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Über Travelogic

Tourbetriebsmanagementlösung für die Rationalisierung von Angeboten, Buchungen und Reiseplanvorbereitungsprozessen.

Erfahre mehr über Travelogic

Vorteile:

The feature i enjoy is that I can charge VAT on my cost only and per service.

Nachteile:

So this is very frustrating because one need to double-check the rate as per what was initially quoted.

Bewertungen zu Travelogic

Durchschnittliche Bewertung

Benutzerfreundlichkeit
3,2
Kundenservice
3,1
Funktionen
3,0
Preis-Leistungs-Verhältnis
3,6

Weiterempfehlungsquote

6,5/10

Travelogic hat eine Gesamtbewertung von 3,4 von 5 Sternen basierend auf 21 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (21)

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Nutzerbewertungen filtern (21)

sharon
team Leader in Südafrika
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Travelogic User Friendly

5,0 vor 4 Jahren

Kommentare: The benefits are that it is definitely time-saving. Overall experience is good.

Vorteile:

I find the software very user-friendly. There are 2 versions, one for FIT, individual travellers and the new version for groups. What is good about the normal version is that you can change days, copy services, amend mark up. Also, it prints out the itinerary and works in conjunction with WETU - very professional document

Nachteile:

There are times when the incorrect pictures are pulled through on the itinerary so you have to double-check everything. The system cannot be trusted to pull through correctly. The new version for groups - still in progress so my comments will have to wait until sorted as there are a lot of issues. Once it is running properly, I think it will be great

Llauren
Sales & Product Manager in Südafrika
Freizeit, Reisen & Tourismus, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Touring Perspective - Escape+Explore

4,0 vor 4 Jahren

Kommentare: Support in the past didn't seem to completely understand the crucial turn around when help and answers were needed. There has definitely been an improvement here!

Vorteile:

The ease of loading in rates and packages for the consulting team to be able to push out quotes/invoices timeously.

Nachteile:

It would be great if there was a calendar integration as well as an integration with XERO. Accounting is a huge issue on our end. We tried the integration with SAGE but this didn't work as the Sage updates were not communicated with Travelogic so the system would pull invoices into incorrect areas which made weeks of trying to catch up. Pastel isn't an option for us, so we now work on XERO but manually need to full everything into the system. If we could have one reliable integration then that would be key.

Madeleine
Destination Expert in Südafrika
Freizeit, Reisen & Tourismus, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

No logic in it at times

3,0 vor 4 Jahren

Kommentare: I must say the above mentioned are all recent... I didn't have the same problem...
With all the above mentioned, this can be very frustrating and time-consuming, when trying to fix it before sending to client.

Vorteile:

The fact that you can do all the necessary documents in one system. From quote to invoice. Also, getting an idea of the profit one is making, the option for single and double rate. Being able to change status, from new to cancelled, it's a plus. Having a separate line for the tour leader, guide and driver is also a good thing. And I'm

Nachteile:

*Once a booking has been created, if one needs to reduce the number of pax, it changes all the rates, even for the transfers, guide, or rate that are not per person rate which is not necessary because one might consider to use the same vehicle size and the guide fees will normally remain the same whether I have 20 or 30 pax. So this is very frustrating because one need to double-check the rate as per what was initially quoted. Recently I changed the start dates for my quote it took days for the change to eventually take place. My day one was stating day "0" instead of day 1 but the dates were matching. When I pull out an itinerary for FIT, the same photos for a certain property appear on any other itinerary or other property that I work on. At the bottom of the itinerary, where you have the breakdown for activities, accommodation, transfers etc, sometimes you find an activity under transfer... or a name of accommodation which is none of what I loaded. I dont understand why we should have a per person rate for line such as transfer/transport/guide's fee etc

Nicky
Travel Planner in Südafrika
Freizeit, Reisen & Tourismus, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Travelogic

4,0 vor 4 Jahren

Kommentare: This software is vital to our business in order to generate itineraries/proposals so cannot do with out it. It has progressed to be more user friendly over the course of time since we've been using it.

Vorteile:

Quick and easy to load an itinerary, especially with the fairly recent updates that have been applied with regards to loading service lines under dates, it makes a lot more sense and much easier.

Nachteile:

Takes too much time waiting for amended dates one make to recognize and pull through ... removing a service line is quick ... would be nice if amendments could be as quick. The selection for location/countries is slow to recognise the first 3 or 4 letters of whichever country one is trying to select - time wasted here and if you select the incorrect country and want to make changes, not a quick process either

Kaveri
freelancer in Indien
Computer-Software, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Travelogic: user review

4,0 vor 3 Jahren

Kommentare: Local support. WETU intergration. It is way cheaper than other systems. The advantages are that it is certainly efficient. Overall experience is acceptable

Vorteile:

The product is very easy to use. There are 2 adaptations, one for singular explorers and the new form for groups. What is acceptable about the ordinary form is that you can find all the necessary documents at one place. Likewise, it is quick and simple to stack an agenda, particularly with the genuinely late updates that have been applied concerning stacking service lines under dates, it bodes well and a lot simpler.

Nachteile:

Unfit to make test archives and passages that don't affect sums totalled by accounting. Unfit to forestall editing of recently created monetary archives. This should NEVER even be a choice with any reserving or accounting framework. Unfit to create reports/cautions concerning when monetary records are altered.

Antwort von Travelogic

vor 3 Jahren

Dear Kaveri, Thank you for your recent review on Travelogic. We are always looking at ways to better our product and the only way we can do this, is by listening to our clients. I would appreciate it if you could mail me directly on morne@travelogic.co.za, I would love to explore more ways to better our system and make it even more user friendly.

Sharon
Bookkeeper in Kanada
Freizeit, Reisen & Tourismus, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

As an overseas user...

3,0 vor 4 Jahren

Kommentare: Seems like we have been waiting forever for Travelogic to go web based

Vorteile:

From an accounting point of view, not much.

Nachteile:

Complete lack of response from support. Admittedly we are 9 hours behind but they never respond to e-mails! Training by Skype is not ideal. Does not integrate with Accounting packages overseas. We cannot retrieve the reports we need. e.g. Our invoice numbers do not show on Creditors report. There appears to be no way to show a refund to a client for a service that has been cancelled due to bad weather etc. It would appear to be difficult for consultants to edit client names. It seems that the email function does not work. It would be preferable for test clients to be cancelled so that they disappear after training. It would appear suppliers that are no longer in business are not removed from the never ending list to scroll through to select particular suppliers for reports. (Such a waste of time scrolling through) It would also be more efficient to only show clients yet to travel under requests. i.e. to hide clients that have travelled in previous years to limit the number of clients to scroll through...

Maddelena
Director of Operations in Kanada
Freizeit, Reisen & Tourismus, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Poor Customer Support & Functionality/Reporting Options

2,0 vor 4 Jahren

Kommentare: Poor, in terms of the customer service, training and support. Around 70% of emails asking for support go unanswered. Seriously, this is no exaggeration. Additionally, when we are able to communicate with support and set up a support meeting: the last two of these arranged - the support consultant simply never appeared. So I gave up.

Vorteile:

Ability to book and directly reserve with camps. Up to date rate-loading. Ability to book complex groups clearly.

Nachteile:

Unable to create test documents and entries that do not affect amounts totalled by accounting. Unable to prevent editing of previously generated financial documents such as invoices: this should NEVER even be an option with any booking or accounting system. Unable to generate reports/alerts as to when financial documents are edited.

Teresa
General Manager in Südafrika
Freizeit, Reisen & Tourismus, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Travelogic Review

3,0 vor 4 Jahren

Kommentare: We are satisfied with the system and enjoy using it but it would be better if the system were an online system

Vorteile:

Ease of use, easy for current users to teach new users without having them have to go through long training sessions, the terminology is easy to understand and navigate

Nachteile:

The reporting functions re debtors, revenue, profitability, rates manuals as well as the system being able to manage and report on multiple currencies. In addition the system is not on an online system but a windows based system, a big issue and additional cost for Mac users - ultimately, if we decide to move our systems it will be because the system is not internet based

Gerald
Südafrika
Freizeit, Reisen & Tourismus, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Use of Travelogic

3,0 vor 4 Jahren

Kommentare: We use Travelogic in conjunction with smartbox to create itinerary documents and this combination works relatively well for us.

Vorteile:

The process of building itineraries works well for us.

Nachteile:

We do not use the software for any of the other functionalities it offers other than building itineraries.

Christopher
General Manager Southern Africa in Südafrika
Freizeit, Reisen & Tourismus, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Poor Service

3,0 vor 4 Jahren

Kommentare: Popor, we will leave them sooner rather than later, if this carries on

Vorteile:

Supports consultants in minimizing mistakes

Nachteile:

There is zero support services from them, they take forever to come back to emails. Consultants are allowed to manually change rates pulled through, which means we have to check bookings to avoid these changes being made.

Marika
Product manager in Südafrika
Freizeit, Reisen & Tourismus, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Travelogic

4,0 vor 4 Jahren

Kommentare: The program / development and improvement was stagnant for a long time but now they have new management and listening to the input from the industry, working on improving functionality currently lacking. I look forward to future improvements as the program has potential.

Vorteile:

It can deal well with children in quotes, good for families

Nachteile:

unable to do yearly programs with a single supplement indication, only option to split in per person sharing or single. currently the live availability integration is limited with bugs but they are working on improving. other software like tourplan have better integrations currently in place.

Cathari
Reservations Manager in Südafrika
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Travelogic not always logic

4,0 vor 4 Jahren

Kommentare: Assist with costings and keeping track of payments/receipts.

Vorteile:

Makes quoting and costing easier as it is all on one system

Nachteile:

Software updates that change the whole system without consulting users. Complicated ways of achieving simple tasks. Not always user friendly. Reports not useful, most of the report we would like to access is very complicated and does not work properly.

Stephanie
General Manager in Portugal
Freizeit, Reisen & Tourismus, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Travelogic

4,0 vor 4 Jahren

Vorteile:

Love the fact that we can do everything from quoting to invoicing - one stop shop for us in this regard.

Nachteile:

The fact that its not web based as working from an external connection is extremely slow. Group quotes also require a lot of patience as the process is not the most user friendly and when working with big group sizes the system seems to get very slow as well.

Maurice
manager in Botsuana
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Unflexible system. Old school and dusty

2,0 vor 4 Jahren

Kommentare: Mostly frustrating as it is very slow to react and very rigid.

Vorteile:

The feature i enjoy is that I can charge VAT on my cost only and per service.

Nachteile:

Slow to respond. Support & training is minimal. Extremely rigid. Not web based.

Sarah
Training & Development Manager in Südafrika
Freizeit, Reisen & Tourismus, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Review

3,0 vor 4 Jahren

Kommentare: It is very difficult to get changes done. The product gives you only 60 percent and you need to supplement with other programms.

Vorteile:

It is user friendly and self explaining.

Nachteile:

The financial section as well as the reporting is inciffient.

Claire
Manager in Südafrika
Freizeit, Reisen & Tourismus, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

My review

3,0 vor 4 Jahren

Kommentare: I can send out quotes and reservation e-mails much quicker

Vorteile:

Makes quoting faster. Keeps quotes, bookings and accounting in order for a better overview.

Nachteile:

Complication of supplier set up, rate loading and reporting

Nolwazi
Destination Expert in Südafrika
Freizeit, Reisen & Tourismus, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Travelogic Review

3,0 vor 4 Jahren

Kommentare: It's ok. Nothing to write home about.

Vorteile:

User friendly. Easy to learn how to use it.

Nachteile:

Trevlogic is terrible with groups. you got us all hyped up about the betalite version, only to her let down. Doing a group quote on Travelogic requires extreme patience.

LORENA
TRAVEL CONSULTANT in Südafrika
Freizeit, Reisen & Tourismus, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

TRAVELOGIC

3,0 vor 4 Jahren

Kommentare: I enjoy working on travelogic, sometimes there is delays but overall experience I am happy with the program

Vorteile:

It is user friendly if all the rates are loaded in the system.

Nachteile:

the new Beta version is not user friendly as there is still a lot of faults in this version

Tarisai
Reservations Manager in Südafrika
Freizeit, Reisen & Tourismus, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Travelogic is an easy product to use. Not too complicated.

4,0 vor 4 Jahren

Kommentare: Good

Vorteile:

easy to manage software. All the features on the software are easy to work around. The support team is already to solve any issues

Nachteile:

Not so great with group quotes. A bit complicated

Ingram
Director in Südafrika
Erholungseinrichtungen & -dienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Escape+Explore

3,0 vor 4 Jahren

Kommentare: Much improved and back on track. However proof will be on the delivery of new version.
Really want a CRM and calander plug on

Vorteile:

the team are approachable and it's the best of the main systems we have looked at within the industry

Nachteile:

We had been on the edge of giving up on Travelogic we felt that there was a drop in customer service and that the product was going no where and our needs to develop as a business needed a more dynamic tech partner. We'd been overpromised on accounting intergration and lost trust of the outputs from the system. HOWEVER the new customer focused approach in the last few months has made a MASSIVE difference and we feel Travelogic is now going forward. No CRM plug in leaves a big hole in capturing and reporting on client history calendar plug in Proof will be in the delivery

Samson
Travel Logic Admin in Kenia
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Travel Logic Experience

5,0 vor 4 Jahren

Kommentare: We are Just beginning to use it so may be ask me later but so far so good

Vorteile:

This soft ware makes work easier and saves on time taken to make quotes.

Nachteile:

Not yet as we are new to the software.But as an admin it has a lot of back end work ha ha ha