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Über Hotelogix

Cloudbasierte Hotelverwaltungssoftware, die Hotelreservierungen vereinfacht, den Betrieb effizienter macht und den Umsatz steigert.

Erfahre mehr über Hotelogix

Vorteile:

Easy reports , easy access to get the information.

Nachteile:

Those issues have been fixed quickly by the support staff but really hurt our reputation even if it just happens a few times. Again, completely unreliable.

Bewertungen zu Hotelogix

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
4,5
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,4

Weiterempfehlungsquote

8,6/10

Hotelogix hat eine Gesamtbewertung von 4,4 von 5 Sternen basierend auf 246 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (246)

A.Y. Julien
A.Y. Julien
Room Division Manager / Directeur de l'hébergement in Kamerun
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Hotelogix and WDC Aparthotel (5*)

5,0 vor 2 Jahren

Vorteile:

For any new hotel, Hotelogix it a good way to start, especially small size business. Very easy to use and the suport team is very responsive and available.

Nachteile:

It should be more modern and it can be good for it to have the email integration option, more options on invoice samples to fits best customers need. Also, as hotel CRM it's very important, with Hotelogix it's still tricky to track guests profile in order to have a good database and to be able to back it up or restore.

Marc
Director in Jamaika
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Functionality, Customer Service

5,0 vor 4 Jahren

Kommentare: This is the fundamental software of any hotel, so it's critical it has the features you need, has good uptime, and the company is responsive to your questions. Hotelogix checks all those boxes, to my view.

Vorteile:

It's intuitive for its basic features that your staff have to use, and very feature-rich. You have to live with it a while to learn how it goes about doing certain things, but once you do that and get a workflow going, it has a remarkable list of features. They are also tech-savvy and use advanced customer-service tools, so you get a sense that they are tech-forward people and will keep improving the product along the latest lines. I think their customer service may be their best attribute: they're available 24 hours a day, which is not something that, in particular, the North American companies offer unless you are paying tons of money for a very premium product. And they're very nice, with an old-world manner.

Nachteile:

There are functions that could be simplified and shown more clearly and in a more user-friendly way; I just chalk this up to the company being from India so their English is often more formal and complex and sometimes can be interpreted in more than one way. And sometimes you have to search for info (such as, how every tax and fee is broken down, in a customer's bill) instead of it being able to be easily shown right there on the first page. But I'm okay to have to have this, in return for the functionality and the other attributes. And you can always ask them about every detail, and of course suggest improvements.

Giorgos
General Manager in Griechenland
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

absolute **SCRAP**

1,0 vor 8 Jahren

Kommentare: I would prefer to use an excel spreadsheet than your program and i regret the time we prepaid one year subscription.
For example lets see some points:
~Every time to login you have to enter an image verification code, enter your username (which has to be an email) and on the second screen it tells you that you have already login in a different device. in the third screen you have to select your "counter". Even if you have only one counter per user you will have to select it. and then you wait 3 second the PMS to show the final screen. So that is 30 seconds every time! ~Your system doesn't provide multi use. You cannot use the same account in 2 different computers simultaneously. Also if a different user has opened the one's room details, you will not be able to open it in your computer and will have to find who has already opened it..or wait for him to close it. Also to do the night audit you will have to logout all the other users! You have an option to do it though the extranet and wait 3 seconds but all this proccess will take 10 minutes. Imagine that to do it every time from a mobile device. And then the users will have to login again to use the pms ~the rooms that are to departure today don't have a different colour!
~You select a room, you make a reservation and the system saves it in a different room. CRAZY!. i have videos to show you if you want
~you cannot see which reservations are guaranteed and which not!
~you cannot move with the mouse a reservation to different dates
~the housekeeping report cannot be printed from the previous day! and not able to print for the next X day. only for the same day! and this is not a housekeeping report, it lacks very important information
~there is not option to build your own reports, and you are not willing to build a custom one..
~there is not a report to show the arrivals, departures and staying rooms in one piece of paper at once
~in the main screen there is not a info bar to show the numbers of available and occupied rooms
~you cannot see the money balance of the departuring rooms for a given date!! and there isn't a report to show all the clients that paid today or a X date
~your replies to the emails are out of topic!
~you cannot set the rooms to be double (for 2 people) and every time you have to select adults 2 after having press the "enable editing" button

I totally suggest you to avoid it unless you have a 3 rooms lodging

Vorteile:

Nothing

Nachteile:

all the above that i mentioned and a lot more

Antwort von Hotelogix

vor 8 Jahren

Sincere apologies! We have addressed your concerns below -Image verification code is a security measure -Counter Selection: `already login¿ pops up for previous logins -Multiple user access is possible -`Opened Reservation¿ has an update restriction to avoid over riding of work -Night Audit helps close current days¿ transaction -Checking out reservations to be tracked on Frontdesk -Assign room to block a particular room -Refer to Booking Deposit Tracker Report for deposit guarantee booking -Move is used to transfer a reservation from one room/type to other on same dates -For different date, Stay Details>Edit Reservation Form>Shift -Reports >Housekeeping report> print Housekeeping report -Check House Status on Frontdesk for hotel occupancy -Money balance for departing rooms: Frontdesk>Room Operations>Checkout list -Money collected: Report>Cashier Report>Counter Revenue Report -Select double occupancy when creating reservation -Custom reports are possible

Dayanand
MANAGER in Indien
Gastgewerbe, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Easy to use front desk management & OTA management

5,0 vor 12 Monaten

Kommentare: Excellent

Vorteile:

Online reservation managed by PMS, we do not want to do manual work .

Nachteile:

Support System at times take little longer to resolve the queries.

Gunawan
Managing Director in Indonesien
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

All in one package of the most user friendly Property Management Software

5,0 vor 5 Jahren

Kommentare: My overall experience with Hotelogix is good, I have tried several Property Management Softwares, and we pick the right one.

Vorteile:

The learning curve for training for the new staff is easy, user friendly, and the software has complete package of POS and PMS system. The support team are reachable, and very helpful.

Nachteile:

There is nothing to complain about this software.

Antwort von Hotelogix

vor 5 Jahren

Hi Gunawan, Thank you for your review. The user-friendliness of our product is very important to us and we are happy that you highlighted it. We're glad you picked Hotelogix and hope to be of continued service to you.

Kharla
Group General Manager in Philippinen
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Most reliable, very stable and cost efficient PMS today.

5,0 vor 2 Jahren

Kommentare: Very satisfied.

Vorteile:

It is easy to use, the reports are very relevant and may be customized according to your needs, and customer service is very good.

Nachteile:

Packages set up. You will need to do the attachment to the front office all over again if you edit or change something in the rate.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

One of the best PMS. Software and very supportive team

4,0 vor 2 Jahren

Kommentare: It was a right decision to take this software and credit goes to my IT. Team

Vorteile:

Cloud base and very supportive team specially [SENSITIVE CONTENT]!

Nachteile:

Very easy to use hence it is cloud base the speed os very good without any interruptions.

(CG) Chandraguptha
(CG) Chandraguptha
Site Reliability Engineer in Indien
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Since 2015 Oct, I am using Hx it was great to see basic to advances features in 500+ hotels till dat

3,0 vor 6 Jahren

Kommentare: Made life easy for different need on Front Office Operations only, as of now there is no other department support features apart Front Office & Restaurant POS.

Vorteile:

On Request, Lot of new features have been developed on based on universal resolutions, As everyone knows it is really difficult to handle large chine of hotels like Treebo, as we can't handle manually based on expending the hotels in one portfolio & to analysis the data, So with help of API, these became possible, as per our requirement HX had supported us with best hospitality support. It is really easy to use & anywhere at any time we can access based on our requirements using Website, APP, Msite everything is unique good days as well.

Nachteile:

we have seen blackout dates with multiple bugs & had some restriction access on usage hence there were multiple escalations on usage on bulk actions & API Calls, hence we had failures & bad days as well.

Antwort von Hotelogix

vor 6 Jahren

Thanks, Chandraguptha for leaving a review. We are proud to be a part of Treebo¿s journey so far and look forward to the future interactions and thereby the development of our product. We value your suggestions :)

Anil Kumar
Anil Kumar
Reservations Manager in Indien
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Simply Awesome

5,0 vor 6 Jahren

Kommentare: A uniform inventory & auto OTA bookings make easy the work & to play as per the market analysis. As it is a cloud base software, can be logged in from anywhere. Each & everything is crystal clear to everyone on the system. The management dashboard is awesome for the status of occupancy, ARR, Forecasting with last year comparison.

Vorteile:

The Reservation System of the software is absolutely good. Just map your inventory from the PMS, the same will be updated in OTA's through a channel manager, just you have to manage the rates as per occupancy.

Nachteile:

Need to update a reminder by email/a popup for the hold till booking while releasing from the system. And We can mark a number of rooms as DNR, but we cannot remove them all at a time.

Antwort von Hotelogix

vor 6 Jahren

We thank you for choosing Hotelogix & appreciate your effort to write a review for us. It¿s great to get this kind of feedback from you on our Management Dashboard that has enabled you to view all critical reports from a single dashboard. Check out our Mobile Hotel app that brings the convenience of managing your hotel operations even on the go. We look forward to your feedback on the same.

Ram
Fom in Indien
Gastgewerbe, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Nice

5,0 vor 9 Monaten

Vorteile:

process is easy , transaction is smooth

Nachteile:

customer support may need some improvement

Keon
Director in Kanada
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

In Betracht gezogene Alternativen:

Christmas Eve Blocked off the account

3,0 vor 3 Jahren

Kommentare: Typically good. Except for the issues I had today.

Vorteile:

I like the quality of reports that you’re able to receive with the software.

Nachteile:

My billing is suppose to be directly deducted from my credit card. For some reason hotel logix decided this month they didn’t want to do an automatic withdrawal. The account isn’t even a month past due and they choose to block access, so night audit and checkout for guests could not be completed. I get a call Christmas Eve morning and half to deal with something stupid like this is infuriating. When speaking to my account rep over the phone he laughed at me. I have two hotels which I use this software and may start looking for other software if this is how you are treated.

Mindaugas
CEO
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Shakespeare Hotel

3,0 vor 10 Jahren

Kommentare: I used Logix for several month, its a great hotel management program, but still need to be fixed and added more option.
I discontinued to use it because during few month i understand that i spend more time by using Logix than i do my reservations by excel program.
Main points are these:
1. Logix can't make invoice for several reservations of one group. Means if i would like to get payment from tour agency which sent me 10 customers (10 rooms) i must issue one by one invoice to get a payment. That's a lot of paper work and very confused.
2. I can't understand and follow which reservations been paid and which not, must follow manually.
3. In reports i can't get detail report as i need. Even i can't get specific report for specific dates, for example i need customer list who check in from 1 st of December until 15 of December, so the system show me all customers who use to live between these specific dates.
4. When i add new reservation and during the period of staying our room price change, system of Hotel Logix starting to show strange amounts per night. For example, customer stayed 5 nights for 800$ and 3 nights for 900$, so in the system i got strange amount that customer pay per night: 837.5$ (its not specific as it should be)
5. I can't make an overbooking, for example sometimes we have that customer not arrived, but he paid for the hotel, and i would like to see this reservation in the bottom of table, but night audit not allow this reservation to be in the bottom and i must either delete, either to remove it from the system. (In manual case, i keep reservation in the bottom of the table until customer will arrive)
So these the main points which make my decision to not work with Hotel Logix, because even i asked programmers to fix these problems but they was not able to do it.
So, in general, this hotel managment program is very suitable for small hotels which has not over 20 rooms, and receive customers from Walk in or booking websites.
Of course again its depend on the country and conditions of work.
Hope my comment will be helpful for you business and you will improve your system

Antwort von Hotelogix

vor 10 Jahren

1) Hotelogix offers you the option of having a consolidated invoice for a group reservation and you can even view/ print the invoice for an individual room if you wish. 2) Hotelogix provides you the feature to view and obtain all the pending folios, so that the hotel does not have to maintain these records manually. 3)The feature, Reservation List allows you to view a detailed report of the reservations that are due to Check In or already checked in on a specific date or during a specified date range. You can view the report as per the reservation status. (Reserved/ Already Checked In). 4) Hotelogix shows the exact amount per night, the way the rates are defined to be charged. 5) Hotelogix gives an option to charge a No Show fee as per your hotel's No Show policy. As per Global Standards, we cannot perform the night audit with a reservation (Overbooking)which is not yet checked in for the day, which is why the system prompts to either Check In/ No Show a reservation.Hope this helps.

Armand
Manager in USA
Gastgewerbe, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

This software really is the most bang for the buck!

5,0 vor 7 Jahren

Kommentare: Lots of reports that were nice to have to make good business decisions. Inventory management. One of the biggest advantages was the online inventory management.

Vorteile:

This software is as simplistic or complex as you need it to be. It has all the features that a large hotel may need but works well with small motels too. I purchased this for a small 15 unit motel that operates seasonally. This software was not only one of the most affordable but it was by far the most effective. With such a small operation I really needed something simple. Hotelogix delivered. It doesn't overly complicate things like many of the other software I looked into. And best of all you can't beat the price. The support staff was fantastic anytime I needed assistance, which was minimal. I have been apart of many software installations in my experience. I can honestly say that none went so smooth as this one. These folks are friendly, patient, and readily available. They are also very honest as to recommendations for your business needs. I would recommend this software to any property manager regardless of size, but I would especially recommend it to anyone operating a small operation such as mine. You won't find a better deal out there. If you want to simplify your work life and get help managing your online program, go with Hotelogix.

Antwort von Hotelogix

vor 6 Jahren

Hi Armand, Thanks for taking the time to share your experience! We are glad to hear that you find Hotelogix easy to use, affordable and having good customer support. Such a review motivates us to make our product even better. Don¿t miss to checkout our Hotelogix Mobile Hotel app (available for both iOS and Android) to manage all your hotel operations on the go.

George
Director in UK
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Hotelogix review

5,0 vor 3 Jahren

Kommentare: GDPR compliance is straight forward, taking of guest ID's is simple. Making temp reservations is easy as is looking up cancelled reservations and previous guests. Doing room splits and having guests pay for another room or part of an Invoice is possible, just takes some learning. Online help is always available and seldom lets you down, unless a night audit has been done. Very capable software.

Vorteile:

It is very in-depth, sometimes too detailed. The guest search is particularly good. Every aspect of hospitality is covered. In fact, I have still not learned everything that is available.

Nachteile:

It is impossible to make changes after a night audit. Really irritating not to be able to extend stays under the same booking reference number. It was difficult to block out dates for 4th Dec and 11th Dec 2021 which are very busy. In the time it takes to block out a cancelled room there is already a new booking. There is a glitch (time lag) between Expedia, Siteminder and Hotelogix but how does one find out who is at fault. Expedia were very keen to penalise us for overbooking.

Erin
Owner in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Hotelogix has faulty accounting practices

1,0 vor 9 Jahren

Kommentare: We signed up with hotelogix in good faith. As time went on it we had to add this service or that. We are a very small company. We paid every invoice as it was sent to us. Seven months in they hit us with thousand dollars of back invoicing for their accounting mistakes. They would not let us space out or break up these charges with out shutting down our services. We paid them though we were in our first year as a small business. We started looking for a new booking engine and integrated with little hotelier in Sept. We alerted hotelogix that we would no longer be using their services. They charged us through automatic withdrawal from our account 2 days prior to invoicing was due for the month of Oct when we were ending services on Sept 30. No contract was ever signed. They are refusing to refund charges by saying there is a 30 day cancellation notice for services. This is not stated in any paper work or email I received from them, it has never been stated on any invoice sent from their company. It's really not the money. I have no issue with paying my bills it's the dishonesty. Back charging for mistakes by their accounting department, refusing to work with a small business in their first year of business, withdrawing funds day early from bank accounts, refusing to refund monies for services not delivered. Scumbag business practices.

Antwort von Hotelogix

vor 9 Jahren

Hello Erin It is unfortunate to know your disappointment with our accounting system. Your Hotel was signed up initially on zero plan from May 23, 2014 @ $80/month for the services of PMS, WEB service & Payment Gateway. You have then opted for enterprise plan with advance billing in the month of Dec'14 with an additional charge of $65/month. However, the billing was missed and the charge was not added to your billing which was clarified to you up front. This is an unintentional human error and the bills were later presented to you with a differential amount of $450.24 which you have agreed to pay. The billing was then corrected and the amount was auto charged by the system. As you are on advance billing plan, the bills for Oct were generated in the mid-month and sent to you on Sept 16th. As the billing due date is 10 days from the date of generated invoice it has auto charged on 24th Sept, 2015 after which we have received your cancellation. We deeply apologize for your experience.

Enea
CRO MANAGER in Albanien
Gastgewerbe, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Awesome Product!

5,0 letztes Jahr

Vorteile:

Support 24/7 provided by Hotelogix, especially [sensitive content hidden] is always supportive in any hour of the day

Nachteile:

no comment, i have no issue with the system

Mohamed
Director in Tansania
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

An all rounder App

5,0 vor 5 Jahren

Kommentare: The 10/10 Support we get from them when encountering with any issue, they go the extra mile to make sure everything works fine for you and your Hotel.

Vorteile:

I like the capability of doing all there is to management of a hotel and its restaurant making it easy to follow up with everything in one place. Its able to merge with channel managers which make room availability and reservations automated with all OTAs The ability to integrate the app with your bank making it possible to charge a card at the Point of Sale is also a grate advantage the app.

Nachteile:

Nothing negative that i can think of right now.

Antwort von Hotelogix

vor 5 Jahren

Hi Mohamed! Thank you for your review. It is our goal to help hoteliers manage end-to-end operations on a single platform and we are happy that Royal Cliff Zanzibar has found value in our product. Thanks again.

Abhishek
Asst Manager. in Indien
Gastgewerbe, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Always ready to develop for any new requirements. 24*7 prompt customer support.

4,0 vor 6 Jahren

Kommentare: We have grown with them from 1 property to 400+ property now.
The App has developed a lot in last 3 years and has also implemented and integrated many new tools and techniques.

Vorteile:

Very basic tool yet consists of all the features that any PMS should have. Grid provides the clear picture of reservations. Night Audit and Correction mode keeps things under control.

Nachteile:

Bit slow to load for Front Desk. There is nothing else to not like. Team has been helpful is takking away any issues that the tool had.

Antwort von Hotelogix

vor 6 Jahren

Thanks for writing a review for us. Hope you get a chance to check out our new and improved Central Reservation System ¿CRS 2.0¿ we introduced recently based on the feedback of our Multi-Property clients. We have got amazing responses so far and would love to hear your thoughts on the same.

Andre
Revenue Manager in Sri Lanka
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great product if you use all the features!

5,0 vor 5 Jahren

Kommentare: Very positive and I can highly recommend it.

Vorteile:

There are many features here that actually help to drive revenue and there is an extensive range of useful features which minimize the effort needed to manage bookings etc and this helps us focus on the most important tasks which is actually delivered a great service to our guests!

Nachteile:

Learning how to use the system is not as simple as other PMS' I have used before but I think the features it offers makes up for the learning curve.

Antwort von Hotelogix

vor 5 Jahren

Hi Andre, Your review is highly appreciated! For a customer to understand the scope of our product and leverage it effectively is truly encouraging for us. We'd be glad to hear your thoughts on our recently launched Marketplace and thank you for choosing Hotelogix.

Kunal
C.O.O in Indien
Gastgewerbe, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

One of the best software

4,0 vor 5 Jahren

Kommentare: It's been great working with hotelogix

Vorteile:

The software is user friendly . It has almost all the required features.

Nachteile:

Yet to find it.... But still there are a few things that we would want to experience.... For eg Material management system/ software that can be integrated with tally software.

Antwort von Hotelogix

vor 5 Jahren

Hi Kunal, Thank you for your review. At Hotelogix, we are constantly working towards enabling hoteliers like you to manage end-to-end hotel operations via our product, and making it a one-stop-platform for all your hotel management needs. Your feedback is valuable to us and we look forward to being of continued service to you.

Abhishikt
Audit reservation in Indien
Gastgewerbe, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

It just very simple and easy to handle.

5,0 vor 6 Jahren

Kommentare: Our hotel chain company was fully depended on this and helped us a lot understand flow and process of entire software and now we are able to build our own CRS.

Vorteile:

1. UI is simple 2. Easy to understand 3. HX support very responsive when it comes to customization or addition of extra feature. 4. Customization option are very effective and easy control .

Nachteile:

1. Room blocking audit trial can be improved. 2. Temp block option can be also improve as in if by mistake we don,t select timing for temp bock it just disappear. (In this situation it can be used as 30 sec block).

Antwort von Hotelogix

vor 6 Jahren

Thanks for taking out time to write a review for us. It¿s great to know that Hotelogix has helped you build your own CRS and you¿re getting benefitted from our features :) Your suggestions will be shared with the concerned department. Dedicated account manager for your property will update you on the same.

John
General Manager in Nigeria
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Review for Hotelogix

4,0 vor 2 Jahren

Kommentare: It has automated our reservation process and made reporting smoother

Vorteile:

The frontdesk view is great. I like the links to training videos also

Nachteile:

The POS interface can be more cool in appearance

Julie Ann
Manager in Jamaika
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Hotelogix

4,0 vor 2 Jahren

Kommentare: Great experience once you get familiar with the program

Vorteile:

Great reporting features for accounting purposes

Nachteile:

Takes some time to maneuver around the system to get a better understanding of it

Kas
Onwer in Thailand
Freizeit, Reisen & Tourismus, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Hotelogix is too complicate to use.

3,0 vor 3 Jahren

Kommentare: Good customer support, but the system need to make it more friendly to use.

Vorteile:

I’m not sure if I like it. I’m thinking to look for other software.

Nachteile:

It is very complicate to use. Many functions are hiding. Sometimes you need an expert skill to be able to work with Hotelogix.

Bonnie
Director of Operations in Kanada
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

An Amazing Experience!

4,0 vor 3 Jahren

Kommentare: The team at Hotelogix are excellent especially our account manager Ankit. Two thumbs up.
There were a few glitches this year but it has been resolved.

Vorteile:

We have been using Hotelogix for many years . For the price point, this is the most comprehensive system in the market and has everything you need to run your hotel!

Nachteile:

Sometimes there were glitches in the system and we were not able to check a guest in or make a reservation.