor 6 Jahren

Thank you for your review. We appreciate hearing from our customers. We're glad that your organization is benefiting from DocuWare's flexibility and integration capabilities. Depending on what you are trying to accomplish, your DocuWare administrator or your partner can configure the solution to store documents in separate trays. The documents must have an index field that identifies their document type. Then a process runs in the background to send the files to the designated tray.

Van
President in USA
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Documented Docuware Success Story

5,0 vor 8 Jahren

Kommentare: As a Docuware client for over 15 years I have seen this product evolve. We have utilized this program to scan, index and search real estate title documents. From our first use we knew this product was going to revolutionize our title company and it has done this without any loss of productivity and, in fact, has saved manpower and storage dollars. From the moment we created our first "cabinet" with one entry till now where we house over 40 million images that are accessed by personnel from all our locations, we experience exceptional response time and absolutely no "down time". I highly recommend this product to anyone in the title industry.

Vorteile:

Functionality, ease of use, and very small learning curve.

Nachteile:

I have no adverse thoughts.

John
Applications Developer in USA
Staatsverwaltung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I took over the Docuware administration for my company. The learning curve was steep, but worth it!

5,0 vor 8 Jahren

Kommentare: Organization, shedding of old paper records (which made it easy to relocate).

Vorteile:

It allowed my company to get rid of @ 80% of it's paper records! It collated the old files into a common user interface (per department) that allows anyone to use it and find stuff quickly and easily!

Nachteile:

The one thing I think is missing (and this has been recorded) is that the "fat" client has been removed from the software. As an administrator, I made frequent use of the fat client.

Ryan
SP Manager in USA
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

We researched document managing programs, Docuware is by far the best program available! WE LOVE IT!

5,0 vor 7 Jahren

Vorteile:

Simplicity, Thorough, and Value these are some words that come to mind about the Docuware program. We are in the process of "managing" 17 years worth of document. Through Docuware we are able to "spider web link" our Bill of Ladings to our Packing Slip to our PO's to our Invoices (AP) to our Customer Invoices (AR) to the SDS sheets to the Certification of Standards documents our customers require. This program has reduced hours of research in paper files to minutes in the program search fields. That's not even the best part! Exceptional Service! We had one minor issue when we first implemented the program within one small area, we contacted our local representation (Les Olson Company) they in return setup a conference call with Docuware with in 48 hours a resolution to the issue AND fixed. I have not had an issue since. My company and I are extremely pleased with Docuware and what it accomplishes.

Wendy
Chief Operations Officer in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

No complaints. Great product!

5,0 vor 8 Jahren

Kommentare: We were able to confidently go paperless.

Vorteile:

That it connects to my email account, as well as, other software for ease of use. If confused about setup they processes are easy to figure out.