Our experience of using the service is 2 years. Great software, great service.

Bewertet am 18.5.2018
Viktor I.
CEO
Finanzdienstleistungen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Professional program at a reasonable price.

Vorteile: Completely intuitive interface, carefully thought-out modules, professional level, fast response of tech support, individual approach to each client, continuous improvement of software.

Nachteile: In the work of the software, there are no shortcomings yet. You can add various interface design solutions. I want to see the development of a program for processing cards.

Not Worth The Money For The Feature Set

Bewertet am 6.2.2019
Andrew J.
VP of Accounting
Bankwesen, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
1/5
Gesamt
1 / 5
Benutzerfreundlichkeit
1 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: To say the least it was confusing: there was no recommendation system or AI of any kind.
The reports had no drill down features. The loans were calculated wrong at times.
There was no link with stocks and bonds which were manually done by us.
I believe for no reason they disregarded our calls or they never went through.
If it wasn't for the PSD 2 api to write our own logic and interface for both IOS, Android, and our clients there would be no reason to use their service. We have decided to go with another vendor for the above reasons.

Vorteile: There is was nothing I liked about this software: It was sub-par.

Nachteile: Many bugs that have arisen since January release that my bank tested.
They offer poor support. They seem very slow to deliver the features we asked so we abandoned the software. They were also very rude. They took a very long to get back to me.
Their user interface was not on par with other vendor we tried.

Antwort des Softwareanbieters

von Probanx Information Systems an 20.3.2019

Dear Andrew,

I am so sorry to hear that you are not satisfied by the way your issues were handled through Probanx Service Desk. To the best of our knowledge though, we never encountered such a situation and never a customer terminated an agreement due to poor customer support or poor solution functionalities. Can you please contact us and provide us with more information in regards to your company and situation you experienced? Feel free to email email us @ support@probanx.com

Thank you!

Good product excellent support staff

Bewertet am 29.6.2018
Janka B.
Director
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis

Vorteile: Complete functionality and excellent support, when we have an issue the support solve it very fast so in the end we have good quality services

Nachteile: Sometime some functionality that normally run well, start to have problem, but anywise the support fix it fast.

Cost effective banking software with many modules and supportive staff members

Bewertet am 10.11.2016
Elena K.
MLRO
Finanzdienstleistungen, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The staff members are knowledgeable, supportive, and friendly, which makes you to proceed your projects comfortably. The software is simple and easy to manage.

Vorteile: Always being improved and updated

Antwort des Softwareanbieters

von Probanx Information Systems an 10.11.2016

Thank You Elena Kontou

Brilliant, clean, simple, easy to follow

Bewertet am 29.6.2018
Michael n M.
Director
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: a banking platform that really works

Vorteile: the stramlined back office makes it easy to follow and use. Had staff trained for 2 hours and they navigate around it competently.

Nachteile: Have had no problems encountered so far. Believe the support is there to make things easy for all of us.

Excellent User friendly banking software satisfies all our requirements

Bewertet am 10.11.2016
Mark H.
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Kommentare: We chose Probanx not only for the software package, which is complete and user friendly, but also, and importantly, modules can be modified to meet our customer needs as well as our own. Time is essential, and the processing speed and display of information is certainly one of the best I have seen.
It's also important to mention the Probanx team, who, from the outset, starting with the presentation and demos and right through to the software support, have been very professional in their assistance and knowledge of the varied requirements of different financial institutions. Well done and keep it up!

Antwort des Softwareanbieters

von Probanx Information Systems an 10.11.2016

Thank You Mark

Great customer support, awesome services

Bewertet am 17.10.2018
Igbo C.
Co-Founder
Buchhaltung, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Perfect user inter-phase, amazing customer support, continual improvement to suit clients' needs and professional services

Nachteile: I really haven't found any cons with using the CorePlus

CorePlus: friendly to use, robust in scope, efficient in operation, and professional in support

Bewertet am 28.4.2015
Nhai K.
Chair
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: There are many questions, selections and opinions when it comes to the MIS. CorePlus is the choice for us since 2009. In our experience, CorePlus meets most of our requirements, that are raised by the management team, the board of directors, the central bank and many other stakeholders. Our staff are excited to see how our real experiences have contributed to its journey of improvements. Our particular concerns are intelligently addressed in timely manner. We strongly recommend CorePlus for those who are seeking a new efficient MIS.

Very easy to use and support has been very good.

Bewertet am 25.6.2015
Daniel M.
IT Manager
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: We decided to choose Probanx Coreplus over other companies as we were very impressed with their presentations and their pricing as we are a medium size company. We went live with Coreplus in November 2014 and so far CorePlus meets most of our requirements and all our staffs are very impressed.

Top Notch

Bewertet am 13.5.2016
Ehud N.
CEO
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: Unbelievable support.