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Über Fortis

Payments as a Platform vereinfacht den Zahlungsprozess und schafft eine nahtlose Erfahrung für dich und deine Kunden.

Erfahre mehr über Fortis

Vorteile:

I like the fact that we can process our payments daily. I really don't know the value for the money because I don't know how much we paid for it.

Nachteile:

Customers to provide more information. It could be hard for the customers to make payments online.

Bewertungen zu Fortis

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,6
Kundenservice
4,6
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,4

Weiterempfehlungsquote

8,6/10

Fortis hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 121 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (121)

Kwame
Business Analyst in UK
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Simple way to manage your recurring payments

5,0 vor 5 Jahren

Kommentare: Omnifund is used to manage our monthly recurring credit card payments. It does the job cleanly, providing useful information in instances where the payment was declined. This helps our system to respond accordingly, whether to represent the declined payment or inform the customer.

Vorteile:

Very simple and intuitive UI requiring no user guide to get going. Most tasks can be completed easily with just a few mouse clicks. Support is excellent and they react on user feedback and implement solutions quickly.

Nachteile:

Sorting on the Customers tab is not great, also the list displays only 10 records. An option to increase displayed records to 20 would be great. Also, ability to display customers added within a date range will help. Some label names are not very clear on what they are, for e.g. Account # which can refer to Merchant's customer account # or payment account number.

Aime
Credit Collection Specialist in USA
Medizinische Praxis, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Made simple

5,0 vor 7 Jahren

Vorteile:

Not complicated to learn or work with, cons the business I work for has a few different business and having to sign in individual to each one sometimes becomes a hassle but other that that it is a great program not to complicated in processing payments or setting up

Nachteile:

The individual sign in's to each business I would say since the business that I work for has a few different business kind of have to remind myself to make sure I am in the correct one has happen many times that a payment is take in the wrong business that is a the only down part.

Antwort von Fortis

vor 7 Jahren

Hi Aime. Thank you for your review and feedback. We are actively working on a new framework that would allow you to have one login for multiple locations. Currently this is only available to admins but will soon be available for employee IDs as well.

Dan
Manager in USA
Finanzdienstleistungen, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Disappointed

1,0 letztes Jahr

Kommentare: They would not be my first choice when choosing a payment processor. After much due diligence there are a handful of others are that are more capable and have API integration.

Vorteile:

We have no pros on this product except that the sales lady was fantastic. Other than that we can't comment on this aspect of the product.

Nachteile:

Lack of customer service and flexibility after it was found that their product could not perform to the level that was promised prior to the contract being signed. We tried to reach out to fortis to resolve the issue but came across roadblocks that prevented us form using their product.

Lori
Administrator in USA
Bau, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Enjoying OmniFund!!

5,0 vor 4 Jahren

Kommentare: It's a quick and fast way to bill our clients. Very straight forward and easy to use!

Vorteile:

Easy to use. I like that the password has to change every 3 months for security reasons and I like how it's easy to void a payment if you accidentally billed the wrong person or the wrong credit card or the wrong amount. LOL. Whew! I like how the program saves name and credit card numbers so you don't have to type them in each time. It's also nice to look at transactions that have occurred and separate it by a date search or a name search. We were able to customize it so we can type in reference codes that make sense to us.

Nachteile:

Can't think of anything right now. I have had no problems using it.

DOLORES
MIS in USA
Großhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to use

5,0 vor 7 Jahren

Kommentare: ease of use and regulation compliance.

Vorteile:

I like the ability of storing customer credit card information and knowing that it is compliant with regulations. I also like the ability to be able to resend receipts, the ability to search past customer activity, the ability to issue credits directly from the charge transaction.

Nachteile:

I really do not have any dislikes of the software, I guess if I had to have one it would be that you do not know that you have a card that needs an updated expiration date until you process the payment and it is declined.

Antwort von Fortis

vor 7 Jahren

Hi Delores. Thank you for your review. Someone from our support team will reach out to you and show you how you where to look for the expired card tag when you go to process a transaction.

Danie
Patient Services Coordinator in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

One of the easiest applications to navigate and take payments, or void out as needed.

5,0 vor 7 Jahren

Vorteile:

I use many account site locations under one login and everything is effortlessly accounted for. Makes keeping my books up to date easy and fun! You can setup a port for swiping card/check payments, or choose manual entry. Fantastic Website and application. Have had great customer service when needed as well, thank yoU!

Nachteile:

Would prefer the setup of sliding my credit card payments to be easier from each location to another, but overall, fabulous experience!! I can still enter in manually, which most times I prefer anyway. It's just nice having both options.

Antwort von Fortis

vor 7 Jahren

Thank for the positive feedback!

Nicole
Account Manager in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Love my sales rep!

5,0 vor 7 Jahren

Vorteile:

Very easy to use! If I ever have any questions I just call my sales rep and she will walk through the process with me.

Nachteile:

I hate having to take the test once a year. With my job I just don't have time to go through the process.

Antwort von Fortis

vor 7 Jahren

Hello Nicole. Thank you for the positive review. I understand the frustration in dealing with PCI regulations, though. We work hard to make PCI compliance as simple as possible for all of our users. Depending on how you handle the actual cardholder data, compliance can be easier or more difficult. We are more than happy to talk to you and see if we can help make this less time-consuming for you.

Nichole
office manager in USA
Buchhaltung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Customer Convenience and Office Efficiency

5,0 vor 4 Jahren

Kommentare: Omnifund allows my clients to make payments online. I love how it easily integrated in my billing software, ImagineTime, and allowed a seamless payment platform.

Vorteile:

Easy to integrate to my billing software. I love giving my clients the ability to pay online and have their payments applied to their account.

Nachteile:

I do not like paying both WorldBank AND Omnifund to process online merchant payments, I wish I were only one merchant provider to pay. I also wish the swiper had keypad entry, but it is just a simple swipe.

Joanne
Bookkeeper in USA
Maschinerie, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

best CC program

5,0 vor 7 Jahren

Vorteile:

Historically, I can see many times I need to look back so easy to use the price is right, very user-friendly

Nachteile:

nothing so easy use, easy to teach other too I have used it and taught many no problem The yearly update is the only thing

Antwort von Fortis

vor 7 Jahren

Hello Joanne. Thank you for the review and feedback. We understand the frustration with the annual PCI qualifications. However, this is done to ensure the highest level of security for your customer's data. We do everything on our end to make this as easy as a process as possible.

Melissa
Owner/Chiro in USA
Krankenhausversorgung & Gesundheitswesen, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The only payment processing you need!

5,0 vor 2 Jahren

Vorteile:

It’s easy to use, affordable, and has every feature you need.

Nachteile:

Nothing I can think of right now. I have had a great experience so far

Antwort von Fortis

vor 2 Jahren

Thanks so much for the review! The Fortis team is happy to help your business in any way possible.

Lorie
Finance Manager in USA
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The ease of payment is the best feature. Customer support is very attentive and timely .

4,0 vor 7 Jahren

Kommentare: It is very user friendly. It keeps records of customer usage.

Vorteile:

The ease of use and customer recall for repeat users is a very nice feature. The ability to store and recall customer information is helpful as some of our customers provide multiple credit cards for the same account. The printed receipt is very clear and organized.

Nachteile:

It is confusing trying to understand what the fees are for each transaction. I am the finance manager and I am still somewhat in the dark concerning the all the fees.

Kory
Ops Manager in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to use

4,0 vor 7 Jahren

Vorteile:

Daily Reports very intuitive and easy to use -easy location of customers-easy to update information

Nachteile:

Updating existing credit cards-not as intuitive as I would have liked-sometimes confusing when having a customer with multiple cards

Antwort von Fortis

vor 7 Jahren

Thank you for the feedback. We welcome suggestions from our clients and will be contacting you so we can better understand how to make this section more intuitive.

Michael
VP in USA
Großhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

my experience is positive over all.

5,0 vor 7 Jahren

Vorteile:

i find that the simplicity of use and my customers information being saved are the best features that i use

Nachteile:

some of the search functions and not being taught the finer points of using more of the functions of the software

Antwort von Fortis

vor 7 Jahren

Thanks for the positive review. We will pass along your information to Customer Support to ensure that you are aware of more of our solutions functionality.

Shelley
Operations Manager in USA
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

It is easy to set up future charges. And easy to charge a card

4,0 vor 7 Jahren

Vorteile:

This product is easy to use. I can add or change information at any time. A second window pops up when you sign in which I do not understand why. I can sign in fairly quickly.

Nachteile:

It takes too long to clear the bank. I might put a charge through on Thursday or Friday. It doesn't clear until Wednesday. I would also like to be able to save a standard message to the customer instead of writing it every time...like a Thank you for your business. On the receipt, I would like to see the Company name as well as the person's name.

Antwort von Fortis

vor 7 Jahren

Hi Shelley. Thank you for the review and feedback. Someone from our support team will reach out to you regarding the settlement time and your your other questions.

Karen
Insurance Specialist II in USA
Krankenhausversorgung & Gesundheitswesen, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Reccomend using

4,0 vor 4 Jahren

Kommentare: My overall experience is good with OMNI FUND and customer service has been helpful when needed.

Vorteile:

The soft ware was pretty easy to learn and use, I use it on a daily basis.

Nachteile:

I have never been able to pull up a patient by the Medical Record number that i use when ever i process a payment.

Ronald
President in USA
Finanzdienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Awesome Billing Software

4,0 vor 4 Jahren

Kommentare: I have enjoyed using OmniFund. If there's ever an issue I can get it resolved in a timely matter.

Vorteile:

This software is easy to use and rarely has any issues.

Nachteile:

I'm not willing to sell your product to our merchants because you offer credit processing. If I had a merchant that has a lot of reoccurring billing and you come in a offer them credit card processing.

Antwort von Fortis

vor 4 Jahren

Thank you, Ronald! Your feedback is most welcome. We aim to provide the best and easiest to use platform in the business. Your feedback helps us continue to meet that goal.

ROSEANN
ADMINISTRATOR in USA
Maschinerie, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

With a company that has several users, we can all agree that the site is extremely user friendly.

5,0 vor 7 Jahren

Vorteile:

This program is extremely easy to follow and always has been efficient and seamless as far as completing a transaction.

Nachteile:

We have not had any issues while working with your program. Honestly while working on site, it is very easy, the flow is perfect and the help line is there to make sure your questions are resolved in a timely manner.

Antwort von Fortis

vor 7 Jahren

Thanks for the positive review! Please let us know if there is anything we can do to make your experience even better!

Mary
Mortgage Servicing Specialist in USA
Immobilien, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Efficiency Over All

4,0 vor 4 Jahren

Kommentare: Compared to other systems i have dealt with it was very easy to learn and i was able to help customers right away..

Vorteile:

Easy to learn and very organized ...as far as looking up information and obtaining files.

Nachteile:

Wish it could be a bit faster...especially when you have to look up information for a customer.

Antwort von Fortis

vor 4 Jahren

Thank you for your review, Mary! We are always looking to improve our service delivery so your feedback is important to us.

ANTHONY
ACCOUNTING CLERK in USA
Buchhaltung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

GOOD PRODUCT

4,0 vor 4 Jahren

Vorteile:

THE PRODUCT ALLOWS ME TO SEE WHO PAID, AND WHEN. I CAN PULL UP THAT CUSTOMER AND SEE THEIR PAYMENT HISTORY. DOES WHAT IT IS SUPPOSED TO.

Nachteile:

THE BILLING IS NOT VERY EASY TO ACCESS AN ACTUAL BILLING STATEMENT.

Siri
Billing Specialist in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I find the program to be very user friendly and I am happy with the product.

5,0 vor 6 Jahren

Vorteile:

I don't have to go through several clicks to search for what I need. I like how organized my clients list is. I feel the site is very secure for my customers.

Nachteile:

Can't think of one at this time.

Antwort von Fortis

vor 6 Jahren

Thanks for the positive review!

Carlos
VP in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

We have been using OMNIFUND ( previously gotoBilling) since 2011 and has always been extraordinary.

5,0 vor 7 Jahren

Vorteile:

Easy to use. Prompt and attentive customer service and resolution of questions. Customers using this service find it easy and hassle free.

Antwort von Fortis

vor 7 Jahren

Thanks for the positive feedback! Let us know if there is anything we can do to improve our service!

Terra
credit analyst in USA
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy to use and great customer service!

5,0 vor 7 Jahren

Vorteile:

The software is easy to use and the site always accessible. I've never had problems with processing transactions.

Nachteile:

The site needs to go mobile. We have to work on split screens and it can be difficult to view information.

Antwort von Fortis

vor 7 Jahren

Hi Terra. Thank you for the review and feedback. We do offer a mobile application for tablets and smart phones. I hope this helps you with your display issues.

Nora
Patient billing representative in USA
Medizinische Praxis, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

OmniFund is super user friendly

5,0 vor 4 Jahren

Kommentare: All of the information is at hand. Very user friendly

Vorteile:

I love how easy it is to do my daily deposits. All of the information is broken down in a way that makes sense.

Nachteile:

I don't like how long it takes to transmit the ACH

Antwort von Fortis

vor 4 Jahren

Hi Nora! We're very happy you find our service easy to use. We will reach out to you directly regarding your ACH issue.

Dina
ADMIN ASST in USA
Konsumgüter, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

FFC

5,0 vor 4 Jahren

Kommentare: GIOOD COMPANY HAS NO PROBLEMS USING WEBSITE

Vorteile:

EASE OF USE. COMPANY HAS NO PROBLEMS USING WEBSITE

Nachteile:

NOTHING. COMPANY HAS NO PROBLEMS USING WEBSITE

Marsha
Office Manager in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Omnifund is user friendly and gives my company everything we need for our business purposes.

5,0 vor 7 Jahren

Vorteile:

The software is very easy to maneuver. Transaction and reports are detailed and easy to run. Receipts are readily accessible.

Antwort von Fortis

vor 7 Jahren

Thanks for the positive feedback!