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Über FMS:Workplace

FM: Interact hilft Organisationen, die Verwaltung von Flächen, Auslastung, Vermögen, Bewegungen, Wartung, Mieten und Eigentum zu verbessern.

Erfahre mehr über FMS:Workplace

Vorteile:

The cost of the product fits our business. It is not complicated to use and the technicians like it.

Nachteile:

Scenario Planning Block & Stack needs to be able to sync (refresh) with live production data of occupied buildings during scenario planning duration.

Bewertungen zu FMS:Workplace

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,0
Kundenservice
4,2
Funktionen
4,1
Preis-Leistungs-Verhältnis
4,1

Weiterempfehlungsquote

7,8/10

FMS:Workplace hat eine Gesamtbewertung von 4,1 von 5 Sternen basierend auf 79 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (79)

Phil
Director, Global Real Estate and Facilities in USA
Verifizierter Nutzer auf LinkedIn
Luft- & Raumfahrt, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

User friendly, powerful, well priced and great customer support!

5,0 vor 6 Jahren

Kommentare: Able to easily track our real estate portfolio and run reports in real time.

Vorteile:

- Easy and intuitive to setup, use and maintain - Can be used out-of-the-box, no customization needed (unless you want something special) - Well priced (no hidden cost, unlike many of the big, enterprise systems) - Modular system, so you only pay for the modules you need - Very responsive (and effective!) customer support - FMS keeps adding new features - Provides self-host and hosted options

Nachteile:

It is only compatible with AutoCAD or their own CAD software. We use a different CAD software and so we had to spend extra $ to get a compatible CAD software.

Eduardo
AVP Facilities Planning in USA
Hochschulbildung, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Space Management

4,0 vor 3 Jahren

Kommentare: With FMS Workplace Space Management, we have provided our decision makers and end users with direct access and insight into their space data for their respective. We have also streamlined our state reporting submission process making it more effective and efficient, and allows us to dedicate more time to other needs and areas of improvement.

Vorteile:

Clean and simple user interface makes it easy to navigate. Native integration with AutoDesk makes the integration process with facility floor plans smart and seamless.

Nachteile:

Would like to see integration expand and grow into site level plans that allow for the big picture to be displayed and visualized.

Antwort von FM:Systems

vor 3 Jahren

Hi Eduardo, thank you for taking the time to give your feedback! We really appreciate it, and are so happy that your experience with FM:Systems has been so positive. The native integration with Autodesk is one of our favorite features as well. Please continue to let us know about your future experiences.

Andy
Manager in USA
Hausmeisterservice, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

FMS Workplace

2,0 vor 4 Monaten

Kommentare: I have been disabled with the support. A change was made to the system a couple of months ago and they FMS support can't seem to fix the problem. Currently as the system right now I would not recommend.

Vorteile:

I don't have any Pros about the system. It does just enough to get by, but it works slow. I might would not be so disappointed if it was not so slow to use.

Nachteile:

It is very slow. It is frustrating trying to even assign work as it takes so long for changes to be made. Saves can take as long as 15-20 seconds and even longer at times. It has a very old feel of an interface. There are way to many fields that are not needed that make the interface take up the entire page. It is not customizable. Reports can not be customized by the administrator. Yes you can export but even then if you choose export it exports the entire page of data instead of a way to select. The only reason the product was chosen was because of space planning part and it included the maintenance part and it was the product at their previous location. It was selected by someone who had never used maintenance specific system. But that individual also was told that system was administrator customizable such as required fields etc.

Teresa
IT Account Manager in USA
Bankwesen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great solution for centralizing all facets of the Facilities world into a single, robust platform

5,0 vor 6 Jahren

Vorteile:

As an IT Administrator of the tool, we are able to easily configure the application to support the different Facilities processes. The general model of the tool revolves around the few key concepts of Facilities Management and everything can be built out from there (space, maintenance, real estate, etc.) allowing for customized processes while still keeping the data centralized. This allows for reporting and analysis at a detailed level (perfect for engineers, space planners, property administrators, etc.) as well as at higher levels for Facilities Managers and Executives. FM Systems, as a company, provides various tools for IT admins to manage and create in the tool including an amazing customer portal with all documentation, blogs, forums, and webinars that allow for constant learning and communication with both the company and other FM Systems users. In addition, when customer support is needed, the team is knowledgeable, friendly, and easy to contact. I also like how the user experience can be tailored to accommodate different skill sets and job descriptions. There are many functional components that most software packages would require an IT skill set to be able to execute. With FM:Interact, things like customizing a view, writing/scheduling/running reports, etc. are easy enough that, with a little training, we are able to empower the business to make the solution their own. We are also able to "turn these things off" for users that don't need them.

Nachteile:

Our implementation is currently hosted on-premise. While the IT overhead of hosting the software is not high (especially compared to other solutions), I do want to explore the option of FM hosting to further reduce that overhead. This will allow us to take advantage of the updates faster and get the latest-and-greatest features into the business' hands.

James
Facility Manager in USA
Versicherung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I have been a client for over 6 years we use it for space planning , asset management and facility

5,0 vor 6 Jahren

Kommentare: Because of the ease of use we were able to role this out to a larger user group , which help decentralize some of Facility Managements work load . Move Coordinators for each department can submit move requests that just need approval from Facilities the data is all input buy the user. Seating plans are easily viewed on line and employee directories all employees to find an employees location easily .

Vorteile:

Easy to use , can be configured to your business, ASP is reliable , you only buy the modules you need . FM Systems provides great customer support services I have had great experiences

Nachteile:

We have been very happy with the product the new product releases have really improved usability and performance . The only con is making multiple entries is very cumbersome you can only make one change at a time. For example when entering an asset there is no copy feature when adding multiple or when editing space type you need to edit each record form. It would be nice to use a spread sheet view in addition to a form view to enter records . For large changes FM Systems support services can do batch uploads .

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Internet, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

FM:Interact

5,0 vor 6 Jahren

Vorteile:

When I first looked into it and was training in the system, I was overwhelmed with all the features. Then after a few weeks of training I realize how much it could do and how it can grown with our company. I knew I had found a tool that once you were trained on it, our company was in good hands to do space planning, asset management, move management and many other things that would be very beneficial to me. THE MOVE MANAGEMENT MODULE IS MY FAVORITE. I DO MOVES TODAY LIKE A KING!!!!!

Nachteile:

When it comes to customization in some areas, it was challenging. Trying to customize my office maps with particular color, sizes or adding in particular notes for a certain area.

Adam
Adam
CAFM Analyst - Bank of Canada in Kanada
Verifizierter Nutzer auf LinkedIn
Hausmeisterservice, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

FM Interact

3,0 vor 6 Jahren

Kommentare: Overall, technical support is great but the cost for support is ridiculous. Support is not always willing to help with upgrades and patches.

Vorteile:

AutoCAD Integration is seamless. Floor Plan viewing is easy.

Nachteile:

Reporting is difficult to set up. You almost need a coding background. They are not beginner level friendly Tables are confusing to navigate which, Example naming of Items in A0, N0 tables and what items corespond to one another. Lack of tutorials

Adam
Adam
Technology Consultant II in USA
Verifizierter Nutzer auf LinkedIn
Hausmeisterservice, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Product

4,0 vor 6 Jahren

Kommentare: My overall experience has been great. I would definitely recommend this software to other companies

Vorteile:

The software is easy to navigate through and get used to. I've been working with the software for 4 years now and there are many ways to keep your business on track and organized

Nachteile:

Editing the sites can be difficult but the support team is great with helping

Bill
Bill
Senior Application Specialist in USA
Verifizierter Nutzer auf LinkedIn
Elektrische/elektronische Fertigung, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

User, Implementer

4,0 vor 6 Jahren

Kommentare: We use FM Systems for space utilization, asset tracking and analytics.

Vorteile:

How I can configure to meet needs, new viewer technology and future product roadmap. Love the support and family friendliness of FM:Systems

Nachteile:

The user experience, software feels and looks old, good use major UI enhancements. Wish there was offline app capabilities

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 10.000+ Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

FMS - A workplace everyone needs

4,0 letzten Monat Neu

Vorteile:

Its reliability and the features that could be custom made based on our requirements.

Nachteile:

Needs some user friendly interface but that's my opinion which could vary from my colleagues.

Antwort von FM:Systems

letzten Monat

Hey! We're delighted that FMS:Workplace fits your organization's unique needs. We hear your feedback on the user interface and appreciate your input. We are striving to continuously improve, and your insights help us to deliver an even better user experience. Thank you!

Joseph
Grounds Project Director in USA
Umweltdienstleistungen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

fms review

4,0 vor 3 Jahren

Kommentare: this system helped me get a handle on my maintenance planning and budgeting

Vorteile:

the ease of use and the accuracy of the system for maintenance compltions

Nachteile:

The overall cost of the system in comparison to other systems that are around

Antwort von FM:Systems

vor 3 Jahren

Hi Joseph, we are so glad FMS:Workplace has helped you with your maintenance and budgetary planning! However, we are always looking to improve and get you to a 5-star experience. If you're open to sharing some additional feedback, please feel free to email us at info@fmsystems.com. Thank you again for sharing!

Cassandra
Drawing and occupancy Technologist in Kanada
Architektur & Planung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great product for employee move management

3,0 vor 3 Jahren

Vorteile:

Easy to make and see real time changes made for employees moving locations. Good customer support / very helpful and friendly staff

Nachteile:

Slow at times Sometimes product can be a little glitchy.

Antwort von FM:Systems

vor 3 Jahren

Hi Cassandra, we're happy to hear you have had a positive experience with FM:Systems! We value your input and if you have any more details on how we can continue improving our ease of use within FMS:Workplace, please don't hesitate to reach out to our team at info@fmsystems.com. I will also make sure to share your kind words about your experience with our support team, thank you again!

Jacqueline
Director, Space Management in Kanada
Hochschulbildung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Space Management

4,0 vor 5 Jahren

Kommentare: Easy to analyze our space allocation and pull reports.

Vorteile:

I like the visual queries on floor plans such as hatching by department or space type, or displaying vacancy.

Nachteile:

The report formats don't translate into an excel usable format. I usually will create an excel from a view. It doesn't look as nice but easy to filter.

Jonathan
Dir of Facilities Management in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Highly configurable. Powerful tool.

4,0 vor 6 Jahren

Vorteile:

Ability to customize to align with our processes. The system can be configured to do whatever it is you need.

Nachteile:

Would like cleaner GUI. Given the varying levels of staff that use the application, having a clean intuitive interface for less technical users is important. This has improved recently.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Design
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

FM has always been leading edge, and always looking for ways to improve the user experience.

4,0 vor 6 Jahren

Vorteile:

Usability and intuitiveness. Excellent software support. Highly visual yet packed with features that allow you to track any asset you required in the system.

Nachteile:

New hotfix releases can sometimes create unintended bugs/issues, that the system didn't necessarily have before applying.

J.
Facility Manager in USA
Versicherung, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

It has been very good.

4,0 vor 6 Jahren

Kommentare: Not sure yet.

Vorteile:

I am very happy with the ability we have to continue to customize they system to meet our needs as they change

Nachteile:

However, the customization can be difficult, but I am very happy to see FM is working very hard to make those tasks easier with every rollout.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Hochschulbildung, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Team, Great Product

4,0 vor 3 Jahren

Kommentare: It's a great product and would recommend it. The only comment I'd make is the customer support could be tightened up.

Vorteile:

It's a hugely intuitive system which has made the rollout to the wider user base much easier. Most users can be trained with a 25 minute video we recorded.

Nachteile:

The only real downside is the speed of the reporting module. The functionality is great, but it's terribly slow.

Amanda
Administrative Support III in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A few road bumps in implementing but overall great support

4,0 vor 6 Jahren

Vorteile:

How it has automated our maintenance and how it can tie into our floor plans and space management!!!

Nachteile:

Users roles and permissions are complicated.

Anna
IT Manager in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Very informative about current and future products.

5,0 vor 6 Jahren

Vorteile:

Ease of use and modules are easy to understand and follow. Expanding software to other regions to enable users to use a global system. Excellent support from the organization.

Sakshi
Business Analyst in Indien
Finanzdienstleistungen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

It is not user friedenly, other features are good.

3,0 vor 3 Jahren

Vorteile:

1.I like this product features 2. Customization 3. QR code functionalities

Nachteile:

Mobile application is not user friendly.

Valerie
Sr. Cad Specialist in USA
Immobilien, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Works for us

5,0 vor 6 Jahren

Vorteile:

It's customization works to fit our business' needs

Nachteile:

Because we have so many custom settings our upgrades are a nightmare

Daniel
Facility Coordinator in Kanada
Hausmeisterservice, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Very good product for Way Finding if you work within a large corporate building.

4,0 vor 6 Jahren

Kommentare: Overall, very nice product to use as it allows me to complete Facility projects that I may not be able to complete without it.

Vorteile:

Very broad platform that allows me to control seating locations anywhere in the building.

Nachteile:

The system tends to run slow at some points during the day however this could just be a networking issue.

david
manager in USA
Finanzdienstleistungen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

review

4,0 vor 6 Jahren

Kommentare: excellent customer service from the entire team.

Vorteile:

i personally like the ease of use of the software

Nachteile:

would like a more modern look. the system is working well but just looks a little outdated.

Sandra
Facility Planning Engineer in USA
Hausmeisterservice, 5.001–10.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Good product

4,0 vor 3 Jahren

Kommentare: space management

Vorteile:

It is relatively easy to use most of the time.

Nachteile:

Writing reports is difficult -- it's going to take us a while to get there.

Antwort von FM:Systems

vor 3 Jahren

Hi Sandra! We are thrilled to have you as part of the FM:Systems family! Thank you for sharing your kind words with us and the positive review. It means the world to our entire team! We look forward to the continued partnership and collaboration.

sunwoo
Assistant manager in USA
Automotive, 501–1.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

FM system overall testing

5,0 vor 6 Jahren

Vorteile:

it is easy to learn and use. All menus is well organized and very user friendly. I'd like to have deeper experience with this system.

Nachteile:

I have been used it in only test environment but system is very slow one menu to other menu.