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Über Strategy & Research

Qualtrics Strategy & Research Eine Plattform für Ihre gesamtes Experience Management. Aus Forschung Erkenntnisse gewinnen und in Handlungen umsetzen.

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Vorteile:

Integrates with lots of software given it's the industry standard. UI is really nice to use and offers tools for analysis too.

Nachteile:

Consumer insight aggregation can be messy across multiple data formats and make it hard to consolidate.

Bewertungen zu Strategy & Research

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,4
Kundenservice
4,7
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,4

Weiterempfehlungsquote

9,0/10

Strategy & Research hat eine Gesamtbewertung von 4,7 von 5 Sternen basierend auf 413 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (413)

Megan
teacher
Verifizierter Nutzer auf LinkedIn
Bildungsmanagement, 5.001–10.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

surveymokey is better, and often cheaper

4,0 vor 3 Jahren
Untertitel auf Deutsch sind im Videoplayer verfügbar
Andrew
Andrew
Project Manager in USA
Verifizierter Nutzer auf LinkedIn
Hochschulbildung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Designed to Advance your metrics

5,0 vor 5 Jahren

Kommentare: This tools is fantastic for working with our Faculty and Researchers. They expect in-depth analysis and appreciate the power of Qualtrics. Our staff and administrative personnel have all learned to use Qualtrics and most of my co-workers find it easy to use and can adapt it to their various needs. This is a great option for anyone looking for a variety of analytics for surveying, and can be adapted to simpler projects as well.

Vorteile:

The most useful part of Qualtrics is the depth of analytics you receive on your surveys, questionnaires, and other tools. In real time, as you develop your surveys you are given insights into how your data can be analyzed. It is designed to help you get the data you need back without asking unnecessary questions. The menu for building out surveys is very easy to use and the number of options and variety in types of questions gives you the ability to develop them exactly how you want. Conditional formatting is easy to implement, and there are many ways to incorporate other media into your survey/questionnaire. The surveys are built to be compatible in mobile without any additional design input as well.

Nachteile:

At times Qualtrics is a more powerful tool than you need. I find that there are some users who adapt to Qualtrics quickly, but others simply do not need it. If you are asking straight-forward surveys and only need basic analysis, you can find easier and lower cost tools. Some people can be overwhelmed by the options and the "analysis" that come with the variety of question-types. That being said, this can be a one-size-fits-all solution, but there will be some training and trial and error involved.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Hochschulbildung, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Qualtrics for Best Surveying Practices

5,0 vor 2 Jahren

Kommentare: Overall, Qualtrics CoreXM is a great platform for surveys, application forms, and research. There are so many embedded features, such as the ability to add a signature to the form, add questions that require file uploads, and different question types. It is definitely better than Google Forms or Microsoft Forms.

Vorteile:

Qualtrics has been great for creating applications and surveys to gather quantitative and qualitative data. There are so many features, so there is somewhat of a learning curve, but the time you spend in learning how to use the platform is an investment. I really appreciate that Qualtrics is customizable, and you can disseminate the forms in many ways (email, personalized links, generic links, twitter, etc.). I also appreciate that the information collected from the surveys can be exported into excel. One of the best features is that Qualtrics will send an email when a survey is completed, and it will give you periodic updates on how many responses the forms receive.

Nachteile:

I wish there was an easier way for individuals to retake or complete their form if they pause it or fail to finish in one setting. In addition, while the support pages are helpful to read through, and you can learn a lot from them, I wish there were more videos and live events to learn how to best use the software.

Steve
Steve
User Experience Lead in USA
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

An adequate tool for measuring customer experience

3,0 vor 5 Jahren

Kommentare: Qualtrics offers a nice dashboard that shows all of your current projects. It is intuitive to create new projects and offers a diverse array of options for those projects. However, I find that it is not as easy to create "advanced" projects in Qualtrics as in other software.

Vorteile:

Easy to configure an NPS question and link into existing studies, offers industry standard studies like SUS "out of the box." (Or our administrator made templates that look like built-in features)

Nachteile:

It was more difficult to customize the questions in Qualtrics than in other products used to manage user surveys.

Stewart
Research Manager in USA
Marktforschung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Cadillac of Survey Software

5,0 vor 3 Jahren

Kommentare: We've been using Qualtrics for over 8 years now. As a boutique market research firm, we were looking for a full-featured online survey tool that was also cost effective. We were impressed with everything Qualtrics had to offer right off the bat, and I've continued to be impressed with the innovations and improvements they've deployed over the years. Our one complaint is that the price has crept up over the years to the point that it's significantly higher than we were paying 4-5 years ago. But that being said, we have yet to find another survey software that is as fully-featured and easy to use as Qualtrics.

Vorteile:

Qualtrics is very user-friendly and makes it easy to program and manage complex surveys that are mobile-friendly. We can program advanced routing and conditional logic, incorporate media into the surveys to test, and export the data into the various formats and reports we need.

Nachteile:

The costs have increased significantly over the years, and their customer support team will not help with some advanced programing capabilities, such as incorporating javascript into the surveys (you can use javascript, but you're on your own if you encounter issues).

Nadir
Nadir
College House Dean in USA
Verifizierter Nutzer auf LinkedIn
Hochschulbildung, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Data Collection and Analysis Made Easy

5,0 vor 3 Jahren

Kommentare: We have used Qualtrics and SurveyMonkey for larger surveys (50-100 questions) about students' experiences and Qualtrics makes manipulating the date very simple. It's easy to filter and export the data if you want to use Excel to do a bit more digging.

Vorteile:

I primarily use SurveyMonkey, Google Forms, and Qualtrics for surveying my students. Qualtrics is adopted by our University on a wider scale and we have access to all features. Qualtrics is a very capable, easy to use tool. There are a lot of helpful resources online that can be used to make the most of the features.

Nachteile:

If you are looking for a short and quick form to collect simple data, like signups, that don't require any data analysis, it is often easier to set it up in Google Forms or O365 than in Qualtrics. Qualtrics needs many more clicks for a simple survey than other (free) options.

Ravinesh
Ravinesh
Freelancer in USA
Verifizierter Nutzer auf LinkedIn
Computer-Software, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Data Collection Tool compared to others

4,0 vor 3 Jahren

Kommentare: Qualtrics is great. I'm really glad I made the switch for a more "Quality" in my work.

Vorteile:

Qualtrics has a nice dashboard and is very easy to use. great diverse array of options for the intuitive projects. offers more survey creation and distribution than any other platform.

Nachteile:

depending on what platform you were using before it my be a little difficult at first to get acclimated to the program. But after a few clicks you will be back to it realizing that the switch was the best thing you did.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great tools but costly and customizing can be tricky/very difficult

5,0 vor 5 Jahren

Kommentare: Overall, I like the tools, but the look and feel aspects need major improvements to let the end user select how it looks. The brand admin interface there also needs to reflect a full range of options.

Vorteile:

The survey design is very user friendly with the exception of a few question types (eg, calendar selections require some simple java for anything reasonable). The data analysis side is fantastic and really stands out.

Nachteile:

The cost is very high in comparison to some other tools. You are paying a lot, but an unlimited admin license is very handy for our environment. You do get a good amount for the cost. Customizing the look and feel of the tool is super complicated and for anything beyond basics, you need custom CSS and headers. Test this thoroughly before purchase. The "branded themes" they make for you cannot be further edited at the admin level - super frustrating! The textIQ analysis likely isn't worth it for complicated feedback.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Bildungsmanagement, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Perfect Survery Software

5,0 letztes Jahr

Kommentare: Love it - will continue to use it

Vorteile:

Qualtrics is very easy to use, very customizable and produces a professional looking survey.

Nachteile:

Some of the features are confusing to use at first.

Jamie
Onboarding Manager in USA
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Best Survey and Strategy Tool Out There

5,0 vor 2 Wochen Neu

Kommentare: I love Strategy & Research, it makes survey creation and data collecting very easy. I am currently only testing it out, but my company launches start-up businesses so I see high potential for offering these services to our clients as it will be a very valuable resource for strategy creation when going to market.

Vorteile:

Qualtrics Strategy & Research platform is so easy to use. It offers so many customizable options. There are unlimited ways to form and design questions to optimize answers and feedback. The best part is, Qualtrics analyzes and summarizes the data for you. It is extremely helpful for market research and understanding your customers. I also love how the survey appears to the survey takers because it has each question come up after the other so the survey takers aren't easily distracted or overwhelmed by the long surveys.

Nachteile:

I am not unsatisfied with any aspect of the platform, as it is very easy to use, post, and send surveys with.

Maria
Safety specialist in USA
Verpackung und Container, 501–1.000 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Great Review

5,0 vor 2 Wochen Neu

Vorteile:

I like the was we can see how the research is communicated.

Nachteile:

There could be more indepth information given on the research.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Forschung, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

It's the best - but the future is concerning

5,0 vor 5 Jahren

Kommentare: Qualtrics is excellent all around, and has been the standard survey software among academic researchers for years for a reason. However, while the base platform is great, the organization is far from perfect. I had numerous issues deploying the offline app. After months of contacting support -- and getting zero explanation as to why my account, which was enabled for the offline app, could not access the app. After months of bothering them, they did something -- didn't tell me what -- and it worked. Their support team, while friendly, wasn't knowledgeable about their survey app and couldn't connect me with someone who was. Their best information regarding app crashes was that "the development team says it's buggy." Not super helpful considering the additional fee for the app. The timing of these experiences with support -- the same time that the Qualtrics company was sold, and immediately refocused toward the "customer experience" and CRM products they make -- has me concerned about the future of Qualtrics for academic research.

Vorteile:

Building and deploying a basic survey in Qualtrics is very easy. Every step of the process, from writing questions to survey launch and distribution will be simple as long as you allow it to be. For advanced users, Qualtrics offers a number of methods for building in complex survey logic (such as skip patterns, display patterns, and survey flow mapping). Additionally, the built-in question types can be modified using JavaScript, allowing advanced users to ensure that the question "works" exactly as designed, without compromise. Sending the survey is exceedingly easy as long as you've got someone to send it to. Followups with those who haven't respond can be automated through their email system as well. Exporting data to a variety of formats upon survey completion is simple. As long as you've done everything right within Qualtrics, the quality of the data you export should be pretty high.

Nachteile:

The data analysis options offered within Qualtrics are weak, as are the data cleaning options. This is a non-issue for smaller, or non-scientific surveys. However, for most of its existence Qualtrics has been licensed by universities worldwide specifically for use in scientific studies. Less experienced researchers may be misled by these lacking tools and produce inaccurate analyses based on them. The Qualtrics survey platform also offers an offline application -- for an additional fee -- which is extremely weak. It does not work with many functions that a survey used primarily online may include, such as the "request response" option. It's also prone to crashing for no clear reason. Users dealing with protected health information (i.e. those who need to be HIPAA compliant) should consider other options. While Qualtrics does consider themselves "self-assessed" to be HIPAA compliant, they do not enter business associate agreements with clients (so, they do not take liability for the protection of the data); other platforms, such as SurveyMonkey, offer full HIPAA compliance with a BAA.

Virginia
Social/Clinical Research Specialist in USA
Verifizierter Nutzer auf LinkedIn
Hochschulbildung, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

I've been using Qualtrics for over a year and all I can say is WOW!

5,0 vor 7 Jahren

Kommentare: The product is intuitive, easy to use, and the online training videos made the system easy to learn as well. Implementation went very smoothly thanks to the Qualtrics employees that worked with us on setting up single-sign on and our more complex surveys. The surveys look modern, and the questions are versatile (which makes it more fun to take surveys). In my opinion, this has led to higher response rates, overall. It's also easy to analyze the data and send out reports.

Vorteile:

The intuitive, user-friendly interface makes building surveys a breeze. There are many different question types to choose from so it's easy to find one to fit your needs, and additional survey options (such as branching, embedded data, customized messages, email triggers, and more) make the instrument very versatile. Qualtrics is also modern looking and mobile friendly, and I have seen survey response rates increase since its inception. I have had the pleasure of working with several Qualtrics employees during implementation and found them to be extremely helpful and professional. No matter what I ask, they deliver, and quickly too! Even when I think I have a problem they can't solve, they come up with a solution that works. I also appreciate that the product is constantly evolving and making improvements based on customer feedback.

Nachteile:

Depending on the amount of data, the Report interface can be slow to load. Also, when exporting reports to a word document or PDF, the graphs sometimes appear blurry and can be difficult to read.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Hochschulbildung, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Highly reliable software

5,0 vor 5 Jahren

Kommentare: It is very reliable software to collect responses which use can extend from students' feedback, tracking of students experiments to collect event registrations and abstract submissions. With some updates, it can become a fantastic multi-tasking software.

Vorteile:

Highly user-friendly and most of its features require no programming skills (as a user, not as an administrator) with a nice working environment. It is quite flexible software and can be used as a conference management tool to track registrations and even handle the abstract submission, review and the subsequent revisions

Nachteile:

Some parts require basic skills of programming (eg in the appearance of the form, the adjustment of the font style and position, or in the design of the automatic replies). More flexibility in uploading data from other forms would make this product very helpfull and more versatile. Moreover, deleting selected responses takes forever and decrease its ease of use. Similarly, it would be ideal if the data file wouldn't be disturbed once there is an addition of a question (currently it doesn't move the old data to the relevant cell when a new column is added). Last but not least, it would be great if the data mapping from other forms could be used in a user-friendly way to create automatic responses (currently even with the help of academic staff from Computer Sciences, we couldn't resolve the issue)

Matthew
Manager, Education Surveys in USA
Non-Profit-Organisation Management, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Versatile solution that capably supports my organization's online data collection needs

5,0 vor 7 Jahren

Kommentare: Streamlines and expedites the collection, analysis, and dissemination of large volumes of data across the organization, putting staff in closer control of their projects.

Vorteile:

It handles all phases of the online data collection in a variety of modes, whether surveys are distributed by email, posted online, shared via social media, etc. Developers make constant improvements and welcome input from users. It includes a lot of lesser-known but very handy features that improve the experience for survey respondents and researchers alike. Although it's mainly point-and-click based, it does allow some customizations with html, css, and javascript for those who are familiar with them. The design control is user friendly; with Qualtrics it takes little effort to create visually appealing online surveys and forms! Finally, in an enterprise account like ours, the number of different options that can be enabled and disabled for users sets Qualtrics far apart from other tools I've used.

Nachteile:

I would like to see a little more customization available for standard respondent messages, and enhanced validation between numeric fields and with calculations. Bounced email diagnostics would also be very helpful to have.

Jason
Manager of Academic Enterprise Systems in USA
Bildungsmanagement
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Qualtrics: More Than Just a Survey

5,0 vor 8 Jahren

Kommentare: Qualtrics is much more than survey software. In fact, I use it for everything but surveys. I've begun the creation of Quick-Help support tool that is powered by Qualtrics. A user is taken down specific path based on his/her individual needs. After entering the needed information, emails are fired off to the people who can fulfill the user's request. The ability to use Qualtrics as my own kind of ticket support system is crucial to fulfilling our users' needs in a systematic and efficient way.

Vorteile:

I love how granular you can get with every type of action you want to perform. You can use general methods for logic, or create your own with ease. Qualtrics is can be generic as you want, or as customizable as you need.

Nachteile:

I wish Qualtrics wouldn't charge for additional question types. For example, add the form upload and signature question types, you have to pay a fee for each.

Kayla
Campaign Manager in USA
Hochschulbildung, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great tool for staff, students, etc.!

5,0 letztes Jahr

Kommentare: I've used qualtrics in many ways. For simple things like a door decorating contest among staff, a chili cook off registration, sign up for skydiving club, gathering information for students i advised, event registration and more. The trigger email is my favorite thing qualtrics has so follow up can be automated! Being able to copy qualtrics or edit ones you use frequently to fit your current needs are amazing, so you dont always have to start from scratch!

Vorteile:

Qualtrics made it easy for me to gather information on students I advised. I could ask them questions related to their testing and if it was completed, what courses they were interested in taking, etc. and it made it so I didn't have to manually look all this info up (although I'd check their answers when we met!). It also made it possible for visits and events to have students sign themselves up as well as guests with a trigger email going to both of them from our team letting them know who to contact with further questions and attach a map of our campus!

Nachteile:

No cons, this system is one of the best that our institution has spent money on! It helps save time and make things efficient when we need to gather info!

Alicia
Director in USA
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Industry standard for survey research

5,0 vor 5 Jahren

Kommentare: Enjoyable experience; I don't feel frustrated by software that doesn't do what I need or that is overly complicated.

Vorteile:

Easily write, edit, and send surveys that follow review board standards and maintain data privacy for participants. Qualtrics combines the ease of a Google Forms type application with the multitude of features needed to navigate quantitative and qualitative survey question data. Replicate questions, create multiple versions of a survey and save them, see participant completion rates and send out secure links easily as well.

Nachteile:

Costs more than free options such as surveymonkey, etc. but the ability to save your data and see multiple outputs of that data is worth it.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Elektrische/elektronische Fertigung, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Qualtrics is a strong tool for collecting and analyzing data

5,0 vor 2 Jahren

Kommentare: The platform is primarily used for market research, although other departments have recently started using it for vendor scorecards. We are currently developing a use case that will allow our stores to provide real-time input on operational opportunities. As a result, the time it takes to respond will be reduced.

Vorteile:

Using Core XM, I can create surveys, distribute them, and view the results in a variety of ways. My target demographic will have no trouble using its user interface and templates because they are both very user-friendly.

Nachteile:

After using Qualtrics, I can't think of many disadvantages. According to what I've read, the phrasing of questions can become challenging depending on the amount of your investigation. Using the tool for a research project, for example, necessitated extreme caution in selecting the questions we posed to ensure that they were relevant to our original idea. This is more of a warning than a problem in the tool itself, though.

Crystal
Survey Analyst in Singapur
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Very intuitive, easy to customize and use, user friendly and best research tools

5,0 vor 7 Jahren

Vorteile:

Features & Functionality (many options available, easy to select & use) Printed Report (customization) Initial Report (Dashboard look & feel) Easy DIY Customization (look & feel, survey flow, report) Best Customer Support Ever!! ^^

Nachteile:

Signature & file upload (additional step require to download instead of usual downloading of raw data) Printed Report (unable to display all rows for text entry at times) Initial Report (not easy to customize, rooms for improvement as compare to Printed Report) Contact list (time consuming to upload data with other languages)

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Forschung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent tool for surveying

5,0 vor 5 Jahren

Kommentare: Overall, this is a great tool that I would highly recommend!

Vorteile:

Qualtrics provides a variety of great tools for conducting research. Qualtrics Research Core makes it extremely easy to create a survey to assess the needs of your audience or to find out the habits or activity of a population. This program is great for a wide variety of applications. We use it very frequently and are always very pleased with the ease of use, the power of the program, the results that it provides and the analysis of the results. This program makes the data collection aspect of my job very easy, and the results it provides are simple to understand and allow us to easily apply it to the research we are conducting. Qualtrics also provides feedback for survey optimization to make sure that the survey will work properly on a wide variety of devices. This is nice to see since we want to make sure that all of the participants are able to easily give us their feedback and complete the survey rather than quit halfway through due to a technical issue.

Nachteile:

I have yet to find any significant cons that aren't a result of my inattention or mistake. This software works great.

Joost
Innovation manager in Niederlande
Unternehmensberatung, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

So versatile, easy

5,0 vor 7 Jahren

Kommentare: I've been using survey software for almost 10 years now. We recently switched to Qualtrics from Fluidsurveys (acquired by SurveyMonkey) and have absolutely no regrets. Building surveys is extremely easy and their library with predefined choice options & questions is a real time saver. Via their API we are able to present survey results directly to clients through our own platform. Yes, maybe Qualtrics is a bit more expensive than other SAAS solutions out there, but I haven't seen any organization delivering support as good as they do. We are a small professional services firm and at first I thought Qualtrics was (purely) focused on large enterprises. But honestly, I feel like a real valued customer.

Vorteile:

Extremely versatile, easy to use, extensive knowledge library (university).

Nachteile:

At first glance their workflow is different from other survey software vendors out there. But reading some articles on how to achieve advanced survey objectives, it totally makes sense.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Hochschulbildung, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Survey Tool

5,0 vor 5 Jahren

Kommentare: Overall, Qualtrics Research Core is a great survey tool. It can handle a lot of users and a lot of responses. It has a lot of advanced features. It is pricey but it is mostly worth the price.

Vorteile:

Qualtrics is a great survey tool and can be used for many purposes. My whole organization uses it in many different ways. There are a ton of great features and it is easy to learn how to use.

Nachteile:

It is very expensive and Qualtrics is not good at letting users know when they change something.

Dana
Dana
VP of Research in USA
Verifizierter Nutzer auf LinkedIn
Marktforschung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Our tool-of-choice in research

5,0 vor 3 Jahren

Kommentare: Our overall experience with Qualtrics is excellent. I contact their customer service department frequently by phone and email, and they are the best! They solve my issues every time.

Vorteile:

Surveys are easy to program and the reporting feature allows me to simply distribute a link to our team to quickly view the results, including charts and tables.

Nachteile:

Some of the data setups in the crosstabs feature could be improved.

Daniel
Head of Research in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The Best...Simply the Best!

5,0 vor 8 Jahren

Kommentare: I always get great service and support from the support line. They are focused, professional and help to solve any issue that I have.

Vorteile:

I like the people the best, but the software is intuitive and easy to use. It's like and Apple product, you don't really need a manual to use it right out of the gate.

Nachteile:

I don't like finding out that something changed when I log in. I would rather have been told ahead of time that things were changing and I should expect X Y or Z.

Fregenet
Research Specialist in USA
Bildungsmanagement, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I love the software.

5,0 vor 7 Jahren

Kommentare: It keeps my research organizationed. The different options makes it easy to work with.

Vorteile:

It is easy to navigate and get things done. I love using the software because there a lot of options I can use to meet my research needs. The improved version looks nice too.

Nachteile:

It is so slow moving from one tab to another. It doesn't have the open in a mew tab option too. It would have been so much helpfull if it had the later function.