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Lexbe eDiscovery Platform Erfahrungen

Über Lexbe eDiscovery Platform

Eine cloudbasierte, blitzschnelle, kostengünstige und intuitive eDiscovery-Plattform für spezialisierte Anwaltskanzleien, die DIY-eDiscovery wünschen.

Erfahre mehr über Lexbe eDiscovery Platform

Vorteile:

I like that the program processes the data at a rapid pace while grouping emails and attachments together. It makes reviewing documents easier with many shortcuts.

Nachteile:

The de-duplicator doesn't work very well and I still come across a lot of dupes after running it.

Bewertungen zu Lexbe eDiscovery Platform

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,4
Kundenservice
4,7
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,5

Weiterempfehlungsquote

8,3/10

Lexbe eDiscovery Platform hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 45 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (45)

Patrick
Patrick
Paralegal in USA
Verifizierter Nutzer auf LinkedIn
Anwaltskanzlei, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

I have had a very positive experience working with the Lexbe eDiscovery Platform and their employees

5,0 vor 6 Jahren

Kommentare: The software is very helpful in making Discovery easy for processing, review and production. It allows me to easily handle most jobs individually with the option of offering services to assist on larger or more difficult cases.

Vorteile:

Some of the great advantages of using Lexbe include vast data types supported, multiple options for data processing and production, and a user friendly interface allowing for easy document review. Lexbe offers amazing customer support including training and monthly webinars as well as a very knowledgeable staff that goes out of the way to meet your firm's needs. They also offer great rates to be flexible with your firms storage needs and no additional charges for uploading and other common fees that you would incur if using a competitors platform.

Nachteile:

Depending on site traffic, data formats, and file sizes sometimes the data processing can be slightly time consuming for uploading collections or downloading productions. However, this is the case with any program and the Lexbe support experts are very helpful in moving the process along.

Antwort von Lexbe

vor 5 Jahren

Patrick, thank you for feedback and the review. As you stated, upload and download speeds can depend on file size and type, and I'm glad we have been able to move the process along for you in the past. We encourage clients to reach out to our Professional Services staff when a rush job is needed as they can monitor progress from the beginning and intervene as needed.

Michelle
Litigation Paralegal in USA
Anwaltskanzlei, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Lexbe, my knight in shining armor!

5,0 vor 10 Monaten

Kommentare: I have had a great experience using Lexbe! There are ample trainings and resources available for no cost for all Lexbe users. The weekly webinars are incredibly interesting and insightful. The help pages on Lexbe offer you a step by step tutorial on every thing there is to know in Lexbe. The Lexbe representatives are not only knowledgeable, but also professional and kind.

Vorteile:

I like that it is easy to use and I can make the platform exactly what I need it to be in order to be successful in my role as paralegal. I have never used such an amazing tool for reviewing and producing E-Discovery. The Lexbe representatives make the experience all that much more user friendly and enjoyable. They are always available and truly have the mindset of "there are no dumb questions" when assisting Lexbe clients.

Nachteile:

I would like to see a feature that allow for the synching of video depositions with the deponents transcript, however, I have already had the chance to discuss this with my Lexbe client success manager and have been informed this is a new feature in the works.

Mollie
Associate Attorney in USA
Anwaltskanzlei, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

Its Fine For Smaller Projects

3,0 letztes Jahr

Vorteile:

Keyword search is the best feature, especially for the projects we use Lexbe for.

Nachteile:

Not being able to open more than one document at a time limits its effectiveness.

Antwort von Lexbe

vor 12 Monaten

Hi Mollie - Thanks for your review of the Lexbe eDiscovery Platform. The platform doesn't have any limitations on the number of documents that you can open at a time. In addition, we have a document comparison feature which provides a color coded visual comparison between two different documents or document versions with both of them being open and visible side-by-side or line-by-line. We'd be happy to provide you with some complimentary training to ensure you're comfortable utilizing these features. Thanks - Lexbe

Dean
Attorney in USA
Rechtsberatung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

In Betracht gezogene Alternativen:

First Choice For Small Firms and E-Discovery Novices

5,0 vor 10 Monaten

Kommentare: Our law firm has limited experience in cases which involve e-discovery from large datasets. These often involve a smaller entity or even an individual taking on a large company. Lexbe has been helpful to us in data collection in responding to discovery and reviewing documents obtained in discovery. We have some experience with other online programs. We find that they are not as user friendly, and they are separate from the e-discovery vendor that consults and collects the data. This leads to a breakdown in support. The level of customer service at Lexbe is truly superior. Fast to respond. Explanations are understandable and advice is practical and easy to implement. We couldn't be more pleased.

Vorteile:

Lexbe is a user friendly but still very powerful e-discovery tool.

Nachteile:

I am hard pressed to find a drawback in Lexbe. I hope that it continues to find more widespread use because that will facilitate cooperation with other counsel.

Earl
Senior Paralegal in USA
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Fantastic for organizing, analyzing, and sharing documents

4,0 vor 6 Jahren

Vorteile:

The automatic OCR function, which makes high volumes of documents easily searchable, coupled with the degree of customization for tagging and the ease of sharing cloud-hosted documents among team members makes Lexbe a stellar tool for analyzing, organizing, and collaborating on case document collections, no matter how vast the universe of documents.

Nachteile:

The production features could be improved. Namely, the privilege marking, placeholder production when encountering incompatible document formats or otherwise problematic files, and the length of time it takes for the system to process and Bates stamp a production can be frustrating, time consuming, and occasionally lead to discovery disputes between parties.

Antwort von Lexbe

vor 5 Jahren

Earl, thank you for the review and feedback. We take client feedback very serious and are constantly implementing changes to improve the Lexbe eDiscovery Platform. The time it takes for a production to run can vary depending on file size and type. Our target is for all producitons to run with one business day and the vast majority run in that time frame. When possible, we encourage planning to run a production a few days before the deadline to allow time in the event unforseen issues arise. With that said, we also understand time is of the essance and encourage clients to reach out to our Professional Services staff when a rush job arises so that they can monitor progress from the beginning and intervene as needed. Production placeholders do occur at times when a file cannot be auto-converted, but the original version of the document is provided in the Originals folder as supplement and that will typically fulfill discovery needs. Please let us know if you run into this again.

Satish
CFO in USA
Anwaltskanzlei, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

User interface

4,0 letztes Jahr

Kommentare: I would rate 5 stars for their customer support where they have designed personnel assigned. The client management, reporting and easy of deployment was also very well managed.

Vorteile:

The most likable feature was the product was super use friendly and how easy it was to integrate into our existing business platform. The case management, access controls and reporting was also top tier.

Nachteile:

Although this might be biased, I think their pricing could be more competitive with its rivals.

William
Legal assistant/ IT manager in USA
Anwaltskanzlei, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

In Betracht gezogene Alternativen:

Solid Inexpensive Platform

4,0 vor 10 Monaten

Vorteile:

Regularly adding features to be more competitive with more robust platforms, per GB pricing is great for smaller cases

Nachteile:

Value doesn't hold up with larger cases, user interface is lacking, updates sometimes break doc viewer

Becky
Advanced Certified Paralegal in USA
Verifizierter Nutzer auf LinkedIn
Rechtsberatung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp

In Betracht gezogene Alternativen:

Lexbe is User Friendly

5,0 vor 10 Monaten

Vorteile:

The ease of use was very important as we were under a Court deadline to identify necessary discovery documents for an in-camera inspection.

Nachteile:

Navigating around in the selected files was a challenge for a couple of days.

Jessica
Legal Assistant in USA
Rechtsberatung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Lexbe - Fast, Efficient and Reliable

5,0 vor 10 Monaten

Vorteile:

I use the Document ESI Upload feature quite often and it has been accurate and efficient every time.

Nachteile:

I have yet to have a problem with Lexbe. Any issue that has surfaced has been taken care of with customer support.

Fantasia
Paralegal in USA
Anwaltskanzlei, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Software Advice

5,0 vor 10 Monaten

Vorteile:

Document production is easy, can generate document/privilege logs

Nachteile:

The time it takes for some processes to complete

William
Paralegal in USA
Anwaltskanzlei, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Make Lexbe Your eDiscovery Platform

5,0 vor 12 Monaten

Kommentare: I would highly recommend Lexbe to any law firm looking for an eDiscovery platform.

Vorteile:

Lexbe is super easy to learn and use, and is an incredible value. Layout and user interface is much more straight forward than other more costly platforms. You will find ways to use Lexbe's document processing capabilities for other document and communications analyses not necessarily related to discovery. The upload process is so quick and easy and the cost is so reasonable Lexbe becomes a tool you will use almost every day. Once you gain proficiency with Lexbe you will be surprised with how quickly and accurately you can respond to any case research question an attorney might have.

Nachteile:

I don't like paying for support calls but I understand it's necessary.

Antwort von Lexbe

vor 12 Monaten

Hi William, Thank you very much for the great review! While we do offer complimentary technical support, if you need us to do something that is case specific, like custodian interviews or supporting a Rule 26(f) conference, then we bill for those engagements. Best Regards, Team Lexbe

Connor
Paralegal in USA
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

I use Lexbe mostly for producing discovery; despite some hangups, it makes my job a lot easier

5,0 vor 6 Jahren

Vorteile:

Simple, easy to use interface, especially since latest update Document production & bates stamping quick and easy

Nachteile:

Search functionality is imprecise: occasionally returns false positives Batch document uploading can be a headache, esp. if produced outside of Lexbe; often has to be handled by Technical Services (who are always helpful)

Antwort von Lexbe

vor 5 Jahren

Connor, thanks for the review. We highly encourage that you report false positive search hits to our Professional Services (PS) department. Providing an example document and search term where this happened allows them to attempt to replicate the behavior and report it directly to the software department for investigation. Alternatively, the Lexbe eDiscovery Platform does have multiple search options so the PS staff will also be able to advise if the correct option was selected. Uploading productions with corresponding loadfiles is an indepth process. It can techinically be done DIY and with intermediate excel skills, but our Professional Services staff is very experienced in this process and can upload the productions fast and accurate, not to mention for free if you are on a Subscription Plan. It is our understanding that most platforms require vendor intervention for these production uploads.

Carmen
Paralegal in USA
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Okay product.

4,0 vor 6 Jahren

Vorteile:

It's relatively easy to use. Sometimes it runs very fast. Easy to upload files. Easy to make folders and tags.

Nachteile:

Buggy. Sometimes slow. Has functionality flaws that sometimes make it difficult to use. For example, you can't redact things that are larger than the normal size paper, bc the redaction viewer is too small.

Antwort von Lexbe

vor 5 Jahren

Carmen, thanks for the review. We are always making updates to our platform in terms of functionality and aesthetics. Our main goal is to make the Lexbe eDiscovery Platform as user-friendly as possible for our clients. We strongly encourage clients to reach out to our Professional Services staff with questions, concerns and suggestions. When suggestions are made by clients, our Professional Services staff files a feature request internally with our software department who then prioritizes the updates for future releases. We made an update later in 2018 that now allows for redacting oversized images, so the issue you raised should not be a concern. Please let us know if you run into anything else and we'll address it.

Jessica
Paralegal in USA
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

I like that the program processes the data at a rapid pace.

5,0 vor 6 Jahren

Vorteile:

I like that the program processes the data at a rapid pace while grouping emails and attachments together. It makes reviewing documents easier with many shortcuts!

Nachteile:

Too many clicks in the document review process. The way the platform looks now is not appealing to the eye.

Antwort von Lexbe

vor 5 Jahren

Jessica, thanks for the review. We are always making updates to our platform in terms of functionality and aesthetics. Our main goal is to make the Lexbe eDiscovery Platform as user-friendly as possible for our clients. We strongly encourage clients to reach out to our Professional Services staff with questions, concerns and suggestions. When suggestions are made by clients, our PS staff files a feature request internally with our software department who then prioritizes the updates for future releases.

Denise
Senior Paralegal in USA
Anwaltskanzlei, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Lexbe is an AMAZING COMPANY!

5,0 vor 3 Jahren

Kommentare: Lexbe has been improving over time. It has the unique benefit of being ADA accessible! It is inexpensive and easy to use. Training is as frequent as needed. They provide a lot of documentation and resources.

Vorteile:

Lexbe is very responsive to requests for improvement/change to their website. They are easy to use and getting better all the time!

Nachteile:

Some features like document redaction and splitting are clunky. Sometimes hard to get it to sort the way you want.

Matthew
USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Great bang for your buck

4,0 vor 7 Jahren

Kommentare: PROS:
* Value. Lexbe is a very inexpensive and cost-effective e-discovery solution, such that even solo practitioners and small law firms can use it on a day-to-day basis without breaking the bank.
* Functionality. The platform has all the features one needs to satisfy basic ESI processing/production needs, and most of the advanced features of its larger competitors.
* Speed. Lexbe has a very quick turnaround on processing, searches, and production runs.
* Mobility. Because Lexbe is a hosted solution, a user can search for and retrieve documents from anywhere (which comes in very handy when one needs a document on the fly, such as during a deposition or hearing).
* Support. Lexbe staff respond to inquiries quickly and knowledgeably.
* Contextual help links. Lexbe's Help link immediately pulls up support articles related to what the user actually sees on his or her screen. While this feature may sound simple, this eliminates the headaches of trying to find the right help article for a problem.
Cons:
* The Lexbe interface is not as aesthetically pleasing or intuitive as many competitors.

Antwort von Lexbe

vor 5 Jahren

Mathew, thanks for the review. We are always making updates to our platform in terms of functionality and aesthetics. Our main goal is to make the Lexbe eDiscovery Platform as user-friendly as possible for our clients. We strongly encourage clients to reach out to our Professional Services staff with questions, concerns and suggestions. When suggestions are made by clients, our Professional Services staff files a feature request internally with our software department who then prioritizes the updates for future releases.

catherine
attorney in USA
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Good but not perfect. I've had issues finding the pages of documents containing my search term

4,0 vor 6 Jahren

Vorteile:

That is is cloud based and pretty speedy, I can easily save documents to my desktop, can easily switch from one library to another

Nachteile:

Search functionality could be improved. Could make it easier to access info about the library (number of docs, pages, etc). Could be better programmed to let me save notes and view documents with notes on them, or mark a document 'hot' without having to add a note

Antwort von Lexbe

vor 5 Jahren

Catherine, thank you for the review. After a search is run, the total document hit count appears in the top banner. The fields displayed on the Search page can be adjusted and Page Count is an available field. The Lexbe eDiscovery Platform (LEP) has a built in Hot Doc tag that works independently of Notes. Notes can be added to an individual document when it is displayed in the Doc Viewer and is also an available filter so one can isolate all documents with Notes on them. Our Professional Services staff is always on call, so we recommend reaching out with any questions as they are very knowledgable and are extremely helpful in explaining the functionality of LEP.

Ksenia
Paralegal in USA
Rechtsberatung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Simple Interface, Easy to Use, Availability of Options for Document Review and Production

5,0 vor 12 Monaten

Vorteile:

I like how easy it is to generate spreadsheets for privilege logs and/or document production logs with hyperlinks that take you directly to the documents. I like the options available for filtering across data sets, and the speed with which the Professional Services team responds to questions/requests. I like that the more complex uploads are handled by Professional Services. I also appreciate the simplicity of the interface.

Nachteile:

Some of the Help articles and videos need to be updated. Also, it would be great if Professional Services could tell you how much storage space an email file will take up before it gets uploaded to the platform.

Rebecca
Rebecca
Paralegal in USA
Verifizierter Nutzer auf LinkedIn
Rechtsberatung, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Lexbe is a great do-it-yourself product for e-discovery in a mid-sized law firm

5,0 vor 6 Jahren

Kommentare: I am able to quickly, efficiently and cost effectively handle my own e-discovery needs!

Vorteile:

Being able to control my own database! Uploading my documents and being able to work in the database on my time, with no vendor related lag time. Lexbe is very user friendly and cost effective.

Nachteile:

Adobe fillable forms and certified signature forms won't load into the viewers. Unfortunately, you don't know how many of those you have in a data set until after they are loaded and processed with place holders. But Lexbe allows you to easily run a report to identify those problem documents.

Antwort von Lexbe

vor 5 Jahren

Rebecca, thank you for the review. We are glad we have been able to assist in identifying these un-converted forms. These types of layered PDFs can be reviewed from the Original tab. By default, the Lexbe eDiscovery platform provides corresponding original files as supplement in all standard productions, so these types of files can be produced as well. In the event that the PDFs are desired to display in the PDF tab, they can be converted offline and merged into the PDF tab with the Original tab still maintaining the fillable version.

Lauren
Paralegal in USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

easy to learn, great customer support

5,0 vor 6 Jahren

Kommentare: We can easily store and find all the documents from our many cases and access them instantly from different computers. Finally moved us away from emailing documents to each other or storing them on several flash drives.

Vorteile:

I love being able to contact Lexbe whenever I have any questions. Their customer service team is incredibly nice, quick, and helpful.

Nachteile:

Some parts of the platform are not immediately intuitive but pretty easy to learn over time. It can be a little harder to learn for people who aren't used to working on computers all the time.

Antwort von Lexbe

vor 5 Jahren

Lauren, thanks for the review. We are always making updates to our platform in terms of functionality and aesthetics. Our main goal is to make the Lexbe eDiscovery Platform as user-friendly as possible for our clients. We strongly encourage clients to reach out to our Professional Services staff with questions, concerns and suggestions. When suggestions are made by clients, our Professional Services staff files a feature request internally with our software department who then prioritizes the updates for future releases.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Recently switched from another e-discovery platform and we're very pleased with Lexbe so far

5,0 vor 6 Jahren

Kommentare: more efficient e-discovery process

Vorteile:

Being able to upload our own cases and documents, knowing we have almost full control to work in the portal independently so we won't be charged if we don't want to be for professional service hours. Automatic OCR and the search abilities have significantly enhanced our e-discovery process. Being able to unredact redactions that we had previously made.

Nachteile:

The only minor thing we don't like is that the redaction boxes are white/"x" and not black. We prefer black but that's a personal preference point. We've also already submitted a feature request, which is really nice that Lexbe takes user feedback seriously.

Antwort von Lexbe

vor 5 Jahren

Thank you for the review and suggested feature request! We take client feedback extremely serious as our main goal is to make the Lexbe eDiscovery Platform as user-friendly as possible. We will contact you once the feature request has been designed, tested and released.

Kristine
Paralegal in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

An excellent platform for a mid-size law firm with an excellent price point and customer service.

5,0 vor 6 Jahren

Vorteile:

Ease of uses, very logical organization of data and tasks. Searching is easy and all work from ingestion to production can be done in-house.

Nachteile:

The custom was tagging is difficult to work with, easy once you work with it for a bit, unfortunately, you aren't able to organize them.

Antwort von Lexbe

vor 5 Jahren

Kristine, thank you for the review. We have made some updates to our custom tag management page and all custom tags can be moved and edited after creation. We have also made an update that allows for creating custom tag and sections 'on the fly' from the Browse and Search pages. We hope you find these updates helpful!

Joseph
Attorney in USA
Anwaltskanzlei, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Review

5,0 vor 11 Monaten

Vorteile:

Ease of document review and categorizing for production among multiple users

Nachteile:

Some features were occasionally cumbersome to use or unavailable, such as mass redactions, mass labeling similar documents, etc.

Scott
Paralegal in USA
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Only use Lexbe for one case right. Document review is relatively easy.

4,0 vor 6 Jahren

Vorteile:

The redaction function is straightforward and easy to use. Production is also efficient and not too complicated.

Nachteile:

There is a limit to the size of documents you can upload at once into the system unless you want to pay more for it. This causes the documents to be divided up into different groups and hard to maintain.

Antwort von Lexbe

vor 5 Jahren

Scott, thank you for the review. The DIY upload via drag and drop is dependent on size and user's network settings. We don't have a limitation on the size of documents that can be uploaded. The Browse screen will display all documents in the case and there are several ways to organize and group documents besides upload batch--Custodians, Doc Source, Custom tags, etc., all of which can be filtered for on the Browse screen. In the event that you have a bulk data set that requires to be uploaded as one batch, please feel free to reach out to our Professional Services staff as they can perform the upload on their end. If you have a Subscription plan, standard uploads are free and handled by Lexbe Professional Services. You can send us your drive, FTP, etc.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Anwaltskanzlei, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp

Lexbe is intuitive and has the best online help and instructions in any program I've ever seen.

5,0 letztes Jahr

Kommentare: It has greatly improved email processing and management of oversized productions.

Vorteile:

Keyword Search options, exporting contents to spreadsheet and the online help and learning options.

Nachteile:

Settings for layout and filters could be improved upon and I would like to see some analytics.